Based on 3.130 opinions finded in 2 websites
Based on 3.130 opinions finded in 2 websites
Opinions
Fantastic service through and through. The staff are always so warm towards us, even in busy and stressful times. Food is always made to a great standard and I always have a lovely time ☺️
Olly Jones . 2024-10-20
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Great meal, staff were wonderful! My food was prepared exactly the way that I wanted it, the staff were very welcoming and helpful and the service was great.
Pran . 2024-10-20
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Amazing, as per, excellent service, nice atmosphere and great food. Would 100% recommend to anyone, they also do functions Thank you!
Darryl J . 2024-10-20
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Definitely NOTHING To rave over. Place is unkept , went to the toilet , as I was walking out the metal part on the door frame for the lock ripped my brand new £60 jumper on the arm. Food was nothing special , standard. The lady who served us was so rude , she clearly did not want to be there what’s so ever , young girl with a terrible attitude problem. We asked for sauce and she took 20 minutes to the point my little brother actually got up and went to the bar himself for mayo. She then looked at my brother funny when he was walking away with sauce as if she was about to do it !!! Then she came over with a face on her and went “ do you want pudding or not ?” Found her extremely rude 🤗wouldn’t recommend !!!
Seren R . 2024-10-17
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Beeches had no power we wasn’t even offered a bottled beverage no food as no electricity no one came to explain what was going on definitely wouldn’t recommend
Jenny Williams . 2024-10-11
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Dinner out with family, age range 8-74. Everyone really enjoyed their food. Served hot and didn’t wait too long. All staff - Cerys, Chell, Yas & Jess - were friendly and helpful. Price, including drinks, was very reasonable.
John W . 2024-10-09
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Stayed in the Premier inn 2 days and eat in the beeches across the way big thanks to karis and the staff for looking after us, lovely food big thanks to all
Nab1uk . 2024-10-09
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Has gone downhill a bit since our last visit!
sleapy flyer . 2024-10-02
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We happened to eat there and do not regret it. Lots of visitors, place clean and polite, no problems. The meals, 2xfish&chips and a chicken dish, were delivered quickly and tasted good. We recommend everyone...
Allan Orub . 2024-09-28
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Excellent as always. Served by Gray- The Kenny Omega of Hospitality. 5 Stars all around. The food was outstanding, the service brilliant, and a good atmosphere. It can get INCREDIBLY BUSY, so I would recommend booking. However the existence of Gray implies the existence of a Will Osprey of Hospitality
Owen Jones . 2024-09-26
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Absolutely lovely great food and great service
Ian Lloyd . 2024-09-23
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very disappointed. took my partner for a meal and i had to go up to get my drinks as they forgot, i asked for fish, chips, garden peas and bread, they gave me fish, cold chips, mushy peas, and forgot my bread. i felt sick after eating the fish. my partners chips where cold and her gammon was so chewy she choked. disgusting prices and also they werent even half full of customers. ive had 10x better service at plas coch restaurant when they are full up. avoid the beeches. its not what it used to be. also since we left the beeches me and my partner has had a weird taste in our mouths. like urine. 2 other customers said the same thing. we were both sick when we got home so someone must be washing the pots in piss
Zak Evans . 2024-09-21
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Sadly some of the worst service I’ve ever had. Main order was taken at an ok time but 45 minutes after finishing our mains they had not been cleared. After eventually giving up being served I went to the bar to ask to order deserts but was at first told we couldn’t as the kitchen was closed. Another, I assume off shift, staff member who was drinking at the bar corrected this. Shortly after a staff member came to our table and said “right what do you want” in a very short manner. We had to explain we hadn’t even seen a dessert menu yet. We also ordered drinks, these never came. Clearly someone had decided to close early that night and wanted us gone. We would have left earlier but had a pre paid meal from the hotel.
Tom Brien . 2024-09-13
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Family friendly pub located by a premier inn. Went there because they offered vegan options. Had a nice meal. Service was good. Food was reasonable price and good quality. We enjoyed our meals.
Richard Wilson . 2024-09-09
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I was staying at the hotel so had a meal and breakfast here, staff were friendly and food was nice. They were really busy but food came out in a good time, breakfast was also good.
Mark Harvey . 2024-09-08
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Lovely place but needs more staff.
