Ten Mill Lane in Cardiff

So expensive 😱 12 £ for drink 😱😱😱😱

I was attacked by a bouncer near the taxi rank after his shift, and two weeks ago, another bouncer grabbed me by the throat. When I went back to report these incidents to the manager, he showed no interest and didn't want to address the situation. Now, I plan to report both bouncers to the Security Industry Authority and take legal action against them. The behavior of these bouncers and the manager is unprofessional, and they should not be in these roles.

All the workers most especially the security are rude and biased Zero customer service I regret going to the club and I won’t advice anyone to go You don’t even deserve a star Rules are only imposed on people who they think is broke 😂 I hope you guys treat everyone right and better cuz you don’t know who is who

They staff are racist and they restrain you immediately.

Very poor service from bar team. They were very slow and not very knowledgeable. One order we asked for gin and tonic and there was no gin in drink. We raised it back (especially with being charged £12 - for a single gin and tonic) and they changed it but feel we should not have had to do this for such a simple drink. Prices on menu do not match what they actually charge. We challenged this but team said this was what was on the system. Final nail on the dead was when they said they were not making any more cocktails as it ‘nighttime’ at 10pm. No mention of this anywhere. We used to go to ten mill lane years ago for cocktails and enjoy an evening but definitely changed and would not recommend. Very disappointing. Also to note, any music outside will finish by 10pm. The DJ will simply stop and if questioned, will say they have no licence to play after this point.

Aggressive rude staff from the bottle girls, bouncers and even the owner! Disgusting behaviour! Came to Cardiff for a night out and very disappointed with this unprofessional establishment! Avoid at all costs!

The doorman, Tyler, was amazing, met him with my sister and we spent more time chatting to him than in the place itself. Hysterical guy, absolutely lovely! Alex was an absolute doll as well. Great evening, thank you!! You two made our night!

I wouldn't recommend Ten Mil Lane to anyone the staff were respectful towards their customers but one of the bouncers who worked there decided to throw us out for absolutely nothing and also the bouncers put their body camera on without notifying us and I won't be visiting there for very long time

Arrived with two friends and paid £18 entrance fee where the female staff member stamped our hand and informed us we can exit the club and return. We were scammed into paying for a club entrance only to be turned away after a few seconds or a fresh air break. It’s a real scam and the security guard was condescending & it’s clearly a place that wants to make money and doesn’t care about the service users. Take your money elsewhere

I don’t normally leave reviews but the staff are beyond rude here. Completely ignored me on multiple occasions and they come across stuck up/arrogant tbh. Service was so poor I don’t think they could be more unfriendly if they tried. Need to be put through basic customer service training!

AWFUL UNDER NEW OWNERSHIP!!!! Firstly, when we arrived (before last entry time) the bouncer told us and a lot of others that the doors were closed but proceeded to allow a member of staff from coyote and a group of her friends to go in. But I thought you weren’t letting people in? How strange. Luckily, she recognised us and took us in with her. At the bar, they’re displaying empty bottles of spirits they don’t actually sell, which again, very strange. 2 x doubles and 4 x shots came to £53.80. Ridiculous! Will not be going again.

The music needs to be better Different DJ playing the same songs back to back. Rubbish.

Disgusting behaviour from the security team. Aggressive, rude, condescending and looking to start fights with just about anyone for no reason. They’re supposed to be there to ensure customers have a fun and safe night. Instead, they act as a gang of thugs. They do not create a safe environment. It’s a shame as the DJ was actually playing great music but you can’t stay and enjoy it due to the gang of thugs. Management need to sort this out. Avoid!

Mixed race bouncer on the door was alright to be fair can’t fault him at all, but his colleague was the most egotistical, angry, unpleasant person I have ever met. Why do bouncers think they’re gods gift? there’s a reason no one likes you. Grow up mate you’re watching the doors of Ten mill lane, not the gates of Narnia.

Luca Moore 10/10 host as always. Recommend this place on a Sunday!!!

