Tai Yuen in South Cambridgeshire

It's been a bit ropey for years, but reading the reviews I thought I'd check ok the Credit Card Situation and nothing has changed. Dismissive, rude staff as ever. "Bank transfer or cash only". Someone ought to put a call in to HMRC methinks...

Sorry I’ve had to edit my previous review, what went wrong this used to be a really good takeaway. Sorry but not now! Stale non crispy prawn crackers, the crispy shredded beef was more warm chewy beef and the egg fried rice was pretty over done, I didn’t dare try the chow mien but I’m told it was ok! No credit card or contact less only cash, the only good thing was they only gave us 1 instead of the order 2 egg fried rice, thank goodness! Won’t be returning which is a shame as it used to be decent.

Food was dry and inedible. Chicken skin in the egg fried rice and was very sticky/overcooked. Sweet and sour chicken balls were dry. Curry sauce was like water. Chips were hard and barely a quarter of a bag full. Was told it would take 10minutes and took 30minutes. Only cash or bank transfer not a major problem but should tell people before they order and not after. Very dull inside. When telling one member of staff the issues we had another kept say don’t worry it’s ok. Would avoid at all costs. Save your time and money. Shame I can’t give a zero.

Worst experience from any takeaway. Late. Tasteless. Expensive. £96 for six people, a meal each with rice and chips. We ordered on arrival, told it would take 15 mins. An hour and a half later we received our meal. After an hour we would have walked away if we hadn't already paid by bank transfer (only cash or bank transfer payments accepted). The chips were worse than oven chips. We had crispy aromatic duck but they forgot the sauce. The duck was dry. The sweet and sour pork was tasty but the meat was dry as if it had been precooked and then microwaved to warm it up. The Szechuan chicken again had dry meat as if microwaved. The only dish that tasted half decent was the chicken with ginger and spring onions, it had definitely been cooked fresh and was clearly different from the rest of the meat. We haven't been here since the pandemic but have had many superb meals here in the past. We will never come here again.

It used to be a a decent place to eat but nowadays it’s best to avoid. The food was below average, and most of it ended up in the bin. The spring rolls were the most tasty item in the menu. No C/C payment, only cash or bank transfer!! If you believe this review has been helpful, please don’t forget to press the 👍 button. Thank you

We love this takeaway. Chinese food is terrific and nice not to have to go into Cambrisge for a takeaway.

Paid over £11 for fish and chips. The fish was tasteless and chips cardboard not proper chip shop chips. Very disappointing and a rip off.

Probably the worst takeaway I've ever had. Every aspect of the meal for 4 people was beyond disappointing. The meat Singapore noodles I had had a chicken bone in it and very little meat and very little flavour. There was no soup on offer despite it being on the menu. The chips, sausages and fish were all low quality, poorly cooked and bland. They even managed to get the order wrong so had to sort that out before leaving, probably because instead of listening to our order she was going out about price rises! Will we go back? Erm, no I'd rather have a pot noodles!

Food arrived 20 mins after she said it would, and when I queried it the lady was extremely rude and suggested I should cook the meal myself!! Sweet and sour chicken had broccoli and cauliflower in it, which was bizarre and not welcomed. Been going there for 10+ years but we won't go again.

I use take out from this restaurant, know owner for many years and he stills supervise and cook. Fresh, no many artificial flavours. Love it

I have 2 words to describe my meal. Cold and Bland . Thought I'd try a few different dishes, tried to be optimistic but they were all bad, even the chips!! Thought I might have covid because I lost all sense of smell and taste. Spicy Singapore noodles, no spice,no colour , no flavour with a few bits of chicken and about 3 tiny prawns. Salt and pepper chicken, no spice AT ALL. And i couldnt get my fork into the few bits of chicken there was . Sweet and sour chicken balls , cold and bland. Sauce was like warm bland jelly. Chips, cold and hard like the last ones left at the end of the night . Ordered meal around 6 on a Friday night so I expected fresh and hot. The only Chinese takeaway for miles around but I'd rather drive 45 minutes elsewhere than order from them again !!

