Taco Bell in Wiltshire

Filthy toilets and I mean to dirty to use, staff abysmal, can't understand basic English, can't read or explain that they don't serve tea. Staff stood around while the place was very dirty. Would not visit again. Food is very salty, it's all you can taste.

Food quality is poor, over seasoned nachos which overpowers everything else, half of the box meal was cold and the churros were chewy.

Restraunt was clean and service was quick and very polite. However, the main flavour of my Taco was salt. Quesadia was warm, not hot, and lacked flavour. Nachos were over seasoned and felt like chewing on powder. Churros where also cold and chewy. Overall really disappointed by the food as the service and atmosphere was great.

Very little filling in the quesadilla as in no filling

Very poor . Hardly any filling in wraps this place needs inspecting ASAP!

Sorry taco bell but just not cutting it food week an small poor drink selection only good if you like diet drinks about as mexican as Donald trump

Absolute joke. Got my order wrong, and It took 15 minutes to sort out. When they finally gave me the right order, the fries were the same ones that were sat on the side for 15 minutes. Got home and found out there were items still missing!

Food is always really good! Service is great and the toilet standards were so much better than last time.

Good speedy service, foods good, quick service

Great to find a Taco Bell on the A303. Food was delicious.

First time to taco bell.in a long time. Really enjoyed it this time around. Food was hot and tasty!

Great food, 7 layer burrito is lovely

Visit on Friday and it was pretty busy. Has many parking spaces. Service was quite fast for Friday. There are not much seating for big groups. Dining area and customer toilet is pretty clean Drinks are free flow, so don't have to stick to one drink. Unfortunately pets are not allowed like other fast food restaurants. However, there is a water bowl outside for dogs, a staff member came out and changed water as soon as he sees a dog and it is very kind.

Amazing staff, my food was amazing and clean restaurant and charlotte absolutely made my day!! So polite 😜😜

Nice mexican, clean and quick service

been planning to come here a while now and as soon as we pulled up in the car park i said to my fiance that it looked pretty empty and theres normally a reason for that and its generally not because they are any good. we ordered on the app before going in and its buggy as hell, vouchers are impossible to use and it kept throwing me out the app saying that my device was rooted which is untrue, the reviews of the app are accurate. someone else uploaded a picture of the toilet in this place a few months back and it doesnt look like its been cleaned since that time, it was disgusting, under the toilet seat was filthy and brown..........the floor littered with used tissues, stains all over the place...... and the food.......well.........i had nachos which the staff kindly dumped all of the sauce in a single corner............also had a burrito which was 90% wrap and 10% filling, another reviewer uploaded an image of the filling of their own burrito and this picture is very accurate. i also had a crunchwrap and of course i know that places like these provide food that looks absolutely nothing at all like the images they display, the burrito and nachos are already testament to that fact but the crunchwrap was an absolute joke........barely any meat at all and the first thing i said when i bit it was that it was mostly sauce and nothing else, second bite the same.......third bite a pattern was developing. there was a pathetic amount of meat - another reviewer has stated that it was mostly sauce, this is also accurate we do not plan on visiting another taco bell in the uk again after our experience here, it was diabolical. ultimately the quality and quantity of food was very low and the place was absolutely filthy...........no wonder the place was practically empty

Nice to enjoy something different

It's taco bell. You know exactly what it is.

Top quality food, helpful staff and tidy place.

No ice in coke terrible customer service didn't ask what we wanted in our tacos or if we wanted soft shell and was very impolite and looked like they could not care less

Topped nachos and cripsy chicken burrito are really nice, service was fast and dinning area seems well maintained. Good thing about drink is refillable and have many choices. Churros were crispy although there is no other option then caramel dip. Hot chocolate dip would be the killer.

Best customer service, good food, warm environment!

My tacos were really good. I had a mix of soft shell and crunchy. The seasoned fries were my fav.

clean, good customer service, food is great

I ate at the Glasgow taco bell years ago when it has just arrived in this country and it was great, so passing by and seeing another one, I had to stop by and grab another one. Unfortunately, the standards of the food didn't seem to be as good as I had remembered. The soft taco I had was just a strip of chicken on a tortilla with some cheese and lettuce thrown on. For £3.19 it wasn't great. The quesadilla was better and actually felt like something that had been properly prepared. Plenty of flavour, but just didn't feel like there was much there. For something that cost over £5, it didn't hit the spot. I left feeling hungry like I had only snacked even though I spent almost £12 on my food. Another downside was that when I sat down in one of the booths, I placed my drink on the table and then leant on it as I sat down. The table was uneven and I got doused by my drink. Not a great experience to say the least. I personally would not eat there again. Luckily there are plenty of options on the business park for those looking for something more substantial and those who aren't looking for a lemonade shower.

