Taco Bell in Leeds

CHECK YOUR ORDER - ever since they've seemingly been under new management, they always seem to miss bits off your order (e.g. sauces you've paid for) or get the ingredients of what you've ordered wrong (grilled chicken in a soft taco instead of crispy chicken). This has happened so many times for me now at this particular store. Never had this issue with the Kirkstall branch. It's bordering on a scam at this point.

Great food, plenty of choice. We ate in, and there was plenty of seating available.

Was given a burrito in a mouldy wrap which was quite off putting, but staff were very apologetic and I quickly got another and a bag of cinnamon twists.

Absolutely filthy little hole, no soap at all in mens toilet! Not even a sign of an empty soap dispenser present! Toilet looks like hasn't been cleaned in days!!! Not even a single cleaned table in the building when visited at 6pm! Filthy place!

Went here after a night out. Service was fast. Food could have been better but it wasn't too bad. Toilets where locked which was kind of annoying but understandable cause it was 2am. Would recommend if your looking for a quick place to grab a bite as it was cheap and fulfilling

Meh. Food was completely cold the time I got home (10 min). It didn't feel fresh (taco, burrito, fries), only churros was tasty. I was surprised that I got my order within 1 min after leaving the kiosk (I wonder why). This is not the Taco Bell I remember for

Place is always kept clean. Refill drinks. Food always comes out hot and accurate. Their recipt printers are never kept stocked tho.

Good was awful, as artificial as it gets, save your money and go to an authentic mexican restaurant instead.

I tried applying for a job went for an interview a few days later I got an email saying that my interview has been cancelled I tried calling multiple times just for my calls to not be connected I then went into the store to talk to someone about it just to be told the person who was in charge of hiring wasn’t in and wasn’t going to be in for a few days I left my name and number with the manager and was told that I would hear back from them in 2 days when they would be back in it has now been 4 days and I haven’t heard anything since my calls are not being answered I just need a job

Food is banging. Way better compared to competitors. Enjoy it very much. Definitely gonna come back!

The worst Taco Bell to go to. Always gets orders wrong and it smells. Management needs to do better

People are excellent, Taco Bell is heavy on the lettuce, light on the meat. The hot sauce isn't hot, but it's passable.

The food was great, even though the wrap was served a bit cold. Pepsi was so watery that I couldn't taste it. The toilet was filthy and there wasn't any soap. But the food was cooked quite quickly

Not happy for a staff customer service staff customer service staff customer service

I recently visited Taco Bell and had an exceptional experience, thanks to the wonderful service provided by Nimit, Asfaq, and Srinath. From the moment I walked in, they were welcoming and attentive. Nimit's friendly demeanor made the ordering process smooth and enjoyable. Asfaq ensured my meal was prepared exactly to my liking, and Srinath's efficiency at the counter ensured I didn't have to wait long. The team’s professionalism and dedication to customer satisfaction were evident throughout my visit. Kudos to Taco Bell for having such a fantastic team!

Great Place, wonderful service 👏🏾

It a wonderful experience, food was warm, freshly made. Open kitchen, very fast order received. It not a halal store, but interior is clean and neat, nice customer service enough sources and napkins are provided, drinks were fizzy and taco looks beautiful.

Please don’t eat here. It’s disgusting. The food looks like it has came out of a vending machine. Don’t waste your money.

Foods were delicious and fulfilling, employees were fast and kind. Definitely would recommend🌸

Nothing like the American 🌮 🛎. Sorry guys but its a swing and a miss. Order wron diddlyong, wasn't busy so no excuse. Ok for a quick bite if you don't want disappointing by mac dontalds. Unfortunately Nothing more to say.

Indian guy with beard is one the worse rudest person ever.......

Not a good place if you are a vegetarian or vegan , not many options. Great place for flexitarians or non vegetarians, a lot of variety in food and beverage, good ambience.and located in city center makes it more accessible.