Joanne Williams . 2024-09-06
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Lovely food and great service 👌
Carol . 2024-09-03
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Food is usually good but I ve had the chicken and ham pie twice and it was very dry both times .but the gammon is always nice .
Christine Latham . 2024-08-31
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Popped here as a group of 8 for breakfast. Glad we booked before we arrived as with it being a Saturday it was really busy. It was also cash only but luckily when we called to book we were told this information. Plenty of selection of food whether it be hot or continental. The best pain au chocolat I have ever tasted
Hana Hughes . 2024-08-29
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Went to meet up with family. Food was good, staff were more than good. This is going to be our 'meet up place' in the future, as its central for everyone. Thank you for making our 'get together' so nice.
Barb Grigg . 2024-08-26
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The staff are always very friendly and helpful, especially Gra and Luke who are brilliant with our small children always making them laugh and going the extra mile. Can't fault them enough makes the whole dining experience better.
Dean Lawson . 2024-08-25
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Lovely food ! Great service,! Would recommend! Xxx.
Sally Townend . 2024-08-25
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No come on - this place is awful. I even said to the manager ‘come on, you know this place is crap’ and he said ‘yea you’re right’. Nuff said.
Mark Burton . 2024-08-19
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Come to stay for 2night working away from home food was amazing staff was more than helpful. Michelle went above and beyond to help was me when i noticed they were doing cash only 100% from me
Michelle R . 2024-08-19
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Was such a shame that although the staff said the phone signal was very poor in the pub that they wdnt honour many proof forms of blue light discount I had to enable the discoutt to be taken, kept saying I need the code of the app I cdnt get with poor signal. There has to be another way to verify this. The meal was over £100,
Davis52 . 2024-08-18
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This is our go to place every few weeks, Food is always very very good for the money Early lunch menu amazing value👍, staff are always very attentive, Suzanne is hostess with the mostest, very welcoming, lovely personality🩷
Pauline Salisbury . 2024-08-18
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Our waitress Suzanne was so nice and the food was immense!! They cooked and served very quickly. Overall would recommend!!
Ella B . 2024-08-17
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Just popped for lunch with the family, had some really nice food and great hospitality from the lovely lady called Suzanne, great value for money too
John B . 2024-08-17
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Really nice food, and nice staff, went out of their way to make our experience a good one. We had left a jumper at the table and the waiter rushed out to the car park to give it to us.
Andy B . 2024-08-17
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The very worst welcome we had ever had in a restaurent. This was taken to the point of rudeness. Left without drink or eating as a result.
Valerie Maxwell . 2024-08-15
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I have been going to the Beeches for 35 years. I have never encountered such rudeness anywhere as on Tuesday 13th August 16.30. Myfriend and I wandered in to look around. A passing waitress asked if we had booked. When I said no she said 'wait by the desk' - no smile, no welcome just a very brusque instruction. When she came back I said I thought she had been a bit rude. Without looking at me she just said 'apologies', not looking apologetic at all. I said that we both had severe hearing loss and needed a quiet area. She made no acknowledgement or response and escorted us to a the only occupied area in the pub. My friend gestured to a window table and asked could we go there. She snapped at her 'no this one' my friend said she would go the bar and the waitress said 'it's full table service I will take your orders' again very brusque an unwelcoming. We sat for a few minutes and then decided to go somewhere else. I said to the barmaid who was pouring the drinks that we were leaving as the other person was so rude. We went to the Cunliffe Arms where the service was welcoming, friendly, solicitous and accomodating about our hearing disabilities.
Vivien Jones . 2024-08-15
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Came for a bite to eat and food was good value 2 for £11.99 before 6pm
PHIL LANGFORD . 2024-08-13
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4 adults ate here as we were booked into the hotel next door, so convenient. Expected better, but received 3 tasteless, pale, cold steaks. Cold peas. 1 steak returned, the others not all eaten, but desperate, as were very hungry, although wouldn't have fed the steak to a dog. The staff removed the cost of the steak from the bill along with a couple of drinks. The pizza was nice though. The waitress didn't return to ask if we wanted dessert. 🤷♀️ The breakfast wasn't much better. The cooked breakfast had poor quality ingredients, the only item that was hot was the fried egg. The fruit juices were disgusting tasting. Overall the interior of the pub is grotty and sticky, there was food on the carpet, small children were allowed to run around. The staff were friendly but a bit scruffy, and I'm not sure that one of the waitresses should have been wearing such long acrylic nails. The hotel is nice, but the pub let's it down. Whitbread could do better.
