Based on 648 opinions finded in 2 websites
Based on 648 opinions finded in 2 websites
Opinions
2nd time here must admit I enjoyed the first visit much better. Huge menu choices and food very tasty. Staff are either constantly checking your table or your waiting a while.
Amanda . 2024-11-03
MORE AT Google
Food is lovely. Best curry in wrexham.
Dawn roberts . 2024-10-09
MORE AT Google
We have just had a takeaway. My wife had a Makni, described as (meat of choice) cooked in butter, fresh cream with garlic, cinnamon, ginger and cheese in an exotic mango sauce. Great, wife looked forward to it. Wife collected it along with mine (Tawa Razala-with Lamb) and find it is yet another dish, swimming in sweet sickly sugar laden coconut and almost identical to other dishes we have sampled previously some months ago. As usual with a takeaway, it is really inconvenient to take it back and complain and I will say that our experiences in the restaurant have been completely the opposite. We won't bother with the takeaway again if the menu is that repetitive.
Tony K . 2024-10-05
MORE AT TripAdvisor
Dry, tasteless food. Would give -1 if I could. Many more Indians in Wrexham that are much better
Shane Williams . 2024-09-24
MORE AT Google
Possibly the best Indian food I’ve ever had, eat her at least once a week, superb food and friendly staff 👍🏽
Nicholas Perkins . 2024-08-01
MORE AT Google
This food place is very nice the xl meal is ten ten it is so good in my opinion it is the best food shop and second is dixy. From Mustafa arfan rashid
Samra Irfan . 2024-08-01
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Collected as a take out. Absolutely fantastic food. Great flavours and decent portions. Highly recommend. Will definitely order again.
Missy S . 2024-07-26
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Dined in. Service was attentive. Meal was lovely, couldn't fault it. Decent sized portions. Will definitely go back again.
Diane Oliver . 2024-07-12
MORE AT Google
I come from the curry capital of the UK - Birmingham. This compares very well indeed. I had ‘Special Kakoo’ which I’d never heard of - a mix of lamb, chicken & prawn in a medium sauce - very good
Nigel E . 2024-06-26
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Amazing overall experience! Super nice and attentive staff. The food was the best Indian I've ever had. Would recommend strongly!
Olivia N . 2024-06-14
MORE AT Google
Amazing food, the garlic rice is to die for. Great service, very quick. Came in with the food on a trolley, nice detail. Would recommend. Probably one of the best Indian meals I’ve had.
Matilda Eliasson . 2024-06-14
MORE AT Google
We have been using this restaurant for a while and never been disappointed. Unfortunately last night our food was awful. Nann bread was cold and burnt. Poppadoms were all smashed up. Onion Bajis were covered in sugar. We've both been up all night with bad stomach ache. Very expensive for what you get. Will never go back
Emily Chesworth . 2024-06-09
MORE AT Google
The food was very good. We ordered vegetable samosas, chicken sathi, chicken mossala, plain naan and plain rice. We didn't care for the samosas, but the other dishes were lovely. The drinks on the other hand were limited. Don't ask for a specialty cocktail like a Cosmo or French martini, 'cause you won't get it. If it's not on the menu, it's not offered. The atmosphere appeared quite formal but was amenable to a post-match dinner. The service started aggressively but ended quite sweetly. We really enjoyed the warm lemon-scented towel and complimentary shot of Bailey's after dinner. Both were a nice surprise. Next time we're in town, we'll definitely pop in for another meal.
Daniella Mulcahy . 2024-05-11
MORE AT Google
Amazing experience when I visited black peppers the other night. Food was fantastic but even better service by the staff, very attentive and super friendly. Can’t wait for my next Indian there! Yummy!
Farzana Begum . 2024-05-07
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Bank Holiday Monday visit and early so was very quiet, food was tasty though. Staff helpful and friendly.
Laura Denny . 2024-04-05
MORE AT Google
Went here for the first time and got the deal where you get A starter, a curry and a side for £14.99. Me and my table all got this deal and everyone was extremely happy with their food. For this price you cannot go wrong. It was sooo much food for this price, we all had full tummy’s. Not only this the food was amazing. The service was very food, but the food was a bit slow. I would definitely recommend this place, lovely restaurant and decor.
