Based on 1.031 opinions finded in 2 websites
Based on 1.031 opinions finded in 2 websites
Nº 309 in 518 in Dundee City
Nº 36 of 56 British in Dundee City
Opinions
Beautiful place for a beautiful wedding!
Grigoris Athanasiadis . 2024-09-15
MORE AT Google
This was booked for a family meal for my mothers birthday. Firstly, the location of the table was right in front of a large flat screen TV, which did not create a nice ambience for those facing it. It took a long time to get our drinks, and an equally long time to get the bottles of wine opened. When I asked the waiter to open them, his response was ‘oh, you expect me to do that’ And then there was the food ordering process. Our starters took ages to arrive, and there was a good hour between starters and main. My daughter ordered from the kids menu only to be told that there was no mac and cheese. She ended up only having a small portion of chips, which again she had to wait ages for. The whole place needs to understand how important attention to detail is. incredibly disappointing
Kat . 2024-08-10
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Went for afternoon tea. First off the two ladies leaving as we arrived said it was "awful". We met our friends inside and they told us we may not want to sit down. They pointed out all four glasses were filthy and the tea cups all had lipstick stains. We decided to leave and when we spoke to the woman on reception and gave her our complaints she only said "fine"; no apology. She couldn't care less. I believe this place is up for sale.....hope the new owners have higher standards.
Pam M . 2024-08-04
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Great little hotel in the west end. Short walk to cafes and bars. Decor is a little dated and tired but all is clean. Customer service was great with polite staff. Dinner was good quality and enough choices. Overall positive for a couple trip where you want it quiet to relax, minus the odd plane noise from the airport.
Mike Mennie . 2024-08-03
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Went for brunch. Service and food very good. lovely location. recommend a visit.
Dona Smith . 2024-06-19
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Hired s dome for food. Amazing!
Michael Gallacher . 2024-04-07
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Great food and very friendly staff
Colin Davidson . 2024-04-06
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My husband has given the hotel time to contact him but after a few weeks there has not been any promised contact. We visited on 2 occasions over a few weeks as we had previously been for dinner in the past and enjoyed it. The first occasion we had issues was for my birthday in February where we had a table for 12 people. The menu on the website was not the menu handed over to us and even between us all there were different variations. A lot of the items on the menu were not being served and this included a lot of the cuts of steak and the desserts. Food was delicious but service wasn’t very attentive and we had to keep going to the bar to get our own drinks. When we booked we were asked if it was for a special occasion and we did state it was for a birthday, yet nothing was done to acknowledge this. Despite all of this we paid the almost £400 bill and decided to return for Mother’s Day thinking it was just a blip. We turned up 10 minutes early for our 4pm reservation, yet weren’t seated until about 4.20pm. We ordered our drinks before 4pm but these didn’t appear until 4.30pm. Again, we had issues with menus not matching and there were no starters I could eat, or so I thought, I asked what the soup was and was told there was none. It turned out someone else at another table had ordered the mushrooms on toast which I would have ordered but that wasn’t anywhere on any of our menus. The children’s menu wasn’t on any of our menus either and we only found out they were serving the children’s menu after I asked for a burger for my son and the server replied to ask if it was the children’s burger we wanted. We then ordered our food which did not arrive until 5pm. At 5.20pm we had to call someone over to clear the table and ask for dessert menus but after 10/15 minutes they had not returned to take our order so we walked out of the dining room and paid our bill. The food was delicious but the service was appalling. Two tables that were seated and orders taken after us were served first, we weren’t asked for any more drinks orders, the table behind us sat with dirty plates and glasses on it for over an hour after the guests had left. When paying my husband explained to the person he was paying about the service being poor. Baring in mind in the space of 3 weeks we had now spent upwards of £500 eating at their restaurant and neither visit was great. We received a discount off our bill which was a lovely gesture but the man serving my husband had double checked my husbands phone number and advised he would call the next day to discuss the issues. This has not happened. It has been 2 weeks and nobody from Taypark has reached out to my husband. The service really lets the restaurant down as the food is delicious. The menu discrepancies are frustrating and would be a quick fix. I doubt we will return to Taypark again unless these simple things are sorted as it is very off putting to spend 2 hours in a restaurant to only receive one drink and one course of food. Taypark really needs to do better with their service and if they promise to contact a customer they need to follow through with this. Just because you have given a discount does not excuse bad service and my husband would have liked the opportunity to discuss this and I would have given a better review but alas that has not happened.
ZaraJClarke . 2024-03-24
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Went for breakfast March 2024. Terrible. Full breakfast is very small and comparable to weatherspoons. Pancakes were served soggy ( mixed in with a berry and cream mess ) it looked like a child had vomited on the plate. The table was booked for 2 hours and we were asked 1 hr 20 mins in to give the table back which is extremely poor considering the entire restaurant was empty. Being asked to leave would have been issue had we not been keen to leave and forget we ever decided to go out for breakfast.
darrenk k . 2024-03-24
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We had the 5 course tasting menu. Absolutely fantastic food. Tempura cauliflower was delicious. Cod was very flavoursome and the steak parcel was melt in your mouth. Each course had plenty of flavour and well cooked. Good service and friendly. Nice spacious dining room with great views.
ridz19 . 2024-03-20
MORE AT Google
Great hotel just outside Dundee City centre. Staff are all lovely and welcoming and the hotel itself is fantastic - clean and a great atmosphere.
