Based on 7.791 opinions finded in 4 websites
Based on 7.791 opinions finded in 4 websites
Opinions
Was the only customer at the till, waiting for at least a minute to be served. Then an ubereats driver charges to the counter, calls the staff and is served immediately. Absolute piss take. Shame, because the manager seemed quite friendly. Good job on losing a customer. Also seen people cooking with gloves on whilst also using the same gloves to use their mobile phone. The restaurant is usually absolutely filthy.
Kyle . 2024-10-29
MORE AT Google
was bussing and the tacos were amazing but the place was a lil messy buttt I did get my food so fast I didn't even realise it was mine so yay
Jess Boyer . 2024-10-19
MORE AT Google
Great food Great staff. There's a reason taco bell won the franchise wars lol =P
James Millward . 2024-10-17
MORE AT Google
I feel like the box meals are so worth your money! I get a volcano burrito box. Comes with sides that you have options to choose from. Always made really well and very consistent! Lovely
poppy . 2024-09-30
MORE AT Google
The food was in a horrible condition. The fries were cold the nacho cheese was runny
Monika . 2024-09-29
MORE AT Just Eat
The food is so small for the price and lacks taste. Tasted bland. I definitely will not be buying anymore.
Lynda . 2024-09-27
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order did not show up, did not come
Sean . 2024-09-17
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two burritos had bones in them.
Philip . 2024-09-14
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Big restraunr, bit untidy but all n all easy to get food and go , very tasty at a good price. Right in the city centre, parking will be easy if you go to the nearest carpark. Love the churros here definitely get them!!
Archie Bell . 2024-09-03
MORE AT Google
For me as a German, it was really cool and THE opportunity to try out Taco Bell, since this fast food chain doesn't exist in our country 👍🏼 The food was quite good so far, warm and fresh and the staff was very friendly. Like in Germany, the order is placed at a machine at McDonalds, where you then have to wait a while to pick up your food. You can refill drinks as often as you like 👍🏼 We ordered the combo package with a burrito, a taco, churros, fries and a drink. Separately, I ordered a quesadilla to try. But I particularly enjoyed the burrito, the fries and the churros with caramel sauce 👌🏼 However, one drawback was the cleanliness of the branch, which is why I have to deduct one star overall.
LeonHeisenberg 02 . 2024-09-02
MORE AT Google
We came from the US and this was the BEST taco bell we've ever had. It was so fresh and the 2 ladies working super late at night were very quick.
Brad Coddington . 2024-09-01
MORE AT Google
2 of the order machines didn't work. My order wasn't complete and I got it later. The food is just what it is
Jonas Krumm . 2024-08-19
MORE AT Google
Food never showed up . Driver rang asking to meet at a completely different location .
Shay . 2024-08-18
MORE AT Just Eat
Never had a Taco Bell, don’t think I will again. I’m not sure there was any beef in my burrito, perhaps it’s powdered beef not ground!!! Ordered a side of black beans…..I thought the minuscule pot must have been a mistake…..about 20 beans! The can of 7up was nice
Jessica . 2024-08-16
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Not the best as far as taco bells go. They didn't have nachos and the soda fountain was also somewhat limited with a distinct lack of sugary drinks.
Cool Cat . 2024-08-14
MORE AT Google
No complaints from me, never fail with the food always amazing food
Donna . 2024-08-10
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The delivery driver parked outside, marked as delivered and drove off
Molly . 2024-08-05
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Really lovely man who works behind the counter. A white older man but did not take his name but was working today at around 3pm. Was very respectful to me and my son and gave us information to help us with drinks. Food was really nice. 😊
Nicola . 2024-08-02
MORE AT Google
this is indeed the pinnacle of fast food and a staple in the history of cardiff itself. cardiff should feel blessed that taco bell decided to place themselves here because the food quality and service itself is heaven sent. this location needs to be widely celebrated and the first minister should dedicate a national holiday to taco bell cardiff.
