Based on 1.463 opinions finded in 3 websites
Based on 1.463 opinions finded in 3 websites
Opinions
Dirty plates dirty floor and greasy tables really disgusting. Spoiled food from the day before. Really disgusting.
Muhsin Mostafa . 2024-10-23
MORE AT Google
Best food in illford. Food is so delicious nd price is so reasonable. I recommend to others that try food here once its too good.
Varun Vij . 2024-10-22
MORE AT Google
The best place in the town, my first time here definitely loved the ambiance and whole food is scrumptious.
Nav Malhi . 2024-10-22
MORE AT Google
Food was really nice❤️old school vibes👌
Manpreet Singh . 2024-10-22
MORE AT Google
Make on your own tell him for your taste
raheem rp . 2024-10-21
MORE AT Google
The fish was fantastic. Staff is very nice. Chicken karahi was average cz it was feeling a bit sweet.
Mohsin Raza . 2024-10-21
MORE AT Google
There was hair in my food. Overpriced. And definitely not worth it. Waiter was a little rude too when she couldn’t understand fluent English
Jehanzaib Ahmed . 2024-10-10
MORE AT Google
My dads go to place. He loves the food and the masala fish. Price is decent food is good. Can't go wrong for a lazy tuesday.
Irfan Djehafar Aly . 2024-10-08
MORE AT Google
Not recommended at all….. Poor service and very rude behaviour of the staff especially the manager here…👎
Abdus Salam . 2024-10-06
MORE AT Google
Nice food, specially grilled fish
SHAFQUAT HUSSAIN . 2024-09-26
MORE AT Google
Mandeep is the best waiter. She’s was really kind and make us comfortable to sit and the food was 10/10. Highly Recommended
Mubashir Ali Khan . 2024-09-24
MORE AT Google
I recently dined at Taj Grill and had an amazing experience! We ordered the whole chicken, and it was absolutely delicious. The chicken was perfectly seasoned, juicy, and grilled to perfection, with a smoky flavor that left us wanting more. The staff was incredibly friendly and attentive, making sure we had everything we needed. The atmosphere was warm and inviting, making it a great spot for family and friends to gather. I also appreciated the variety of side dishes available, which complemented the chicken beautifully. Overall, Taj Grill exceeded our expectations, and I can’t wait to return to try more of their menu! Highly recommended for anyone looking for fantastic grilled dishes!
Bilal . 2024-09-22
MORE AT Google
Taj Grill is very good restaurant for finding Tawa Grill. Very good and helpful staff. I recommend to must visit this place.
Samim Pathan . 2024-09-21
MORE AT Google
It’s average restaurant am not impressed
asim malik . 2024-09-14
MORE AT Google
Loved the food but the service was atrocious and it might just stop me from coming to this place.
Zahid Iqbal . 2024-08-31
MORE AT Google
There chicken curry was disgusting. Chicken pieces were broken. Naans were burned. Chapli kebab was uncooked. Too much spice was used in everything. My whole family was sick after eating their food. It was disgusting. I would never recommend anyone to come to this restaurant.
Sana Khan . 2024-08-22
MORE AT Google
It was delicious food in fact mouth watering recommended to go Taj Grill have a very nice food.
Naeem Iqbal . 2024-08-18
MORE AT Google
Worst restaurant ever they don’t even have good food and doesnt taste Pakistani don’t come here food is bad the whole restaurant is dirty and service is very slow . I had to wait for an hour just a get one burger
Hina Dar . 2024-08-14
MORE AT Google
The shish kebab and haleem were absolutely tastey. When you're out with family, you wasn't too be able to hear each other talking, loud music is very off putting, it should be low background noise, kinda spoils the atmosphere, otherwise would be great. The only downside is that toilets are not very well maintained. They could do with a deep clean and regular top up throughout the day.
Deniz Choudhury . 2024-08-10
MORE AT Google
Not worth the price. The size of the roti was small.
Hamza Qureshi . 2024-07-31
MORE AT Google
My best place for all occasions, highly recommended, definitely will visit again ,
Aamir Shafique . 2024-07-11
MORE AT Google
Never eat Chapli Kebabs from here because they are Chapli Kebabs in name only no taste.
Naveed ahmad . 2024-07-10
MORE AT Google
The food wasn't that good; the lamb wasn't cooked well and the taste was just alright. We were expecting more from them. However, the service was great—the lady who took our order was very nice and respectful. The seating area is good with nice air conditioning, and it wasn't humid.