An improvement since I last came about 6 months ago food was quicker and service was better although cleanliness still needs to be improved. The price is fairly expensive so I would only recommend a small lunch.

Went on a Friday night, introduced a friend to the only restaurant that survived the franchise wars. Service was fast, food was good. Toilets could be cleaner but food is the main reason to come here

Right, so, food is always pretty good BUT if you order the anything with a gosh darn TACO in it be PREPARED for a full clean-up operation there son. I akcnowledge that they are not the easiest things to wrap in a delivery but my shell was PURE RIPPED IN HALF - opened the darn paper and salad, mince went FLYING across the living room, dogs were going MENTAL it was crazy gaems, I've seen less action at an EXPENDABLES MOVIE PREMIER. At the end of the day dogs were as full as the Billy Goats Gruff if he would've eaten those SNAKEY goats and my burrito was sound.

Decent grub, something different for fast food.

Food was cold and the staff were not very pleasant or polite

Tables are dirty 24/7, toilets are always in bad condition, food is glorious just a shame about the rest of the restaurant, nobody wants to wipe the tables, there will be 2 staff standing doing nothing instead of deciding to clear a table, shame as the food is lovely. ***Update*** I went back today which has been a week later as I thought maybe I was being harsh and I will give them another chance and amend my review BUT no, if anything this experience was worst, unfortunately it seems to be on the decline, not a single table was clean AGAIN and the toilets didn't look great but the smell was even worst, even the disabled toilet was a state, such a shame.

Forgot how much I like Taco Bell, American Mexican food.

Reasonable food, dirty restaurant

My girlfriend tried it for the first time and loved it. Nice and clean inside.

Great food, very helpful staff, no atmosphere at all but who cares, most people are passing through.

Was OK but not as good as the ones in the States

jake served me on monday and he was great, he was very helpful and gave me advice on what to order as it was my first time. the food was amazing and the service made the experience even better. jake is an amazing guy who told us some really funny jokes as it was quite late and me and the kids were tired. thanks taco bell, and jake, we’ll be back soon :)

Popped in after a long journey food was excellent I was served by Jake and he was very professional and helpful with the menu and had kids in the car so another staff member named netava I believe brought my food out to the car for me was overall a great experience would definitely return

Food was nicer than I expected for a fast food chain. We had hard shell tacos. 2 out of 4 order machines not working and staff busy so ordering took time. Gluten options should be trained better and clearer.

Says it opens at 10am no lights on, no staff. Sort your times out on google

Worst place you can possibly go in this whole place to eat, service is slow, food is bland a burrito is the size of a sausage thin and no filling. I have been twice and both times they have failed to deliver anything good completely subpar. Do NOT COME HERE

If you like your food slimey then I recommend. Otherwise, give it a miss, oh and I think they forgot to add flavour.

Forgot part of the order so had to wait for it so part of the meal was only warm .apart from that everything was fine but no children menu

Located just off the A303 at the Amesbury/Bulford Junction. Is on the park with other restaurants, Holiday Inn, etc. There is parking area and drive through. The area was clean and tidy. Entrance to the restaurant area is via a side door. There is self serve and counter service. The eating area was clean and tidy - the toilets were not. The food and value for the food was really good - would recommend a visit for the food, well worth it for the quality, taste and variety.

First time eating at Taco Bell. Very tasty.

I visited Taco Bell Thursday night when they informed me they ran out of beef and rice which is fare enough so then I asked if I could have the chicken burrito as a box meal instead and the man was rude and said no I visited Taco Bell again at 20 past 10 (they was closing at 11 as advertised) as we drove into the carpark the man working in Taco Bell spotted us and ran to the door and locked it we then said isn’t it supposed to close at 11? He then replied “not tonight” (on a Friday night at the end of the Easter holidays)

Had the burrito ,was very soggy. Chips were nice. Average.