Do not go. Gave me food poisoning. I came in about 5pm on Thursday 14th March, walked home after and had diarrhea immediately and threw up what must’ve been half my body weight a few hours later. It’s currently the next day, and I’m bed bound. It’s their chicken! Do not eat here!

Drinks machine wasn't working, they had run out of cans and bottles, and refused to even give cups for water or ice.. Member of staff claimed he'd informed "everyone" in the queue but absolutely no one had heard him! Two poor girls next to me had only ordered drinks! Also refused to give refunds for the lack of drinks, the food was cold and not good. I ordered nachos and got chips, as they were out of stock of those too. Woefully understocked and entirely unapologetic about it. The order screens didn't show anything as OOS.

Only been there once, the food was great and incredibly cheap

Got a meal including chips, drink a quasadia for £5.90 after student discount. Very filling and good price, good place for students to grab a quick dinner. The staff are very friendly and helpful, the toilets are decently clean, the tables are always cleared off and cleaned regularly. Only downside is a lack of vegan options unless you really like beans, then you can put them in tacos, burritos etc. Always love a good taco bell. Ignore the rumor that it upsets your stomach.

Good food, good customer service

worst taco bell I’ve been to, no beef in the beef crunch wrap, no cheese in the cheesy bean wrap, and worst of all, chicken in the cheese quesadilla that was ordered for my vegetarian friend - boooooo *tomatoes*

Bad... They gave me beef taco which I had to throw away

I enjoyed the Taco chicken wrap

Even the name tells you that the place is amazing… Taco bells like jingle bells. The first time I ate from Taco bells I bite my tongue because the food was so tasty. The atmosphere made me got more appetite. Please there is no need for you to go to a restaurant with your new girlfriend to spend £1000, take her to Taco Bell and you will get the thing😜

A decent instalment of a famous American fast food restaurant. There is a good range of food to choose from and it tastes good. There is an ok amount of seating and service is fairly efficient and effective.

it's not bad but it could be cleaner

The Indian woman who works here is so rude, if people are in the middle of eating in the restaurant perhaps don’t tell them to get up and leave. Generally get a grip and stop screaming when somebody doesn’t respond to their order number in .3 milliseconds. Usually love taco bell but this is quite obviously an extremely poor franchise run by people who don’t give a toss

There’s a clear discrepancy between the opening hours published on their website and the actual ones. I walked in at 11:20 PM (18th December), heading to the displays for self-order, and after about 30 seconds I was approached by a lady in full Taco Bell uniform, informing me that they would not accept any more orders. No problem my side (the food would not have been great anyway), but clearly the opening hours on their website need to be amended.

Below average Mexican food, not that fast and not the most pleasant of surroundings. Better options nearby for fast food.

Food tasted nice but taco is largely a shell full of sour creamed lettuce... where is the meat? Waste of money and will not go to a taco bell again

Veggie meals here are the best for fast food options. Always full.

Absolutely love taco bell, wish there was one in derby

Hate this place staff manager ignorant and didn't get my order right

"Taco Bell's veg options left a lot to be desired. The so-called 'vegetarian' menu lacked variety and flavor. The bean burrito I ordered was disappointingly bland, with a minimal filling of beans and not much else. The veggie quesadilla wasn't any better, with a meager amount of vegetables and a lack of seasoning. It's unfortunate that Taco Bell's vegetarian offerings fall short of providing a satisfying and tasty experience."

They gave me cold food ,plus the juice wasn’t there it was sprinkled water ,I want my money back

scam! no good drink, only water!

Absolutely terrible. At least girl in the fish and chip shop is dead fit and said I smelled nice. Came in during college lunch break. I'm the tall 6ft5" one who comes in every Wednesday by the way.

Don’t take cash, staff didn’t know the code for the toilet, messed up my order and didn’t say sorry when I pointed it out

Not great. Nachos are very bad, super thin and caked in over the top spices

Extremely rude staff who were throwing cans to customers because the drinks machine wasn’t working, the whole restaurant and toilets were so so dirty, tacos were like 90% lettuce 10% beef, churros were raw inside, honestly worst Taco Bell I’ve ever been to

Warm welcoming beautiful assistants great music and DJs also close by.. thanks for wonderful amazing time looking forward to next coffee

Small portions Expensive Awful surroundings Can of Pepsi stunk

Food was good. Drinks were warm for some reason and it was very loud and busy at the time I went at 1pm Saturday.

