GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 1.160 opinions finded in 1 websites

site_photo4

Nº 944 in 2408 in Camden

CUSTOMERS TALK ABOUT DISHES WITH..cookedmeatsoupchickenlamb
Score
OpinionsNoteGoogle1.1604.2

comment_iconOpinions

Always a pleasure to visit my namesake. Food, staff and atmosphere excellent as always. If you’re visiting the British Museum then it’s just on the corner there and they’ll always try and accommodate if you haven’t made a booking.

site_logo

Tass Czechowski . 2024-10-30

MORE AT Google

A very lovely Turkish restaurant. The service was exceptional, and the food was equally impressive. The atmosphere was warm and inviting, with a menu full of authentic Turkish dishes.

site_logo

Asli Han . 2024-10-07

MORE AT Google

He saved us with his soup on a lunch when we were bored of eating dry food all the time. We only drank soup. It was delicious. I'm sure their other dishes are also very good.

site_logo

Yasemin Erdem . 2024-09-09

MORE AT Google

I had a lovely dining experience at Tas Restaurant. The food was delicious and beautifully presented, with authentic flavors . Our waiter, Harun, was exceptional—attentive, friendly, and knowledgeable, making our visit even more enjoyable. I highly recommend both the restaurant and Harun’s excellent service!

site_logo

Duygu altıntaş . 2024-09-08

MORE AT Google

The only nice part of this restaurant is it is close to the hotel. Service was mixed, many were not very friendly, one guy was. The chairs were exceedingly uncomfortable. The restaurant was very hot, despite it not being hot outside. But the food was very unfortunate. The meat had no flavor or seasoning. The walnut tomato salad was fine. The prawns starter not salted at all. The kunafe though was horrendous and so bad it made me write this review. It clearly had been cooked days before, the cheese in some spots had a rotten smell and taste. And it was definitely not cooked fresh over charcoal like the menu advertised, probably heated in the microwave and it wasn’t even served hot or heated enough to melt the cheese. Would not recommend and won’t be returning.

site_logo

Andrew Alexander . 2024-08-28

MORE AT Google

The waiters are very polite. The food was at a level that would satisfy one's longing for the country. Iskenderi lentil soup and bread was delicious. I can't say that fish and chips was very successful.

site_logo

Celal Agan . 2024-08-11

MORE AT Google

The best restaurant in London, Suhay bro is the staff there

site_logo

Abdurahmon Qobilov . 2024-08-03

MORE AT Google

such a calm and beautiful place with delicious turkish cuisine and wonderful pasta, i have been there several times, and the most favorite one for me is chicken pasta.

site_logo

ishaq khoshbakht . 2024-08-03

MORE AT Google

Service in Tas Bloomsbury is excellent, food is really delicious. Special thanks for Nergiz, Ikrom, Fariz, Suheyl, Harun,Bobur, Abduvokhid, Samarjon.

site_logo

Zulfiya Madumarova . 2024-08-03

MORE AT Google

Popped by after a visit to the British Museum for lunch and had a fabulous meal. Service was exceptional (I particularly appreciate they leave you to enjoy your company and your meal and are there just when you need them). We ate off the prix fixe menu which I felt was good value for the quality of food, choice and location. I had the prawn casserole, which was superb. The starters and olives were also top quality. Thanks for the pleasant atmosphere and service. I will be back as it is conveniently located to the Museum.

site_logo

Mark Smith . 2024-07-22

MORE AT Google

Decent food but didn’t have a good selection of drinks. I would go again for the meal

site_logo

Gunjan Bhargava . 2024-07-22

MORE AT Google

I don't wish to be impolite and will state that the atmosphere and staff seem good, despite one waitress who continually ignored us. Anyhow, irrespective of this, my friend and I ordered red lentil soup and grilled chicken with rice. Firstly, to point out the bread served was cold, secondly the red lentil soup seem undercooked and like it had been mixed with cheap shop bought soup. Thirdly, the mains were a joke, the portion (far to little chicken for the price) and on top of this the chicken, had no taste to it. Bland is the word that comes to mind. For the price of 23.50, this is blind day robbery. I think there are far better places to eat in London and I would ask you to kindly avoid because you will leave like you've eaten a small portion of tasteless food. Edit: after receiving your feedback, no your waitress ignored us on multiple occasions, so how can we complain if no one is bothering with us, NO YOUR BREAD WAS ON BOTH OCCASIONS. VERY STUPID RESPONSE.