Wow. Was heading home for a cheese sandwich then saw the lights on in the takeaway. Fair to say the cheese sandwich would of been better. Chips still raw-frozen Chicken tasted stale Veg raw Could cut the curry sauce with a knife. Fair to say it was a little disappointing. Menu with incorrect pricing No physical menu Won’t be back. Pass the cheese please.

Always used to be a family favourite, but last night's takeaway was awful. No current menu, no current prices. The crispy duck, was undercooked, very fatty and padded out with some sort of cabbage. Even the sauce was half measures. The best of the four dishes ordered dishes was the prawn crackers. No receipt given for what seemed a very high bill for what I ordered. And no takeaway menus available. On hindsight that doesn't matter, as I won't be going back.

We have used this Chinese for years. Always been our absolute favourite. I honestly couldn’t believe what we had tonight. It was absolutely awful. The portion sizes are tiny, and all padded out with vegetables. Nothing had any taste, the sauces were watery and nothing had any colour. The biggest disappointment was the salt & pepper chicken which used to be packed with flavour, garlic & chilli. There was honestly nothing. The prawn crackers were tasteless and chewy, like they had been sitting on a shelf for 10 days. I have never ever had such an awful Chinese. It was meant to be a birthday treat, but we spent the whole meal all complaining about the food. I am usually not one to complain. Honestly, if I was round the corner I would have taken it back and told them exactly what I thought. I understand times are hard, and corners have been cut, but this was literally inedible. They must be loosing so many loyal customers, I for one will never ever go back here, and as I said, have been a loyal customer for years.

Good food but service was a bit slow

WHATS HAPPENED?!? We have been regular customers at this Chinese takeaway for years and it was always such good food and extremely consistent. However recently it’s really gone down hill. The satay vegetable dish was extremely watery and had no flavour. We ordered 2 different portions of ribs. One of which was extremely over cooked and the other was basically raw in the middle. Both ribs were completely tasteless. Sweet and sour sauce was very watery and didn’t even taste sweet. Just really vinegary. This was by far the worst Chinese we had ever eaten and it’s such a shame as this place was once the best Chinese around. I’m not sure if maybe the ownership has changed or something but I would’ve rather eaten what was in my dogs bowl tonight.

Awful Chinese takeaway. Served cold. Over priced and not the correct pricing on the menu. I was told the prices had gone up after I ordered. I ordered chicken satay, it was rubber chicken with no sauce. All the portions of food were half the size. Barely any meat. I can honestly say the worst chinese I have ever eaten. An absolute rip off. How they are getting away with serving that to customers is unbelievable. Im not one to complain but don't waste your money going there.

The restaurant is closed down but the takeaway is still open 😋 👌

Don’t bother! Food was shocking. Have rated one star as can’t rate zero stars. Haven’t ordered from here in around 6 months and the food has gone down hill and the price up hill! Portions are nearly half the size they were, the quarter duck which we paid £11.30 for was half fat, and the ribs were disgusting! Mostly fat too. I couldn’t even get a new menu to check the price as they didn’t have any printed. The woman said they cost too much to print! Each dish we ordered has gone up by at least £2 each. I know prices have gone up, but not by that much! Meat dishes were more vegetables than meat, if I wanted vegetarian I’d have ordered that. I ordered extra pancakes and they were not included, noticed before leaving luckily, then she had the cheek to tell me it should have been an extra £4.50 when I’d already paid! I paid far over the odds for tonight’s takeaway which has left me very disappointed as it was supposed to be a special treat for the family. Paid nearly £17 per person.

There doesn't seem to be a restaurant there anymore. In any case, it wasn't open today, Wednesday at 6:30 p.m. But there is a takeaway. Instead of the pasta with mixed veggie tables that I ordered, my wife had pasta with chicken. This also explains why the bill was one pound higher than what was shown on the card. Tip: Check your order on site.

Enjoyed the food we got from here although they messed up the order, and left out two of the dishes which we only realized when we got home. It's good food though and we will definitely eat from here again.

Excellent food, nice people and great service. Highly recomended

Good Chinese food, but poor fish and chips. Choose the Chinese options on the menu - they are quicker too!

Delicious food and reasonable price

Very nice above average takeaway

Claims to be open on a Sunday, but phone unanswered and no outgoing message. Food was good when it was open. Is it closed for good? Update: Tried again on father's day, quick service and excellent food.