Zargham Masood . 2024-07-07
MORE AT Google
Mix lambs chops and naan average and go with expectations
Rp Raheem . 2024-07-01
MORE AT Google
Food was good, service was good too. Grill baby chicken was soft and tasty. Kabab Roll nice thin naan kabab it was on bit dry side. Disappointed with Shami Kabab it was made of Chicken
Abdul Wahid (DinewithusWaheed) . 2024-06-30
MORE AT Google
Very very bad food , Charged 35 pounds for tawa Food was smelly , No taste,
World News Network . 2024-06-29
MORE AT Google
I opted for the small tawa grill. Value for money and you receive a hearty portion. The grilled wings, sheekh kebabs, battered fish and tikka tasted fresh. I was not impressed with the meat, no flavour at all, and a very unpleasant after taste. Chicken was palatable. All in all 3/5 as meat & chicken were not cooked fresh. Feedback, please definitely improve your meat karahi.
Dawud Ali . 2024-06-22
MORE AT Google
Grill served was excellent but mutton karahi need improvement.
muhammad faisal bashir . 2024-06-19
MORE AT Google
The food was amazing. I loved it, thank you
muhammad khan . 2024-06-18
MORE AT Google
It's a best place to eat. Specifically the Tawa I like go there again and again.
KAWSAR MIAH . 2024-06-10
MORE AT Google
We tried the chicken tawa, and it was really good—flavorful and well-cooked. We sat downstairs, which was super comfortable. The place had a nice vibe that made us feel right at home. The staff were friendly and always available, making sure we had everything we needed. Overall, this restaurant is a great spot for delicious food and a cozy atmosphere. Highly recommend!
Itmamul Islam . 2024-06-10
MORE AT Google
Taj grill is a very nice place i have visited in london ilford . The food tasted really nice and the atmosphere was even better. I would highly recommend this place to every one to come and have the experience of an pure Pakistani / Indian restaurant...
Saifullah Shahid . 2024-06-10
MORE AT Google
Bad racist customer service I just came back from the restaurant i was there with my neighbour trying to order some food they said the food i was looking for was finished after i payed for it already but before i tap my card they said they have it...next my friend want to order the same thing and they did the exact same thing to her...like she wasnt there to hear when i ordered....we end up getting something else ...while waiting for the food 2 other customers ordered what we wanted and they served them like we wasant there ordering before ...so i ask the staff what is going on they proceed to lie and diny everithing that happened under my eyes..proceed to speack their language to the customer they served after i was refused...i ask the customer what she ordered and i was right...they said the lady was eating in wich wasnt true and thats why they served her ..the chef come the manager come everyone was just not saying the truth. i ask if the make more of the food later they said no..they gave me the food saying i had what i ordered in my bag when i checked it wasnt so... than the manager said they will have more food in 1 h but he will give me my money back after waiting so long ... in other words he said i should leave... after the manager proceed to apologize telling me hes sorry that i understood wrong. i took whatever food they gave me and left the owner also made sure to follow us to the door and opened it for us ...all of the staff was just lying with a smile on their face especialy the lady at the counter and strech it and trying to be right in every possible way to the point where they contradict themselves and each other Lol ...verry dissapointing horrible customer service and is not the first time they prioritize who they like instead of treating all customer the same... i give 1 star for the service because of the fake apology and the owner opening the door for us to leave but i would give 0 noticed 8 out of 10 revews are bad and complaining about customer service...i said i should treat them in the same extreme way they treated me so i left a few examples below to cut the effort of looking for it yourselves
Georgiana Georgiana . 2024-06-09
MORE AT Google
Please avoid this place, I was in there today, in the middle of eating my dinner, I noticed something running on the floor, at first I ignored it, but then when looked around I noticed 2 mice running around the floor, we left our food and went to complain to a staff member, who casually said maybe they came from next door while the doors were open, and took payment for food that we didn't even get to finish, absolutely disgusting, never eating here again
Tasleem Javed . 2024-06-09
MORE AT Google
Overall food and service was good and quick.
arif arif . 2024-06-06
MORE AT Google
I would recommend visiting the best Asian restaurant. Don't forget to try the Masala Fish and Lamb Curry.
Attia Dawood . 2024-06-05
MORE AT Google
A solid Pakistani restaurant on ilford lane. Food is tasty and priced well.