site_logo

Applepie 7 . 2024-07-12

MORE AT Google

Delicious food and good services

site_logo

Mithat Coskun . 2024-07-10

MORE AT Google

It was really bad experience, the chicken was dry and we asked for big water the dishes wasn’t not clean.. I really didn’t like it at all

site_logo

Walaa Hamed . 2024-07-08

MORE AT Google

The atmosphere and service were nice, but we didn't like the meatballs. They were too hard. Lentil soup was good.

site_logo

sümeyye Şahin . 2024-06-21

MORE AT Google

Been here before, food OK...kofta pretty good and coffee very good. Prices are relatively high but good portion size. Big disappointment was over the bill. I noticed we had been undercharged by 1 coffee. I thought it would be honest and helpful to point this out but I wish I hadn't bothered. The member of staff seemed irritated when he went to correct the bill, certainly no "thankyou". On return with corrected bill, still no thankyou so I did suggest it might be an appropriate response. Still no thankyou. He blamed the till, "sometimes you enter 2 and ut comes up with 1"...not really interested. Just thought it would be nice to have some acknowledgement...apology for error. Thank you for pointing it out. A good response might even have been a oh thankyou don't worry about it...but no. So if you are under charged, I suggest you just keep quiet. !

site_logo

Jill Mclaughlin . 2024-06-19

MORE AT Google

Their desserts are really delicious.

site_logo

Melih Duman . 2024-06-16

MORE AT Google

The food was good but the portions & prices left a lot to be desired. Their dishes have only a couple pieces of meat on them.

site_logo

George K . 2024-06-15

MORE AT Google

Came here for a small birthday celebration. Great range of Turkish food: fish, chicken, lamb vegetarian and vegan. This TAS does do desserts but they were happy to let us bring our own birthday cake. Good service.

site_logo

William Hudson . 2024-06-03

MORE AT Google

Beautiful restaurant, attentive service , friendly manager. He look after us very well.

site_logo

Марічка Демкович . 2024-05-30

MORE AT Google

Brother, we ordered mixed kebab and he gave us one piece of meat and a quarter of meatballs and the waiter was very cold and said kapa. I definitely do not recommend it and the prices are very expensive.

site_logo

Fatih Öktem . 2024-05-29

MORE AT Google

Lovely restaurant, food was great we had dinner for two. The meze for 2 was amazing. Service was excellent and food given in perfect timing. Will certainly visit again.

site_logo

Mohamed El . 2024-05-11

MORE AT Google

It was very tasty and the staff was very friendly.

site_logo

김재성 . 2024-05-10

MORE AT Google

Very delicious and high quality food. I highly recommend this place.

site_logo

Amnah Alzahmi . 2024-05-09

MORE AT Google

As a vegetarian I was spoilt for choice.....the staff were amazing and the atmosphere wonderful.

site_logo

Debbie Wellsteed . 2024-05-05

MORE AT Google

The food was decent. The service was a little bit on the slow side considering how quiet it was at the time. When it came to ordering dessert, there was no Moscato despite it being on the menu. We all ordered cheesecake, which on the menu had no nuts. However when it arrived and I double checked with waiter it didn't have nuts, he said he would check. Five mins later and he comes back and says the recipe has changed so he can't be sure it doesn't have nuts. For safety I avoided having it. Any changes to a dish should be reflected by a review of the allergens displayed on menu.

site_logo

James Cairns . 2024-05-04

MORE AT Google

Really good food, a set menu but with extensive choice, very quick service that was incredibly well organised. Servers who were just on it. Managed well and efficiently.

