Tesco Cafe in Hastings

Food was terribly prepared, the side salad consisted of a few leaves that were definitely past the sell by date, the coffee was eventually served after I had nearly finished my meal, and was slung on the table and spilling. The coffee was quite good though. Oh and no receipts available form the self self kiosks so do not bother with the QR codes on the cubes on the tables.

Asked for chicken burger with no bbq sauce and they couldnt leave it out so i went for the cheese and ham panni at £4.50. Never again! Absolutely appalling no cheese and was barely toasted.

Again my order was wrong, and for how expensive it is now, it’s pathetic. I ordered one corn on the cob, one gravy and one mashed potato. They sent two corn on the cob and one gravy. Plus the food (What a Surprise) was cold. Just Eat is a joke.

Avoid this place. Service is awful. Food not much better.

hot roll came in same bag as an ice cold can of coke, the roll was Luke warm just edible, hot food should be delivered hot and kept separate from cold food.

Arrived perfectly on time, food was still warm and tasty 10/10

food was over half our l8t. delivery driver seemed efffffffffffin missed off. food was efffffffffffin cold

i ordered a breakfast at 11:15 it was delivered at 1:30 by a guy on a pushbike and food was cold. furthermore it wouldnt let me cancel order at 12 as it said the the food was already prepared but they hadnt found a driver yet so......other than these problems this place normally really nice

Food was undercooked runny in some foods and hard in others I used to enjoy my all day breakfast but its gone down hill

Really nice experience, easy ordering, I only had a soy latte and tea cake but they were perfect. Will be back

Took a very long time to assign a driver therefore food cold

Told them I was allergic to bbq sauce and asked them to not put into burger. They said they can’t it’s “policy” even though I’ve always had that done and they even added more bbq sauce. The only good thing they did was have a takeaway box so that I could give it to my dogs. The most disrespectful and ridiculous customer service experience of my life. Never ever going there again.

this place normally really good i ordered many times but today food was cold and the beans the only item that was luke warm rest cold

Although i gave clear delivery details it took very long time for driver to get here so food was cold

Came in today first time in long while. They now have McDonald’s style ordering touch screens. Which means less staff. For essentials Shocking!! The restaurant was pretty untidy most table left uncleared and not cleaned. Very poor once which pleasant.

Chicken in burger over cooked do super dry, like cardboard, chips cold. How does anyone manage that, coffee was like warm Definitely a no go

Staff are really helpful. The food however is always cold. You send it back and get another plate of cold food in its place. Coffee too is never hot.

Ordered food at 10:30 it turned up at 11:50 it wasn’t hot and they had forgotten the drinks!

Food was cold and bacon unedilble as very burnt

Taste yummy and great delivery, also beans was separated so nothing got soggy :)

Order said delivered but didn't arrive

Staff and atmosphere was amazing but unfortunately food wasn't bacon roll came out cold so asked for a different one which came out quickly but unfortunately was cold. Won't be returning just for that reason

Good location for a stop off and while shopping around in the store, lots of things to see and make a trip out for. Connections to other areas of the town via the buses, though rather a long walk otherwise to get there.

food could have been hotter but was good and on time unfortunately chips were stone cold but drinks nice and hot

Delivery driver very good, food nice given it's not an easy thing to deliver. Two issues paid 80p for sauces and none delivered, toast didn't come with butter.

Cold toast and since when has a skinny latte been an iced latte can never get it right

I deliver to this Tesco Café, the staff are absolutely brilliant and also appear to look after their customers by cooking good food and good coffee. The warehouse staff also get you tipped and back on the road quickly.

Ordered the big breakfast. Received the small one, cold.

great food, early delivery, friendly delivery driver, what else is there.

Really nice cafe, the staff are very friendly. The food was great, the self service screens make it easy and quick to order. Very nice cafe, you even forget your in Tesco

Poor effort. Food was cold which can be forgivable due to distance, but the coffees were lukewarm too - the food was probably sitting around a while. Panini quality was terrible. At first I thought they'd forgotten the cheese - no, it was there, just so insignificant it took pulling the whole thing apart to find evidence it existed. Wasn't even toasted - not sure how they cook it? If they cook it? Breakfast muffin also cold and tasteless compared to the well known fast food chain one - the cheese wasn't even melted so no attempt at serving hot, edible food. Avoid. Toasties way better at Costa and Mcmuffins actually taste good.

Breakfast & coffee amazing but very very disappointed that tesco have installed cashless ordering & very complicated system which I had to get help with which caused me distress!!

First time ever that I’m disappointed Bacon extra FATTY plus MISSING Beans, and two cakes

Wrong order delivered and still not sent right ones

food great,good delivery, nice delivery driver

The Staff here provide an excellent service

VERY FRIENDLY, HELPFUL & EFFICIENT STAFF. FRIENDLY AND COMFORTABLE ATMOSPHERE, EVEN WHEN YOU’RE ON YOUR OWN!

We always stop for coffee when shopping, good coffee

Food arrived on time and was delicious

all good, bacon wasnt really cooked though. 2 mins on a grill is not enough guys

Good atmosphere with very affordable prices.

Food was cold coffee hot after waiting half an hour

wrong order now not in the mood thanks alot

The food was luke warm which was place on top off the caramel shortcake slices so all the chocolate has melted all over the bag, nightmare latte was cold for £30 this order was rubbish no serviettes really poor this time.

Well done to young staff today. Very busy cafe but every member of staff were pleasant and professional and as quick as possible. As always the quality and price was very good.

The egg was hard? The food was cold? And you put butter on the toast? So it went like mush!!! Sorry not good!