The security guys came to meet me at the designated smoking station provided by ten mill lane to tell me I have to be throw outside because I'm smoking something illegal, they didn't even hold what I was smoking or called an expert to determine. I didn't even get to finish the moet I ordered from ten mill lane ,l didn't even get a chance to take my bottle . Next time if you want to smoke you have to tell them the type of tobacco or cigar or possibly fill a form a form at the entrance declaring what you intend to smoke. Also who would I pay £5 next time to enter a club that has scanty seats at 1am and once I get in ‚I can't go out unless I have to pay again??

Got my money taken from my bag in the cloak room then my Phone got taken from my table by a staff member luckily I got it back for standing my ground ! Mixed opinions about this club because it’s open the latest it gets away with its awful hospitality

Massive energy Everytime! The DJs are good and kept us on our feet!

Great music, excellent service, very lively and extremely friendly people. Great way to end the night in this club after hitting the bars.

Avoid this place at all costs. The bouncers are extremely rude and aggressive. If you complain the bouncer company this won’t help as it’s owned by one of the bouncers. The place has gone downhill since the change in ownership. What a shame.

absolutely awful place. if you look a certain way you won't get in. basically if you're not barbie or not a white Ken don't bother. and the bouncers think it's acceptable to beat people up for the fun of it. absolutely disgusting people

There's a reason this place has so many 1 star reviews. One of the "bouncers" is an absolute sociopath who kicked me out because I "kept dropping my wallet"; I'd got there late after work and had drank 3 beers. Literally made up a lie to kick me out. It was the most bizarre experience and it was evident it was a power trip for her, really really sad and odd. Just an absolutely trash place as well though, would not recommend

I had one of the worse nights. Had 3 drinks ( all same but been charged differently every single time!) However that wasn't something I cared about while partying with 2 of my friends. I have not spoke nor interacted with anybody besides them. The staff members have kicked me out for the reason of " being all over the place" thing I have not understood as I have not been in touch with anybody but my crew. I left crying as I felt guilty for destroying the night for my friends. Awful!

Horrible place...Full of men that just stand there in groups and stare at you like they're gangsters. It's rather intimidating and just horrid. Place feels full of agro. Security team have issues and are rude also. Went in and left after 15 minutes.

I paid around £30 to get 2 people into the club. The staff treated us like inmates of a prison. We had the impression that we were doing them a favour coming into their establishment rather than us being paying customers that should be treated with respect. Then my girlfriend spent £23.50 to order two double vodkas and cranberry. I didn't realise I'd paid £30 to transport to London. The price would be ok if the ambiance validated the vibe. However, once we'd got inside there was a lot of people standing around waiting for the atmosphere to justify the cost of entry. It didn't. Avoid at all cost and go to Proud Mary's or Philharmonic.

We entered the venue with hope and merriment, fuelled by positive thoughts and gratitude for the pleasant people of Cardiff. #gratitude Unfortunately the security staff displayed a degree of (at least to the perception of 3 x patrons in attendance)… racism that soured the mood. Credit where credits due, they were muscular and tanned, but this didn’t negate the discrimination.

This is a terrible place! I must confess! They treat customers like beggars! Especially the brown skin ones! Zero respect for customers! I will never recommend this place to my enemy!

En este sitio no nos dejaron entrar después de estar esperando 45 minutos por el hecho de que estábamos hablando en español. Como excusa utilizaron que estábamos muy borrachos cuando era totalmente falso. Hay demasiadas discotecas buenas en Cardiff como para tener que acudir a esta donde el racismo está a la orden del día.

Don’t go to this place. As a Spanish I was discriminated for talking my language in the queue with the excuse that my group and I were drunk, but we were perfectly fine. For that reason, when we arrived to the door, they simply didn’t let us in. We tried to speak to them, just asking if they would please let us go inside, as we were not doing anything wrong, but they pushed us out violently. Please beware of this place, these type of acts can never be tolerated. We weren’t able to go inside just because we were not native English speakers.

Hello I tried to get into this place with two friends and we waited at the queue for 40 minutes and when it was finally our turn to get in the bouncer didn't let us inside. He accused us of being to drunk but we just have drank a couple of beers. He heard us talking in Spanish between us and I'm pretty sure that that's why he didn't let us in. The bouncers are pretty racist and xenophobic so if you're not English I would definitely not recommend this place. This kind of behavior is unacceptable and we just lost 40 minutes making queue for nothing. Do not go here there are many better places to go out at night in Cardiff.

