TGF Pizza in Welwyn Hatfield

driver would not come out of his car so had to go to him and get my order.

Wrong toppings and no pepperoni in the stuff crust! So seriously disappointed

The pizza was banging and the milk shake was nice

i had to call the place 2 times he did not even let me say what i order and when i got the delivery they call me to say that i have not payd and to pay them again i check my account and i so that is not true and he continu saing that i have not paid

Spicy chicken mix pizza always hits, chips and chicken strips good too

One of the pizzas was burnt, but the rest of the order was great

We used to order a Heatwave pizza from here every week. We are no longer in Hatfield and totally miss this.

pizza was delivered all squashed and stuck to the lid of the box. i did try to eat some but the dough tasted stale. stuffed mushrooms were dried up and burnt. very disappointing had to request a refund from just eat.

the toppings on the pizza were a little bit burnt and the pictures on the order page were misleading, they generally show the product to the customer, but good value for money.

I would like to say a big thank you to the gentleman who was incredibly kind and helpful during this harsh, cold rainy weather. He delivered our order ahead of schedule with a warm, genuine smile. His service was truly exceptional - a solid 5-star experience! He is absolutely superb. ❤️

really good pizza, will use again

If I could give you a zero I would but I can’t so I give you a one. Food not only didn’t get here delivery drier refused to deliver my food and said unprofessionally I wasn’t getting my food and he was having it

I would give 0 stars if I could !

The pizza was an absolute disaster soggy, undercooked crust, barely any sauce, and toppings scattered haphazardly like they were thrown on with a blindfold.

Rude staffs and terrible service.Not recommend.

Terrible service from them. Called 30 minutes before picking up and they confirmed the order. After going to pick up the order, they said they did not receive an order and were very rude to us. Even after showing proof that we did call them, they were arguing with us. Very ill-mannered staff. Would never buy from here again and would never recommend them to anyone.

Pizza n wings were delicious, delivered hot and on time

"Absolutely Delicious! A Must-Try Pizza Place!"

They haven’t deliver what I ordered

so late the delivery time change 2 times so disappointed 😞

Excellent pizza, back to their best again. Well made pizza, hot fresh, generous toppings and great delivery time. Thank you

They must of had a bad day. I always order from here, but a burnt pizza wasn’t acceptable. To be fair, i have ordered since and it’s been great! 👍🏻

Didnt turn up and rude customer service. Bloke just hung up on me

We order fairly regularly however this time it tasted different and we didn’t enjoy the pizza. The tomato sauce was sweeter and changed the taste completely. Please go back to the original sauce!

banging mate tastiest pizza about

All perfect except the chicken wings which is being refunded

MY VEG PIZZA WAS SUPER BRILL TONIGHT... SO MUCH VEG... KKEEP THIS UP !!

Over 1 hour late, pizzas were cold and we were fobbed off by the restaurant when I enquired about delays. Terrible service, don’t bother ordering from here if you are expecting food to arrive within 1.5 hours.

Not delivered lied said it was

The pizza was authentic and staff is also very nice specially the manager.. variety of pizza over there..

Always top tier food, great delivery times and great prices, this is my favourite pizza place ever

Said they delivered my pizza but didn't

Hi guys, this is my first time posting review about any restaurant. The pizza was authentic and properly cooked. The staff is very knowledgeable and gives you suggestions about pizza’s. Even order was on time and hats off for the packaging of food. Must visit

The food was delicious. On time. However, I did not liked that the driver called me on the phone to go downstairs, to his car to take my order, when he should have come to the door with the delivery. Thank you.

Unbelievable! I ordered an hour ago only for it to show as delivered with no trace of it anywhere. We called the restaurant but conveniently they’re closed now. I have ordered from this restaurant many times but safe to say won’t be ordering again anytime soon.

very bad experience . not ordering from justeat again.. better to order from uber eats

Being a resident i rouinely order from here directly by phone. Sometimes pizza is well made, but sometimes its not so great. Appreciate if its consistent with taste and making. Also commonly noticed, taste is mostly never great with bigger sized pizza. 10inch one is best.

food as always fab... on time.. tasty... tho extra toppings were sparse... anchovis and minced beef i hardly saw !! ... and salad half the size and really all lettuce.... big let down this evening...

