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3.8

Based on 590 opinions finded in 4 websites

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Nº 393 in 521 in Shepway

Nº 7 of 8 Mexican in Shepway

CUSTOMERS TALK ABOUT DISHES WITH..churroschickentaco

comment_iconOpinions

The food was stone cold. Still enjoyable but wasnt very satisfied. the delivery driver made it more tolerable as he did his best to get here on time.

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Josie-lee . 2024-10-04

MORE AT Just Eat

first time ordering from this eatery and must say I loved it, will definitely order again

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bernard . 2024-09-29

MORE AT Just Eat

Missing 2 drinks and food was cold this is the second time we had this happened to us

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Sophie . 2024-09-19

MORE AT Just Eat

2 can of drink are missing all the food is cold

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Sophie Walker . 2024-09-19

MORE AT Google

very enjoyable treat,easy to order and fast delivery.

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cheryl . 2024-09-14

MORE AT Just Eat

Food was great. However, the 2 cans of drink we ordered with our meals (Pepsi and Pepsi Max) DID NOT TURN UP (at £2.29 each!!). I was unable to comment on this on your "Is there something wrong with your order" as there was no space for it, and also unable to phone you or anyone about this. Therefore, rather disappointed

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Carol . 2024-09-13

MORE AT Just Eat

Food was stone cold when it arrived

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phillippa . 2024-09-04

MORE AT Just Eat

Order was late and missing items I had paid for, plus you leave no method to contact Taco Bell Folkestone, 5 stars for incompetence

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Harry . 2024-09-03

MORE AT Just Eat

5 stars services . Staffs were lovely and very efficient with orders . Place look clean and tidy . Very well organised .

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Salim Noorbaccus . 2024-09-01

MORE AT Google

No hot sauces as always plus room temp Pepsi - so not good!

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Richard . 2024-08-30

MORE AT Just Eat

Food o.k.,Service o.k. cleanliness... Little Flies invading my space and landing on my food & drinks. Toilet,a unisex facility with no toilet paper or hand soap. It just felt grubby. Not going back.

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Ben Alldis . 2024-08-25

MORE AT Google

My first ever encounter with Taco Bell and am disappointed. The food arrived very hot and well packaged. The chicken taco and churros were amazing, the chips were okay nothing special but the burritos and Crunchwrap weren’t great.The beef in all wraps were over seasoned, way too strong.The Crunchwrap was very exciting but the biggest letdown of everything.The first bite being a mouth full of plain wrap and sour cream. I couldn’t digest it, was too heavy with sour cream. Nothing like the picture.

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laura . 2024-08-13

MORE AT Just Eat

Missing churros with a note on the box saying “out of churros” when advertised they were coming

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George . 2024-08-13

MORE AT Just Eat

Good place to stop for lunch. Good value for money . Friendly,polite staff. I would recommend.

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Marie Skelton . 2024-08-13

MORE AT Google

food wasn't very good and it was all barely warm... also if chips have sauce over them, cutlery should be provided incase they aren't eating at home

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Ryan . 2024-08-12

MORE AT Just Eat

First time we used Taco Bell it was very good

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peter . 2024-08-04

MORE AT Just Eat

my orders came incomplete. i ordered fries with sauce and the fries were missing. smh

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Jasmine . 2024-07-29

MORE AT Just Eat

Great food and staff were very helpful

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Shaunie . 2024-07-25

MORE AT Just Eat

The food from this place was extremely poor quality and left my partner and I feeling nauseous after. I couldn’t finish mine as the food tasted disgusting. The texture of the meat looks like dog food and whatever the taste was resembles what I imagine that tastes like too. Horrible! Also found a hair in it!

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Keira B . 2024-07-22

MORE AT TripAdvisor

OK ... so first time ever at a Taco Bell .....I was impressed ! The Crunchy Taco Supreme - was as good as the ones I make at home ... so obv just how I like them ! I would def eat at Taco Bell again !

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Almostgreynomad . 2024-07-21

MORE AT TripAdvisor

Im waiting 35 minutes for food after im asking where my food and very rude 😡😡

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Ilieva Elenka . 2024-07-20

MORE AT Google

I thought i'd give this Taco Bell another go, but the food is still cold. Measly portions, cold and depressing. Service staff were lovely.

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Mark Ramsay . 2024-07-15

MORE AT Google

The food is delicious and the prices are reasonable. The staff could be more motivated and it would be nice to see a smile.

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Avantatör . 2024-07-13

MORE AT Google

Food was Lukwarm, next to no nachos as my side, and next to no cheese on the cheese top nachos on my partners meal. Was delivered in time but won't order from there again.