Kian Hamer-Davies . 2024-07-31
MORE AT Google
Amazing delivery time! Thank you. Food quality was a let down- rip off for the amount and quality of the food for the price. Smallest portions
Lauren . 2024-07-17
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Very polite young lad and was very quick thank you
Kai . 2024-07-10
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I thought this was for delivery so i lost all the money
Heledd . 2024-07-02
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Saber como la grasa y la depresión agobiante , lo alimenté a mi perro, la comida era tibia, la calidad de la carne era terrible todo lo sobrecocinado excepto el arroz que estaba mal cocinado. vomité después de un bocado de taco crujiente que era más como morder en papel higiénico húmedo. ya que es no comestible y más como la consistencia de la comida para perros. no recomendaría o pedir NUNCA MÁS! No malgastes tu dinero, una comida en microondas hubiera sido mejor que esto. Pagué 40 libras por una estafa absoluta por la calidad y cantidad de comida basura absoluta.
Arwen-Anya N . 2024-06-28
MORE AT TripAdvisor
My first choice when it comes too fast food it fills me for longer. All meals are very nice.
Matthew “Matt19852085” Jones . 2024-06-20
MORE AT Google
I had a combo meal and every bit of it was amazing. Placed an order and the order was ready within 5 mins. Food was fresh and amazing. Staff was really friendly as well.
Lakindu Perera . 2024-06-19
MORE AT Google
Poor quality Taco Bell compared to others. Fries not cooked properly, requested an exchange, they were also not cooked properly. Poor portions....will not visit again
Chris Chackett . 2024-06-11
MORE AT Google
Acabo de cenar para 2. Es una gran relación calidad-precio y muy sabroso de hecho. El personal era muy amable y el chico de Ely era un plátano superior para ayudarnos en nuestra primera visita.
Lawrence A . 2024-05-29
MORE AT TripAdvisor
Delivery driver was efficient and very friendly and was not his fault but I preordered for 2pm
Ocean . 2024-05-28
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staff rude. order wrong. allergic to sour cream
Mali . 2024-05-27
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Despite arriving by bicycle food was warm and well packed
S . 2024-05-24
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my order was completely wrong , i had the wrong fries come , and there was sauce in my burrito when i specifically put on there no cheddar cheese and no sauce. i’m so unhappy
Kieran . 2024-05-22
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Lovely delivery guy and efficient
Ocean . 2024-05-21
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Esta fue una comida de teribul para mí Empecé a comer mi comida y sabía a teribul y cuando llegué a casa se puso Evan peor Me senté en el baño para aullidos
Brandon H . 2024-05-17
MORE AT TripAdvisor
Absolutely horrendous. I ordered the £3.99 deal, it came with a drink, beef burrito and chips. There was more seasoning than chips and the burrito was mostly empty except for a TON of oil and barley any beef. Not to mention the drink I got (lipton tea) tasted watered-down and barley sweet. Also, there where a group of teenage boys who ordered food aswell. The 2 employees working there just left. No one was attending the cash register and those poor boys had to wait 20 minutes for them to come back. Overall would not recomend and would not come back.
Bin man Superstar . 2024-05-12
MORE AT Google
thanks a lot to the driver. very professionally polite and friendly
The . 2024-05-06
MORE AT Just Eat
Order was cold missing several items to the point half the people that ordered didn’t have most of their order and nothing was labelled so made figuring out what we’d received difficult plus some items received weren’t what we’d ordered.
Dean . 2024-04-28
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Horrendous service. Thrown in the bag to takeaway and barely wrapped so went everywhere and I wasn't actually able to eat it in the end. I was the only order on the board.
Kelly H . 2024-04-27
MORE AT TripAdvisor
Food was very late as driver was absolutely awful. Communication was terrible and not friendly. For this the food was freezing
Michelle . 2024-04-26
MORE AT Just Eat
Amazing service, Robbie customised and made my food to perfection after only being there for a few weeks ,absolute star, Paul was amazing as always lovely to have a conversation with 🌟
hannah . 2024-04-23
MORE AT Google
toilets where horrid, 3 massive bins just sitting in there, rude and slow staff, toilet lock broken, kiosk broken, drink machine broken, walls look run down pls dont come, all the food tastes old!!!
alpharano 63 . 2024-04-05
MORE AT Google
First and last time having Taco Bell. Food arrived cold, the wrappings on the burritos and tacos were off, the Churros were both overcooked, and obviously cooked in oil that wasn't hot enough as it soaked in too much oil. The food was a beige mess and nothing like true Mexican food. I have a number of Mexican restaurants near where I live, and they all provide much higher quality and delicious food than Taco Bell. We were really looking forward to trying this iconic food place. Real shame.