Welsh Dragon . 2024-04-05
MORE AT Google
A fantastic meal every time we go never disappointed
marc brimfield . 2024-03-19
MORE AT Google
Great food and staff. Always have a good meal from these guys.
mark silverwood . 2024-03-10
MORE AT Google
Service was excellent fud quality also gud nice ambience. Will defenitly go here again
Dinu Thomas . 2024-02-29
MORE AT Google
Excellent quality food and great attentive staff.
chadders chadwick . 2024-02-28
MORE AT Google
Order 20 mins late & stone cold when it arrived. No resolution offered for this over £50 meal, only a discount on the next order. There definitely won't be a next time!
Helen Povey . 2024-02-24
MORE AT Google
Best coloured I’ve had in years, was staying in a local hotel and this establishment was recommended by the receptionist, I do like a curry, I had the best madras’s ever, portion size was very good and very reasonable value.highly recommend they delivered too the hotel also!
monkeymagik34 . 2024-02-08
MORE AT TripAdvisor
Been here a few times now for a takeaway and a cheeky pint of draught Wrexham Lager. Always have a friendly greeting from the manager and the team. The food is fantastic. I can highly recommend this place to anyone. Will have a sit down meal in soon, so will write a no doubt excellent review for you all soon. Thank you to the Black Peppers team. Doing a great job guys.
Paul R . 2024-02-02
MORE AT TripAdvisor
The food was amazing, and the staff were extremely helpful and friendly. We had a great time together whilst we were with you. Thank you, we will be back
Clare Theresa . 2024-01-30
MORE AT Google
We went for a meal for my partner's sister's birthday there 😉 I have never been here before and I really enjoyed my starter, main meal and haven't felt bloated next morning 😅👌xx Very recommended and I will be back again for sure 😁😍👍xx
Egle Vainoraitė . 2024-01-28
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My favourite curry house in Wrexham!
Jonny Mingo . 2024-01-18
MORE AT Google
Takeaway service very poor - we ordered at 6.15, were quoted a 7.45 delivery time. Finally arrived at 8.15 with part of the order missing. Will be using somewhere else in future.
Paul W . 2024-01-13
MORE AT TripAdvisor
Food excellent service brilliant never any problems. We all ways enjoy it.
Dereen Jarvis . 2024-01-02
MORE AT Google
Really poor place, arrived 18.00 and still waiting for our curry at 19.40. Explained we needed to leave at 8pm but told 5 more mins every 5 mins. Food came and after an hour and 40 mins 3 plates of the food was cold. Told the staff this and one of them laughed. Asked to see the manager and they said he's busy doing deliveries. Not interested at all. Also believe we were over charged. Complete rip off. Avoid at all costs unless you want late, cold food and to be laughed at.
Frank J . 2023-12-23
MORE AT TripAdvisor
This is the worst behaviour i have ever seen.The service is too bad.. They are demanding customers to order minimum 2 main course to take the order. If we don't want to order 2 main course then they won't take order and tell us directly we don't take order. So we just came out from the restaurant. That's the worst experience.
Radha pj . 2023-12-16
MORE AT Google
An hour between courses is unacceptable arrived before the evening rush too but apparently unable to cope
Stephen Parry . 2023-12-16
MORE AT Google
This restaurant is tucked away in Yorke Street Wrexham. It is clean and has smart decor. We were greeted by friendly staff who gave us time to sit down and settle before bringing the menu. The first question asked was "Would you like some poppadoms?" We said yes and in due course the six that we ordered were set down to us with a selection of dips. It came as a surprise however when the bill came that the six poppadoms cost £8.00. On reflection we should have been told that they were not complimentary. Having said that, it did not detract from what I can only say in all fairness was a delicious and plentiful meal. I opted for the lamb shashlik and the other two people in my family group selected the lamb biryani and the lamb korma as their choice. All arrived piping hot and in plentiful quantity including pila rice and accompanying nan bread. We asked if we could take away the uneaten bread which was placed in a plastic container with sealed lid. All in all our main dishes, including a side dish of potato and spinach, accompanying rice and breads plus drinks; lagers and cokes came to £83.00. We were treated to a complimentary glass of Baileys Irish cream. I would certainly go back to the restaurant on another occasion. They had on menu a naga mirchi curry dish which they labelled not for the feint hearted, I have sampled this dish before elsewhere and would say that this indeed is a very fiery curry. The menu has a good cross selection of the usual Indian type fayre and a large selection of sweet dishes which on this occasion was too much for us due to the portion sizes served to us.