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Riley . 2024-07-10

MORE AT Just Eat

Have tried to call and can’t even get through, it’s not the 1st time that I have received ROCK HARD churros but today not only ROCK HARD but full of grease, no cinnamon totally bland. Food was full of grease inc the bottom of the box. Used to be really good , more expensive and not worth the money.

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SONIA . 2024-06-29

MORE AT Just Eat

Food was just tepid , chips undercooked , taco nice and still crunchy , rice ok , dessert not what is shown . Won't order again .

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Anita . 2024-06-25

MORE AT Just Eat

Fantastic food and fantastic service. One of our Buritto's was cold and instead of simply reheating it, Finn (staff) and the manager made a fresh one instead, and chucked some fries on the house! Customer service like this doesn't come around too often now, great experience.

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Amandeep Sall . 2024-06-24

MORE AT TripAdvisor

Very quick delivery, friendly driver. Food was hot, drinks were cold, food was tasty. Very happy customers 😀

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Clara . 2024-06-14

MORE AT Just Eat

Food delivery guy was a legend

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maisie . 2024-06-14

MORE AT Just Eat

We’re served by Chris today and he was absolutely amazing went above and beyond to meet our every request and treated us with so much kindness that honestly has made my entire week. Chris keep doing what you do, you’re an absolute credit to the company.

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Lewis Grimes . 2024-06-13

MORE AT Google

Was very yummy and quick delivery, they did forget our cinnamon twirls but oh well.

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Livie . 2024-06-12

MORE AT Just Eat

DO NOT EAT HERE! I ordered from Taco Bell last week and have been suffering terribly with food poisoning e.g; vomiting and diarrhoea and I have been very fatigued and dizzy. This place is very unhygienic and I wouldn’t recommend eating here especially if you have food anxiety.

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Becky J . 2024-06-09

MORE AT TripAdvisor

Was alright, order was correct and delivered well in time

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Robert . 2024-06-07

MORE AT Just Eat

the cinnamon puffs tasted like gone off oil and there was no taste of cinnamon whatsoever

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George . 2024-06-04

MORE AT Just Eat

My kids love it there, always good service and delicious food 😋

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Lora W . 2024-06-03

MORE AT Google

The delivery was on time and was perfect 👌

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Danny . 2024-05-25

MORE AT Just Eat

Always, ALWAYS get outstanding service here. Chris, the manager, and all the staff go above and beyond to make sure customers are happy with the service and their food. Always hot and prepared the way we like it! 10 stars!!

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J'net Stapleton . 2024-05-18

MORE AT Google

First time in taco Bell today and will be back again soon the staff member on till gave the time help me with my order and explained what everything is, made me feel like I was valued, store very clean orders being complete quickly, food hot and delicious

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henry preston . 2024-05-16

MORE AT Google

We have never been to a Taco Bell before so thought we would find out what they have on offer. The manager was really knowledgeable and helpful he explained about all of their food and offers and gave us tasters of their sauces which were delicious. All of our food was delicious! The restaurant was nicely decorated, clean tidy and spacious. The toilets were clean and there was a baby change in the disabled toilet which was also clean. Staff were pleasant and helpful. We will definitely return and I will be taking my family down who have just moved to the area.

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Tracy R . 2024-05-10

MORE AT TripAdvisor

Love the cheese and bean burrito slaps better than most wraps I've had in my lifetime

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Max Dalby . 2024-05-05

MORE AT Google

food was nice other than churros that were rock hard

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Steph . 2024-05-03

MORE AT Just Eat

we waited 2 1/2 hours for our order. when it did finally turn up it was soggy and cold. First time trying won't bother again.

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Julie . 2024-05-03

MORE AT Just Eat

Miscommunication by driver, very confusing, arrived without notice

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Justin . 2024-04-27

MORE AT Just Eat

Ordered at 9.10, delivered at 10.40

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Sam . 2024-04-27

MORE AT Just Eat

Food still steaming hot, very impressed and quick delivery ⭐️⭐️🌟⭐️⭐️

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Jakub . 2024-04-24

MORE AT Just Eat

the driver was compromised by the GPS being inaccurate. Had I not been out in the street to help him. He would have been much later.

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Stephen . 2024-04-21

MORE AT Just Eat

After finising some art work activities, we went to this resturant. a big seller man had offered nice combos/meal deals and helped us get student discounts. I really appricite his efforts and hospitalities.