site_logo

Simon Bradford . 2024-05-02

MORE AT Google

i have been having my lunch in Tas Restaurant for years, specially I recommend Pilic Kulbasti.

site_logo

A Ucar . 2024-04-23

MORE AT Google

Had delicious Turkish cuisine. Food, service, and atmosphere, everything was perfect. Especially you must try baklava 😋. Me and my wife's favourite place.

site_logo

Atilla Koc . 2024-04-15

MORE AT Google

Really poor food - like a Kebab house & £85 for 2 people. Squid was undercooked & dripping in grease

site_logo

Charles Turner . 2024-04-09

MORE AT Google

I loved this restaurant, but the food is so disappointing now... The service is really amazing, waiters are great but bad value for money and bad food. Not recommended anymore unfortunately

site_logo

Nabil Duval . 2024-04-06

MORE AT Google

This is a nice warm place serving good Turkish dishes. We were happy to find good vegan options. The staff is kind and very helpful. They are not crowded and are comfortable to sit and dine with your friends or family. The location is at the junction of Gt. Russel Street and Bloomsbury, and very close to the British Museum.

site_logo

vijayshree S Menon . 2024-03-28

MORE AT Google

The best turkish food I've had in London with great options for meat eaters, veggies and vegans like. Mix of mezze and bigger meals with generous portions, perfectly cooked. I would say the servers/managers could perhaps smile a little more but the service was efficient and attentive - and the food, well, incredible. Given its location you might think its another tourist trap - but its far from it, great cooked food at reasonable prices. https://www.tripadvisor.co.uk/ShowUserReviews-g186338-d1752016-r943252235-Tas_Restaurant_Bloomsbury-London_England.html#

site_logo

David Rawlings . 2024-03-21

MORE AT Google

Excellent food and excellent service 👌

site_logo

Badsha Miah . 2024-03-11

MORE AT Google

Very delightful dining experience. Fantastic food and dessert

site_logo

Caroline Qian . 2024-03-11

MORE AT Google

Amazing Turkish restaurant can’t fault anything, perfect food and perfect service

site_logo

Paul Harrison . 2024-03-09

MORE AT Google

Unlike other TAS restaurants, this one isn’t particularly great. We ordered vegan meze as my friend is vegan and they served yoghurt. We had already started to dig in before we were told. Luckily not an allergy, but not great. Careful if you have dietary requirements!

site_logo

Amie Sp . 2024-03-08

MORE AT Google

Not very tasty, the mutton has no mutton flavor and the sausage is too salty

site_logo

Tina Liang . 2024-03-01

MORE AT Google

Great Turkish restaurant in a very central location next to the British Museum.

site_logo

Zoltan Kovacs . 2024-02-19

MORE AT Google

Food was great, the service was amazing, we had a party of about 40 people and they did amazing, food came out fast too. The only reason why I'm giving food a 4 is because the chocolate cake was too dry but besides that everything was perfect.

site_logo

Stephanie Rojas . 2024-01-26

MORE AT Google

Walked in hoping for a table, they managed to squeeze us in on a Saturday night. The food is beautiful, we had a starter and a main which is more than enough will definitely be returning.

site_logo

Jon Evans . 2024-01-23

MORE AT Google

Food was fantastic. Everything had a distinct flavor and texture. Food was fresh and was served quickly. As reasonably priced as anything in the area. The apricot dessert with fresh cream and crushed pistachio was the perfect finish. A wonderful first experience with Turkish/Anatolian cuisine.

site_logo

David summers . 2024-01-20

MORE AT Google

We went back to this Tas branch (Bloomsbury) after a few years' absence and it was great. Excellent food and service and reasonable price, especially given its location near the British Museum. We'll definitely go back!

site_logo

J D M . 2024-01-19

MORE AT Google

Great location and better choice for a large group than a couple.