Anne Garner . 2024-08-13
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Arrived late they cleaned a table for us and the staff were very friendly, especially with our young grandchildren, Food hot and service was also fast.
Gareth Williams . 2024-08-08
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Really good overall , but feel really bad for staff as it seems they don’t get a break. Aside from that the food was brill and the staff are really friendly
Declan Pearson . 2024-08-05
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3 of us called in for Sunday roast on the way to Manchester airport first visit but certainly won't be the last friendly staff great food with excellent speed and service all at a good price what more could you ask for
Mark Evans . 2024-08-04
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Great service, food is worth the money but nothing more. There Beeches is very clean and welcoming. Good all round.
Dave Robinson . 2024-08-02
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Called in for breakfast, great variety of food, on the buffet and hot food cooked to order that's fresh and not greasy. Friendly service from hard working staff
Sam Moon . 2024-08-02
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Absolutely lovely pub and very cost efficient, however the young girl serving us was rude and seemed like she really didn’t want to be there , also very slow bringing stuff out like sauces etc to the point my eldest son had to go to the bar and request again
Seren roberts . 2024-07-28
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Very good value, good food nice decor, plesant staff.
robert evans . 2024-07-26
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They did have problems in the kitchen. So a delay of about an hour. But the food was very nice!
Geoff Welsh . 2024-07-25
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Excellent quality lunch with a nice seating area. Great value lunchtime options. Will return for a repeat lunch; perhaps dinner?
Bryan Hughes . 2024-07-20
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Superb, with a good selection of beers and a nice unpretentious menus; a very friendly place where the Staff happily go out of their way to make you welcome. I visited when the Euro Final was about to kick off and was pleasantly surprised by the support for England (The pub being in Wales). There is ample parking.
Roger Bellingham . 2024-07-14
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Lovely pub grub ideal for families. Gray is a wonderful host and works so hard but has terrific attention to detail. He remembered us from last visit and there must be hundreds of people pass through each day.
Gaenor Watts . 2024-06-28
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Staff and food are lovely , love the fish and chips
Brenda williams . 2024-06-23
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Have been on a few occasions and it has been good. However this time the service wasn't as usual. 2 other customers that arrived after us were asked and seved drinks before us and had orders taken. We had to ask for drinks and our order to be taken. Also the staff started to clear our table before everyone had finished eating. Then we were, one again, left and had to ask for the pudding menu. We will return but the staff need to be more attentive and 'read' what is happening on each table instead of just walking past. We had to call the waiter on each occasion as there was no eye contact.
My Canon Phone . 2024-06-17
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Possibly the most disgusting service I have ever experienced in my life and the worst review I will probably ever write. When the food arrived part of the meal was cold. So we had one meal with a cold burger and chicken and ribs with cold chicken. We also asked for sauce which didn't turn up so one meal had cold chips. All of these items eventually got replaced and we were advised that we would have complimentary sweets. When the bill came they were on the bill and the manager who was absent throughout the whole process told us that because we didn't ask for new meals we would have to pay for the sweets. We advised that we wouldn't have had them if we hadn't been told that they were free. At this stage we said that we would just walk out then at which stage he threatened to call the Police. Absolutely disgusting behaviour. The person at the bar seemed intent on getting angry with the drinks. I've never dealt with such a rude and frankly confrontational manager of an establishment in my life. Just adding some comments because it seems that staff incompetence and rude management is a bit of a theme in this dreadful dump. We will wait to see what the head office has to say about the disgusting service that we received. The description of service local cask ale is incorrect there's one on that certainly isn't local.
Glyn Chaplin . 2024-06-16
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Food was good and the price of it, Beers expensive
Stephen Lush . 2024-06-10
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Brilliant service by Suzanne absolutely brilliant every-time we call in. Well done
Ffion Lily69 . 2024-06-09
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Just had a superb all you can eat breakfast. Really first class and terrific value. Thank you.
Timothy Moore . 2024-06-06
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Very nice. Went for a meal for my dad's birthday.