This order was delivered very late. When it arrived it was stone cold, my daughter and I were hungry and I have no cooking facilities. Two breakfast one vegan and one english, with 2 coffees cost £7.00 - chips were not there and it was really disgusting ......would not use the restaurant again and would like money back for the items missing!

Very nice food. Very nice delivery woman aswell. Thank you

Very cold and inedible; really disappointing

Missing the baked beans, and it was cold. Not worth buying from here as the price doesn’t reflect quantity of food

30 min to get fish and chips . greasy and unpleasant. £2 for a can of coke . meal ( how I laugh) was £12 .lots of tables with dirty plates on that staff would walk by empty handed . never going back . .

Regular customer for breakfast or tea time coffee and snack very good

Great food, could've been warmer but the food came fast. Regular breakfasts were great, as for the kids they ordered sausage and chip, blueberry pancakes and my eldest ordered ham and cheese toasties. All say it was great and filling. My teen added the cheese on the cheese toasties was a bit odd, but he is so it was fine. Sauces were provided and a great range of drinks. Would come again but wish it used to be the old carvery

Always happy with the food and service

Excellent quality food. Really good bacon & sausage bap. Tasty!

Excellent service food arrived very quickly and was still hot. Food itself was delicious. Will definitely be ordering again

Great staff and very good customer service

Took 1.5 hours in total - no updates throughout. Couldn’t call them to cancel. Arrived freezing cold. I’ve launched a complaint and awaiting a refund.

Good food served by good humoured staff

An item is missing from our order just delivered but Just Eat is not allowing me anywhere to notify about this!

You forgot my mushrooms and I love mushrooms so really not happy. It cost £1.50 to add mushrooms so I'd appreciate a £1.50 refund please

I would like a refund, as i ordered the chicken strips and fries, but have received a chicken curry instead. This will need to be refunded back to me please

Food is good, but getting more expensive, when as a food retailer, it should be more competitive????

Excellent service food expensive

Fab staff, great changes to menu for vegans and vegetarians. Highly recommend.

Hubby ordered the ham and cheese panini .NO sign of cheese with a very slim slice of ham that didn't even cover the base if the panini. Cost £4.25 not even worth half that.complained .managee was aware of the poor quality of food .but explained that the chefs had a strict policy as to what was on the menu. Got a refund. But won't be going back

Never turned up but stated it had been delivered

I had two items missing from this order the toast from the breakfast and the orange juice for my daughter

i got about 5 phone calls from the guy delivering who told me I had put the wrong postcode in. I checked and I had not, it hasn’t been changed and i’ve ordered from here before. Says it sent him ages away and by the time the food finally arrived, it was cold and stale tasting. horrible experience and the driver hung up on me and one point.

so my frappe turns up with about no joke 4 mouthful worth wheres the rest?

Very good coffee, nice staff and good food. Highly recommended

food cold, bacon and toast burnt

Lovely lady driver friendly and nothink spilt or spoiled x

Lovely food as always . Would highly recommend. Only suggestion would be we ordered 2 lattes one skinny with sugar free syrup and one with sugared syrup and neither where labelled so we had to guess

I ordered a breakfast wrap and got it cold and missing the scrambled eggs. Really poor

The food was cold egg you could use as a rubber ball sausage and bacon burnt not good at all, hash browns were dripping in geese, all I want was a cooked breakfast and I got some thing that was horridly,

Arrived hot and well packaged. It was a bit expensive so not something I'll do often, but I very much enjoyed it and will be back.

Awful. My Halloumi and Avocado was burnt and inedible. Sausages were barely cooked and we had to finis them off before eating. The cafe has really gone downhill and it seems that whoever is cooking doesnt really care

Really disappointing having had good food from here before but so many things wrong. Food missing, what was there was cold and quite inedible. Barely ate any of it and paid for items I didn’t get. Used to be really good but wouldn’t order from here again.

The whole order was missing or incorrect do not order from here

Ordered two veggie baps. Got one veggie and one with meat sausages! How do they make that mistake? Disgusting.

Always delicious and hot! Thank you!

Great food Great coffee as they actually do Lacto free milk! My first choice for breakfast!!

Absolutely shocking. Used to get this often but the last 3 orders have been incorrect and we’ve just waited an hour and a half to be delivered half the order and the buns have been sat out for so long they’re stale. Abysmal service now.

Delivery was late but that's not the restaurants fault. Food was great.

Disappointed as the bacon was cold, out of the fridge cold... Very strange!

Please bring back the watermelon cooler for all year round, its my favourite and I'm gutted it's gone again, thank you

Please bring back the watermelon crush, its perfect all year round :)

Nearly waited an hour when it said 20 mins

Didn't read message but was amazing

Opened both box to see over cooked hash browns, over cooked bacon soggy toast under cooked sausages And one missing drink

Overcooked and very disappointing. How someone can let overcooked Hash Browns and burnt toast go to a customer is baffling! Very disappointed

The food was nice and warm however the halloumi burger was missing the avocado which was one of the main reasons for ordering.

All food was cooked well and portion size was very fair. I was disappointed with the strawberry frappe that tasted like blended up ice and milk…no flavour at all. It was 50% frappe and 50% cream.. for the price was not worth it.

Delivery man was very polite and the food reached my expectations. Very happy :)

Took 2hrs to arrive and was stone cold

Driver called to say he would be late but you’d think they would give us fresh food and not soggy cold food?? Wanted a hot breakfast but by the time I came it was cold and soggy

Absolutely obsessed with the cookies and cream frappe, also love the breakfast wrap!

Food delivered, left outside possibly the wrong address no buzz on my flat buzzer didn’t want it left outside very very unhappy

the food was really cold which is upsetting not happy at all