First time trying Taco Bell (I know it took me too long) but it will not be my last!!! Absolutely loved it and amazing price too. I went full on with a Quesadilla Cravings Box and everything was outstanding :) Super taste and I just cannot believe the amount of food and variety box for that price! HIGHLY RECOMMENDED

Absolutely awful!!! We ended up waiting an hour for our food and there was only 1 other person ordering, my mum ended up asking them what’s taking so long 40 minutes later as there was a constant flow of delivery drivers coming getting their food and going, they admitted that they prioritise the delivery orders over customers that had ordered there which was confusing as they can choose to say the order is ready to collect? We ended up getting our food and there were 2 tacos missing and churros, this place is awful!

The fries bell grande is sexy, the workers are friendly and treat you like a mate, and you can charge your phone there too!

Very quick order and tasty fresh food Friendly staff

Clean and tidy. Food is great especially the crunchy wrap supreme. The staff are friendly and the lady with bright lipstick was so helpful when it came to my order

Good value for money. For a quick lite bit.

very rude workers, ignored me various times, and gave me the wrong drink 4 times.

Staff were limited and food was horrible never again

Tables needed a bit of cleaning

I used to come to this Taco Bell quite regularly from when it opened in 2017 until late 2019. It was great back then - always clean, great food, good service and friendly staff. My last couple of visits (in December 2022 and this week) have been a big let down, though. This place has gone downhill massively. The food was still reasonable (although one of my tacos was seriously under-filled), but the restaurant is now dirty, the drinks machine rarely works properly (this week it dispensed no ice and the drinks which hadn't run out were lukewarm), and the serving staff just didn't seem to care. I imagine they get most of their business from Deliveroo orders these days, so maybe the restaurant is no longer a priority, which is a sad state of affairs indeed.

We ordered Cravings meal for 4 people and there was missing quesadilla and crunch wrap supreme. I called restaurant and they couldn't do anything, I love abroad and now staying 20 minutes away from the restaurant so they refused to do delivery of missing items and couldn't refund me. Food that was in the bag was amazing but it is big shame that 5 people had to share 2 people's meal. Staff needs to pay more attention as otherwise people won't come back.

Didn't order. Smelt really greasy. No visible whole menu.

Not very nice food. Filthy tables, no ice in drinks machine.

The person who served us (Joe) was very lovely and great customer service. Very lovely atmosphere

Food was good, will be visiting again definitely

Always good. Limited menu options to get what you want (meaning they get less money as I can't pick what I want).

I spent over £18 and they gave me the wrong order and even gave me chicken knowing I am halal. I am absolutely fuming because I have come all the way home with out checking. They didn’t even give me any chips and I paid for 3 THREE

Pretty decent food and drink items for a reasonable price. Service has always been quick and efficient, even with a big order. Food can get cold quite quick though unfortunately. The restaurant here has a nice atmosphere that feels roomy with plenty of seats and lots of parking available.

I've not had any bad experiences here, and the staff are extremely efficient with preparing your food

Great to have Taco Bell. The soda machine is broken all the time and no one seems to know how to fix it. But the food was spot on.

Cannot beat a good 🌮🔔 Always a go to add-on is the cinnamon twists, absolutely delish!

For was quick and standard. The guy serving was very friendly. However the seating area was disgusting tabels full of rubish and leftover food the floor looked like it had not been swept up all day. When I went to use the toilet I was even worse the urinal was full of well you can guess so only the toilet was available the seat was covered in a fluid and the floor was wet and toilet had stains on again looked like it had not been cleaned all day

Food is nice but been here twice and always a minimum wait of 20 minutes to get it. Very slow service, no good if in a rush

Fantastic service, especially for late night on a Sunday. Just what I needed after a day of travelling.