The worst pizza I ever had in my life, I got food poisoning after having this, even my friend wasn’t feeling well. The price is very reasonable, I do like that part, But what to do, you will spend more on medicine after having pizza from TGF!

I've ordered a few pizzas from infact it was my go to pizza shop , untill one day they bought my pizza with card reader and it didn't work ,which was there fault ,there man was very loud in saying it had declined and do I have cash we tried another card same thing , this took a while for him to realise it was there machine was broken , by this time I've told him I'm not gonna pay full price which for the embarrassment I went under with how loud this man was and the fact it was there fault and pizza was cold as he left to get new card reader he started laughing and said you will pay full price , he came back and I stuck to my customer rights that I'd had bad service and wasn't paying full price , after a long and pointless discussion with the driver the and phoning shop they said I could have the pizza on the house , ok ,well a few days later I gave it as a one off and ordered again phoned office, they asked for my bank details incase the card reader didn't work , I did this pizza came it had slid round the box was damaged . I didn't complain because I couldn't be bothered arguing how right I was again , then I ordered from there again to have the pizza turn up damaged and cold , delivery man didn't have change of a 20 so he had to go back to which point I've phoned the office complaining about everything , they told me to leave the pizza and they send me new one , I asked for all the trouble to send me mychange back new pizza and a side for again the trouble with my order .this all came and I had to argue with the delivery driver about my 5 quid and the state of my pizza , they called me and was racist very abusive and just damm right rude I hung up and have since reported them to the right people , then to look at my bank statement to see that they took money out my account for the pizza they said I was given for free Out right theft and that I'm going to my solicitors to seek advice tgf pizza hatfeild worst ever experiences and one of the drivers is a racist and trys intimidating you which I laughed at .

Rapid delivery, fantastic food.

Absolutely a disgrace when it comes to customer service. To be shouting at the customer down the phone is disgusting

I never received my bottle of 7 up for my daughter

thank you so much , followed my special requests perfectly and made me and absolutely banging pizza 🍕

Not much to cheer about, i mean its a pizza, noting jumped out at me, the food was bog standard pizza delivery food .. Cheese isn't acutal mozerila its like it, but not.

really hit & miss when ordering from tgf. Either really good or terrible. Tonight ordered 4 pizzas 2 were good but the other 2 burnt to a crisp & unedible

Food was amazing nice and hot. Loved every bite out of it.

Arrived early by excellent driver

The pizza is very bad and it could have been warm and better

Ordered deep pan got thin apart from that food was good

as always... hot... on time... tasty... best pizza place...

Food was super tasty and fresh as always. Perfect 10/10 thanks guys

Order it’s gonna arrive after 1-2 hours 🤬🤬🤬🤬

One of the worst bread dough for pizza i have ever had Shame on these guys

as always.... best pizza ... ty

Some of the pizza was stuck on top of the box bit disappointed but the rest was okay x

Ordered 2 pizzas both were overcooked, the toppings and the edges of the thin crust pizza had burnt a bit. Wings and curly fries were good, had better food last time

Very little amount of chicken in the pizza. It was mentioned that it is spicy but had blend taste.

Cheese pizza was burnt and cold, chicken pizza was also cold, most places give a pot of garlic pizza dipping sauce, there was no sauce, milkshakes were watery, and was 20mins late, all in all pretty disappointing

Was the wrong pizza, wrong size and cold

Me asking chilli’s and dips but it’s missing

Everything was as requested as far as very thin base and less cheese but presumably because it was late the food was not hot, it was barely warm. What's especially annoying is that I actually phoned as it was late but was assured it would still be hot. When they get it right the quality and delivery is spot on but something goes wrong too often.