Us M . 2024-05-23
MORE AT Google
Absolutely filthy People. Gave me lamb biryani that was few days off did not realise until smell and taste was bit off, by then it was too late I had food poisoning. Worse part is the staff there are not considerate when it comes to hygiene, a staff members armpit smelled very bad
Rey Ali . 2024-05-18
MORE AT Google
The food was less than average, not real taste. Service was ok and atmosphere was good.
Muhammad Subhan . 2024-05-14
MORE AT Google
Taj grill and it's tawa ooof - the £35 tawa can be smashed comfortably by 3 people - fresh and tasty - love it
Juman Alam . 2024-05-13
MORE AT Google
We came to get a peri hot steak and fish the lady and cashier was nice and kind and the atmosphere was very good keep up the good work 👍
ahsan nawaz . 2024-05-04
MORE AT Google
Good customer service, good food and a prayer area downstairs. Give the chicken tikka burger a try.
Mohammed Hussain . 2024-04-28
MORE AT Google
Open late night. Good taste and nice atmosphere. Its cheaper compare to other restaurants.
Zabeeullah Shaik . 2024-04-11
MORE AT Google
HMC approved which is big plus. Burgers were okish . Grilled chicken with Peri peri sauce with touch of desi spices 🤦
Muhammad Farhan . 2024-04-11
MORE AT Google
I decided to dined at this restaurant last night, but unfortunately, I was not properly welcomed, and I disliked the seating arrangements. Therefore, I opted for takeout. The service was extremely slow; it took a long time to place the order, and then there was additional waiting time to receive the order. Overall, the service was very poor. I will not be visiting again, nor would I recommend this place to anyone else. Additionally, the rotis were overcooked, black, and hard. While waiting for my order, I observed a hardworking lady highlighted in the picture. I appreciate her dedication."
Noman Javed . 2024-04-11
MORE AT Google
Very average, much better restaurants in Ilford Lane... forgettable
ruhel ali . 2024-04-11
MORE AT Google
Big complaint don’t lie about your opening times I travelled an hour for kebab a roll.
Dal Sohal . 2024-03-15
MORE AT Google
It's a good experience with a lot of halal food options. I tried their mixed grill, which is worth trying
Nouman Rauf (nOm) . 2024-03-11
MORE AT Google
My bill was £71 but they charge me £88 .so pls every 1 before paying check receipt properly
Rubina Kiani . 2024-03-10
MORE AT Google
The Taj fish is amazing, the platter imho isn't value for money..too much carbs, not enough protein.
Sami Arshad . 2024-03-09
MORE AT Google
The food is absolutely amazing exactly how it has been for the past 5 years when I first came here!!
S S . 2024-03-05
MORE AT Google
Good service Everything was fresh Good hot just a bit too spicy Prices were okay Highly recommended, especially if you like spicy
Paks . 2024-03-01
MORE AT Google
We love going to Taj Grill, it's been open a long time yet the food has never dropped in it's standard and taste👍
S R . 2024-02-05
MORE AT Google
Food looked good but the flavour wasn't amazing
humza butt . 2024-02-04
MORE AT Google
I heard their fish is good but that's wrong it's kind of tilapia fish nothing special
Shabir Ishtar . 2024-01-22
MORE AT Google
One of my best place in Ilford. I would say best Asian Restaurant. Never miss Masala Fish and Lamb Curry. Masala Fish is really delicious and yummy. Specially good looks really fresh and taste I feel they never compromise. Highly recommended friends, colleagues and family.
Keep335 . 2024-01-14
MORE AT Google
I live locally but as I was with friends we decided to eat in. Food was not great, the garlic naan and paratha were stale and inedible. Samosa chaat and masala chips below average. Kebabs were lovely hence the 3 stars Not really impressed with the service the disappearing waitresses were seemingly busy. The Mocktails really were mocked up - flat, cheap ingredients- as they were not impressive
Yasmeen Mahmood . 2024-01-10
MORE AT Google
Pathetic Food. Pathetic service and smelly. I took my friend for dinner and regretted. 3rd class service and tasteless, stale food. Kebabs rubbish. Chapali Kabab if atta. Nihari very old and smelly meat. only plain brown rice were fresh. £45 bill. left most food on the table. Very poor and random service. I have been there before covid, it was amazing. Perhaps New admin have distroyed it. Will never go.