site_logo

Drago Indjic . 2024-01-15

MORE AT Google

We had our Christmas dinner here, service was great, food very decent quality. Nothing special, but a very safe bet in this area.

site_logo

Whatwould Slashdo . 2024-01-07

MORE AT Google

A decent and nice restaurant for dinner with my family. I recommend it.

site_logo

Sim Sek . 2023-12-27

MORE AT Google

It is expensive for a bit of food

site_logo

Nikki Gill . 2023-12-23

MORE AT Google

Terrible representation of Turkish food, went there with three friends, tasteless. Quite disappointed as took two friends but both did not enjoy. Do not recommend Only good think was soup

site_logo

kaan gurer . 2023-12-19

MORE AT Google

Had the PATLICAN EZMELI KOFTE. Paid close to £30 for my meal. Lamb was dry, aubergine sauce was plain and too smoky, couscous was nothing to be excited about. The portion was quite small for what you’re paying. Quite absurd. Not returning. 2 stars.

site_logo

Riccardo . 2023-12-19

MORE AT Google

Disappointed - the borek pastry was not cooked and when we explained to the waiter why we hadn't eaten it, he just looked at us and cleared our table. No apology or offer to replace it or remove from the bill. The courgette fritters were damp and not crispy. Expensive for not terribly good food, I'm afraid 😞

site_logo

Ceri Evans . 2023-12-10

MORE AT Google

Very nice Turkish food. All inclusive menu is fairly priced. Fast service from friendly staff.

site_logo

Albert King . 2023-12-08

MORE AT Google

Not what it used to be. Service wasn't great, very slow. Meals were not like other independent Turkish/Persian places. Portion sizes small and overpriced. I had the Iskender which was so overpriced - Bread was burnt and solid, almost stale which when covered in a sauce makes no sense! Toilet downstairs was grotty too.

site_logo

Olivia Carrington-King . 2023-11-20

MORE AT Google

Really delicious and authentic food with a huge variety of meat and vegetarian dishes. Every dish was a favorite and we appreciated the punctual service so we could get back to the museum. A wonderful restaurant!

site_logo

James Stein . 2023-11-18

MORE AT Google

Londra'da harika Türk yemekleri keşf etik türkiyeyi hiç aramasınız bu bizim ikinci gidişimiz harika lezzetler mevcut çok temiz biz bayıldık

site_logo

Nuran Özcan . 2023-11-16

MORE AT Google

Food is very average in taste, tiny portions and expensive prices. Just presented nicely, with nice staff in a nice restaurant...

site_logo

Saleh Fahd . 2023-11-10

MORE AT Google

Excellent Turkish food with equivalent service.

site_logo

Terry Graves . 2023-11-02

MORE AT Google

Les repas sont très copieux et délicieux ! Les prix sont raisonnables pour l’emplacement ( entre British museum et Oxford street) l’intérieur est plutôt sympa le personnel n’était pas souriant mais serviable en revanche nous avons était surpris lors du paiement des «services charges » en plus de 4.24£ plutôt surprenant

site_logo

Dalya AZOUKNI . 2023-11-01

MORE AT Google

The food was good but the size of the food portion are not represent the real rurkish food.They are so small.

site_logo

kostas iatroudis . 2023-10-29

MORE AT Google

Lovely food overall - meat dishes very generously sized, my vegan salad was a bit meanly sized and not super fresh. Service nice but super grumpy Maitre - like does a smile cost to greet customers? Lunch deal very good value!

site_logo

Almuth McDowall . 2023-10-24

MORE AT Google

I have tasted Kofte and Somon Yahni. Kofte plate was amazing, meat was delicious and very suitable with couscous and seasonings. I can say the same thing for Somon Yahni. It was not only super delicious but was a great combination with spinach. Even though the lentil soup is a bit below my expectations, the general experience and atmosphere was very good.

site_logo

Kerem Aydin . 2023-10-17

MORE AT Google

Good assortment of dishes and knowledgeable wait staff.