Gary Lloyd . 2024-06-02
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Had a nice meal today at the beeches prices very reasonable I would definitely recommend a visit
Dale Osullivan . 2024-05-30
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Had dinner at the resturant tonight, had lovely food and we just had to thank Gray, our waiter, so kind with all of us! Amazing night. Would highly reccomend this resturant for others. Thank you for the amazing night The Beeches! 😁
Ioan Celt Lloyd Jones . 2024-05-29
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Visited while staying at the Premier Inn next door. We had pre-booked a table but we needed to change the time upon arrival. They changed it to earlier which was very kind. When dined it was on a set menu so only had a main and dessert. We had the serliun steak and curry and both were perfectly cooked and delicious. Our desserts were the same and enjoyed equally. We always came the next morning for breakfast. They was a full selection to choose from from continental to full English. Unfortunately I found the poached eggs to be really bland but u can't blame them for that really. All in all the food and service were top notch and would visit again
Paul Wirral . 2024-05-26
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I had a lovely lunch earlier and the staff were so lovely and welcoming! The food is great value for the money and I will definitely be back again!
Chloe Stigling . 2024-05-16
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Walked in and thought that I was undressed, every one was wearing tuxedos, Turns there was a memorial for someone and I was welcome. Good food and dogs are welcome.
John Holland . 2024-05-15
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Lovely breakfast, waited over 40 minutes to get served, only to be told we could have got up and had cereals etc while we waited for full breakfast
Jean Clarke . 2024-05-13
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Good food, great prices. Will be back
Daniel Williams . 2024-05-09
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Brilliant food, great value for money. Would definitely recommend
gareth cripps . 2024-05-09
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The service by one person on the bar was appalling!!!! She had no customer service experience at all and was quite rude!!!! The manager was unprofessional in his approach to the comment that was made to the person serving us. He came over to our table and started to have a go at us for passing a comment to a member of his staff, if that is the standards he is setting for his own staff by acting inappropriate to his customers which was embarrassing as there were lots of people eating and he draw attention by the way he spoke to us all, then he should take a management course himself. When I go out for a family meal I expect good customer service and a friendly atmosphere, not a rude and can not be be bothered attitude. I certainly won't be going there again!!!! Date of visit: May 2024
Diane Williams (Lulu) . 2024-05-06
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Good food & great value lunch. Will visit again
Julie Wynne . 2024-05-04
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My food was great (beer battered haddock) as was the service
Ian Jones . 2024-05-03
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Another great family get together at the Beeches. Good food great service
JACKIE SMITH . 2024-05-01
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Come here because it's cheap and does all you can eat breakfast. That's the only reason. We turned up at 10: 30am on a Sunday and were asked if we had a reservation! We got a table, but had to ask twice for someone to take our order for hot food. The continental breakfast is basically toast, pastries, crumpets and pre-cooked pancakes. There's a queue for the toaster as well as a poor coffee machine. Screaming kids everywhere. I think families come from all around for the cheap food. At 11 pounds all you can eat bacon and eggs, it *is* cheap, but we won't go back.
Douglas Aberdeen . 2024-04-28
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Fantastic, also the manager Graham he's always so pleasant, the other staff are charming.
June Greenwood . 2024-04-28
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Booked table for 2. Arrived before time . Restaurant looked quite empty. Was seated and service at table quite quick. Food arrived in 15 minutes, was nice for a lunch meal. Visited the toilets, very clean and well stocked. Would visit again
amanda Skelly . 2024-04-27
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Service very bad you wait a long time to get served food ok but waiting ages for pudding it was cold and thick skin on custard. This was a birthday party with 10 people spending a lot of money.could have been better with service.
David Williams . 2024-04-21
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I like The Beeches, been a lot over the last few years. The staff are always slow at greeting you and seating you, though, even when not busy. Foods good with nice veggie and vegan options. Great selection of drinks at the bar.
melanie lingard . 2024-04-20
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Food is good value on offers. Took grandchildren for tea after school. Staff helpfull and friendly.
susan mort . 2024-04-20
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Nice fish n chips, good service, beer too expensive.