Olga P . 2023-11-26
MORE AT TripAdvisor
Very disappointing. Food wasn't great and they don't like it when you say so. Rude staff who answer you back when providing feedback. Used to like the place, been going for years but after last Friday night we won't be going back there again. I'll stick to Maahis on the bypass or Ijazz. One starter didn't turn up and a chicken Kackoo had prawns in it. My mushroom pilau rice was very greasy and my meal became a mush. Explained why I wasn't enjoying my meal but head waiter became verbally aggressive. Other family members enjoyed their food but considering the total bill was over £200 is was extremely poor value for money. Place has gone down hill a bit.
B9084TOpaulm . 2023-11-19
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Nearly £60 on food that had no flavour. Only ordered here cause my usual place was closed and what a waste. Food is way too expensive for the quality. Will not be using this place again.
Demileigh Richmond . 2023-11-01
MORE AT Google
Two of us went in on Friday evening, we were the only customers. We asked for a drink, said we are in no rush to order, but the waiter insisted we order immediately, he was very stubborn and wouldn’t accept that we weren’t in a hurry, it wasn’t even late. So we politely said if we have to order immediately we will go somewhere else. The manager was beside him by this time, and didn’t intervene. We weren’t rude and asked for the bill for our 1 drink and left. No wonder it was empty, won’t be going there again soon. Poor way to run a business !!
paul williams . 2023-10-21
MORE AT Google
Disappointing takeaway delivery. Cost £28, 1 main ok, 1 side slop, rice and naan average. No poppadoms, delivery charge and service charge, delivered bearly warm, would not recommend.
Juliefoden . 2023-10-06
MORE AT TripAdvisor
First time here tonight, and what experience Why have I never been here. The food was exquisite, and lots of it. Left full and very content. Service was excellent, very friendly, and very efficient and helpful. Nicest Indian food I have ever tasted. Definitely be returning. They do a magnificent offer throughout the week.
michala1976 . 2023-10-05
MORE AT TripAdvisor
One of the nicest Indian restaurants in town,fairly priced,had some good meals here,staff are good but sometimes can be pushy depending on what day you go
Alex Lucy . 2023-10-02
MORE AT Google
Food arrived cold. Not very happy
Alys Humphreys . 2023-09-30
MORE AT Google
Amazing service and quality choice of food, the staff are so friendly and this is definitely the best Indian restaurant in Wrexham. Thank you Black Peppers!
794craigy . 2023-08-26
MORE AT TripAdvisor
Very nice meal great service and very reasonable price 👍 will be going back soon
david hague . 2023-08-09
MORE AT Google
Always always on time or early with the delivery! The food is piping hot when it arrives and tastes fantastic. The dine in is also great. The best Indian restaurant and delivery service in Wrexham. In my opinion the best Indian food Iv tasted.
sarah walker . 2023-07-30
MORE AT Google
Food is great. It’s shame they can’t get a simple order correct missed an entire curry out of my delivery and when they charge £4.50 for delivery you expect to get all your food at the same time !!! It’s not hard to read an order but clearly they don’t care. The rest of my food was cold by the time my curry arrived. Didn’t even offer any sundries for the delay. I’ll stick to ijazz from now on, shocking service
Mark Knowles . 2023-07-22
MORE AT Google
My husband and I went for an anniversary meal. We had poppadoms, chicken pakora, mixed vegetarian starter, lamb tikka sizzler, jalapeno Sicilian, coconut rice and peshwai naan. All the food was delicious and well presented. Service was excellent, very friendly and welcoming. We would both highly recommend Black Peppers.
Sw1lls . 2023-05-25
MORE AT TripAdvisor
I had no idea Wrexham had such a great Indian option. As a semi-regular visitor to the area I think this is the best restaurant in town
Mike Rhone . 2023-05-21
MORE AT Google
First time ordering from here can I just say it was beautiful, the lamb fell apart when eating it I ordered the rogan josh with all the extra highly recommended well done guys 👌👌
Tracy Elizabeth . 2023-04-28
MORE AT Google
Consistently good any night of the week. Have visited many times and always get five star service and excellent food.
Nathanael Owen . 2023-04-04
MORE AT Google
Beautiful food every time. As good as any Indian restaurant in town
Christopher Lewis . 2023-04-02
MORE AT Google
Friendly service. Best Vindaloo ive ever had. Relaxed welcoming restaurant. And great Indian beer Cobra.. Cant wait for my next visit.
