Based on 1.129 opinions finded in 4 websites
Based on 1.129 opinions finded in 4 websites
Nº 1249 in 1489 in County Durham
Nº 206 of 228 Other cuisines in County Durham
Opinions
always forget half of meal deal things
lisa . 2024-10-11
MORE AT Just Eat
The staff at subway don’t know how to read information. I ask for Italian herb and cheese bread and I just got plain Italian, and to top it off I got no chicken Tika and then it wasn’t even cheese or toasted
Paul . 2024-09-28
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Food was cold not sure if cause drinks was in same bag but ended up not being taste
Bowe . 2024-09-13
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The bread was stale and only put a little bit of salad in the bread. Subway is literally no longer worth it.
aidan . 2024-08-17
MORE AT Just Eat
While the food was on time the quality wasn’t the best, the type of bread wasn’t the type ordered and the sauce had been slapped on the corner of the food. So disappointing as normally food is lovely. To top it off the delivery person left it on the doorstep and just drove off.
Victoria . 2024-07-25
MORE AT Just Eat
not delivered when I said it was
Paula . 2024-07-22
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Order food to the wrong address the shop would not allow the driver to bring it to my new address the shop was very rude, the driver was lovely and really tried to help
Teighan . 2024-07-05
MORE AT Just Eat
Busy with mobile orders bread looked like it been cut with a blunt knife
Gareth Ferrari . 2024-06-30
MORE AT Google
Food was awful I’m sorry but it all tasted past its best. Very disappointing all went in bin even the cookie was dough
Anna-marie . 2024-06-30
MORE AT Just Eat
Very good delivery driver brilliant service deserves a raise.
Alfie . 2024-06-29
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I don't get my meatballs but got everything else
Vicky . 2024-06-28
MORE AT Just Eat
Love this subway the girls behind the counter are so nice and helpful as I'm disabled they help me with my things every time and the sandwiches are always nice
James Lambert . 2024-06-25
MORE AT Google
Order marked as delivered but it has not been delivered. Driver service is absolutely shocking. You'd think if someone didn't know where I lived they would ring my number and ask.
Claire . 2024-06-23
MORE AT Just Eat
Food was hot, didn’t get cucumber but it isn’t that big of an issue, cookie was warm which I liked.
User . 2024-06-22
MORE AT Just Eat
Paid for extra cheese on the sub however no cheese was put on at all. Slightly disappointed
Terri . 2024-06-17
MORE AT Just Eat
I ordered a foot long gluten free and only received a 6 inch
Emily . 2024-06-15
MORE AT Just Eat
Went in said out orders 1 by 1 and the person at the till give us the wrong order on 1 of our subs were completely wrong didn’t give us the right ingredients
Corey Smith . 2023-08-17
MORE AT Google
It's good to grab something on the go. Subways are pretty standardised these days. The staff are friendly and helpful. It's shares the building with a post office.
Ross Collard . 2023-08-05
MORE AT Google
Walked in fancied a subway . I was greeted by a bright , cheerful and enthusiastic girl who was small brown hair. Made a fantastic 12 inch Sandwich. Would recommend
Declan Chalton . 2023-07-24
MORE AT Google
Nice little place in the centre of Town
Ash Pathan . 2023-06-23
MORE AT Google
Great tasting sub with crisps and a drink for a reasonable price.
Russell Abrahams . 2023-03-26
MORE AT Google
Visited this place for a foot long mega meat sub for £6 but did not get a drink and to be honest you cannot go wrong for the price the sub was absolutely loaded with different kinds of meat as well as salad a hot chilli sriracha sauce, it will not be the last time I visit this place for one of them in the future, the staff were great too always asking me what I wanted on the sub and how much and they did a great job of it, very good place for a take out snack. 👍
John Hammond . 2022-10-09
MORE AT Google
The layout of the shop isn't the best. Food is always great but staff aren't always. Depends on who takes your order. Smiles are a rarity.
Amy Robinson . 2022-02-06
MORE AT Google
Ordered on Uber eats driver sat in same spot for about 20 minutes until I messaged him then food got here cold and my girlfriends sandwich was wrong phone them up and told them it was wrong they said once it’s with the driver it’s nothing to do with them attitude stinks
Peely Nufc (4 ever) . 2022-01-26
MORE AT Google
The service is the most miserable service I've ever had anywhere. No smile cracked and they just throw your sandwich together with no effort now I know it's just a sandwich but they don't even look where they're putting the filling most of it is at one end of the bread!
Ben Anderson . 2021-11-24
MORE AT Google
Very helpful staff. Premises not quite up to scratch.
Dave Fyfe . 2021-11-02
MORE AT Google
Nice subs but need to take more pride in presentation and correct the bun to salad to meat to sauce ratio.