Donna . 2024-04-02
MORE AT Just Eat
Food was missing items no quesadilla no extra tacos no churros
Cameron . 2024-04-01
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Jess and Paul absolute life savers , brilliant customer service. Very polite and welcoming. Couldn’t recommend more
Granville Davies . 2024-03-30
MORE AT Google
The food was so tasty. The service was quick. The music was popping. Got the volcano box… loved it.
chipmunk 142 . 2024-03-20
MORE AT Google
This is the 2nd time I have gone to Taco Bell it will be my last. I spent £6 on a Crispy Chicken Burrito and it was tiny. Not a meal, just 1 Burrito for £6. The pictures you have make it look much bigger then what it is and after eating it I am still starving. No word of a lie, when I took it out the wrapper my wife said to return it for a refund. The person who served me, Lily, was great, but the food is way to expensive for what you get. It looked like something you get in a kids meal and not an adult portion. Very disappointed and will not be going back. Also I tried to fill in the survey on the till recipe but they want access to my cookies and other personal information from my device, why? If I am just filling out a survey why do they want to gather my personal information? Not happy and still very hungry.
Yorkshire P . 2024-03-19
MORE AT TripAdvisor
Got my friends order wrong despite calling the sandwich under his order number guy at the till got mad that I didn't hear him call my order number the first time Edit: been here multiple times since then and he's the srvice is still fast but rude as hell.
Noor Sassi . 2024-03-12
MORE AT Google
So glad Taco Bell made it to Cardiff - Volcano Burritos, all day, every day. The best.
David Shutt . 2024-03-12
MORE AT Google
The food arrived a long wait due to the food not being prepared for ages. We were originally told 7:35 for food, but did not receive until 8:07. Not due to fault with the delivery driver who was lovely, but due to the restaurant.
Oliver . 2024-03-09
MORE AT Just Eat
where do i even begin with this… this is the first time we have been to a taco bell so we ordered a fair amount of food to try as many different things as we can. we’ve heard quite a bit about it from various places so we thought why not try it? whilst the prices are reasonable, the food however is not. the food was cold, tasteless and honestly just a massive mess. we got served our food so quick which we were quite surprised about (little did we know the reason why that was was probably because they didn’t even bother making it properly…). the girl working there was extremely rude. we sat down whilst we were waiting for our order and when she read out our number she didn’t even give us a chance to collect it before yelling the number angrily again. this wouldn’t have been a problem if she hadn’t given us our food in an impolite manner, no thank you or anything. just left the tray there and left without saying anything. the table was very dirty, so they clearly didn’t clean it after the last person. the toilet just smelt of piss and there was water(?) everywhere. toilet paper was placed on the ground instead of up higher, which meant that it was soaked from the water that was on the floor. the only good aspect of this place is the salsa packet sauce. definitely not coming back here anytime soon, save your money and go elsewhere
ashnwk . 2024-03-05
MORE AT TripAdvisor
I ordered the delivery to the door I live on the 3 floor and I’m not well enough to come down the stairs so a Naber had to collect the order from downstairs and all the food was freezing cold so really not happy
Brett . 2024-02-28
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Although very busy staff worked very hard and delivered with good customer service very happy
Carter . 2024-02-24
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I honestly don’t understand why this store has such bad reviews. The staff have been nothing but kind and the environment is amazing.
Amy Ruscoe . 2024-02-18
MORE AT Google
I recently visited Taco Bell and was extremely disappointed with the of their food. chicken in my taco cold and tasteless, making for a truly unpleasant dining experience. Additionally, the churros I were stiff and bland lacking any flavor or. Overall, I not recommend this Taco location to anyone looking for satisfying meal.