James Jones . 2024-04-01
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Good staff good food and service
Gerry Gallagher . 2024-03-31
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Always busy each time we've come in. Staff are always friendly and nothing is never too much hassle. Kids eat free on breakfast with a paying adult what a bargain over half term
Miss W W-C . 2024-03-28
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We often visit The Beeches pub and restaurant for dinner and on this occasion for breakfast.. Usually we have breakfast before setting off on our travels... Great way to start the day and then set up for the journey... We opted for the full menu.. Continental buffet and a hot breakfast... There is an option for continental buffet only.. Book in and pay on arrival... although I do recommend booking in advance on the Beeches website... can be very busy at times... Member of staff shows you to your table.. Help yourself to the buffet style continental and selection of drinks.. Tea coffee and juice etc . The cooked unlimited breakfast order is taken and cooked fresh in the kitchen.. We have only ever been happy with the food and the service here.. And is why we return..
mark smith . 2024-03-27
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Had the fish pie, which was full of fish and tasted great. My wife's steak was good and cooked to her liking. Beer was OK and wine good. A meeting with old friends for a catch-up.
Leslie Guise . 2024-03-27
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Have come a few times , but yesterday was the worst food and service we've ever had , staff showed lack of interest had a 5 mins wait to be seated ( a "will be with you soon" would help) there was a queue of people waiting, were taken to the table B4 we could think and sit down was bombed with "what do you want to drink" (felt rushed ) , 15 mins later food order taken but it was an hour after sitting down food arrived (place wasn't packed) 1 meal was cold and sent back , another meal parts we're luke warm , the chips on all the plates looked unappealing and over cooked , staff looked miserable (personnel think it was under staffed and they'd had enough) we didn't fancy waiting for ages for pudding so left , won't be in a hurry to return for a while .
Claire Cartwright . 2024-03-23
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Booked a table at 9.30am had to ask a member of staff to take our order and we didn’t receive our food until 10.30am. Very very very poor service and extremely slow
Zara Hayward . 2024-03-17
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Recent visit- Failed to book us after my wife rang a week in advance. Then, put us on a table out the way. After this farce, they cocked up one order after upgrading and missed 2 peoples meals. Leaving the table to awkwardly wait whilst the food goes cold or eat without the full table. My family of 7 who have been going regular every 2 weeks will not be returning.
Ross Ankers . 2024-03-13
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9 of us yesterday for Mothers Day. As usual food was lovely , bit of a wait for courses , but wasn't a problem . The staff although very busy , we're all polite and professional
Eleri Phillips . 2024-03-11
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I love the breakfast. Decent pint of Madri in the embarrassing too
Owain; SLH Electrical . 2024-03-09
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The staff are very friendly (Wendy Cerys Yasmin Chloe ) prices are very reasonable and the breakfast is excellent and good Value for money
Vicki Smallwood . 2024-03-06
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Absolutely love it there, staff: yasmin, Chloe, Cerys and Wendy were all absolutely brilliant! Recommend to everyone! :)
Jake Formstone . 2024-03-06
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Absolutely stunning sunday roast followed by banoffee cheesecake. Food and service excellent
Oscar Haden . 2024-03-03
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Friendly staff and nice food ! Loveky environment to spend some time with family.
Carole Marques . 2024-02-25
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Came for a meal tonight to celebrate my sisters 40th birthday, Aiden is an absolute credit to your team, he went out of his way to make sure we were all happy , nothing was to much trouble for him, there were 17 of us and all of us will definitely be coming back in the future. I actually came from Birkenhead tonight and will definitely be back
Donna McMahon . 2024-02-23
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Food great. Poor service somewhat rude. Noisy table across from us,a quite word by staff would have been appreciated. Seemed understaffed . Bar staff had to drag themselves away from chatting to each other.
DAVID HAWKEN . 2024-02-22
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Really welcoming and friendly service from the moment I went to the bar to the moment we were all seated for our meal right to the moment we left. Food was lovely and have already recommended to others who've asked me.
Kelly Morris . 2024-02-21
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Disappointing. Only popped in for drink. Had one and left. Not a place you’d choose to go to. Knackered furniture. Tables covered in used glasses. Staff not interested. Didn’t use for breakfast the next day.