Damian McNee . 2024-03-20
MORE AT Google
My husband's lunch from the Set Menu was ok, however, my Steak & Stout pie from Grill Menu had soggy puff pastry and tasted slightly bland. I then had the Hot Chocolate Fondant pudding and, not only was the shape like a tree, it was dense, there was no goo in the middle and it cost £10:50 !!! Not only that, they tried to overcharge us by not including our £50 voucher and added in my husband's desert which was already included in the Set Menu price!! We will not be returning and I will not be recommending to family or friends either.
Evelyn F . 2024-03-15
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Very nice lunch for 7 adults and 2 children. Beautiful Victorian sandstone house off Perth Road with views out over the river Tay. The house has been tastefully refurbished combining traditional with contemporary styles. Helpful, attentive staff. The menu offered something for everyone, and was reasonably priced. Food was tasty and the helpings were good, we will definitely be back.
Alice Alicia . 2024-03-13
MORE AT Google
What can I say biggest disappointment I've had, on arrival we were sat down at a table that was over cluttered, we were told that there was nothing available on the Sunday roast menu which was alot and given very limited choice, we all decided on a steak and the kids chose a burger. We were served our drinks and the men had pints placed down all lopsided tilted on things and then the poor waitress fell and tipped a whole glass of cola on my daughter and her iPad (didn't want to make the girl feel worse than she did and she was very apologetic) no harm done but then we were served our steaks at diff times...no steak knives...I had to ask for them and the girl was a bit short saying "yeah they r coming "..by this point our very scarce looking mushrooms were freezing, the plate came with a few chopped mushrooms and a tomato with steak and separate chunky chips which were solid! kids received their burgers much later than our food and I was shocked at the burger size inside the huge bun..it was the same circumference as an Oreo biscuit...their chips were also solid and burnt on the outside.My kids were starving. I then started to eat my steak which was meant to be medium...it was completely full of fat and it was raw and I couldn't even cut it ..I complained about it and I never complain and the gentleman said "sorry about that...do you want a dessert and we can look at the steak situation" in other words we can deduct the steak if you get a dessert, we were so angry at that point we asked for the bill...no deductions or anything...£110 for a meal that just contained main course that left us all hungry and disappointed for my mother's day meal, they also dimmed the lights and we couldn't see a thing while eating (prob to disguise the disastrous food)...we ended up going to McDonald's on the way home. I've been before and it was lovely...won't ever return.
nicola s . 2024-03-11
MORE AT TripAdvisor
Went here for mother's day front of house staff were very nice but I don't know who they have in the kitchen worst steak I've ever had was cooked through well done to the middle, and raw the rest of the way as if the chef left it on the grill for one side for too long 28 pound for a piece of beef that tasted like it was straight out the Tesco value isle, chips were hard and the bernaise didn't seem like it was made with any tarragon in it at all.
Hefty . 2024-03-10
MORE AT Google
Visited Taypark once previously, when it first opened. I can't remember what was wrong, but I remember my meal was inedible. Seduced by a ITISON voucher, we decided to give Brunch a go. Lovely setting, good service... The Husband said his full cooked was average. I had eggs Benedict, with a very mouldy muffin. I find it hard to believe chef didn't notice. They did replace the meal, but still took the voucher. To be honest I'm not sure I mind..I'm not convinced I'd like to go back and see if we can make it third time, lucky
666ellend . 2024-03-08
MORE AT TripAdvisor
We didn't stay ,just there for afternoon tea it was delicious, I think I'd have perfered a sausage roll and less cake,3 cakes each is a bit over the top.
Jennifer Hall . 2024-03-06
MORE AT Google
Food was on point, love the ambience of the place
MEOW CHOHAN . 2024-03-06
MORE AT Google
Absolutely amazing stay. 5 out of 5 for location, customer service, food. Parking right at the door, friendly and quick check in with an amazing free upgrade. Super bar area for dog owners. Gorgeous big bright suite. Lovely breakfast. Def be back
Nicola Philp . 2024-02-17
MORE AT Google
We had afternoon tea at the Taypark hotel, too say that we were disappointed is a understatement, we were welcomed by the staff and shown to our table the decor in the dining room was very tired, the pot of tea arrived no choice and it was tea bags, about 15 minutes later the afternoon tea arrived it look ok, but as we started the sausage rolls were cold, the scones were soggy in the middle in hindsight I think they were microwaved, the homemade jam was thick and sliceable never seen a home in its life, the sandwiches were not bad but lacked imagination, and lastly the cakes two out of six were not bad the rest two were dry as a stick and the other two were so soft it was like eating glue, as we left there was no staff to be found so I emailed the hotel to complain and I'm still waiting for a reply.