The bouncers are actually dangerous! Avoid at all costs until those bouncers are gone

The bouncer kicked me out on my own when I was very drunk and vulnerable, leaving my friends inside. Accused me of being aggressive when I did absolutely nothing and refused to give me my jacket that cost £100. Don’t go here and spend your hard earned money absolutely disgusting, never been treated this way in my life. Disgusting staff, very aggressive and scary. Bouncer staff have superiority complexes and require further training. I believe it was a RACIST attack, if you are black don’t go here pleaseeeeee

This club was very prejudice and discriminative towards me. I went out with friends and they kicked me out on my own. The bald headed bouncer and the female bouncer with piercings ganged up on me and labelled me as aggressive and kicked me out on my own and we’re not cooperative at all. If you are black please don’t go here the treatment is disgusting, they just stereotype you as aggressive. Please spend your money elsewhere. Despicable behaviour from door staff, wish I read the reviews beforehand.

Really good bar one of the last open in Cardiff

Very racist door man after queing for about 10mins just to get to the door and tell me too many of us are inside already already took me me and my friend out of the line and allowed others to gain entry

A security from Billaricy outskirts of London very unprofessional and pick up on me and my friend as he can see we are Londoner Billaricy has a record of known Racist area he doesn't deserve to be around beautiful friendly Welsh people he took us to a room for search he found nothing on us I ask him his name he said he is not giving it as we asked to see manager he refused alos he wasn't wearing badge not showing up if he is a Sia officer definitely I will let Sia inspection team.

Small venue but cozy, lovely staff, good music. It has a smoking area and easy access toilets. Nice atmosphere

Amazing atmosphere. A wide variety of nice jams and the Deejay is very good.

This is the worst place to be. The security men were so racist and horrible. ill mannered and not properly trained. Spoke to my friends and I terribly then ended with you know I can turn you back and then he did. Picked on us for no reason whatsoever. I won’t ever be here again, ever!

Was given the most embracing night of the day. After being denied of entry by the security because of ID card, I even ask them to let me tender the one on my phone but the black guy at the door refused. Went back home to take my BRP under the rain and ordering for uber. I don’t even know what transpired between my friend and the security and the next thing is he was saying is that ‘I’m going to send you all’. The bouncer which is the black guy actual prove himself by sending us out. He was mannerless and a disgusting fellow. This place is not to be recommended to anyone

I will not recommend it because the bouncers were rude and disgusting, especially the giant- the ball-headed guy Went in with 2 friends but came out for a call in less than 10 minutes, just to be denied entry. Bouncers even threatened to beat me up. I left home gutted and angry. Never had such an awful experience with any club. Don't go there, I would say.

Deserves zero stars. Rude, discriminatory. AWFUL

Paid £200 for disgusting treatment from staff and bouncers, ruined my birthday night out with their awful behaviour and vile language. Would not recommend in the slightest! Had grown men screaming in my face because I had gone to make sure my friend was safely in a taxi and they refused to let me back in and left me outside on my own, wouldn’t even let me get my friends!!

£15 entry just to be squished up in an overcrowded room. Dirty toilets and rude doormen. Music was good (2 guys with sax and drums) but when that stopped they just played absolute mainstream garbage. Really gutted as this used to be the best club in Cardiff and now it's a school disco

Fantastic night out went there .for christmas night out brilliant atmosphere !!! Open till 6am !!!

Adam and Abbey are top bar tenders, give us fre drinks where taken by mistake. Can't fault them I anyway!

Amazing club! Great music, it was my first time visiting and I had a great night and the bouncers were nice and helpful when supporting my friend in an altercation that wasn’t her fault. Will definitely be visiting again!

Planned a birthday even if 11 friends, Prebooked but turned up on the night to be turned away. Showed the email to door staff but told no entry as too many boys.