BigMan Swan . 2024-02-18
MORE AT Google
Super late, wasn’t updated. Won’t be ordering again soon
Ffion . 2024-02-11
MORE AT Just Eat
Don't appreciate being interrupted when eating to be asked to leave a review. Pop it on the receipt or ask at the till when collecting food. Not when guests are in the middle of eating.
Sophie . 2024-02-10
MORE AT Google
I only order for my child but I don’t think enough filling is inside the tacos. I stopped ordering for myself as I only had one tiny bit of chicken once. Poor value
Helen . 2024-01-31
MORE AT Just Eat
Always had a good experience getting some takeaway food here for the late train journey home after some beers. A lot of the menu is fairly bland but is good once you've added some hot sauce. Love the Cheesey Gordita crunch as well as the fried chicken soft flour Tacos. Cinnamon twists are delicious too, you can get a big sharebox of them. Always some good special offers on the website. There's obviously much better places to eat in Cardiff, but this makes a nice change from Mcdonalds and is better than Burger King.
Paul Bobo . 2024-01-30
MORE AT Google
Might have been the time of day that we visited but it felt a bit soulless. Like someone fancied owning a taco bell then stopped caring after it opened. Food was decent enough, staff were polite, so nothing to complain about there. Bur definitely feels like a void in terms of soul.
Ron “RonBSM” Jones . 2024-01-29
MORE AT Google
Food is fine. The whole place needs a good clean
Jake . 2024-01-28
MORE AT Google
The food is good, but one box was confused
Pawel . 2024-01-25
MORE AT Just Eat
food didn't actually show up, had to go get it myself from the restaurant
Flynn . 2024-01-25
MORE AT Just Eat
Food was great, driver said food delivered so wife opened door and driver was just getting back on his bike with our food.
Martin . 2024-01-21
MORE AT Just Eat
Surprising good value for money, but the interior could do with a refresh as it was very basic and even then looked quite run down.
Andrew Beard . 2024-01-17
MORE AT Google
Also a nice cheat day food to order or a nice once in a blue moon treat to get. good food for a good price. cant fault it honestly
Jordan . 2024-01-16
MORE AT Just Eat
Overpriced and not great. Kinda place teenagers go to talk about their ex boyfriends. True story
Paul Fortescue . 2024-01-15
MORE AT Google
It was cold when it arrived and I was missing my drink. My taco was all broken when it shouldn’t be, the packaging should have Been wrapped better.
Kacey . 2024-01-08
MORE AT Just Eat
First time in a Taco Bell and I was impressed, food was tasty and worth the detour from my normal go-to fast food. This branch was quick and efficient will be back.
Gary Woodhouse . 2024-01-08
MORE AT Google
Food was horrible, bland and soggy. No flavour. Never again I be ordering from here.
Ruta . 2024-01-08
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food was really cold and bag was damaged i would like a refund
nelson . 2024-01-04
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I didn’t get my refund even though i didnt receive the taco or the chips i payed for
Daniella . 2024-01-03
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It came way after the promise time
Briallu . 2023-12-31
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Didn’t get the churros and Carmel that we ordered
Caleb . 2023-12-31
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Me and my daughter had a great time.
unicorn_freakk 078 . 2023-12-23
MORE AT Google
Delivery driver couldn’t find me and delivered food without delivering it, also food was cold and has items missing. Very disappointed
Owen . 2023-12-16
MORE AT Just Eat
Baaad so dry, no flavour, barely any filling, cold
Ellen . 2023-12-15
MORE AT Just Eat
Never seen anything like that before poor quality burrito basically a wrap filled with cheese sauce and like a table spoon of mince and very small,then there was the tacco smallest meanest thing i have ever been served,surely people wouldn't go back and buy that a second time,fries were nice!
Paul C . 2023-12-15
MORE AT TripAdvisor
Very disappointed with the service food was very cold and the food arrived late I won’t be ordering again!