Jerry O . 2024-02-18
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We were part of a group of 20 that had booked weeks in advance. We were the first table to book and although the other 2 people on our table got their food fairly quickly. Our food didn't arrive until well after they had finished,with other tables being served before us. After going to the bar to ask were our food was. It finally arrived but luke warm. As an ex publican I would have certainly had extra staff on knowing I had a large group in. Poor management,staff seemed stressed and flustered and to top it all off the only draught real ale was stale and was returned by 3 people. You only get one chance to make an impression in the catering and hospitality trade and unfortunately the beeches was lacking in all departments
Marc Bowles . 2024-02-16
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Pop in for a late dinner with a friend had a slight wait to be seated but nothing major food was lovely a slight delay on getting our coffee's but again no real issues, think we were one of the last people to leave as we were too budy chatting away, xx will be back x thank you
Natalie Hallmark Jones . 2024-02-10
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Lovely pub very efficient and friendly staff, good food Lovely meal. Can totally recommend
Christine Betts . 2024-02-05
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Great food and service from all.
Lee Friend . 2024-02-01
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Love the breakfasts here.. definitely worth it
Em Evans . 2024-01-26
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Food was very poor standard and service atrocious.
Robert Park . 2024-01-14
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Gets busy, so recommend booking, although the staff take ages answering the phone
Karan McNicholas . 2024-01-13
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AVOID AVOID AVOID AT ALL COSTS!!! I would give this place 0 stars if able to. Absolutely disgusted with the lack of service. Barely any staff and what staff they did have were very rude, disrespectful, and unhelpful. Will never set foot in this place ever again.
Sarah Jones . 2024-01-11
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Amazing experience, perfect atmosphere, food was spot on will definitely be returning!
yt 02 . 2024-01-11
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Stay well clear from this establishment! For the extra 5 minute journey, you would be better off going into Gresford village, as there are various food outlets there. As for The Beeches, I will never dine here again. I don't know what was worse, the quality of the food or the staff attitudes'. The place seems to be run by youngsters who have got no customer service experience whatsoever, and neither have the management. DO NOT WASTE YOUR MONEY! You would be better off buying a packet of crips from the SPAR. I feel that the company needs to shine a spotlight on The Beeches and make major improvements e.g. management, customer service skills, and quality of food.
Imogen Jones . 2024-01-11
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I went with a few of my friends for breakfast, which was great The food was lovely and was pretty quick to be delivered on the table. This is one of those restaurants where do you get your own coffee and toast etc and everything was great , the only one issue was the toaster did take an eternity, to toast the bread 🍞. The staff were amazing and had a great attitude. They were only too willing to help. A great place for breakfast if you want to pop in
Indiana James . 2024-01-11
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Lack of staff, barely coming to the table. Food came steak was over cooked, tough and cold. No staff came to check how food was so unable to send back or ask for replacement
Kirstie Lewis . 2024-01-10
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Christmas Day dinner. Three courses. Couldn't fault the food or the service. Merry Christmas and a happy New Year!!
caroline jones . 2024-01-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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61 Opinions
My solicitor is trying to find you .you know why I know you still live In in Chirk I need to speak to you.
1014 Opinions
So been going here for years but Saturday was the last straw! Was in good mood,not been out for a while so was looking forward to maahis. Got there 7.15pm and waited a couple of minutes and we where seated at the back in the corner which suited us fine. Manager came over asked us what drink would we like and so took our order for X2 beers and X4 poppadoms as usual. Within minutes drinks came. My wife and I chatted and became concerned that after 20mins no sign of poppadoms . Next minute manager comes over takes our mains order and we tell him still no poppadoms and can we have another drink. 2 mins later drinks arrive. 8 mins later still no poppadoms. By now we are pretty hungry and finally they arrived. After being on the table for one minute our starters arrive so we say no thanks too early as poppadoms only just arrived. That was the last straw and we complained at the bar,too be fair bar manager was polite and did not charge us even though we offered to pay for what we had eaten. Manager,seemed troubled or in pain and not happy. Waiters where fine although I was disappointed they never came to ask us if we had ordered ,only the manager approached us. Decor,needs painting and modernising asap. Radiators rusty and dirty and inside a bit worn. Outside lights useless and more weeds than plants. Food is always STUNNING so it's a real shame to write this review buy black pepper have a new customer. Shame being going maahis for years and we felt hurt to be treated that way as we like the place.😥
875 Opinions
Usually lovely with great food but until that waiter with the glasses learns some manners I won't be going back. I asked for poppadoms whilst deciding on main course and his reply was "il take your order for that when you've decided on your mains,it's much easier for me that way" and got asked if we were leaving soon as they were closing-at half past 9.was rude last time we all went but thought we'd try again. Still no manners.