Sheikh Saeed . 2024-01-09
MORE AT Google
Excellent place for desi food. Close to ilfard station.
Muhammad Ali . 2024-01-05
MORE AT Google
Best place to try Continental food
Usman Ali . 2024-01-02
MORE AT Google
The food is good. Service is good. Music is too loud.
Musk khan . 2024-01-01
MORE AT Google
i am come from scotland i visit taj grill for dinner. i call the waiters but she ignored me two times i feel really bad. very bed service. and the tabel are dirty. very bed experience.
Aman sharma . 2024-01-01
MORE AT Google
I took my wife for a meal, unfortunately it wasn’t a pleasant experience at all, they charge £9.50 for a quarter pounder meal with 3 wings, the beef burger was so thin and burnt, definitely cheap rubbish, they took more than 20 mins to serve us food, Sheikh kebab wasn’t good taste as well, all in all total rip off
Muhid Uddin . 2024-01-01
MORE AT Google
Either the staff just look at you like the plums they are and don't want to serve you for takeaway when you walk in OR they serve you and always throw an extra curry in on your bill to try increase their revenue. This is followed by a lie to cover up that the customer supposedly asked for an extra curry. You will receive better customer service in Pakistan, might as well fly 3,500 miles just to avoid this place.
Adil G . 2023-12-30
MORE AT Google
Wasn't expecting it to be this good. Fried fish and grilled chicken were amazing. A must try.
Faheem Maqsood . 2023-12-17
MORE AT Google
Excellent service from Faiza delicious food first time here will definitely come again recommend!
Nayzeeia Alam . 2023-12-06
MORE AT Google
Dining area was very clean, staff were very friendly, however, requested a mild biriyani, but was spicy... lamb biriyani had 85% rice, 15% lamb.. about 5 pieces of lamb. One small plate of salad for 2 people. Men's toilets were not clean, very smelly.
Tanvir Khan . 2023-11-26
MORE AT Google
Fish and chicken boneless Karahi was absolutely amazing also service was so lovely female restaurant staff Mandeep was so friendly and lovely customer service. Thank you 🙏
Zohaib Rajput . 2023-11-20
MORE AT Google
Excellent friendly service and the food is very good especially the shami kebabs.
Amer Bhatti . 2023-11-12
MORE AT Google
Their taste is awesome. I love their fish, the soft and crunchy texture i just love it ❤️
Aneela Ali . 2023-11-11
MORE AT Google
We went there for a family dinner. Food was nice, restaurant had nice lighting and design. Staff was kind. Highly recommend the seekh kebab and rogni naan. Very nice food presentation. Plenty of seating upstairs and downstairs. The photo I posted of a man is the crook who charged me twice. What an idiot
Hassan Saeed . 2023-11-08
MORE AT Google
Tasteless karahi, not recommended
Umair Ishaq . 2023-11-07
MORE AT Google
I ordered a lamb Karahi and the meat was all crushed. When I wanted something the waitress was no where to be seen. When I did get her attention, when she came from the kitchen, I asked her for a can of rubicon mango and she gave me a coke. She was proper dopey. I would recommend anyone visiting the area from out of town like me to stay away from this takeaway as the food and service was appaulling.
MR A . 2023-11-03
MORE AT Google
Butter naan with achar gosht. Very good food.
H Akhtar . 2023-10-25
MORE AT Google
I went for lunch with a friend, we ordered the lamb kebabs which were OK. The chicken tikka was nice. We ordered some chips. They gave us salad and sauces which were OK. We ordered chicken biryani which was OK, wasn't spicy or full of masala. We ordered kheer for dessert but I didn't like it and won't order next time. Overall was OK, was clean and toilets were in good condition.
Aisha Fayyaz . 2023-10-24
MORE AT Google
Had a mixed grill which is always amazjng. Ordered a chicken biryani, there were only three or four tiny pieces of chicken which was disappointing. Will go again as flavours are soo good!
Nisha Suryawanshi . 2023-10-15
MORE AT Google
Food specially the masala fish and wings are great in taste. Just an improvement is needed in service as it seems they are always running short on staff.
MF R . 2023-10-14
MORE AT Google
Standard of Taj grill has dropped majorly. My last 2 experience were horrible don’t think i’ll be returning. The biryani they gave us was off and I asked to change it they bring back same rice but didn’t heat them to well (it was still off). This time the food was not fresh and because it was reheated it was burnt out.