GOOD FOOD when they serv it... Ofter doesn't answer at the phone, but if you go there they will be open and food ready in 5 min.

We were the only diners during our visit on a recent Saturday night. The food was over-seasoned, but largely tasty, the service was on the verge of unfriendly (although I must admit, we made a bit of a hash ordering!) - but the main problem is the depressing and outdated restaurant, complete with paper napkins and a strange ambiance formed by a pleasant traditional piano piece on repeat, segueing painfully into Saturday night radio. Would be good for a take-away, but not a further visit without renovation and some thought about creating a dining experience.

Very good chipshop, good Chinese takeaway.

Great local Chinese takeaway and definitely 5 stars. Delicious food and fast service. Loved the Kung Pao Chicken and Crispy Shredded (Chilli) Beef!

Brilliant take away as ever. Wandering dragon is a must

Great takeaway, best chinese food I've ever had! Highly recommend

Food is good quality just takes very long and customer service isn't great

One of the best tasting Chinese takeaways I've ever had

Tai Yuen is good, fairly quick service put is busier on Fridays and Saturdays as you would expect. Have never eaten in but the take away food is good.

Good local chinese, lovely prawn toast and half duck. Good value not as tasty as some other local chineses but convenient for a quick meal!

We have been getting a takeaway from here for many years. The last 6 maths the food has really gone downhill, the food is cold, the chicken in the noodles very sparse and the chips are greasy, floppy and been reheated I don't know how many times. After our food tonight we decided it will be the last time we get anything from there again, I wouldnt serve up food like that if it was my buisness.

En general, la comida es buena, pero realmente no recomendaría este restaurante si tienes necesidades dietéticas. He tratado de adaptar mi pedido para ser vegano varias veces y cada vez no pude comer lo que me dieron. Lo más reciente que me ha hecho decidir no comer aquí es que pedí arroz vegetal sin huevo, pero había un solo pedazo de pollo en el plato; No quiero presumir que esto fue intencional, pero ha sucedido muchas veces, ya sea por mala comunicación entre el pedido y el chef, o fue intencional.

I listened to my friends who worked there before saying that the kitchen was dirty and the customers food that those people couldn't finish boss was given to other people takeaway. So I didn't dare to go to this restaurant, it was very unsanitary.

Mi familia ha estado pidiendo comida durante 25 años desde aquí. Por cuarta vez en los últimos meses, no hemos recibido un pedido completo de alimentos o salsas y hemos tenido un cabello humano dentro de las bolas de pollo. Esta noche llegó el pedido sin las salsas para 2 de los platos e insistieron en que teníamos que regresar (15 minutos) para recoger las salsas, pero ya habíamos servido la comida en nuestros platos, lo que provocaría que la comida se enfriara. El personal discutió y gritó entre ellos, antes de decirnos de manera muy agresiva que no hay nada que puedan hacer y colgó el teléfono. Personal muy grosero y negocios mal administrados ahora.

My family have been ordering food for 25 yrs from here. For the 4th time in the last couple of months we’ve haven’t received full order of food or sauces and have had a human hair within then chicken balls. Tonight order came without the sauces for 2 of the dishes and they insisted we have to drive back (15mins) to collect sauces but we had already dished up the food on our plates which would result in the meal going cold. The staffed argued and shouting between themselves, before finally very aggressively telling us that there is nothing they can do and hung up the phone. Very rude staff and poorly run business now.

Best chinese takeaway I've had, will always be my favourite!

Couldnt have buffet menu on Friday evening.

Amazing food, atmosphere and service

Very nice takeaway meal. It was bought as a surprise for us. Lovely noodles and the curry sauce was also nice.

Freshly cooked, very tasty meal. Goid value for the quality and quantity! Not a buffet any longer, but well worth a visit!

Fantastic food at an amazing deal

Very good food lovely atmosphere spotlessly clean will go there again

Great Asian food from authentic chefs, worthy of 5 Stars. However waiting staff need to understand when attending a new customer at table they cannot rush off to front of house, mid order, to take a 'Takeaway' order. VERY BAD FORM. Tai Yuen have now lost at least 2 returning clients.

