Tesco Cafe in County Durham

Good atmosphere and lovely people

Often pop in here for convenience, although today we were served very abruptly & rude by a male member of staff who just kept saying "I" after everything we ordered, was dismissive when i asked where i scan my clubcard, then pointed to my drink further along the counter as thought telling me to move along...! guess he wasn't in the mood to talk to people, very very poor customer service, then if that wasn't enough he had only given me one of the 3 drinks I'd ordered anyway, which another lovely polite young lady brought for me with an apology, maybe the chap would be better located behind the scenes rather than front of house serving...😤

Got a jacket potato with tuna mayo and spring onions. Was cold and dry with no seasoning and barely any mayo, also got a breakfast, the breakfast was okay but my egg was partially raw, probably won’t be back

I usually pop in here after doing a spot of food shopping and clothes shopping. It’s a lovely little cafe. The food is fresh and delicious and piping hot aswell as being very affordable. There’s always a lot of people in so there can be queues and the girls are run off their feet but they’re mostly friendly and efficient. It’s nice and clean and a pleasant environment and I have enjoyed if every time without fail. The only thing that lets it down is the air con ad after sitting a while it can get chilly but as they need it on for the store and groceries below it’s a difficult one as it’s all open plan. Don’t let it put you off though, I always take a cardigan now as it doesn’t bother me to that extent. Overall I’d say great little cafe, give it a go, you might be pleasantly surprised

Called in for a cheaky breakfast before work slow service first was about 20mins to come when it arrived it was cold sent it back anouther 10mins and the same breakfast came bk out burnt to a crisp. Staff was dismissive and didnt agree that it was inedible Finaly received a refund. It wasnt busy and the the dirty plates on the tables when we arrived were still there when we left 40mins later.

Our go to cafe for drinks, breakfast and snacks in Newton Aycliffe

ordered a bacon and egg bun late afternoon after shopping. Thought that was pretty straight forward, big mistake. Absolutely horrible, egg unrecognisable, bacon greasy and half cooked and some dirty brown sludge on the bun - not sauce. Revolting and would have taken it back but I am in a wheelchair so too much trouble. Surprisingly the cappuccino is very good.

Decent breakfast, would have liked some Tomato instead of two hash browns but a minor detail. Very good Cappuccino. Not exactly service with a smile except for one blonde girl who was lovely to elderly customers but they were working hard. Six staff that I could see so tables were clear and clean. Great little stop off for Newton Aycliffe - well done Tesco.

Someone has decided its a good idea to stop shelf stacking during the night and have stackers trying to fill shelves while people are shopping. The result is shelves are never full and often empty the floor and walkways covered with rubbish and boxes and trolleys poor staff having to constantly move out of the way of their job while people try and do shopping

Had two lovely meals here, the first was fish n chips which came with a choice of either mushy or garden peas. The fish was cooked to perfection, lovely crispy batter and the fish melted in the mouth, the chips were also nice and lovely and hot, it was served with tartare sauce and a slice of lemon, the service was quick and it excellent value. I’ve been twice and had a ham n cheese toastie the second time which was in crusty bread, absolutely delicious, as was the latte. I was very impressed and will definitely be going back. Well done to all the servers and kitchen staff who were all friendly even though rushed off their feet. Great service 👏👏👏

called for breakfast, said no beans, got beans, bacon undercooked, sausage cheap greasy and awful, egg over cooked. Not pleasant and if I go again will stick to a toasted teacake.

Love to go here for my breakfast on a weekend. Great choice, nicely prepared and lovely staff.

Was in the area with partner and some family September 2019. Popped in here for some brekkie before attending a family funeral. It was busy but we were served quickly. Staff friendly and I enjoyed my bacon butty & coffee.

Came in here today for coffee with a friend, she had a hot chocolate I had a americano. I did Apple Pay but the first time it went through as I got notified on my phone but the snotty lady behind the till said it hadn’t so I showed her on my banking app but she still made me pay again! Really poor service considering I even showed her the transaction on my mobile banking yet she made me pay again. Complete rip off will not be back as two drinks cost £12. Simply not worth it!

Popped in to meet some friends for breakfast.. great service canny food.. manageress was really helpful as I had dietary questions..would visit again

good food and decent price tables are cleaned regularly and free tomato sauce packets.

After shopping have a coffee . Very busy but the food looks nice.

Awful breakfast egg looked like it had been fried in dirty oil as it had little black bits on it. My hash brown had green bits on it which I didn't eat and looked like bots of a scouring pad. Also had a Luke warm latte to wash it down. Marks out of 10 are a Zero.... Over priced small portion left me feeling like I wanted to vomit.

Very good service from the staff thank you

Good food, reasonably priced, wide variety of hot and cold drinks

Great food reasonable price but drink a bit over priced at £2.00 for sugar free oasis, staff friendly..

Good facilities pop on during a shopping trip.

Handy little cafe decent food love the poached eggs on toast. Massive bacon butties. Good value for money.

Nothing mind blowing, but not too bad.