site_logo

D Buck . 2023-10-10

MORE AT Google

Had a lovely meal before the theatre for the wife's birthday, great food and atmosphere with friendly staff and good choice on the set menu.

site_logo

Dan Hoff . 2023-10-04

MORE AT Google

Like the starters hummus was great

site_logo

Jinyu Shi . 2023-09-26

MORE AT Google

Food delicious ordered chicken and lamb both meats cooked to perfection lovely atmosphere in the restaurant i would recommend

site_logo

natalie meredith . 2023-09-25

MORE AT Google

I taste the food of Turkish restaurants in London. price performance is bad. taste is bad. Service is slow. portion is too small. I would never recommend

site_logo

Refayi REFAYİOĞLU . 2023-09-22

MORE AT Google

Lovely meal. I recommend this place. The reason for 4 stars is the chips was over cooked

site_logo

Laila Benyousuf . 2023-09-20

MORE AT Google

I was here today Was very bad food 🥘 everything not delicious I’m disappointed with that

site_logo

Eneo Dervishaj . 2023-09-20

MORE AT Google

Nice quiet place on a monday 5pm Waiter informed me on halal options and catered nicely. Quick and efficient.

site_logo

Al Di . 2023-09-11

MORE AT Google

Bu kadar kötü bir hizmet ve yemek olmaz türk restaurantları da bu kadar kötü olmaz gerçekten

site_logo

Adar Gezen . 2023-09-04

MORE AT Google

من وجهة نظري الاكل لذيذ والخدمة جيدة جداً

site_logo

عبدالله آل جارالله . 2023-09-02

MORE AT Google

Starters needed more seasoning. Otherwise meat wax cooked well

site_logo

Amal Shalabi . 2023-08-30

MORE AT Google

This was my first time at a Turkish restaurant and I was not disappointed. The Food was really good and the service was excellent.

site_logo

Perry Martins . 2023-08-22

MORE AT Google

The food was OK, but the service and restaurant itself were neglected. I was expecting better.

site_logo

Mihrac Gungor . 2023-08-17

MORE AT Google

الدجاج واللحم ناشف لم نستطيع اكمال الطعام

site_logo

A . 2023-08-17

MORE AT Google

這家土耳其餐廳是在大英博物館的旁邊,大排長龍要進博物館的隊伍也正會經過此餐廳門口,我們就是在排隊時看到的,看到門口的立牌寫著下午4:30前炸魚套餐$16.99,所以參觀完博物館會就逕直前往餐廳用餐,他們的炸魚很不錯,很香且沒有魚腥味,好吃,有來博物館的朋友們可以嚐嚐唷!

site_logo

黃麗娟 . 2023-08-12

MORE AT Google

I keep thinking about the delicious food we didn't get to finish!

site_logo

Marva Gregorio De Souza . 2023-08-10

MORE AT Google

We are regular/frequent diners here and it is always reliable. Very friendly and efficient staff and excellent food - love the Black Mulberry juice!!!

site_logo

Cliff Dixon . 2023-08-04

MORE AT Google

Weekday evening visit for a group meal, I was very happy with my choice (tas iskender) but other main dishes chosen by others seemed a bit dry. The bread and dip served at the start was lovely. Prices normal for the area, although our first bill was wrong as it included 2 bottles of wine not 1. Swiftly rectified once spotted. Friendly and quick service, I’d return.

site_logo

Josey 7478 . 2023-08-02

MORE AT Google

We stumbled upon it after a trip to the British Museum with my daughter. The food is great and the staff is incredibly attentive. I would definitely recommend it. My daughter is very picky about food. She loved the place and the food.

site_logo

Mustafa Kemal ORAN . 2023-07-25

MORE AT Google

Attentive staff, tasty food and reasonably priced. Worth a visit if you are in the area.

site_logo

James . 2023-07-23

MORE AT Google

Good Turkish cuisine with an excellent service

site_logo

SMB . 2023-07-17

MORE AT Google

Lovely food!! So many vegetarian options! Loved the service and the why the food was put up!