I used my disability key to go into the toilets and was yelled at by a member of staff for doing so without her permission. Not all disabilities are visible - I have autism and I’m not comfortable disclosing that to every restaurant I go in to, yet I was threatened to have the police called on me for using the toilet. I was sent into a panic attack and will be never using this Taco Bell again, literally amazed by how rude they were.

I give everywhere 4 stars because Nobody is perfect and There is always room for improvement The pop machine is watering down the fizzy pop and it tastes nasty You can taste that it's been watered-down

Good fresh food would visit again

dirty, sloppy, messy, and lacking any real effort from the team. we were very disappointed by the poor cleanliness of the place and lack of urgency around serving the customers.

They said that they didn't have any beef or chicken cooked so I had to go with vegan, but then someone in my group was able to order the chicken then was given beef. Make it make sense.

If there was 0 it would b 0 stars Don’t listen They arnt burritos they are wraps Drink machine is in bits. People cooking your food look miserable n don’t listen

Excellent food with very fast and efficient service. Very friendly helpful staff

Staff didn't acknowledge our arrival and when we said excuse me they looked at us like we had interrupted their life. Are people not trained to acknowledge and say "I'll be with you when I'm finished" anymore? Food bland and over priced. Twice the price of the US version but amazingly of worse quality. Avoid.

Nice eating at quieter times here. Been when it's busy and it's not so good. But when it first opens and is quiet it is great. Nice fresh food and good service.

Ordered some food from TacoBell for a team lunch at my office. The restaurant accepted the order, our delivery driver arrived at the restaurant and then just sat there for 30-45 minutes. Eventually the restaurant cancelled the order. Really really dissapointing customer service, no contact at all about the cancellation.

As soon as you even walk past the store, you are assaulted by the stench of urine. I tried to soldier on and bought my meal to dine in initially, but after nearly gagging whilst they prepared my order I was forced to ask them to make it "to go". The food is nice, but the place absolutely reeks.

Another mid week experience to this particular Taco Bell where they had completely lost control of their orders. 45 min wait for a wrap on a Tuesday?? Insane

Super greasy and nowhere as good as I remember when I was here last time. Tiniest amount of beef in the tacos and just everything was soaked in oil. The frying machine was out of order too or something. Not good.

I ordered £20 worth of food from here on Uber Eats and they only delivered one of the items, I don't understand how you can fail to read 3/4 of an order

I have come here a few times and staff are always friendly. My most recent trip I had Joe serving me and he was very helpful and polite. Food was really good and would definitely recommend.

The food was an embarrassment. The burrito felt empty so I opened it. The photograph attached speaks for itself.

The food was an embarrassment. The burrito felt empty so I opened it. I have never seen such a small portion of food in my life. There was roughly a teaspoon of beef inside. Sheer and utter greed and when I phoned to discuss it, the manager didn't care. Also items were missing from the delivery.

Food was pretty poor, there are much better mexican outlets that provide better quality and taste however it was quick and the service was good

Ice machine was broken had to drink luke warm drinks.

Wow. Where to start. Quesadilla £4.99. Slightly overpriced but so sensational never the less. However the star of the show, my boy Jacob T. 6’7 from the waist below, simply the best customer service you’ll ever experience, someone I really hold close to my heart after my taco experience. Forever grateful my mate.

They never turned up with the order. When we called was met by a rude person who cut me off when I’m asking for him to sort it out!!! They expected us to just pay and not have the food!! RUDE

Lovely and clean, nice menu, friendly staff

Disgusting, the drinks were warm out of the dispenser, staff barley spoke English, very dirty, food everywhere, toilets didn’t work, dirty floors.

Tasty food, plenty choices, free to pick any drink and chips are like from nandos

Wouldn't bother again but that's just as a the food was not anything special

Nice quality food if u do a a survey whilst in store u get free curios with a lovely caramel thick sauce why not eh free food doesn't come anywhere