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4.5

Based on 8 opinions finded in 1 websites

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Nº 210 in 736 in Oxford

Score
OpinionsNoteGoogle84.5

comment_iconOpinions

If you like ice cream, waffles, milkshakes this is the place to come. Large shop on cowley road with friendly staff and a good menu with lots of options if you want to supersize a milkshake for instance.

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luke warmdog . 2017-07-22

MORE AT Google

Very friendly staff and good service and good price

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AMR Jay . 2016-12-05

MORE AT Google

All the sweets and all the treats! Good selection and portion size. Nice setting too.

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Alex Collins . 2016-09-28

MORE AT Google

Good range of ice creams and cakes, v tasty. Less crowded than G&D's, and they do a good pancake too.

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Chris Boyle . 2016-07-12

MORE AT Google

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I’m in Oxford for work and, by pure accident (or fate?), I discovered this restaurant. Since I don’t like judging a place based on just one visit, I decided to go twice. Spoiler alert: it was a wild ride. Night 1 - The Case of the Missing Tap Water I walk in. The restaurant is half-empty. The host stand? Abandoned. No one in sight. I stand there awkwardly, slowly creeping closer to the counter, wondering if I’m invisible. Finally, a friendly gentleman (who I assume is the manager) spots me and takes me to my table. He asks, “Still or sparkling?” I confidently reply, “Tap water, please.” He nods, says “OK”… and then vanishes into thin air. Water? Never arrived. Did he forget? Did he go on a quest to find the purest tap water in all of England? We may never know. Luckily, a hardworking and super sweet waitress saved the day by taking my order and -miracle of miracles- bringing me the water I had requested years ago (okay, maybe just minutes, but it felt long). Food-wise? Pizza was fantastic! A little too much chunky pepperoni for my taste, but that’s a personal preference. No complaints otherwise. The bill arrives with the usual service charge included. I paid it- but only for the waitress, because our dear manager? Not exactly a service MVP. Night 2 - Speed Service & Vanishing Objects Friday night. Full house. I brace myself for a long wait, but lo and behold. same manager, different energy. This time, he seats me instantly (growth!) at a not-so-great table near the door. No problem, I’ll take what I can get. Does he ask if I want water? Absolutely not. At this point, I assume I’ve been blacklisted from the tap water club. A new waitress, equally delightful, takes my order. Food arrives in record time. I order salmon rigatoni. The salmon? Great. The rigatoni? Blah. No seasoning, no flavor, just… pasta. I consider asking for parmesan, but putting cheese on fish feels like a sin. Then, something incredible happens. I take my last bite. I wipe my mouth. Before I even lower my napkin..BOOM! My plate disappears. Like magic. Before I even blink, my napkin follows. I half expect my phone and wallet to vanish next. Final Thoughts - Lightning-Fast but a Bit Chaotic This restaurant has a solid foundation: good food (mostly), insanely fast service, and hardworking waitstaff. BUT, the customer care is… inconsistent. It’s like they’re on a speedrun of restaurant service, prioritizing efficiency over making guests feel truly welcome. Oh, and maybe, just maybe, someone could bring the tap water next time? Would I return? Maybe.