Mansoer Shaher . 2021-06-26
MORE AT Google
Usually a friendly service but the service today I felt uncomfortable. Server spoke and looked at me with an attitude and blunt and when I politely addressed her about how uncomfortable I was she got angry and didn't have the decency to apologise and carried on speaking to me like s**t.
Shadae Burns . 2021-04-01
MORE AT Google
Excellent customer service, the lady was very helpful. Its always a pleasure to go here.
Yasmin Idrissi . 2021-02-10
MORE AT Google
This has to be the poorest one I have been to staff are miserable I mean really miserable portions are tiny and if you ask for any more salad they glare ah you and throw a leaf of lettuce on.
Andy Steel . 2020-12-21
MORE AT Google
Amazes me how prices vary across stores. I always get the same orders and pay such different prices! I always enjoy what I get though. The best fast food! Great move from plastic containers to cardboard boxes for salads! I highly recommend Subway.
Keepgoing44 . 2020-12-12
MORE AT Google
Took a family member who lived nearby shopping prior to Christmas 2019. Overstayed in the free three hour car park by 11 minutes although 3 minutes was waiting to exit. They wanted £100 excess parking charge. Refused to pay and now being harassed for the money. Written to castledene management numerous times but they ignore me completely. The centre itself is dull, depressing and lifeless in a very deprived area. Not worth a visit and there are better centres just a short drive away. Avoid.
N1423MUmartinp . 2020-04-28
MORE AT TripAdvisor
Not as good as it used to be. Don't get anywhere as much salad in the sandwiches and was disappointed with the salad bowl purchased.
George J . 2020-02-08
MORE AT Google
Staff friendly and helpful. Food looks and smells amazing, though ive not had any, i only go in for lattes. These seem to be watered down though, & taste a bit nasty
Claire Goodwin . 2020-01-15
MORE AT Google
Quick service, tatsy food and reasonable prices, ideal for on the go eating 👌 steak andd cheese all the way 🥇
Mark Walters . 2019-11-12
MORE AT Google
Shocking!!!!! Staff are ignorant and the salad is appalling, you ask for double salad items and you get nothing
Karen Twidale . 2019-10-26
MORE AT Google
They are very friendly and clean.
Marion Davison 11 . 2019-10-15
MORE AT Google
Friendly staff nice coffee and great selection of food prices reasonable but no toilet have a grandson with colitis and they don't have toilet so won't be able to go again shame for a cafe to not provide toilets
Loraine Cole . 2019-10-01
MORE AT Google
Very clean and tidy safe were helpful and friendly lovely steak and cheese sandwiches
michelle simpson . 2019-09-15
MORE AT Google
Been to this subway a couple of times now. No more!!! This branch offers the smallest sandwich fillings and salads! If you want a subway I wouldn’t recommend this one on the sheer portion sizes alone. The one at dalton park on the one on the A19 are miles better. It’s like living off rations
yyws05 . 2019-07-19
MORE AT TripAdvisor
FAR TOO HOT SERIOUSLY ITS SICKLY
unknown unknown . 2019-05-23
MORE AT Google
It was discusting there was rats
Beth Wilson . 2019-05-04
MORE AT Google
Gone to halal... Not interested any more
Peter Richardson . 2019-04-24
MORE AT Google
Breakfast was awful . Service was appalling .
Charlene Cameron . 2019-03-22
MORE AT Google
We visited Subway at Akureyri in Northern Iceland . just like the one at home. Experienced staff. Sandwich made to order. Just perfect . well worth the money .
Michelle Webster . 2019-02-11
MORE AT Google
Excellent service quality sandwich made to my requirements Great selection of fillings Good value for money
Gerald Humphries . 2019-01-02
MORE AT Google
This shop never fails to disappoint. It's dirty, the staff do not change their gloves when making sandwiches after handling money, they chew gum while serving and the sandwiches look thrown together. When a sandwich is toasted somehow it comes out stale instead of toasted. The temperature in the salad bar is wrong so the salad end up frozen, see through and limp. This branch really needs sorting out.
Lyndsey Cartwright . 2018-12-23
MORE AT Google
Chicken tikka in sweet onion dressing was nice. The rest if the salad was crispy fresh and plentiful. Service friendly been a few times all decent quality.