Rahab Javed . 2023-10-14
MORE AT Google
Gone down big tome used to ok back before pandemic but they have cut back on water even yo be servesled to make money the staff hired are illiterate rude people one argued with me because they used to serve chicken on a sizzler and they stopped doing that the lassi was OK but nit fresh had food poisoning after last night's horrible over priced food plus the roti were burned had to tell me to change them the roti were hard and tough used to be better the nihari is not the same the new chefs are not doing it the place smells and is defibately far from clean ot needs a check from a health inspector definately will fail from what I saw yesterday and now the food gas gone down plus staff attitude avoid this place mot the same anymore... I rate it 1 star its worst than that.
Hena Ayaan . 2023-10-08
MORE AT Google
This is certainly worth a visit, the food is rustic and excellent! I recommend the okra if you are a fan.
Iftkhar Ahamed . 2023-10-02
MORE AT Google
We went to Taj grill for the first time because my friend suggested me this place. Customer service was awful and very unwelcoming. Did not say hello, food came late and half of the things were missing. Staff did not ask if everything is okay or we need anything else. We waited for the waitress for 15 minutes to ask her about our missing item. Food was good and tasteful. I wouldn’t go and eat there instead I would order for pick up and eat at home. Giving 4 stars for the food only. 0 star for customer service.
Zoya Usman . 2023-09-30
MORE AT Google
Its a great place and value for money
hafsa Ayaz . 2023-09-29
MORE AT Google
Food was ok. Well cooked. Priced ok. Above reasonable and below too expensive. Well cooked. Service was terrible. Took a long long yime around 50 mins for a mix grill and fish pakora plus some rooti to arrive. Toilet etc typical for ilford lane. Disgusting and wet and smells awefull. Cant believe 2023 London this is. Would definitely give it a miss next time.
R Rashid TechsNtipS . 2023-09-11
MORE AT Google
Shinwari Lamb is highly recommended.
MA So-Hail . 2023-09-02
MORE AT Google
The food was nice but the hygiene was lacking.
Ridhwan Haque . 2023-08-29
MORE AT Google
The sagh aloo dish had a 2 inch metal wire. See image. Could have lost a tooth or worse. To be fair, the dish was not too bad, still ate it.
KH . 2023-08-28
MORE AT Google
Poor customer service and cleanliness. - no staff to greet and seat us. Eventually, sat on a table in the basement area. - no staff to take our order until I walked upstairs to the receptionist and alerted her. - Asked a member of staff for sugar because the lassi was too salty. The worker was more interested in making his point that the lassi wasn't too salty because he had made and tasted it before laughing and walking off. - He returned with the sugar and a spoon which was dirty. The cutlery on the table were also dirty. - ordered the Small tawa, salty lassi x 2, mocktail, and drink can. Average food. The food is supposedly prepared fresh everyday in the morning. - Following morning , I and 1 other family member have upset stomachs. We did not eat anything after Taj Grill.
B Ilyas . 2023-08-27
MORE AT Google
Visited a few times in the past (pre pandemic) and it was nice. This time around it was not a good experience. The food is subpar, the environment is horrible. We sat in the basement where staff were mingling and talking on the phone whilst on a video call. They have their storage and rubbish bin in the middle of the dining area. The food was not great and felt like all of it was reheated from the fridge/freezer. This is strange because along Ilford Lane there are so many other restaurants, one would think that they would keep to high standards. Very disappointed and won't be visiting anytime soon unless there's a dramatic improvement.
Mega-Tronix . 2023-08-22
MORE AT Google
Very delicious pakistani food and grill. Served warm with delicious naan bread.
S S . 2023-08-21
MORE AT Google
Chicken Tawa is highly recomended.
Bilal Anwar . 2023-08-15
MORE AT Google
Over cooked grilled chicken and chicken kababs with loads of salt never again did complain he said next time will be better lol
Arif Khan . 2023-08-13
MORE AT Google
The food is good and the prices are very reasonable. staff are friendly too, but the sitting place is not luxurious and fantastic, looks very old-fashioned, basement stinks of the dump in winter. so make sure to sit upstairs. Their masala fish is fantastic.