site_logo

Niyati Dave . 2023-07-01

MORE AT Google

Fantastic meal. Warm welcome on arrival and prompt service.l enjoyed falafel and then patlicanli kofte. My wife enjoyed cacik followed by coban kavurma. We would heartily recommend these. The house red was good value. The atmosphere was convivial but not pretentious. All in all, a totally enjoyable experience.

site_logo

Geoff Sankey . 2023-06-27

MORE AT Google

Food quality not great (bland). Although the ambience is nice and staff are friendly

site_logo

Tati Lee . 2023-06-20

MORE AT Google

Older male waiter who just doesn't listen, is very rude and stressful.

site_logo

Ja Si . 2023-06-16

MORE AT Google

Delicious food. Stuffed grape leaves, bread, olives, and baklava were amazing. We treated this place like a tapas (small plates) restaurant which isn't, but I'm sure all it's other dishes are great. Decor is quite nice as well.

site_logo

Brian Chorba . 2023-06-13

MORE AT Google

Impolite, borderline rude service from (seemingly) the manager.

site_logo

Usman Sherani . 2023-06-12

MORE AT Google

Very nice Turkish restaurant (halal food) near the British museum

site_logo

mas mohammed . 2023-06-11

MORE AT Google

Restaurant Anatolien, plutôt chic tout près du British museum.

site_logo

alice rozie . 2023-06-11

MORE AT Google

Lovely fresh Turkish food steps from British Museum. Service is super quick and friendly. They have special menu choices were you can choose from mezzes and mains. Vegetarians will be in heaven.

site_logo

Karin Sinniger . 2023-06-05

MORE AT Google

Fine but not great for a large party. It was expensive for what it was.

site_logo

Adam Davies . 2023-05-25

MORE AT Google

Lovely food, quiet atmosphere, we enjoyed our meal.

site_logo

fabienne barral . 2023-05-21

MORE AT Google

Nothing to fault about this restaurant. The food was excellent and the staff was very attentive. The hummus was particularly good and had a rich taste of sesame. The lamb meatballs were very juicy and served with a tomato-ey vegetable stew. Definitely a restaurant I would visit again.

site_logo

Paul Hutchinson . 2023-05-14

MORE AT Google

Went here after seeing a west end show as it was in close proximity. Was nice and quiet as we went a little earlier. Staff were very friendly and quick service. Very tasty food aswell. Would definitely recommend this place.

site_logo

Marcus Green . 2023-05-08

MORE AT Google

I order just a juice .. but the lady in the reception meet me like unwelcome and when I ask for just a juice she says only I say yes then she says for take-way I said no inside she offer me a table in the corner like I'm a delivery man and when she took the order from another table she looks very serious so guests don't feel comfortable .. this is shamed on a Restuarant got stars in trip advisor

site_logo

Hassan Al-Zahrani . 2023-04-27

MORE AT Google

Çorbası çok iyiydi diğer köftesi idare eder

site_logo

Enes Baltaci . 2023-04-23

MORE AT Google

Dün akşam ilk kez tecrübe ettim restoranı, tek kelimeyle harikaydı. Öncelikle tüm ekip güler yüzlüydü. Cenk Bey çok nazik ve açıklayıcıydı. En önemlisi de iyi hizmet nasıl verilir bunun güzel bir kanıtıydı kendisi ve tüm ekibe teşekkür ederiz. Siz de benim gibi Londra'da Türk lezzetlerini özlüyorsanız gözünüz kapalı gidebilirsiniz👍👍👍

site_logo

Tyler Durden . 2023-04-19

MORE AT Google

Very delicious food at a good price. I left something behind by mistake and they kept it behind the counter for me on my return.

site_logo

Stephen Challis . 2023-04-18

MORE AT Google

Surprisingly light or perhaps non-existent salt in everything I ordered today for the set lunch. At 33.5 quid, this is a bit pricey for what I’d describe as good but not great or particularly interesting.

