Based on 17 opinions finded in 1 websites
Based on 17 opinions finded in 1 websites
Opinions
Once again Dylan and his team catered for 28 of us attending a car club event based in the area. We had pre-ordered our food. Service was friendly and efficient, food was lovely and enjoyed by all. We'll definitely go there again.
Helena T . 2024-09-07
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Popped in (there’s the first joke) for fish & chips for 2 around 6pm on a Saturday night, There was no one waiting. I ordered, paid, and waited. Another chap came in, who also ordered, paid, and waited. And we both waited, waited some more, and waited even more. I was asked FOUR times what I’d ordered… several times in Welsh. Unfortunately I don’t speak Welsh, and having ordered in English, would have thought that was obvious. I think the gent was asked even more times! There were 3 teenagers (?) ‘serving’ plus an older lady who appeared to be in charge. They all chattered away but didn’t seem to know what they were doing. Eventually the mature lady apologised. After another wait, the gent was given his food before me. When I eventually got the food (40+ mins), it was tasty! But despite the fact I regularly camp just up the road, I won’t be returning to this chippy, it’s dreadful service.
LondonLover99 . 2024-07-28
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Good quick service but let down badly by the portion size. Paid £4 for a large chips but what we got was barely a small. Real shame as we always go local when visiting an area.
Gareth K . 2024-05-29
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honestly awful, ordered two cheesy chips, got just plain chips, the chips were rock hard, fish looked like it had been squashed with a mallet, overall just terrible,expected so much more
Lilly C . 2024-05-08
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Ordered a small and medium chips with spicy curry sauce. They were both smaller portions than expected. I worked out the cost from the prices on the board. But turned out that was wrong as their prices have gone up ! Surely, like in a shop with wrong pricing displayed this is illegal. Trading Standards!!
Rhian M . 2023-12-23
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Truly dreadful. The order was messed up. Our fish was given to another customer by mistake. Only large fish available. Waited ages due to their mistake. They had no change so had to wait again. When we ate our peas they were burnt and smelt awful. Our first and last visit. Avoid.
Keith P . 2023-11-08
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Not impressed! Medium sized portion of chips was ridiculously small and we dont like large portions. Lots of burnt bits in there from previous frying. Fish was ok but greasy. Young girl serving was lovely though. Wont be going again!
Andrea M . 2023-09-07
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Awesome chips but the fish batter was so soggy that it was grim. The fish was cooked but we ended up scraping the batter off one side as it was totally soggy - looked like it hadn’t been cooked well unfortunately. Certainly not the crispy batter that we hoped for.
HelenHoward1 . 2023-08-09
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Very helpful , very friendly staff . We had an order for people with allergies and they went out of the way to be helpful. Good size portions and lovely gluten free fish . Definitely recommended
EstherW629 . 2022-08-08
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In Llanrug on holiday & felt very welcome in the fish & chip shop. The food was freshly cooked & they were possibly the best chips ever! Only issue was different opening hours online & on shop window, so we arrived after it had closed one evening.
CorbK . 2022-07-25
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Best fish and chip shop that I have visited food is great and all cooked fresh on order. Can definitely recommend worth the visit
markpH5882EH . 2022-04-17
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1st experience was poor but have been 4 times since and it's been very nice. Good tasting chips and beautiful fish. Would give 4 stars really but giving an extra star due to previous unfair scoring.
Selsig . 2021-05-26
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Went reading the good star rating thought we give it a go .but wont be going back for £15.00 it was 2 very oily cod that took 4 sheets of paper towel to soak it up before eating if we want so hungry we wanted of eaten it dont feel great now I have chips where soggy.
Redrose9900 . 2021-03-24
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Food is always spot on, service is friendly and polite can't recommend enough, been a godsend thought out lock down.
Reviewer9010 . 2021-03-23
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The fish and chips were good, but the service was even better. Definitely gonna be coming here again in the future 10/10
Q3892O . 2020-10-01
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Not very welcoming to people who aren’t local to the area unfortunately, we had to wait and watch others get their orders long after we had put our order in. Sadly, our portions were dismal despite ordering larger portions of chips, yet mostly consisted of the smaller crunchier chips. None of the employees were wearing hairnets and the man cooking the food had no gloves on when dipping the fish into the batter and didn’t see him wash his hands before handling the sausages. Everyone seemed unsure of the prices as not all items listed on the board. As a tourist I would not recommend but your experience may be much better as long as you live in the area and speak Welsh.
ShakeelaYasmin . 2020-08-08
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As tourists we felt an unwelcoming environment for a couple of reasons when we entered the shop and as we waited for our food. I kindly told our server that it was a large order for our family and this seemed to be an unwelcome surprise from the expression we received in response. Once our order was placed we waited patiently as we understood there was a lot of food to prepare, but watched numerous locals get served before us during this time. There didn’t seem to be much certainty on what prices were and lots of foods on the menu weren't available which was disappointing. A portion of large chips is very small and not enough to go around as little as 2 people. Overall I was unsatisfied and left feeling like we’d done something wrong due to the hostile atmosphere inside. It will possibly be a different experience if you’re locals but I wouldn’t recommend for those visiting the area sadly.
Kim S . 2020-08-08
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453 Opinions
I chose to give this place a try as it was the closest takeaway to where I was staying. Upon entering you can see the grease and grime on walls, and light switches. Pretty much everywhere behind the counter looked like it was not cleaned regularly. There was a distinct lack of basic customer service; no greeting, no please or thank you. Bits of tattered paper with faded writing randomly stuck up around the place and, what I assumed to be a fake note stuck onto the main menu board with brown tape. You can see the same note from a pic posted on here from 4 years ago!! That really should have been enough to make me walk out but it was late and I didnt know the area well enough to go somewhere else. After I ordered my food, I also noticed some disposable face masks randomly hung up on what looked like the end of a stainless steel utensil. The strings were yellow with grease. You will see them in the background of a pic posted on here from a different review from 1 month ago. It was possibly nearing closing time when I entered as they had hung the large floor mats on the railings at the fish and chips end of the takeaway (there are two sections in this place, one side for fish and chips the other for Indian food and kebabs.) I ordered the chips and a battered sausage. Unfortunately the food was not good at all.The chips were dry and the sausage was covered in thin light batter and was soft and mushy on the inside. I feel sad when I see establishments like this. It feels like the owners have no pride or passion in what they are doing. I wont be using this place again for the duration of my visit.
258 Opinions
Second time I've called in an order, pizza with garlic sauce, Second time I've got my food and no garlic sauce. And was charged for it. They may treat walk in customers better. Don't phone in an order. Waste of money
65 Opinions
the miserable old man is very rood and started shouting at me only because i was sat next to the bwn iach i don’t recommend this place at all after that.
447 Opinions
I had the half pounder cheese burger and really enjoyed it. For me it was a good portion