John B . 2024-02-12
MORE AT TripAdvisor
Beautiful place .great service .lots to do. The foods fantastic.
Joanie Walkingshaw . 2024-02-07
MORE AT Google
Beautiful hotel with a very friendly team working and some amazing food served here . The chef is Michelin star so you can expect some amazing food presentation even at breakfast ! Would definitely recommend . Isha at the reception is very helpful and efficient. The owner is kind and helpful too!
EatSleepDrink . 2023-12-14
MORE AT Google
This was the first time that my friend and I had been, sad to say but the quality of the food means we wouldn't be back. Fair enough it was an itison voucher but still at £35 (normal cost without voucher £45) I definitely would not have paid £35. Sad soggy tiny sandwiches and the turkey cranberry rolls were soo dry and turkey was over cooked. On arrival we were left standing for about 5 minutes which wasn't a problem as the polite waitress said she wouldn't be long but to have then a management member coming out the bar area looking at us and walking back in bar leaving us to wait, really I do think that he could have spoken or seated us. We only got the option of tea or coffee we chose tea and as per the website thought we would get a choice but no just a large pot of tetley was brought to the table. Just all round a very disappointing birthday afternoon tea. Won't be back.
FionaMcK8101 . 2023-12-11
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Enjoyed our stay here. Lovely room and very friendly staff. Had great meal in the restaurant and full Scottish breakfasts. Bus /taxi ride from city centre.Gorgeous old building.
Lynn Suttill . 2023-12-09
MORE AT Google
Lovely meal last night. We had the 5 course tasting menu (with voucher) - faultless. Every course was tasty and well presented, wine wasn’t expensive, staff friendly but professional, lovely background music and very ambient atmosphere. Definitely be back
brendun04 . 2023-11-27
MORE AT TripAdvisor
This has to be the very worst Afternoon Tea we have ever had. The sandwich where hard and when we complained they where changed for ones with no butter, the cream on the cakes had curdled and discoloured. Overall a very very disappointing afternoon which we will most definitely not be returning
ChrisC231049 . 2023-11-25
MORE AT TripAdvisor
Most amazing food! Fine dining! What a lovely place!
Ivet Irving . 2023-11-21
MORE AT Google
Beautiful place and atmosphere was lovely background music and cosy. Chose the 5 course tasting Menu which we had on a Voucher, the food was delicious each course came beautifully presented with so many different flavours as well as very appealing to the eye. To say each course was excellent is an understatement they were incredibly delicious. Service was fantastic too with just enough time given between courses to regain our appetites. If you haven't been please try it as this is definitely food not to be missed. We will definitely be back.
Wobblyannie . 2023-11-19
MORE AT TripAdvisor
My friend and I went today for the 5 course tasting menu. The friendly greeting was exceptional. We had a beautiful meal,well executed from start to finish. The food was delicious. Came away feeling very satisfied. We were looked after very well. I would highly recommend this establishment to anyone.
Seonaidh2015 . 2023-11-03
MORE AT TripAdvisor
A beautiful hotel! It feels like you're staying in your very own castle. The food is brilliant, stylishly presented. You will be back, again and again!
Max Costello . 2023-10-18
MORE AT Google
Birthday Treats for my Partner! Thank you to Taypark House for looking after us! Wasn't sure what to expect as we had never been to Dundee before! We were welcomed with a home from home castle! Beautiful big rooms & a loo big enough to swing a golf club! The food was incredible & reasonably priced! We will definitely be back! Already told our newly engaged friends to get married here! Can't recommend it enough! See you soon! ⭐⭐⭐⭐⭐
How Was It? . 2023-10-18
MORE AT Google
Did not stay, went to an after funeral do, could do with a tidy up.
Robert Bryden . 2023-10-13
MORE AT Google
Exquisite breakfast. Outstanding service too. Just came back for the Dome dinner experience and, as expected, it was fantastic. Tasty 3 courses meal with wine under the rain and stars with my beautiful wife.
NJ B . 2023-10-07
MORE AT Google
Didn't stay here but had food. Lovely building, in a beautiful setting. Food was OK. Service was quick and server was lovely.
Jackie B . 2023-09-24
MORE AT Google
Food was delicious. Staff friendly, pleasant and very efficient,
Alison Greig . 2023-09-22
MORE AT Google
Great Sunday lunch with great service.
Peter Mccabe . 2023-09-21
MORE AT Google
If cleanliness is your thing, this is not the hotel for you! Beautiful old building but every corner of the common areas were filthy and not just from a recent wedding. Our room seemed pretty clean, however, there was black mold in the shower and sink. Easily taken care of but someone was not paying attention. Although very kind young women at the front desk, they were unable to answer a single question we had of the area. I emailed the hotel directly as they did ask us for a review. I gave them my sentiments but I guess they didn't feel it necessary to reply. The carpeting was so heavily stained, dust everywhere and litter all over the property. Unacceptable in my opinion.