Great food and quick service. I liked the food so much I asked if I could have some more, so I bought a takeaway of the dish I had (Singapore Noodles). I wouldn't hesitate to recommend Tai Yuen to anyone.

Friendly but not impressive food, convenient for emergency

Good food, good service, reasonable prices

Fish and chips are super greasy but lovely fish. Chinese is delicious, could live on the prawn crackers. Now shut on Mondays which came as a bit of a shock as are the new double yellow lines outside.

Extreamly tasty good and a very friendly service

DO NOT GO HERE!! My husband and 4 year old went here last night. My husband told them that my son and him have an egg allergy and they served him egg fried rice. When asked about it they denied it when clearly you could see specks of it. After 2 spoonfuls you could definitely tell it had egg and my son was feeling very ill and my husband too. When my husband complained they were very rude, still asked him to pay for what he had eaten (other dishes), they said don’t return here. I’m shocked at this. A sample of food was taken and will be reported. Terrible and shocking.

Splendid place with excellent food and lovely staff. Our favourite place to eat.

Superb Chinese food and traditional fish and chips. Eat in and take away.

Great food, awful service. Strangely empty for a Saturday evening and although we were happy with the food, the staff looked like they had been trained by the North Korean version of Gordon Ramsey. Miserable bordering on rude, a real shame. *Edit: They also charged me for their "service".

Nuestros padres ir aquí con sus amigos y siempre nos dieron una comida agradable, así que decidimos ir, ya que sólo he estado una vez antes, el estilo buffet (pedir lo que desea, pero tanto como quieras) es genial. Los aperitivos eran muy rápido y muy agradable. El pato también estaba bien como segundo plato, pero la red no era tan agradable. Todo en el restaurante necesita trabajar. La alfombra es pegajoso como entras, las cortinas de red son marrones o no, se supone que no es el lugar tienen una sensación de limpieza. La decoración en general podía hacer con un poco de cuidado, incluso un bloqueo de pintura limpia y hacer que el mundo de diferencia. Las sillas de todos chirriar. Las bebidas eran planas y agua servida en vasos sucios. La comida es realmente mejor de lo que cabría esperar de este restaurante cuando vas así que pruébalo, pero mucho mejor si lo hicieran el trabajo.

The food is exceptional i dont think i have ever had a bad take away would recommend the food to anyone chip shop is a bit over priced and so is the sit down prices but otherwise very gd

Good quality food, good price for buffet neal

Staff is definitely not friendly but still charge you for service £6.50 in deal eat as much as you can!Decoration inside stopped in 90's definitely need improvement especially toilets. Food served after 5 minutes so definitely not freshly prepared ,each dish too salty probably to buy more drinks. Each dish with chicken prepared pretty much the same but with different sauce. For two adults and child bill just under £80 there a lots of nicer places with better food and cheaper in Cambridge.Do not recommend!

Our favourite Takeaway Chinese Restaurant serving Little Eversden when with our Parents, short trip over Kingston Hill!

Great Chinese food and fish and chips. Favourite takeaway so far.

Fuimos para celebración familiar ya que todos esta como el buffet chino mejores que hemos estado. Se sentó y esperó. Comida muy poco saliendo de cocina para restaurante o para llevar. A la izquierda después de una hora, otros clientes no estaban contentos. La gente aún entrando en el restaurante.Si sólo nos dijeron que había un problema que habría entendido y fuimos antes.Excepcionalmente pobre servicio al cliente.Pero volveremos.

Very authentic food cooked for those who want proper Chinese food not modified for western customers.

Food is okay, but staff where rude, and unwelcoming. After going there for best part of 10yrs, never again.

Fast friendly and attentive service. Well cooked authentic Chinese food. Good sized portions and reasonably priced. Large dining room suitable for children too. No traffic jams and carpark at rear.

Was very quiet, so was slightly worried as it was a Saturday night. Service was very quick and food came out at a reasonable speed. The food we ordered tasted very nice and went away very full.

First time and not impressed. Chicken been sitting waiting for a while. Would of liked it freshly cooked but only waited a couple of minutes and it was ready. Won't be back.