Stephanie castillo alvarez . 2023-03-25
MORE AT Google
Absolute best Indian restaurant in Wrexham lovely staff lovely food!
diane grffiths . 2023-03-19
MORE AT Google
The food and hospitality was amazing. The staff were polite and the atmosphere tranquil.
andy davies . 2023-03-13
MORE AT Google
Again excellent curry 🍛 very tender chicken very nice flavour to the madras sauce perfect spice level for me and also the mushroom 🍄 fried rice was delicious
X7014GHandreww . 2023-03-04
MORE AT TripAdvisor
Lovely restaurant, one of the best in the area. Delicious food and attentive service. One downside was the appetiser chicken tikka was served very cold, although it still tasted nice. Wonder this is usual?
Kim . 2023-03-03
MORE AT Google
Excellent food and service, picked up lovely and hot,will be mine go to Indian from now on.
M Hamlet . 2023-03-01
MORE AT Google
A warm and friendly welcome. No problem accommodating a plant based diet. Attentive service. Delicious food. Meant to leave this review back in December! Found your business card under a pile of papers and it reminded me of what a lovely evening we had at your establishment. Thank you.
547co . 2023-02-26
MORE AT TripAdvisor
Myself and my wife called in after setting up the caravan at Plassey holiday park - We originally planned to get a takeaway but thought it would be just as quick to eat in. We are glad we did - the front of house welcomed us in and found us a table even though it was a Saturday night. We both enjoyed a lovely fresh tasting meal with attentive service and will return when we next visit the Plassey,
cjsmithers . 2023-02-21
MORE AT TripAdvisor
Lovely meal for 2. Great service. Great food. Very clean.
sue williams . 2023-02-21
MORE AT Google
Brilliant service - prompt but not rushed. Food excellent as always. Highly recommended. Prices very reasonable for quality of food.
Patricia Reid . 2023-02-18
MORE AT Google
Great customer service, clean and quiet. Food was nice too. I would recommend 👌
Panda Ola . 2023-02-15
MORE AT Google
Service is great, the food is better - although not sure why there's a boiled egg and a cocktail umbrella in the middle of my curry?! 😂 Highly recommended 👍🏻
John Hoolan . 2023-02-15
MORE AT Google
When first ordering delivery stated 55 minutes, after ordering it changed to 90 mins and finally arrived 2 hours 15 minutes. This is not acceptable and we will not be ordering again from them.
Paul W . 2023-02-09
MORE AT TripAdvisor
Always lovely food staff so friendly.
Natalie Ward . 2023-02-07
MORE AT Google
Orderd a meal for 2 at 7pm,delivered 2 1/4 hours later stone cold..phoned to ask why.!!?? They did not want to know,,no explanation what so ever..had food delivered once a week from Here before,we spend £120ish a month here,, another lost customer..
Dennis Roberts . 2023-02-05
MORE AT Google
Just had the most amazing meal at Black Pepper, the food and service was fabulous. Just ignore the one star revues, that complain about slow deliveries. The food will be worth waiting for.
499irenee . 2023-02-03
MORE AT TripAdvisor
Ordered food for collection for 7.20pm got there slightly earlier food arrived at 7.25pm not waiting for too long, the service there is of a high standard and very welcoming. Food its self is good value for money and very tasty. As we don't eat a lot in one go I tend to half it so we always get 2 days worth of food.
Natalie Hallmark Jones . 2023-01-28
MORE AT Google
The food was superb. It was that good I went back the next evening. Staff were very good! If you enjoy Indian food I highly recommend.
Andy D . 2023-01-13
MORE AT Google
Fast delivery and food always hot on arrival. Good choice of vegetarian food.
Hayley Miller . 2023-01-09
MORE AT Google
Superb food and pleased to be back here again
John Fletcher . 2022-12-31
MORE AT Google
We will never eat here again! They don’t know how to be polite to their customers. We have been here numerous times with family for food yet once again we have been rudely spoken to by staff.… this time we had enough and walked out....