site_logo

A. Drake Baer . 2023-04-16

MORE AT Google

Very good food and wine ( multipulciano d’abruzo) good service. Vegetable variety and portions especially good .

site_logo

annette Lucas . 2023-04-13

MORE AT Google

Similary restaurants in London

restaurant_img
4.2

4303 Opinions

location-icon283-288 High Holborn, London, WC1V 7HP, United Kingdom
outdoor_seating_386344takeaway_386344delivery_386344

Interesting decor very clean and tidy

restaurant_img
4.2

385 Opinions

location-iconCamden Stables Market, Italian Alley 3 Ground Floor, NW1 8AH, United Kingdom
outdoor_seating_343158takeaway_343158delivery_343158

If you are visiting Camden...... This k dog is a must try!!!!! Very good!!

restaurant_img
4.2

296 Opinions

location-icon54 Theobalds Rd, London, WC1X 8NW, United Kingdom
outdoor_seating_392184takeaway_392184delivery_392184

The barista here was extra nice and the place was very clean

restaurant_img
4.2

202 Opinions

location-iconSt. Pancras Renaissance Hotel London, Euston Rd., London NW1 2AR, United Kingdom
outdoor_seating_344900takeaway_344900delivery_344900

We had a really bad experience at the Hansom restaurant today. We went to celebrate my mum's 70th birthday and had booked afternoon tea. We were 4 adults and 2 small children so made a reservation for 6. My husband is diabetic so can't have cakes. When we arrived we were told by the front of house lady that we HAD to order 4 afternoon teas because the reservation was made for 4 adults and the tea was preordered the day before. It felt very condesending and we felt talked down to. If that indeed is the policy, it was not made clear in the reservation and I was made to believe I was in the wrong and trying to weasel out of an agreement. Now we've been to afternoon tea at plenty of different hotels including the Ritz and Dorchester and have never been told that. It felt really embarrassing and not at all pleasant. This staff member handled this situation extremely poorly. I wanted to leave at that point and was thorougly embarrased for my mum who we wanted to have a good time for her birthday. The front of house person was rude and very aggressive when she told us that and stormed off to talk to her manager only to come back to tell us that they were OK to let us order 2 afternoon teas and 2 courses of their normal menu for the other party which we agreed to but it did really dampen the mood and from then on it was just a sh@tshow. It took them probably 45 minutes from arriving to take our order. We finally received 2 plates of sandwiches and food for the children. We had ordered chicken and ice cream. They brought the chicken and left the ice cream sitting out until the kids were finished with their main course so the ice cream was liquid. The main courses arrived,but no cakes. The steak was also over peppered unfortunately. We spilled water but no one cleaned it up or offered a new napkin. Plates weren't cleared, we had to call waiters over to ask for small plates to eat the sandwiches from. 2 hours in there still wasn't any sight of any scones or cakes. By that point my kids were super tired and fed up and frankly we just wanted to go home. I complained to the same lady (front of house) and got told it was standard practice to leave a decent amount of time between courses. I don't think 2 hours is reasonable to wait for scones and cakes! This certainly did not happen the last time I went here for afternoon tea. I told her that we actually just wanted to go home and nobody was in the mood for cakes anymore, that we really weren't happy and frankly super disappointed with the service. She was snide, unapologetic and just kept saying let me check. Finally her manager came over and offered us a reduction in the bill and packaged up the cakes to go. It was a thoroughly underwhelming experience where no proper afternoon tea was had. I had let them know in the reservation that it was for a big birthday, but nothing was done for my mum to make it special. It also didn't feel particularly child friendly and welcoming to a family with 2 young children. The only saving grace was that we were all together, but the day was throughly ruined by the experience. Very very shoddy! Cannot recommend. Overpriced and awful service!

restaurant_img
4.2

890 Opinions

location-iconStable St Coal Drops Yard, Kings Cross, London N1C 4AQ England
Other cuisines
outdoor_seating_251183takeaway_251183delivery_251183

Best coffee shop ever! The staff are soooooo nice and the cofffee is soooooo good!