Staff not very attentive, playing on mobilesLamb dish greasy, starters slow on arrival, even as we were only clients eating in restaurant. Cold in the room, no real ambiance, radio playing random music in background. Not an enjoyable experience , been a customer for nearly 12 years. In previous years this establishment has always been full, but not now. Needs re-evaluating in most areas

Este es nuestro restaurante chino local y para llevar. Tiene un fish and chips. De la calidad de la comida ha bajado. Patatas fritas de la tienda chip son rara vez fresco y, sin duda, han sido re-climatizada en la noche de la anterior la hora del almuerzo.

Muy regular al cliente durante los últimos 11 años.

Solíamos usar Tai Yuen regularmente como una comida para llevar, pero la comida nos aburrida y húmedo. Intentamos de nuevo la última noche (porque era conveniente) y estaban muy contentos. Sabroso, caliente, no cubierto de un montón de salsa aguada. Muy feliz. Sigan con el buen trabajo.

Very fast take away service. Friendly staff. Never too busy plenty of seating if you want to eat in.

Fine for a takeaway when the alternative is my mother-in-law's cooking. Wouldn't make a special journey to visit though.

Sat in my garden eating a takeaway. I honestly can't remember having a better Chinese. They never disappoint!

Nice food, don't let the run down exterior put you off. Came with my wife and a friend and had a pleasant meal....

My Wife and I have used this restaurant for many years and keep coming back for the takeaways. The food is excellent and consistent, and I can highly recommend it. Eating in can be a bit lacking in atmosphere but the food, great service and good value makes up for it..

Been in on two occasions now to order takeaway and both times have been thoroughly disappointed. Food isn't awful but the service is disgusting! Rude woman on the front desk and answering the phone. Very abrasive and cold. Will never be going again and will never recommend to anyone. Will be travelling half hour to the nearest good takeaway from now on.

My family ordered a takeaway from Tai Yuen, and it was great. The menu is extensive and well organised and placing an order is super easy; the staff ar friendly and organised. It feels like a well run family business. The food was similarly good, in particular the Singapore noodles. We will order again because it was slick, easy and very nice food.

I went into the shop to order a take away and waited. I was served by a child who seemed to be coping with taking orders but it was quite busy and there was a confrontational woman also serving. While I waited 1 person had an item missing from their order so had to wait for that to be added and the young girl was shouted at in front of the waiting customers for this mistake, one person got completely the wrong order and although he had phoned had to then wait while it was sorted and a lady who had taken her order home had returned as it was incorrect. She was then argued with until the lady was so exasperated she walked out. I was not hopeful. When my order eventually came after half an hour (I was told 10 minutes which seemed optimistic) I went through my order and she agreed that was what was in the bag. However (you guessed it) when I got home I had 1 correct dish (hooray) and 4 incorrect dishes - one of which I couldn't identify. I was 5 miles away so couldn't face going back so ended up very disappointed.The service was absolutely appalling with extremely unprofessional staff.I will not be returning.

A great all-you-can-eat buffet and its all cooked to order. I love the food here.

Boss, uncle, hello. I am Axiong. I don't know how to contact you. I have no choice but to send a message here. The words you received. Can you contact me?

My husband and I use the take away frequently. We often go here for special occasions.Food was delicious, service friendly,although the decor is a bit dated it was as always a great evening out.

food is fantastic recommend to have the all you can eat dishes.

We have been coming here for a number of years. Not usually a fan of chinese buffets, but this is cooked to order. You can gave as many starters and main courses as you like, plus choice of crispy duck or lamb with pacakes, for about £20 a head. The food is first class.Sometimes a bit lacking in atmosphere, but the food makes up for it

Family trip celebration. Food excellent ,service great even though the restaurant was full and only 2 staff. Think the kitchen was struggling a bit with take away people waiting for an hour for their food. Wait in restaurant not too bad. Price of drinks eg diet coke far too high but everything else ok

Very nice Chinese food bit too pricey but the food is very good the only downfall is the chip shop which isn't as good food and takes longer than the Chinese for them to cook

Had a family trip out to this "eat as much as you like " dining experience. Ordered a selection of starters off the menu these arrived quickly and piping hot. Next was the crispy duck no mock duck again for our veggie friend so this turned out to be quite bad value for him at £19.95. Veggie had noodles and various veggie main courses and sides while the remaining 5 of us had sweet and sour chicken. All dishes of rice and noodles arrived with 1small dish of sweet and sour chicken not enough for 2 people let alone 5. Had to keep reordering which meant waiting for the dish to be cooked again.Service started well but gradually got worse throughout the evening and they weren't even busy. Decor is tired and rundown needs perking up.Will go back again because when the food comes it is really good.