ElaineAnne00 . 2018-12-14
MORE AT TripAdvisor
Very close to the bus station and Castle Dene Commercial part of Peterlee. Excellent place to drink a cup of coffee before or after doing the shopping. The Post Office is also within Subway. Warning: They do not accept £50 notes
Vladislav Georgiev . 2018-12-11
MORE AT Google
I went in today ( Tuesday 9th ) and walked out after being seemingly oblivious to the lady serving.There was only one person being served and the lady serving appeared to be more interested in talking to the customer about her job applications( I suspect they knew each other )..Every time I've been in other Subway shops they ask your order while the sandwich is being toasted but I seemed invisible to the "subway artist"..The Tuesday offer they had on was great but there are other Subway shops nearby in garages and I will go there in future and went to the Supermarket next door..My 1st visit and doubt I will be back...adding the Post Office that houses this franchise is fine & never had a problem there
Keith M . 2018-10-09
MORE AT Google
I used to eat regularly here. But they stopped doing Salad of the day £2.19. Then you had to pay for a meal deal which includes a drink £3.00. Lately, no drink included, and it's over £3.50 for a tuna salad. I stopped buying my food here. I better bargains to be had elsewhere.
Pam whitford . 2018-05-03
MORE AT Google
lovely to pop in for a fresh sandwich, ingredients are always fresh and tasty. but for what you get is a little expensive
Bonk17 . 2018-01-25
MORE AT TripAdvisor
This place absolutely stinks! Made the post office smell with it too!
Wide load . 2018-01-14
MORE AT Google
Really pleasant staff and they alway to a great job with my food.
Kayleigh Slater . 2017-08-06
MORE AT Google
Popped in a few times whilst working up the town centre. It fills a gap for a while. always decent. If you don't say just a little bit sauce they will lace it, so be sure to tell them how YOU like it.
Miter123 . 2017-03-30
MORE AT TripAdvisor
The most hottest Subway I've ever walked into, but all is well. Nice friendly staff, fresh tasty food. I recommend the chicken teriyaki on herb bread. Toasted of course!
Amie M . 2016-10-30
MORE AT TripAdvisor
Worst subway ever! Coffee machine never works. No cup holder's and staff with a couldn't care less attitude.
Paul Devine . 2016-10-13
MORE AT Google
Peterlee need to add more salad to the salad box, its all lettuce and very small amounts of everything else. they could do with training at Wynyard Services Subway they are so much better. Having said that the staff are nice and friendly and the food is tasty. Just need MORE SALAD please !!!!
Tracey Class . 2016-10-08
MORE AT Google
Great food great service! The lasses are lovely and extremely helpful. The place is spotless certainly recommended for lunch on the go.
danhot80 . 2016-09-26
MORE AT TripAdvisor
Great service, nice friendly staff. Had only just opened, second in line. Lovely warm food and good company. The lady serving seemed happy and welcoming. Cheap cheerful food and love the automatic drink machine.
Victor V . 2016-07-31
MORE AT TripAdvisor
Cómo este lugar pasa una auditoría de seguridad alimentaria que nunca sabrá. Las entregas de ensalada dejó afuera en las primeras horas envueltos en sacos negros, newsflash!! Las ratas pueden masticar a través de las bolsas, eso es aparte de la gente que con sus bolsas pop pasado compañía para hacer sus compras gratis. Con su pelo colgar personal todo, fuera de no fumadores, luego vuelva a volver a servir sin lavar las manos. Simplemente no!! Yack Yack Yack!!
numbertwopeasuzanne . 2016-07-03
MORE AT TripAdvisor
Pan seco, casi cualquier sub ensalada ingredientes frescos. No hay queso para nachos que mi novio no podía comer. Servidor sentado en volver en su teléfono antes de venir a servirme, me sentí muy incómodo pidiendo podría al menos me dio una sonrisa mientras im titubeos mi orden, vergüenza pensar. Los suelos estaban sucios. Ventana rotas. Cuando no hay seres pidiendo ir personal en el poco atrás y hablar muy alto por ir" en la "sesh después del trabajo. Nunca volver de nuevo, no te recomiendo altamente!!
rejectangiiexo . 2016-05-06
MORE AT TripAdvisor
Service was excellent and food was good can't complain at all. It's got a car park right next to it so it's easy to gain access as well
Daniel S . 2016-04-25
MORE AT TripAdvisor
24/04/16- 2 members of staff. Both so rude. One just stood leaning on the side the other took about 10 mins for each sandwich. So smiles and rude comments. The 'toasted' sandwich was cold without the cheese melted. Terrible experience
Queendode . 2016-04-24
MORE AT TripAdvisor
Subway food as standard. Oh and it's attached to a post office, must see, weird as. Got an 11inch Italian BMT, few Jalapeños, can't remember the sauce, was nice though. Sent a first class parcel while I was there
Miggy R . 2016-02-12
MORE AT TripAdvisor
The staff can be rude at times and there food hygiene is some of the worst I have ever seen . The place needs a good clean , it might share a building with a post office but that is no excuse . I travel to Seaham or Dalton park now if I fancy Subway . A real let down for the local area
David M . 2016-02-06
MORE AT TripAdvisor
The woman who served me was really nice and helpful but the place just looked horrible and like it needed a good clean. When the sandwich was toasted it still came out stone cold and they re heated it for me and it was still cold. It didn't taste like any other Subway i had anywhere else and it gave me a bad stomach. Wouldn't recommend this subway.