Susan Carroll . 2023-09-16
MORE AT Google
I came here this year for a birthday, the glass dome costs £60 to sit inside it, they have these fairy lights inside which are very nice, but when you walk past them u can get tangled in it a bit and my hair was caught in the fairy lights it was quite annoying, there was 7 of us and it was quite tight for us, I would suggest to this company to buy larger glass domes for bigger parties, the food took forever to come, it was also cold when we were inside, I had to wear my furr coat the whole time and me as well as 4 other people got steaks, theses were GOD AWFUL, we all asked for medium rare and we got WELLDONE, I swear it was cooked over WELLDONE if that’s possible, I would have given it 1 star although the view and scenery of this place was very nice, it’s very old money and I suggest to not sit outside, rather inside is much nicer and more classy
Julia Victoria Bond . 2023-09-13
MORE AT Google
Went for Sunday lunch, the service was pretty poor. It took us 55 minutes from being seated to getting our starter.
Alistair . 2023-09-04
MORE AT Google
Took advantage of the Itison Tasting Menu Offer and we were very pleasantly surprised by how good it was! With a well priced bottle of Malbec, what could be better? We were looked after, mainly by one of the long serving and experienced Waiters, but despite this, albeit, on a quiet Tuesday Evening, something was missing from the overall experience. This is a beautiful old mansion house where clearly significant amounts were laid out on its repurposing from a Dundee University Office Property. Sadly, it is beginning to look rather tired, with the ambitious outdoor Gin Bar and the Pods, seemingly underused, just adding to the air of neglect. Previous comments about the tired interior are accurate, and we were particularly concerned by the state of some of the soiled white interior doors, leading to the Dining Room and Rest Rooms. Due only to the quality of the Tasting Menus offering, we will possibly return, hopefully to a better turned out establishment. Clearly there are missed opportunities here, as the location of this Hotel and Restaurant, overlooking the River Tay, is shared with a much busier Hotel, just a short walk away.
Graeme F . 2023-08-31
MORE AT TripAdvisor
Recently enjoyed the tasting menu at this lovely venue - we were seriously impressed by the food and all round experience. The menu was thoughtfully designed and presented and the staff couldn't have been more accommodating and friendly. All round a fantastic evening out and we will be back! Thank you.
Eilidh Finlayson . 2023-08-29
MORE AT Google
Had a lovely breakfast here with friends and family. The manager himself took our orders, was very friendly and genuine with us. The food was excellent too. Likewise the staff, in particular an Italian waitress (whose name I forgot unfortunately), was very pleasant and took time to have a chat with us
Youssef Aloulou . 2023-08-29
MORE AT Google
We stayed at Taypark for a friends wedding held at the hotel. We were 2 adults and 2 children and had a great time. Firstly, the service couldn't be faulted. The staff were great, especially with the children and if anything was up, quickly rolled up sleeves and sorted it out. The food was good (although breakfast was lacking tatty scones and black pudding...) and there were lovely touches like Beanos available for the kids. The play house and tree were well used by our boys and friends children. We had a family room without a river view and the layout was great - super spacious and a huge bathroom with a massive bath that the boys said was a pool! The stables was amazing and compete with a beer tap. What let the hotel down was attention to detail and a general care worn atmosphere. The main staircase carpet looked like it had either seen action in a major theatre of war or had been used to soften the hooves of stampeding deer that were very nervous. Grim doesn't come close to describing it. In our room there was half used complementary shampoo, a door handle that had one of 3 screws functioning and we found discarded used false nails on the floor. Walking up to the stables we went past a shipping container with a pile of rubbish next to it which really detracted from the fairy tale atmosphere. We had scones post nuptials and the clotted cream was left under heat lamps so it became cream soup. It's these tiny bits of lack of focus that takes it from a 5 star review to 4 star, or from great to kind of alright.
Elizabeth Jones . 2023-08-29
MORE AT Google
Birthday treat, we'll it was anything but! Tired and scruffy decor and ineffective and poorly trained staff. Tables left dirty and service really slow. When we were in it was quite, yet still took over an hour and a half for 1 course. Food mediocre at best. Our first and last visit.
Lem1965 . 2023-08-27
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Fantastic beautifully cooked and presented food, great setting and ambience. William and his colleagues were superb. All ten of us had a wonderful night. Even the kid's meals were amazing. Tasting menu fabulous
Perthshire Scotland . 2023-08-22
MORE AT Google
We did the 5 courses with a voucher and although we had a lovely time the food wasn't perfect. Started well with mushrooms on toast (not sure they were foraged though!) And then the crumb with pickled onion seemed to show up on every dish from then on...we loved the scallop, perhaps without the capers (the crumb and pickles provide the salt and sharp well enough) the sauce with the leek cake was too acidic (again the pickled onion provides enough sharpness) and I just kinda wished it were a fish cake!..the beef was a slightly bland thankfully we had our crumb and pickled onion to cheer it all up. Thankfully it didn't appear on dessert but sadly the honeycomb was burnt and tasted like like carbon. So not quite perfect but a lovely experience. 😊
Zora . 2023-08-22
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We enjoyed our stay in this small hotel- we were not thrilled to find we were very close to the airport with quite loud flights going into the evening (9pm with us having small children). We were also here during a wedding, which we understand comes with a level of noise and chaos, but it felt the venue and team still hadn’t recovered from it even a couple of days after the wedding had passed- garbage on the grounds, beer bottles on the playground, and broken glass at the playground. Breakfast was lovely. The staff were great.