Nothing special or exciting, left wanting more for the money.

You can't beat a Taco Tuesday! Friendly staff, they don't leave you standing for long. Plenty of seats to eat in, clean environment.

Went there today and the food was cold. Tables were dirty and the toilet even worst. Not going to be back

Went to the Amesbury outlet, first visit for my husband and our 4 year old, sat down nice clean restaurant, fast service food tasted lovely my husband and daughter & myself really enjoyed the food definitely worth a visit

The fries with the seasoning killed the meal for me they were soo salty i couldnt even eat the food to be honest i wouldnt go again.

First time at this site!! Hard work, untidy, not great!

Top nosh and reasonably priced to compared to other fast food chains.

All I can say is disgusting and dirty! Hard pass

This is a fantastic place to eat.

Love Taco Bell. Went a lot when lived in London but now this is the closest one to me and they can never get it right. Burritos are flat and lack any filling. Tacos are broken and scimp on meat. Tables never clean, staff are gormless most of the time

Go to McDonalds, you’ll have a better experience! This Taco Bell is really dirty - the floors are sticky, the tables don’t get wiped between customers and the toilets are also grim. Service is really slow, expect to wait 15+ minutes for your order and don’t expect it to be right - ordered to eat in and it was served in a bag as a take out with no trays!? Food was ok but the overall experience spoiled it. Also watch out for the giant crater in the car park where the block paving sank soon after opening! It’s been there for a year now but luckily it’s had the same orange plastic barrier over it all this time which is working great! (They probably got it from McDonald’s)

I saw a worker with a Free Palestinian Pin on which is not appropriate to wear with their employees uniform. This is outrageous. I am almost sure that Taco Bell does not endorse this message, and it is clear Is violation of the company policy.

Thanks Net for amazing service!

I’m a big fan of Taco Bell, but this place just can’t get it right 😓 ordered few days ago and this was my “burrito” 😖

Would have been ok if the food was hot or even warm and the floor was swept.

Toilets absolutely disgusting. Had to change our baby in there. Piss and grime everywhere. Didn't order because it was so bad.

The place was filthy. Went in at a really quiet time and had to clean our own table as every table and the floor was covered in food and rubbish. Whilst 3 servers chatted and looked on from behind the counter. definately not going back.

The food is exactly what you'd expect from a fast food place: quick and tasty but not gourmet. Taco Bell is also one of the cheapest, similar to Maccies. Their seasoned fries are great, not particularly spicy but flavourful. The whole menu of mains is good, and the cinammon twist sides are surprisingly tasty. The staff are friendly and helpful. Its generally quiet but can get busy at normal peak times like any fast food place. My one criticism would be the cleanliness of the floor. You can see it had been mopped, but it looks like they just pushed the dirt around. This only gets worse in the toilets. It's not shocking, but it is noticeable.

Went with a group of friends, started off with the wrong order went in and was still missing stuff so went back in. When we finally got it all the beef was all raw. When we went back in again they replied with “oh” so asked for a refund and after some argument finally got it

first time I had tried Taco Bell - never again! I had quesadilla cravings box, I can only describe this as greasy slop in soggy taco and even worse in tepid floppy corn/wheat bread quesadilla. Fries were totally inedible - soggy, over seasoned and with enough salt to raise one's blood pressure considerably. the Churros were just about passable but I threw 75% of the meal away - avoid if you're after anything that resembles food.

Absolutely awful me and my colleagues went to a service nearby the area we were working on. We decided to come to Taco Bell. We had to wait 20 minutes for our order to come and the food was absolutely awful. The workers looked like downies. Customer service is poor. Just don’t come here if you if you don’t want your mood to come Down

Dirty toilets. Slow service. Food luke warm. Within a few hours of eating my tummy was upset!

Ordered the Volcano burrito and got a flat wrap. Barely any meat mostly sauce. Burrito sizes are very inconsistent! McDonalds wrap is meatier, fuller, and flavourful for half the price! Very disapointed and will definitely not coming back. I'm sure that most of he people who dined in during our time feels the same. Hopefully they'd leave an hinest review as I did.

Food took too long and hardly any filling in the burrito

Not the best Taco Bell I’ve visited and they didn’t except the rewards club app.