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Kazi Mazharul Hasan Khadem . 2024-04-16

MORE AT Google

the food is terrible and the portion sizes are small for the price. The churros aren’t good. Go to tortilla in Canterbury if you want good Mexican food. The actual customer service here is fine though, no hate to the staff

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Kurtistripp Archive . 2024-04-13

MORE AT Google

Chips were cold , burritos were just warm not hot

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Joshua . 2024-04-08

MORE AT Just Eat

Both meals were missing their fries. I understand this happens but should have procedures in place to reduce frequency. One fries missing? Human issue. Both fries? Procedure issue.

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Hannah . 2024-04-07

MORE AT Just Eat

Didn’t get my order so had to order again!!

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Joanna . 2024-04-05

MORE AT Just Eat

driver read my delivery instructions and delivered both food and good service 👌 top quality

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Tom . 2024-04-04

MORE AT Just Eat

All the food was great but the Chalupa supreme meal was absolutely incredible!!!

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Izzi . 2024-03-31

MORE AT Just Eat

The food was amazing, but you had the wrong phone number

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Alex . 2024-03-28

MORE AT Just Eat

Great food just wish portions where bigger

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Paulina . 2024-03-23

MORE AT Just Eat

Just had a lovely experience at Folkestone. The manager was lovely and friendly and nothing was too much trouble. Food was lovely too. Thanks so much will visit again.

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La Ra . 2024-03-23

MORE AT Google

This arrived Luke warm sodden in fat no taste very disappointing!!!!

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Janice . 2024-03-19

MORE AT Just Eat

The driver was super friendly A**

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N . 2024-03-15

MORE AT Just Eat

Food was nice and driver actually wsited until I collected it😊smazing service

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Jennifer . 2024-03-11

MORE AT Just Eat

Cold food and items missing not happy atall

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Ryan . 2024-03-05

MORE AT Just Eat

First time ever doing the Taco Bell thing, absolutely great. Straight off the bat as you entered, you where gret with with a friendly face and personality (this would be Chris), outstanding chap. He took us through some options and some TB history and I ended up getting a taster bite mini burrito, complete with some of the toppest tier seasoned fries you ever saw. My god. Anyhoo, vibe was a 5/5, food was a 5/5, first time experience was a 5/5 annnnnd so was the hygiene rsting so, all pretty average. I joke. Bloody fantastic, smashed it guys. I'm coming again, and then probably again J. Maioha

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Boxtrip Studios . 2024-03-05

MORE AT Google

Absolutely love the customer service

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Malakai Buckland . 2024-02-28

MORE AT Google

only 2 churros and one pot of sauce. picture shows 6 churros and 2 sauces. disappointing

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Julie . 2024-02-28

MORE AT Just Eat

worker was very very rude, we literally walked through door to put our stuff down then went to order food and this man came over to us shouting at us telling us order food or get out.

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HyperFace . 2024-02-25

MORE AT Google

Extremely friendly delivery driver. So impressed! Yummy like always 😋

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Clara . 2024-02-23

MORE AT Just Eat

Great place to eat with kids. Staff are super friendly and helpful. Best fast food experience by far!

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Aaron Gasson . 2024-02-22

MORE AT Google

Wasn’t the best tasting and the churros where cold so was the cheese sauce the chips where to

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Jordan . 2024-02-16

MORE AT Just Eat

Today, when we got to Taco Bell, Folkestone, the people who worked there all had very gloomy faces. When we had gotten the food they never asked us if we wanted any sauces or anything else.

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Ullas Doll . 2024-02-15

MORE AT Google

Got food delivered and when it arrived it was cold and soggy, boxes were broken so nearly lost all my food,food was sloppy,overpriced,got a burrito which didn't look as it was advertised and hardly anything in it more wrap than contents,churros were chewy,would get my money back but no way to call and get it refunded,overall very disappointed,spent alot of money and didn't enjoy it.

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Stephanie. . 2024-02-14

MORE AT Google

Food was absolutely amazing and still warm at arrival. ⭐️⭐️⭐️⭐️⭐️

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Jakub . 2024-02-14

MORE AT Just Eat

Some of our order was incorrect - we asked for no lettuce but there was lettuce and I asked for chicken in my taco but got beans. Also the food was a bit cold. Unlikely to order from here again

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Hannah . 2024-02-12

MORE AT Just Eat

bruck up food bossman’s chicken shop is better and cheaper

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Niall . 2024-02-08

MORE AT Just Eat

Did u want a little bit of taco supreme with ur massive bag of lettuce

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Cody . 2024-02-01

MORE AT Just Eat

Absolutely delicious food! we love taco bell but out of all the ones we have eaten from this branch is hands down the BEST! Also very friendly staff, we’ll be back, thank you :)

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Paula Abarca Carmona . 2024-01-27

MORE AT Google

Whoever made my order is a saint

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Isabelle . 2024-01-27

MORE AT Just Eat

4 stars for atmosphere as it's a fast food joint but otherwise GREAT service and lovely people working here. Good food and clean. Recommend it!