Sumera Rafiq . 2023-08-12
MORE AT Google
I'm a regular here with my family as their food is amazing! What let's them down is the service. The service is extremely, extremely slow. This is not the fault of the waiters/waitresses, they actually do an amazing job. It is evident that the owners keep staffing levels to a minimum, which is a shame as their good is so amazing. More evidence that the staffing levels are terrible is that the plates were not washed properly, we had to send them back. The glasses were in a terrible state, it was actually disgusting, you can see sauce on them. We got to Point where we begun to feel bad for the waitress who read literally running the floor on her own that we didn't ask for the cutlery to be washed. It was visibly unclean, we just resorted to wiping them down ourselves with wipes. It's such a shame that each time I go there, I leave disappointed at the service is getting worse each time. I think this was the last time I would go to this place just because I feel the owners put profit before their staff. At one point, as the waitress went on her break, the kitchen staff brought our food out. There was another dish that we ordered but never arrived, again the route cause is lack of staff!
Sanju Ahmed . 2023-08-11
MORE AT Google
This is my 2nd time order Nan and again they give me burn nan even they took full amount . Not recommending anyone
ghulam mustafa . 2023-08-06
MORE AT Google
Regrettably, Taj Grill's once commendable gastronomy and service have regressed considerably, signaling a notable decline in overall quality. While it remains uncertain whether this downturn can be attributed to a change in management, our recent visit, following a lapse of a few years, failed to meet the anticipated standards synonymous with Taj Grill's esteemed reputation. Upon our entrance—consisting of two adults and two children—we were received without the customary pleasantries and opted to be seated in the sofa area. To our dismay, we were subsequently relocated to a table furnished with IKEA type wooden chairs, ostensibly due to the waiter's assertion that the designated area was intended for parties of six. Upon resettling at the four-person table, our observation was drawn to three women who occupied the very sofa area from which we were earlier moved, yet they were inexplicably permitted to remain. The chicken tikka roll exhibited a lack of succulence, the chips were inadequately prepared, and the popcorn chicken left much to be desired in terms of culinary execution. Furthermore, the waitstaff seemed to be conspicuously absent, as their presence became increasingly scarce, giving rise to a sense of unattended service.
mushi . 2023-08-05
MORE AT Google
Never fail to please, cleanliness on point, service with a smile however the food tops of the experience. I had a Tawa, the euphoria one experiences when the Tawa arrives is not something one can easily put in words. You must experience this place…
Kamran Younis . 2023-07-31
MORE AT Google
Good portions will visit again. I will highly recommend if you love curry.
shaida mahboob . 2023-07-30
MORE AT Google
The place is the best. You get reasonable prices for food and the place is really clean
Muhammad Hussain . 2023-07-12
MORE AT Google
Amazing food however the wait staff were more on the lax side and didn't get half of our orders. The place is also really messy and doesn't have the best smell either
Yusuf Hoque . 2023-07-09
MORE AT Google
South Asian atmosphere, depends if you're into that, Service was quite bad, maybe cos we went in the night, gave me my wrong item, didn't mind as they gave a burger instead of quarter chicken, but for the price it could've been better. Burger was good, everything else was standard. 3 stars.
md Mahfuz Hassan . 2023-07-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
1140 Opinions
Although this place has changed ownership many times, it is still the local go to kebab shop. Main meals come with a side salad and rice. Our favourite dishes are the vegetarian grill and the chicken wings. If you are looking for a traditional Donner kebab then go for a wrap. Otherwise the meat, salad and bread are all separate. Still my favourite after all these years - Lamachan Donner wrap is my new "go to" kebab!
312 Opinions
Meilleure shisha de Londres, j’y vais souvent d’ailleurs, bon son , bonne ambiance bonne bouffe vraiment trop chic
15 Opinions
We ordered a Take away from the South Woodford Nando’s ( x2 Half chicken meals) which we waited over an Hour for it to be delivered, only when it was delivered, one of the 1/2 Half was missing and replaced by Loaded chips which I did NOT order I called to speak to the Manager MARIOS which he refused to come to the phone and advised Thelma who tried her best to help to just tell me to complain. MARIOS attitude was disgraceful didn’t even try to help at all or try to arrange for the missing item to be sent out and this is why I am complaining, as this was a £50 order. The lady who answered Thelma was nice and tried to help but had to follow his instructions and therefore I was left to have Spicy Rice and Coleslaw. Nando’s need to ensure that All orders are checked before they are sent out as these mistakes should not be happening and as I live quite far from them and couldn’t even bring it back to complain. Absolutely disgraceful service and a dissatisfied customer.