Seth Hall . 2023-08-22
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Stilvolles Hotel mit wunderschönen, individuell eingerichteten Zimmern. Sehr netter Service und tolles Ambiente. Ausgezeichnetes Frühstück und Abendessen. Parkplätze direkt am Haus.
Thomas Ritter . 2023-08-16
MORE AT Google
My husband and I visited Taypark House for two nights. The baronial mansion is beautiful, a hidden gem as not visible from the road. We stayed in the Cedar View room 105, which was very large and spacious and tastefully decorated. The large Victorian styled ensuite had as well as a lovely shower, a roll top bath, a real treat. As lovely as the building and our room was, it was the friendly and genuine staff and the fantastic quality of the food at both dinner and breakfast that really made our stay. Taypark House is well worth a visit.
springwell . 2023-08-16
MORE AT Google
Dined using Itison Tasting Menu offer. From the minute we entered the hotel we were warmly greeted by friendly and efficient staff. The food itself was absolutely delicious and we could not fault anything. We will definitely return and highly recommend.
uratorial . 2023-07-25
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We enjoyed the five course tasting menu, it was delicious and would highly recommend.
Susan Kirkham . 2023-07-14
MORE AT Google
Underwhelming. Food very average, portion small. Overpriced. Waited for ages for food and drinks. Quality of food has gone down hill over the past years. Not enough staff. Such a shame.
Passport739425 . 2023-07-03
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We had 5 course taster menu with voucher and food was fantastic. The sauces had us finger licking the plates clean. There was plenty of staff to look after you and dishes were served promptly. Atmosphere is relaxed with pleasant background music. There is plenty of parking with an overflow area if the front of the building is full up. It has well wooded grounds so seems to be in the countryside. Sometimes the airport can be heard it is just down by the river. There is a view over the river from the dining room.
Joseph Kincaid . 2023-07-01
MORE AT Google
We went for an afternoon tea. On the arrival I asked for some water, when I should be offered, we got tea without milk and no teaspoons at table. We asked for the server first an old guy that never brought it, so we asked again, this time have to the only staff on the floor a girl, for water, milk and teaspoons she was not happy with our requests, she rolled her eyes and snort, she came back to bring the food and prior to it we asked to one of the afternoon to be boxed, but she brought to table the fourth anyway, she snort again when we asked for the box, she brought box which didn’t close, so all the food got dried. We asked for a second high chair and she snort again. We weren’t ask in any moment if everything was ok. If the requests were out of this world I could be understand we were demanding but wasn’t the case, ask for milk, water and teaspoons, are you serious? Before leaving a complaint here which I normally don’t do, my friend decided to complain with the manager, which was a mistake because instead of agreeing with us that the service was poor and try to be nice with us, he made excuses saying that the server must be joking. What?! We weren’t joking with her and she didn’t look funny in any way, if wasn’t enough he said that sounds a weird because she is the best staff they have it. If she is the best I don’t want know the worst of your staff. It was my fourth and last visit.
elinemantovani . 2023-07-01
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Always a warm welcome from the staff. The hotel is stunning inside and out. It's hard to believe it's 5 mins out of the city centre. Food is amazing, and mocktails are a speciality.
Gareth Magee . 2023-06-21
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Wonderful meal! We had a 5 course tasting menu. The service was quick and friendly. The food was delightful, different. They coped with my daughter being a pescatarian. The meal would suit most people and they only had to change one course for my daughter. My only complaint was the portions were huge! Though I ate it all because it was that good.
Vanessa Adams . 2023-06-19
MORE AT Google
Wonderful location, immaculately maintained grounds. Soft and plush beds. Great service (especially from Liam).
Mark Demeny . 2023-06-16
MORE AT Google
We had a work meeting/lunch at Taypark House, apart from the location being beautiful, the staff were amazing and all the food homecooked. Would definitely go again.
Lisa Henry . 2023-06-14
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Went last night for 5 course taster menu using Itison voucher.Friendly courteous staff,lovely decor,beautiful grounds. Food was excellent and of generous portions.Would not have chosen anything different. Would recommend and will definitely return.
John Mulholland . 2023-05-26
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We were booked in for a soup and sandwich lunch in what may have been the old snooker room, the soup so late arriving I went to the rather bleak bar. The walk down from the main road tricky, the building looked tired and scruffy. It is not central, I am glad I did not stay there.