TGF Pizza & their staff are always fantastic ✨

as always... fast delivery... on time... hot... tasty... ty

Your square pizza definitely shrink able to fit in classic large pizza box!!

Terrible customer service, food said delivered, not reviewed anything. Rang the restaurant, and the guy who answered was rude, interruptive , and impatient. Constantly saying I was called and emailed, neither was true .

If you know it s going to take 2 hours to deliver pizza at least let the costumer know when they call 3-4 times instead of saying “10 minutes”

My delivery never came very bad experience with tgf pizza and never respond call

Food took over an hour to come didnt rlly want it after waiting a bit

Ordered treble pepperoni with pineapple&got A slice of pepperoni slapped on top around to make it look loaded,asked for bbq chicken wings to be crispy got half cooked chicken wings&extra crispy garlic bread instead,totally disappointed!!!! Wouldn't recommend

Great food very happy with my order .

Had to wait hours after expected time, not on

Wow..... First time ordering from here and the food was absolutely delicious. The pizza was piping hot, the toppings generous and cheese stringy, the stuffed crust was huge and tasty. So nice. The chicken wings were meaty and hot too. Really impressed. Great last meal of the year. Thank you. Delicious. Highly recommend.

Didn’t even come- absolutely fuming myself and the family are shattered and have been waiting up for the pizza which has never came! Not happy at all

Food hasn’t turned up… where is it??

Worst pizza ever ordered it online and it took 1hr 15 to come and it was stone cold so sent it back with the driver for the same pizza to be delivered an hour later just reheated plus the manager is no help whatsoever

Terrible service. Was told pizza would be delivered in 45mins but it took nearly 2hrs. When I complained I was offered a £1 discount on my next order. Will never use again

Pizza was steaming hot and full of flavour, best pizza I’ve had in a very long time and an excellent price

The diver was late so can I get my cash back

Chicken wings were burnt in places

one of many issues we had here. 1) I ordered several items and only received the 2 pizzas and 3 drinks. (the drinks were incorrect, some odd French branded strawberry thing instead of dr pepper) 2) the order was 2 hours late and it appears the pizzas were reheated the cheese was burnt in places and it was solid and crunchy... went straight in the bin. 3) the driver claimed that there was no answer at my door or phone and actually was returning to the business with half of my order until I called and chased it. I was concerned perhaps my intercom system was down so I went and tested it, it was all working perfectly and was used by the delivery driver on his return visit. I want a refund! Less then half my correct order arrives and the parts that did arrive were burnt.

It never even arrived! I waited over an hour for the delivery slot for it to not even turn up.

Driver didn’t arrive on time. Did not call us when delivery was here, was very late, extra delivery charge applied to get pizza once we called up to request they bring it. Pizza was cold. Altogether waited over 1.5 hours for a pizza.

Don’t order and pay for extra dips - you won’t get them. The chicken pasta is nice, but when you order the meat lasagne they send you a disgusting vegetable version instead. It’s probably because they can’t sell it to anyone. These guys are a waste of time and money.

Regularly come here, but this time we ordered, the pizzas had less toppings and cheese too.

Very bad communication with staffs, and poor presentation of food

I've ordered off Uber and got a pizza that was completely burnt and it also had what I assume was beard hair in it

Best pizza around! Always excellent!

Nice and hot when arrived and on time. Our favourite.

Very tasty and generous pizza delivered promptly and quickly. Yum

Lovley service. Pizza lovley. Customer service excellent. Thankyou

Very poorly the following the day

Under cooked pizza thought a pizza place would know ho to cook a pizza nope terrible

Love it! Thank you again - I am your favourite customer ❤️

Ordered a 1.5l bottle coke and got a can instead pizza was okay to much of one topping and little of the other.

Would take about an hour to write the story. Just avoid at all costs.

Yummy pizza! It was lovely, thank you

On time but the delivery came 2 minutes before the time range. The food came cold and burnt.

Very average. Seafood pizza tasted bland

Super service and good portion size.