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Tom Wozniak . 2024-01-26

MORE AT Google

Nice food, although they kind of trick you with the pictures, it seems good quantity but they’re actually way smaller than you think

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Mario . 2024-01-23

MORE AT Just Eat

Everything was cold and greasy

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Sade . 2024-01-22

MORE AT Just Eat

hardly any beef in one of th.e tacos,everything else very enjoyable

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cheryl . 2024-01-20

MORE AT Just Eat

Not exactly what I was expecting, certainty not what was in picture

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Tanya . 2024-01-08

MORE AT Just Eat

fabulous service 10/10 food, love it here! staff are super friendly and atmosphere is lovely and relaxed! would really recommend

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Grace Adams . 2024-01-06

MORE AT Google

Lovely atmosphere, friendly staff 💖💖

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Josephine Monlouis . 2024-01-06

MORE AT Google

Fries cold, mostly lettuce in taco.

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Tim . 2024-01-06

MORE AT Just Eat

Disgusting, thrown together, greasy utterly inedible. Avoid don’t waste your money

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Mark . 2024-01-05

MORE AT Just Eat

chips were cold and chewy, churros were cold and quite firm not nice! There was not very much chicken filling it was mostly lettuce,this was in both box meals

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claire . 2023-12-19

MORE AT Just Eat

great service the woman who served me today was sososo nice and helpful will come again 🤗🤗

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Ishbell Swain . 2023-12-10

MORE AT Google

Never had before but was pleased surprised! Very nice!

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Dan . 2023-12-03

MORE AT Just Eat

Food was cold because it was late, the driver had multiple drops in his bag, which includes a KFC!!! VERY POOR INDEED

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N . 2023-12-02

MORE AT Just Eat

First time trying Taco Bell and was wasn’t disappointed we walked in and was welcomed by a friendly couple of staff Chris and ched were so helpful advised us on what we should try and we enjoyed every mouthful really really tasty and super quick to our table if you’ve not tried the Folkestone branch I would highly advised you do 5* all around thank you

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Joshua Blyth . 2023-12-02

MORE AT Google

Love Taco Bell food. Good vegetarian options. Always love the 7 Layer Burrito Meal. Arrived when expected.

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Carol . 2023-12-01

MORE AT Just Eat

Delivered Burger king instead of Taco bell

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Elif . 2023-11-30

MORE AT Just Eat

Soggy, barely warm and a huge disappointment

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Sally . 2023-11-27

MORE AT Just Eat

Chips were stale and no sugar on the churros

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Roxanne . 2023-11-27

MORE AT Just Eat

I had an order from Uber eats, they take multiple orders and wait for them leaving your food to go cold every single time. I took the Cold inedible food to Taco Bell who were ridiculously apologetic and helpful. They remade my order without any fuss and left me feeling really happy with their service. Thank you to everyone at Taco Bell, best place in Folkestone to eat (don’t bother with delivery)

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Hannah Grover . 2023-11-26

MORE AT Google

Delivery time get getting pushed back after I’d already placed the order. Fries had barely any sauce on them and it had started to harden and change colour in places like it had been sat for a while

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Joe . 2023-11-24

MORE AT Just Eat

Quesadilla was not cut properly

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Poppy . 2023-11-21

MORE AT Just Eat

we tracked the order it said it was outside we waited 10minutes checked again found that he was at the back of the building so we walked round to him and he was walking off in a completely different direction. we finally got his attention and got our food then went inside opened it up the tacos were broken into peices, barely any meat in it, the nachos had a spoonful of meat thrown on there/black beans on when we asked for none, our puddings were rock solid as we was waiting ages and was cold(churos)

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courtney willis . 2023-11-20

MORE AT Google

the food is cold, would still be waiting if didnt walk the whole way round the area we asked for it to be delivered. poorly put together

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Courtney . 2023-11-18

MORE AT Just Eat

love this place so much the staff are so friendly and the food is amazing highly recommend 10/10

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Grace Sansom . 2023-11-13

MORE AT Google

lovely staff there always so welcoming. the food is amazing I 100% recommend you pop down <3

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lily monlouis . 2023-11-13

MORE AT Google

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