We booked a table for 19:30 on Saturday evening as we thought as it was Bank holiday weekend they might be busy! We arrived and we were the only two in the restaurant. They put us on a small table for two which we understood and thought all the other larger tables must have been booked. Not one other person came into the restaurant that evening while we were there. Would it have been so bad to have given us a larger table? As for the food! all the prawn dishes have been taken off the menu as the sticky label had blocked them all off but the price remains the same? No way as good as it was and the empty restaurant proved other people must think the same.

I go to their restaurant quite abit and have no problem with that side, very nice food.However when ever I use the Fish and Chip shop side I have a couple of grumbles. First of all the prices are really high, £1.80 for a battered sausage!!!Their large chips are no bigger then their small chips, yet the large chips are an extra 40p.But to top it off, tonight I went and got 2 small chips and both portions had hair in them. Not just 1 hair but 4/5.Needless to say both portions went in the bin.As I say, the Chinese side is lovely and I would recommend it to anyone. But I shall never be returning to the fish and chip shop, I would rather go out of my way and get portions without the added hair.

Visited this restaurant on a Friday evening with my husband. The restaurant was busy but service was still quick and friendly. We opted for the 'all you can eat' and there was a good selection. I felt that the chef had been a bit heavy handed with the soy sauce in almost all the dishes, but my husband did not agree so I guess that is just personal taste. I would probaly visit again if I was in the area.

A friend and I visited this restaurant whilst staying in nearby Cambourne. It was a Friday evening and the restaurant was not very busy - I think people are missing out on a well kept secret! We opted for the £19.50 eat as much as you like and chose a platter of mixed starters to begin. The food quality was excellent, it was served hot and tasted very fresh. All was delicious. We then had the crispy duck which was equally as good, followed by a selection of 5 main dishes by which time we (sadly!) could eat no more although we could have had more of anything we wanted. The service was very good too. The restaurant did not have much particular character but the food made up for this and makes it well worth a visit. Probably one of the best chinese meals I have had!

Staying in the area and enjoyed the buffet here last night. There is no other option but you can order exactly what you want from the menu, plenty of starters and mains to choose from and they will bring more dishes once you have eaten your first choice. Food was good, service excellent but the restaurant lacks character and atmosphere, possibly because it is also offers takeaway service.

Wanted a quick and convenient Chinese Take Away and looked at what was available and chose the Tai Yuen. This is just up the road from Bourn, where I was staying, which made it even better. The restaurant is located in Toft. We had four mains, some lovely thin noodles, which you cannot always get, and egg fried rice for £7 a head. This is pretty good value. All the meals were tasty, I had a go at all of them, and were obviously cooked using fresh vegetables. The pork and onions, which I chose, had plenty of pork which blended well with the sauce and the onions. We also had the House Special Curry, Peking Sweet and Sour Chicken and Szechauan Chicken all which looked great and tasted fine. An added bonus is that they were cooked in about the same time as it took us to have a couple of drinks.

Ordered here several times now and so far it's one of the best Chinese I've ever had! The service is quick and large orders are quickly dealt with , thank you to the staff you're doing a great job keep it up!

Very good food, thin egg noodles in the chow mein rather than those awful thick ones.The only negative would be it is quite expensive even for the area.

My family happened on this restaurant by accident when attending trampoline classes at a nearby Village College. It is located in the tiny village of Toft some miles from Cambridge. There is a vast range of starters, and you can have as many as you want. This is followed by crispy duck or pork and pancakes, and the choice of main courses is also impressive.We have eaten here many times and never had one disappointing course, and it is very reasonably priced given the quality. Very friendly staff and good parking facilities make this a great place to eat.And they have an adjoining fish and chip shop, which serves quite the best cod I have ever tasted.

Fantastic food. Best takeaway Chinese I have had. Styling of the restaurant is outdated but the service is friendly and food excellent. Recommended.