If you’re black just avoid this place go somewhere else honestly it’s not worth it The discrimination from the bouncers and management is beyond astonishing They think it’s alright to defend men who are harassing girls and kick girls out for defending themselves in a calm manner They started stereotyping with the “angry black woman” simply because we didn’t want a man at our table Security guard inside has been harassing us the whole time Honestly do better it’s 2022 the discrimination and racism should be left in the 1800s Go somewhere else boom bar, nq64 and etc Apparently people of colour are not welcome at ten mill lane You will be hearing from my legal team

Bouncers tried to charge us £50 despite being on a VIP list. Then proceeded to kicked us out a couple hours later and refused to provide a reason why.

We were keen for a night out and decided to got o 10 mill lane. Myself and 3 of my friends queued up to go in and we weren’t allowed go enter. We thought this was weird but the bouncer told us that boys weren’t allowed. As it was my birthday I felt like this was unfair.

Favourite bar in Cardiff. Staff are always great and the whole place just has good vibes

This was the most racist and discriminative club I been to in the entire UK. First the door manager (Joel) I believe is his name, did not allow black boys in the queue in because he believed that all black boys know each other and came as a group looking to cause trouble. When he was in fact proven wrong about this and I suggested to the bouncers it racist, he didn’t even have the decency to apologise but rather blamed that black people like to use the race card too much. I have plans of taking this further because I have never been verbal discriminated against like that before. Another instance of discrimination at the entrance of Ten-Mile Lane. I wrote a review a few months back about how my colleague and I were prejudiced and discriminated against at the door of Ten-Mile Lane for disclosing that I encountered prejudice and discrimination at the door in my review. Now that I have exposed this racist and discriminatory conduct to the public, Joel has abused his authority to permanently ban me. Joel is basically suggesting that you should just not speak up if you encounter racism or other forms of discrimination because you risk punishment. It is 2022 and ten-mile lane are still allowing individuals to show inequality.

Great music open until 6am weekends

Appalling service. I will never return.

Most horrendous management wouldn’t complain if they got shut down

The security r as good as gold but Chelsea needs to be put in her place she’s rude horrible and unprofessional and very inappropriate and flirts while on shift Doubt the management will actually care as they employed a child to run as she is rude took a picture of me without action or nothing come of this complaint she’s rude and was very patronising towards me It caused me to be very alert as I’m autistic I’ve explained to her she still dealt with me like a drunk person when I was sober during the discussion

We attended Old is Gold and it was a vibe

Very rude bouncers. Wouldn’t recommend this place to anyone.

Good party place and industry night is great.

This used to be the spot to go to, a few years ago - it did have great (hip-hop, grime, UK rap with a few mainstream bangers) music, great atmosphere and proper vibes. But currently it’s become very poppy with music the DJ is being made to play, main stream and full of posers This place has lost its flavour - this at one time gem of a club with character has now turned into the generic mainstream one. It has ruined the once awesome 10 mill lane for me, don’t think I’ll being going back - need to find the new spot in Cardiff…

Been a few years since last in this club ! Managed to hit 2 for 1 on the cocktails 🍸 bonus.. music great DJ was on form 👌

Excellent night, friendly staff, great music and open late.

Decent place by can't be like a sardine can on a Saturday night. More space would be huge for the venue

I have never come across such a awful venue. Completely discriminated by the bouncers and this should not be allowed too happen! Me and my friend went to this venue after being told it opens until at 6am Our first night out in Cardiff. The bouncers asked for hospitality payslips to enter into the venue (never of heard this before) but the bouncers starting letting people in that was showing thier payslips. Therefore me and my friend got a online payslip for them to view and was still declined us entering the as we do not live in Wales and we are English. I've never come across such behaviour. Will never even attempt to enter this venue again when visiting Cardiff. This needed a review as this type of behaviour needs to STOP!

Dingey and difficult to get a seat.

God awful! They allow men inside that go around thinking that's its OK to grope women inappropriately. A friend called these guys out and slapped them after seeing it be done. They reported us to the bouncers for abuse and got us removed. Bouncers would not listen nor review footage of cctv to disprove these men. Furthermore, several other women then claimed to have been victim to these men and they were uninterested and ignorant. Disgusting treatment .

Discriminatory place! I was with my LGBTQ+ friend, but I went in before him and told him to meet me inside. He told me he was not allowed in because of a “no single entry” policy, which he was not convinced by. 30 minutes later the narrative changed to him being too drunk to get in, despite him being totally fine and with it. In the end he gave up trying to get in, as he felt humiliated and discriminated against. Would give it a 0 if possible.