The restaurant was fairly quiet but I still had to wait 5 minutes for my food. I ordered a quesadilla cravings box, the taco was fine and the quesadillas were edible but the fries were cold and clearly stale as were the churros. They had definitely been left on the side for some time (with it being quiet likely left over from lunch time). I will definitely not eat here again.

First time in a Taco Bell 😀. Will go again

Free food poisoning with every meal. Staff members wear blue gloves just for show. Staff who go for smoke breaks exit through the back door where the bins are stored and require unlocking a gate that’s been handled by people handling waste. In a span of about 20, the chunky dude had 2 vape breaks both times wearing the same gloves he prepares food with. Chap who served me opened fridge a door and served customers with gloves on only to return to the food area to serve with those same gloves. Shockingly low-IQ staff.

Easy, cheap and nice tasting food. Nothing to write home about but enjoyable nonetheless

Overpriced really. At least it's reliably yummy.

Not too busy but tables were dirty and there were no cloths to clean them with when we asked if we could clean one. Staff were all polite and friendly and gave us some paper napkins to try and clean a table with. Floor was a mess too, not very inviting to sit down and eat. Food ordered did not look like the photos on the menu, hardly any filling but what we did have was very tasty.

Worst "fast food" experience ever. Food took 15 minutes to come out, they had almost no selection of soft drinks. The food itself is McD's quality but twice the price. Restaurant is brand new but already looking dirty - toilets were a disgrace. Whole experience means I've never visit a Taco Bell again.

This could be a great change to the usual service station options but the service is slow and poor. The food is average. The seating area inside is usually messy too. The redeeming feature is that it is different to the usual offerings.

Filthy dining area and no interest from staff to clean the tables or floor.

Toilets were filthy, the tables were dirty with customers having to ask them to be cleared despite ti not being busy and the food, even by fast-food standards, was desperately mediocre.

Excellent quality food and value for money

Order machines not working. Staff using as a social event, customers left at the till. I’m sure the staff have a wonderful time, unfortunately I cannot say the same for the customers.

I've had taco bell before overseas and always been great. The same can't be said for what I had in the UK a soggy quesadilla that came in a plastic bag, that looked like it had been kicked onto my tray and the world's dryest taco that just crumbled like something that had been freeze dried space food hideous. To top it off they forgot to tell me my order was ready!

Takes FOREVER at the drive thru. Puts me off going.

Dirty floor and the toilet was disgusting. But the food and the service was perfect.

Just went here.. at not even half 9 and they have locked the doors, absolutely stupid really

Lovely place to eat! Staff are friendly and are more than welcome to answer any questions you have. 10/10 would eat here again.

wow 15 min to get one taco. touch screens on ordering thing barely work.

Outside Bins where overflowing onto the floors, tables were dirty, floor was messy, there was a constant beeping as if a door was left open. Food was ok, but nowhere near what I was hoping for. Not much filling inside the burrito but the fries were quite good. As was the cheese sauce.

Shambolic. Ordering screens were faulty but staff didn’t let customers know. So all new arrivals tried to order via non working machines. Staff hid and no-one took responsibility. If there was a manager/supervisor present, they were absent and failed to manage the situation. They didn’t put someone Ona till to take orders. Instead each new frustrated customer had to try and get the attention of the guy taking drive through orders. When the food came some was hot and some cold. Very poor all round.

A nice Taco Bell with quick service; however every time I have been there they’ve missed items off my order and it has put me off! Their touch screens also have issues a lot of the time causing big lines and longer waiting times. Car park is too small for the amount of customers at peak times.

Didn't put any meat in my taco or burrito

Underwhelming... Long service, small portions and just generally a bit naff. First experience of Taco Bell ... will be the last

I haven't been here but I've heard it's ok!

If you don't take my order I'm off to KFC ...very bad staff training

Tasty food, quick and friendly service. Obviously not high end traditional Mexican but still better than other fast food places nearby in terms of taste and quality.

Great place to stay. Family friendly & very safe. Staff are polite & friendly.

Got the order wrong, food wasn't hot. Every table was dirty and food all over the floor and counters in food prep area. Staff couldn't care less when challenged about the state of the restaurant. Expensive mediocre food at best, meals on menu not served with a drink. Would strongly recommend people avoid and walk over the road to McDonald's instead.