Peter P . 2023-05-17
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Beautiful old building, lovely food but disappointing service, I honestly think they forgot about us, had to ask to be served after being seated for 20 minutes.
Lorraine Mccallum . 2023-05-01
MORE AT Google
Beautifully located and decorated hotel overlooking the Tay. We had a fabulous room upgrade, which we appreciated. The staff were pleasant and helpful, with one exception being the slightly surly chap who served us breakfast our last morning. However they all need better training, as we had to repeatedly ask for straightforward things such as menus, plates for toast, a second tea bag for an enormous teapot etc. Sounds minor but it was a constant theme throughout our stay and irritating. Food and drink was a real all or nothing. Some aspects were excellent eg taste and presentation of cooked breakfast, a beautifully cooked steak and very tasty, generous fish cake. However other things were poor such as cold porridge, measly scallops starter and a minute portion of chips to accompany the steak. The gin bar had a surprisingly fairly limited list of gins, with the first two we asked for not in stock! When our third choice arrived, it was served in a poor quality tall glass too big for the drink, although it tasted fine. Again sounds minor but if you’re going to promote a gin bar, do it properly. Overall we’d probably consider staying again, but it needs to pull up its socks so that service and delivery matches the high end surroundings.
Andrew Fyfe . 2023-04-27
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"Poor service and not very good food" sums up our experience. Indifference to customers was hallmark of our visit. Clearly, other people have had a very different experience but certainly couldn't recommend and won't be returning.
travellightScotland . 2023-04-25
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Lovely place and lovely staff but my £50 high tea for two was the most disappointing value for money high teas that I have ever had.(Particularly when those around us were enjoying the half price Itison high tea!!)
sharleneo2017 . 2023-04-17
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Visited Taypark House with three friends for lunch. This is one of our favourite places to eat. Sadly not this time. We were seated at a lovely window overlooking the Tay. That was the only good part of our lunchtime. When seated we were advised there were no burgers and no steak pie. We all ordered the chip shop fish and chips. This was served on a board with mushy peas and tartare sauce. The fish was over cooked in layers of batter and lukewarm. The actual fillet of fish was almost hidden by the amount of batter. When I pointed this out to the waiter he reported this to the kitchen. We were told that the chef replied that they had changed suppliers. We all ordered the same dessert but was told this was unavailable as there was no orange liqueur. Not being tempted by the alternatives, we ordered coffees. The total bill was £103. Two small glasses of wine, four small fish and chips and four very ordinary coffees. As we left the waiter commented ‘See you soon’. I replied, in all honesty, ‘I very much doubt it’. Such a disappointment.
Morag C . 2023-04-04
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Been before but this time not nearly so good. A lot less sandwiches and too many scones compared to cakes. Had to ask for another teabag as only one in pot for two. Butter and jam was a bit lacking too. They did happily give us more. I felt the place was a bit grubby.
stream83 . 2023-03-02
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After reading the good reviews my husband and I were looking forward to spending our Golden Wedding voucher on a nice meal. This unfortunately was not the case. We waited over fifteen minutes to be given a menu even though their were two waitresses resetting tables. Then we waited another twenty minute's on our taster which was tasteless. We ordered mushrooms with poached egg to be told they had run out off eggs ! The waitress came back five minutes later to say they had found eggs , The starter was good . Eventually the main course came I ordered Vegetable pie (The only vegetarian option) it consisted of one Vegetable in it and mainly mashed potatoes it also came with roasted potatoes which had been reheated, my husband had the Cod which was fine but the smallest piece of piece fish I have ever seen and his chips were also reheated. We decided not to order desert or coffee because by this time we were really disappointed with the experience This cost our friend's £50 which I feel really sorry about. The only positive was the lovely waitres who served us and we did say to her we didn't enjoy it.
Helen R . 2023-02-08
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We went here after getting a recommendation from some friends who had a positive experience Save yourself the trip out of town and eat somewhere else Overpriced, poor quality and really bad service Soup served with a slice of bog standard cheap bread! £7 I don’t have an issue with pricing if there is value and quality but sadly no dish we ordered presented value for money. Menu reads beautifully but the product certainly didn’t resemble the description on the menus Order a dish off menu, they come back 10 minutes later and tell you it’s not available so you need to choose again Surely if something is not available they should inform you at the time the menu is presented They also overcharged me! When I questioned this, the female manager was adamant we hadn’t and the apple crumble was £12.50! Absolute joke I didn’t want to create a scene as we where out celebrating a birthday When I contacted them they agreed I had been overcharged and invited us back in as their guest, nice offer which we declined, I asked them to refund the over charge back to me I have emailed 3/4 times after the initial reply and agreement that we had been over charged but now they are just ignoring me. I have now had to contact my bank and report the over charge This place really needs to look at how it presents itself, if you want to charge this level of pricing I suggest you up your game Don’t recommend and won’t return The only reason I gave it a score of 1 was because it doesn’t allow a 0
Zomo8 . 2023-01-12
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Firstly the Taypark is now owned by Hydro Group of hotels so it needs some investment from them ASAP. The Christmas decor was very lacking. Front hall floor is a mess and the place looks scruffy. The bar needs to be re designed completely and Taypark is urgently needing new furniture. We had an Itison 5 course tasting menu for £30 each. Couldn't get a waiter to see the wine list. Eventually I went to the bar to get our wine myself. The staff who served us were friendly and helpful but very busy! To the food . ... Ham hock terrine. Nice Scallops lovely but a bit undercooked Risotto nice but too cold in spite of the cast iron pot. Daub of beef lovely but cool and over salted gravy Lemon curd dessert was dreadful! Hard pastry shell, watery curd, too sharp, watery cream. It takes a while to eat this meal and the little hard victorian chairs are not comfortable for along sit. There's clearly a good chef here but overall, the experience needs to be of a higher standard.