Muna . 2023-12-14
MORE AT Just Eat
An interesting experience, we went there simply due to the fact its taco Bell and we had to try it, Fries are amazing Crunch wrap is very greasy but not bad Cinnamon twists and the chalupa are awesome I rate 7/10 worth a visit
william Eats . 2023-12-12
MORE AT Google
Just eat maps put me in the wrong place so it took way too long to get my food so it was cold by the time I had it
Nat . 2023-12-08
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It’s so bad I’m not useing this app anymore
Nawwaf . 2023-12-06
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1st time having delivery from Taco Bell. Really enjoyed it. Will be ordering again
Angie . 2023-11-30
MORE AT Just Eat
Everything about the experience was dreadful. Decor/tables looked like they were salvaged from a primary school. Food was served in a take away bag despite choosing eat-in. There were no plates and the trays were not covered in paper. The portions were small and bland. There was no salt in the food or available, apparently there wasn't any salt in the establishment not even at the tables. Service was nonexistent. For the same money or less you will get a much better experience at pretty much any fast food establishment. Avoid at all costs.
Samuel Price . 2023-11-27
MORE AT Google
Food was warm delivery was on time no issues
Tom . 2023-11-24
MORE AT Just Eat
The chips were soggy, the crunchwrap was falling apart and not at all crunchy. Really disappointing all round.
Connie . 2023-11-22
MORE AT Just Eat
delivery didn’t arrive, I want my money back
Amaya-Lily . 2023-11-22
MORE AT Just Eat
Lovely food! Quick delivery! Friendly delivery driver!
Raven . 2023-11-19
MORE AT Just Eat
Whilst the food is great the management leaves a lot too Desiree if you pay for a bad don’t e spect to get it, if you want food it might be missing, and if you bring this up they’ll be very bad throwing stuff at you expecting you to do there job for them, it’s what your paying for your they don’t care and it’s what brings that score down
Logan Williams (the flame) . 2023-11-18
MORE AT Google
Wrong drink but everything else perfect as always
El . 2023-11-18
MORE AT Just Eat
Whenever I order, there always seems to be an item missing. Last time I will ever order from this food chain- don’t like the food and only order to keep a family member happy - guess they’ll have to be grumpy from now on!
Helen . 2023-11-18
MORE AT Just Eat
I have a crunchwrap and quedillas missing and the restaurant won't send the driver out so I'm going to order them AGAIN and I want a refund for the first lot.
Emma . 2023-11-18
MORE AT Just Eat
They litterly forgot over half our order. Wasent like it was busy or anything.
Luci Lee . 2023-11-18
MORE AT Google
Awful service. Order took ages to start preparing. Delivery driver collected order and went to collect multiple orders using different delivery apps. 1x fries missing from meal and food was cold. Not great experience, won’t order again
Andrew . 2023-11-12
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Really good tasty food but when I went there there was this big bloke in the back who was working and he was shouting at everyone for no reason really
Harley . 2023-11-06
MORE AT Google
Food was horrendous don't hold much hope for the people from demolition man if that's all they had to eat. Would never eat there again.
Gareth Lloyd . 2023-11-05
MORE AT Google
Incredibly messy sauce was everywhere in the bag except in its container food everywhere, I still ate it was nice but so very messy
Andy . 2023-11-04
MORE AT Just Eat
First time I've made an order from Taco Bell. Food came cold, plus I were missing churros with caramel souce. I've tried to call them but no one answered the phone. Very dissapointed, not ordering again. What a shame!!!
Dana Patmalniece . 2023-11-03
MORE AT Google
Amazing service and food was still hot when it arrived
Olivia . 2023-11-01
MORE AT Just Eat
Food was freezing terrible quality barley any meat churos were missing as well u would like a full refund
Lucia . 2023-10-31
MORE AT Just Eat
Dropped my food in front of me and the bag and food is damaged
Jax . 2023-10-31
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The food was very cold wasn’t very nice, I ordered 2 Pepsi and got 2 Tango orange instead which wasn’t what I ordered
Aneta . 2023-10-29
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