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Based on 2 opinions finded in 1 websites

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Nº 363 in 401 in Thurrock

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OpinionsNoteTripAdvisor21.0

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Me and my husband walked in store 11.45am in Store to collect few food items. Old Security guy wouldn't let us in and said the store is closed . Even though we still had time to get couple of items. We insisted to get in and quickly got few things while staff was still pastoring us . We were leaving the store by checking out around 11:57. A young security guard who was also hurrying us and started following us and was acting very strange. My husband said that this isn’t customer service and you should treat us like humans. This Young security guy had angry look in his eyes. He took his vest off and decided to attack my husband . My husband ran from Tesco exit door but he also ran after him so he can attack him. He was saying that he would punch him and he is not wearing uniform so he will attack him while he was still in Tesco. I tried to stop him and said that I will call the police. he also leaned towards me to attack me so I had to also run . This maniac chased us from Tesco to Macdonald and then he was still running and chasing us down to lakeside retail park at middle of night so he can attack and takes his frustration out on us . We finally lost him by running fast but I I was so scared of this experience and on the fact that how come Tesco would hire such kinda horrible and maniac people . Tesco should have the security footage of this whole incident.I was so scared for my life.Tesco should screen their staff and should get rid of people like this for the safety of their customers. It’s my local Tesco so I don’t know where else to shop If I don’t feel safe going there.

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U2323FIambera . 2022-05-14

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Popped in for a breakfast. 2x fried eggs, 2 x halves Fried bread, Baked beans, 2 x small sausages. Pot of tea. Plate was cold, the only things that were hot was the pot of tea, Eggs and fried bread. Beans were warm. Didn't eat the half tomato. Did mention it to a 'server' but that went unacknowledged. Was not followed up on at the time! Price was reasonable for a 'hot meal' but was far below the expected meal I was offered. It doesn't take much to put china plates into an oven to heat up if they have not got a dedicated plate warmer. Perhaps a 'secret' shopper is needed to monitor these Cafes. Very disappointed WITH THIS VISIT. WHY would I as a customer know the answer to the following ????... THIS IS AN UNFAIR QUESTION.... !! Do you know if the restaurant staff has a paid stay-at-home policy for those showing symptoms?

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l0rddavidm . 2021-07-31

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