Good music 8/10 best place in Cardiff 👍🏽

Fabulous decor, brilliant staff, attended private function and amazing night👏👏👏👏👍

Except for some entry policies that vary it's a nice place.defent alternative pop/club style music and sometimes open till 6am which is amazing

Dead for students but generally a cosy atmosphere

Visited after a Wales Rugby match (Come on the Boys!). Seemed a popular venue and had fun. Downsides are maybe a bit too busy, long bar waits and music far too loud to the point it ruined the good vibe and atmosphere a bit. Will return next time I'm in the city I'm sure.

Fantastic place for industry and non industry alike

I don't normally do reviews, but felt the service was that bad I had to!!! We paid £300 for a table and was told we would receive £300 in drinks which basically amounted to one bottle of grey goose then had to pay another £60 on top for another one!! Now I'm used to paying over the odds for drinks in a club but that takes the p!!!! Not only that but the service was ridiculous!!! We basically had to wait half an hour for our drinks!! I will never be going back to this club again!! Soda bar a few doors down is a much better option next time I'm in Wales Cardiff that's where I'll be going, great service last time I was there and at least 3 bottles for my money!!

Pessimo.. piccolo.. musica scarsa.. e gente poco socevole

Commercial music and commercial people. No sense

Nice club and nice music, open always til late. Although more than once we had troubles related with homophobia and racism with some of the security guys. Once even one of them ask us for a copy of our visa paper or work contract. Mental! Never came back.

Clean and well stocked bathrooms, friendly and respectful bar staff, fantastic Saturday night D.J. with good flow of music to dance to, couldn’t of asked for a better night spot to enjoy an evening out!

It's like 4 Dame Lane but better

Sunday night DJ was absolutely rude. Cursed at me simply for making a request. Could have simply said no... Instead i took abuse. Will never be back. Take your momey elsewhere.

Great atmosphere and the best barstaff in Cardiff.

Bouncers where utter garbage badly treated the public

Lovely staff and great cocktails, will be back for my birthday this year!!

Very arrogant people but that's my opinion

Never miss out on Ten Mill Lane if you're after a good night, brilliant atmosphere, Brilliant music and sexy drinks to give you exquisite mouth feel until 6 in the morning. GO THERE!

Amazing tunes and perfect atmosphere. Also the staff are amazing . had my phone stolen and not only did they try everything to find it but actually found it .... Can't give them praise enough honestly. Will be coming again

Was hammered and can't remember loads. Was a good night though. Had caipirinhas which are great just remember to brush your teeth before bed.

Enjoyed the bar downstairs. The outside area is a bit small and the queue can take long to get in.

Incredible drinks, great environment, hugely friendly and talented staff- you tell them what you like and they customise an order to you! If you're in or near cardiff and you like alcohol and flavour go to this bar now! Cannot recommend enough!

Great music and attmosphere. Loved dancing here.

Nice drinks and great staff. Great environment to hang out with friends

Great cocktails, the masterclasses they do are brilliant, but most importantly the staff know what they're doing! The drinks are all high quality spirits, they just go the extra mile

Didn't know what to expect, but it exceeded anything I could imagine! Ed was superb, very knowledgeable, friendly and kept our interest 100%. Would highly recommend a cocktail masterclass to anyone :) enjoy x

Really vibrant place. Loud music, not too long of a wait at the bar. I'd be a bit concerned if there was a fire though as I think it was too packed on Saturday night. It was a real struggle to get from one end to the other. Fun place though.

Best bar in Cardiff, Thomas is a legend

Would love to review this place but apparently they don't let people in who are wearing shorts. Complete joke.

Amazing atmosphere and fantastic team with quirky and tasty cocktails!

Love this place! The only drawback is the queue time to get in, even if you're on the guest list.

I had such a great time at Ten Mill Lane for my 25th Birthday. In the run up and organising Kirsty was very quick to respond to emails and booking a booth was a breeze. On the night Trish was also very helpful, nothing was too much trouble. For £10pp I would definitely recommend to anyone wanting an evening with some class, amazing drinks selection and great music!