heather_suds . 2022-12-15
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I booked a treat for my friends 70th birthday, afternoon tea at Taypark on Monday 1st August. From when we arrived to when we left the experience was most definitely not a treat. Now managed by Crieff Hydro Hotels who have a fantastic reputation and...
maureensX3250BL . 2022-08-08
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Do not be swayed by the nice photos of the dome. Ours, only half the lights were working, it was pretty dirty and looked like it needed some TLC. At one point an earwig dropped onto table from roof, fortunately missing our plates of food!!...
Bobbie C . 2022-08-06
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Firstly I’ll start with the positives, absolutely fantastic service, the waiter was such a gentleman, friendly, polite, courteous and nothing was too much bother. We were seated in a dome which was brilliant, a great experience, I had a speaker which we linked to our...
DundeeYummymummy . 2022-07-29
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This is a beautiful country house and excellent dinner. The staff were attentive and friendly and the proximity to Dundee center and nearby St Andrews made this a perfect evening
DonG661 . 2022-07-11
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Shopping around for a wedding venue next year we decided to try Taypark. Service was so slow we had to ask if anybody was coming to serve us and when the young girl came to finally serve us she was down right rude as if...
Z2314VYbrianh . 2022-07-03
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Absolute disastrous meal. We were here only 3 months ago & we left a glowing report since it was so good. At the time it contradicted most other poor reviews but we had a great meal so duly left an honest & fair review…….however todays...
barrya134 . 2022-06-22
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We visited this hotel for my husbands 80th birthday with 10 family members and were very disappointed with the food .Nine of us selected to have the roast beef sunday dinner the beef was so hard and burnt we couldn't cut it there was no...
windy46_13 . 2022-06-19
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Very noisy, asked for music to be turned down, but staff couldn't find the ipad to do it after 3 attempts asked for it to be turned of, waiter returned saying his Boss would not allow it!!! Everyone then had to shout to be heard...
Sheila M . 2022-06-12
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Where to start? By far the worst afternoon tea we have been served at any level, never mind a 4 star hotel which appears proud of it's food offering! Sandwiches 'wet' and clearly made well in advance. Four large scones between 2, which would have...
Graeme R . 2022-06-04
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Quality of food extremely poor! Soup and a sandwich x 2 plus tea and coffee - Bill £37- soup was supposed to be potato and leek but on serving was tomato (we accepted but would have appreciated being asked before being served)! Sandwiches- egg mayo;...
Explorer54425 . 2022-04-24
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Probably one of the best steaks I’ve eaten in a long time! Had a birthday dinner tonight. Food, service, timing, setting was excellent. Read some other negative reviews before writing this & makes me wonder if we were even in the same place!
barrya134 . 2022-03-29
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I booked a table for lunch in the resturant today as I am looking for a place to host my daughters post wedding reception. I thought we would have lunch then I would ask about potential dates for 50 people. I was accompanied by my...
19878592 . 2022-03-26
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We were a party of five adults and 1 child. The place is a very nice location but the restaraunt is somewhat lacking in atmosphere. Pine stripped table tops and wicker chairs which are without any padding and very uncomfortasble after a short while. The...
Kenneth L . 2022-03-16
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Where do I start? I'll start by saying that I booked to dine in a dome as I saw great reviews about this hotel. It was an absolute disaster. First, before we even reached the dome (it was raining and dark and cold) you had...
rubysweets . 2022-01-27
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Customer service awful. Stuart doesn’t know how to say sorry if they get something wrong, just makes excuses and silly suggestions.
sandrawT1618SY . 2021-12-08
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Had Afternoon Tea for my husband's birthday. Sandwiches and cakes were very tasty Scones were probably best i've ever tasted. Restaurant is very welcoming with log fire. Highly recommend.
aurorab01 . 2021-11-18
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It was great to be introduced to the lovely Taypark Hotel building, surroundings and interior on a rainy weekday afternoon. I sat, excited for our lunch, whilst eyeing up the wood kitchen and gin bar for future visits. It was a shame though, after a...
Ben F . 2021-11-05
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Super comfortable dining room with great garden views and a roaring log fire for a chilly autumn day. The menu is excellent, succinct but with quality options throughout. We enjoyed beautiful scallops with caviar,roe deer with celeriac and hazelnuts and perfectly cooked cod fillet with...