James C . 2016-02-05
MORE AT TripAdvisor
I often get the salad of the day, so much so the staff know what I want as soon as I walk in. excellent value and fresh food. Staff extremely friendly and helpful
Mandy C . 2015-12-16
MORE AT TripAdvisor
Went at 8.00 am for breakfast never been at this time but thought I would go in and see what was on offer I couldn't see nothing as there was no breakfast menu so had no idea what I could have food was ok but would have liked a menu ( like McDonald's do would be good ) Of all the other tunes I have been t
Korsten2728 . 2015-08-08
MORE AT TripAdvisor
Went there for a quick snack service was terrible I don't speek very good English the person serving me was very rude saying I should go back to my own country since I cant speek very clearly also was told by another staff member that I'm polish scum and should get out of her country they threw the sandwich at me while shouting get out of England I was very upset I would never go back
polishpeter86 . 2015-07-25
MORE AT TripAdvisor
Good food and service been loads of times, my son also goes a lot.Its no problem being in the post office
tubetech2728 . 2015-07-05
MORE AT TripAdvisor
Called in with my daughter for a sandwich and a salad. The shop is used as a corridor for customers going to the post office, so it appears busier than it actually it's. Nothing friendly about the staff, saw the man that had served us wearing gloves, he handled cash, notes and coins then continue serving and preparing food. Sat for over 15 minutes, watching two staff handle food and money, no hand washing and gloves were never changed. Not impressed.
Barbara T . 2015-05-29
MORE AT TripAdvisor
This Subway is part of the Castle Dene shopping centre, which is owned by the company Praxis (at the time of my visit). I went in for a quick sandwich and did not expect any other standard than the other Subways that I have "tested" across Europe, but this was awful and it felt unhygienic.I left my sandwich unfinished.
Dune S . 2015-04-06
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I had to remind the awful woman serving me to remove her dirty gloves. Which she had used to operate the till and take money with. What happened to the customer is always right as in this case I Was. Face like a fiddle red and awful attitude get a grip I don't want filthy money germs in my sandwiches dirty woman
maxie8misty8 . 2014-11-25
MORE AT TripAdvisor
like all subways you cant fault the food here. althoigh the staff in peterlee seem set in adding more sauce than necessary so its all you can taste. the staff are terrible! talking to friends and each other instead of serving. smoking outside then coming in and serving without washing their hands and serving the food in the clothes they just smoked in! eating whilst serving! the shop is always cold as the door is always open. the seating is poor and sitting in is awful as people going to the post office have to pass you and there is no toilet available to customers
unloveddarkness . 2014-03-15
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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528 Opinions
This pub is ok when they actually have food on they advertise a carvery till 8 we turned up at 5.30 it was our 35 wedding anniversary and we wanted to go out for a special dinner we were going to have all three courses and a few drinks only to be told they didn’t have any carvery left really bad management to run out of food two and a half hours before closing we ended off coming home and our special meal was beans on toast it’s a ok pub for a quick meal but don’t go there for any special occasion they will just let you down
1342 Opinions
250 Opinions
Ordered BBQ chicken loaded fries and was served frozen chips not fries with frozen strips of chicken covered with cheese and a squirt of BBQ sauce. Husband had pie of the day, said the pie was nice but the gravy was lumpy and too thick won’t be going back there again
500 Opinions
Discussed pint Guinness gone upto £5.90 a pint, said to staff, cost gone down and owner has put up Guinnes to a very high price, even the staff agreed really hike up price, they too thought it was pure greed. Will not use this pub again.
58 Opinions
Visited first time after lock down (I believe it’s opened under new management) on a Saturday afternoon. Booked a table for food and glad we did as it was very busy. The service was slow but this was mentioned on our arrival as they were under staffed and didn’t predict how busy it would be. However, the atmosphere was fab (lively, sport on the TV and a range of music was been played) and at the time we hardly noticed the wait between drinks and food! We ordered three different meals (Yorkshire Pudding, Cheeseburger and chicken and cheese baguette) portions were huge (for £6.95 each) and delicious. Lager and cider were reasonably prices too. Hopefully the place gets a well needed refurb under new management as it is the only negative - but I appreciate the pub has just recently reopened and Rome wasn’t built in a day! We’ll definitely be back.