E854GYandrews . 2021-10-05
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As a rule I don't generally leave negative reviews. However, I feel in this instance it is justified . We had arrived early for our Afternoon Tea booking so decided to sit outside in the beautiful gardens .we were told someone would come and take...
Kr1smoray . 2021-09-27
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Service and setting were good. The place is almost idyllic. However the food wasn't too great. Burgers overdone and dry, though the rest of the meal was fine. Shame.
Superharrio . 2021-07-05
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Lovely atmosphere, food and service for Father's Day lunch. Having been here for dinner before, lunch was just as good. We had a 4 year old with us along with a wheelchair user and nothing was too much trouble for the staff. Hake was fresh...
L18SUM . 2021-06-21
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Beautiful sunday roast sitting in the sun listening to some great tunes, absolutely dreamy 😎service was a bit scatty and we were billed wrongly but overall was a lovely meal though I think the strawberry shortbread meringue & cream dessert needs a bit of a...
Michelle S . 2021-06-06
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We visited the restaurant for the first time today. We were hugely impressed with the food and the hotel. William and his team looked after us very well, with great attention to detail. The menu had something for everyone and we liked the way the...
903colinw . 2021-05-22
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On a cold dreary November Sunday with unrelenting rain all day we decided to cheer ourselves up by trying the restaurant at The Taypark Hotel. Recently under new management we delighted to find they could fit us I. For a late Sunday lunch. From walking...
1609fufi . 2020-11-08
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A peaceful setting with interesting decor and free on site parking. Afternoon teas are delicious and plentiful, usually a box is required to take home the tasty uneaten cakes.
menubuster . 2020-03-19
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A quirky cafe in its own grounds and hotel. It’s a friendly enough place where it can be quiet but can also get busy at times too. Not to expensive but lovely for a cup of tea and a scone. The tea room gives an...
SandM582 . 2020-01-21
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Had a lovely experience here with the tranquility of the place so near the river tay ....some of my friends have never been before and they were amazed at the quality and the choices of different foods. The staff were very efficient and always ready...
nmcn2018 . 2019-11-11
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Enjoyed a late evening dinner in this quaint restaurant which we’ve also been to for lunch. The atmosphere and service is good and the location is lovely even though just off the main road. Food is of a good quality but perhaps for the price...
L18SUM . 2019-10-09
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Despite advanced notice of a dietary requirement (coeliac) service at an afternoon was very poor. No gluten free alternatives to cakes, scones and sandwiches ( which many other venues can provide). Soup was offered - hardly an afternoon tea speciality - and of course, it...
P4635ROalanr . 2019-10-04
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My daughter and son-in-law gave me a Jute Afternoon Tea for two for my birthday in March, valid for six months. Daughter accompanied me as we always go for our Afternoon teas together. It was quite busy in the dining area, but it was a...
carnic_10 . 2019-09-20
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Im schönen Ambiente haben wir im Restaurant des Hotels zu Abend gegessen und auch Frühstück gehabt. Das Abendessen war Spitze! Zwei startet: Garnelen mit knoblauchöl und gerösteten baguettscheiben. Langustensuppe, grandios! Als Hauptspeisen wurden die Ravioli (gefüllt mit Spinat und Ricotta und einer Pesto soße), sowie die Paella von der tageskarte gewählt. V.a. die Nudeln waren sensationell. Bei der Paella (gemischt Fleisch und fisch) hat die enthaltene wurst leider nicht so gut gepasst und einen unangenehmen Geruch verbreitet. Das Whisky Triple für einen unschlagbaren Preis sowie die Creme brulee bildeten den krönenden Abschluss dieses geschmackerlebnisses. Frühstück bestand nebst einer reichhaltigen Auswahl an Buffet noch aus der Wahl eines Frühstücks von der Karte. Auf jeden Fall wieder hier essen!
Julia_reisetante . 2019-08-22
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470 Opinions
Found this place by chance. Went inside and was welcomed nicely. Had soup, which was leek and potato. Service was friendly and efficient. Bill did have a 10% tip on it, and I was informed of this and had no issues with it. My partner had fish cakes and enjoyed it and wished there was more as it was that tasty. Would I go back again? Definitely.
990 Opinions
Excellent place. Food great and staff amazing. Brilliant base to explore the "Ferry". Thoroughly recommend
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Hands down my favourite bar in Dundee, not only because i stay on the street but it also always has a good atmosphere and is guaranteed to serve a nice pint. Draught selection is ridiculous (in a good way) and staff are pleasant. Couldn’t recommend more.
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So this is the nearest boozer to Dundee Train Station. It's small and very cosy. Some outdoor summer seating. All walks of life. Great no BS staff. None of that matters though. The Guinness is absolutely spot on. Mate just back from Dublin said he couldn't taste any difference.
41 Opinions
mate glorge lives down the road from here automatically making me give this a 1 star because glorge is well clapped