AnnKeith . 2022-12-28
MORE AT TripAdvisor
Ordered 6 different meals spot on. No ifs or buts. Great
Andy Buckley . 2022-12-28
MORE AT Google
Staff are so welcoming and nothing was too much. The venue was lovely and clean. Food was delicious
Rebecca O'Brien . 2022-12-11
MORE AT Google
Firstly this 1 star review is harsh on black pepper. Their food is and always has been fantastic. The reason they get 1 star though is because they continue to use delivery shark. Delivery shark will deliver your food late time after time and usually cold. Black pepper get the 1 star for continuing to work with what is quite clearly a lousy company. Delivery shark will add a handling fee and delivery charge which cost us nearly £7. When we reached the one hour mark my wife asked delivery shark where our food was. They said it was about to be picked up and when my wife asked if it would be delivered cold, they said no as it hadn't been prepared yet but when it was delivered the time stamp on the receipt suggested they have just out right lied to us. Black pepper if you keep using delivery shark you will lose business eventually. They are terrible
Stuart Mcnair . 2022-11-24
MORE AT Google
We ordered our food for delivery, which they said would take 30 minutes. An hour later they called to say they would be another 20 minutes, so 50 minutes late in total. No apology, no refund of any type or any offered discount on our...
Pinaycoholic . 2022-11-19
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DO NOT ORDER A TAKEAWAY FROM HERE!!!! If I could give 0 stars I would!! Awful delivery service, food arrived 30mins late and was stone cold the only thing that was warm was the plastic bag of sweaty salad. Called the owner to complain who...
875div . 2022-11-10
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DO NOT ORDER A TAKEAWAY FROM HERE!!! Arrived cold and more than 30 mins late called the takeaway and he just blames the delivery company delivery shark. Food went in the bin, read the other reviews then chose another takeaway
Ian Vicars . 2022-11-08
MORE AT Google
Amazing food amazing service really friendly service
selahattin aslan . 2022-11-08
MORE AT Google
DO NOT ORDER A TAKEAWAY FROM HERE!!!! If I could give 0 stars I would!! Awful delivery service, food arrived 30mins late and was stone cold the only thing that was warm was the plastic bag of sweaty salad. Called the owner to complain who then redirects you to the owner of the delivery company. OWNER OF DELIVERY SHARK (very apt as you are a shark) who won't answer your call he just bins you off to voicemail. BE WARNED AND STAY AWAY!! Food is in the bin and chargeback currently being processed.
Di Vicars . 2022-11-08
MORE AT Google
First time we ordered food and service was great, second time had to wait 2 hrs for food and third occasion phoned the after 2 hrs and they said food was on its way 30 mins later still nothing, at 2.5hrs and counting. Although food is good service is shocking and looks like it’s getting worse not sure we’ll use again !
Rich Howe . 2022-10-31
MORE AT Google
Fantastic meal and attentive staff
Colin Stuhlfelder . 2022-10-27
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Pushy and overpriced. Paid over £70 for 2 drinks each and a main dish with one side each. There were two of us. Drinks were being pushed, along with items we did not want. I've been here several times but will not return again.
Sarah Gregory . 2022-10-22
MORE AT Google
Absolutely gorgeous food. Staff very friendly. Definitely recommend. Best Indian I’ve ever had!
Gemma Price . 2022-08-17
MORE AT Google
Many Indian restaurants offer excellent food. Unfortunately, most of them do NOT know how to seat customers, take orders, bring the different dishes to the table at the proper time. The people working at Black Peppers are the exception. They make a customer want to...
kenbE460OY . 2022-08-12
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Best Indian in town - been going for years. Always great service and food. Both had a custom shot of Bailey's today after our meals. Only £13.95 for a 3 course week Sunday to Thursday. Well worth it 👍
Jessica Williams . 2022-07-31
MORE AT Google
The Quality of the food was very good.The staff were so helpful.If you need any help with your choice of food ,the staff are so helpful. My husband and I love Black Pepper ,always good quality and great Value for Money.
maxinef970 . 2022-07-17
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After having always ordered from here for many years and had a good meal, tonight we spent £31 on a delivery and when it arrived the chips were solid, the cucumber raita was tasteless and the curry was nowhere near the standard usually expected from...
252debrad . 2022-07-02
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Very nice chicken used here, rogan josh was quite mild and bland but a nice tasty madras, tasty bombay potato, good bread and starters and a set price special meal deal in the week (pre-booking required for deal) overall a good value meal.
ToffeeWorld at Toffee Heaven Ltd (Toffeeworld) . 2022-06-13
MORE AT Google
Not just one of the nicest Indian restaurants in Wrexham but one of the nicest restaurants period. The staff are very friendly and food is always excellent.
jamies389 . 2022-05-31
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Tried two different curries for a change and they were fine, plenty of flavour but left bit underwhelmed on a whole. Would go back but had much better elsewhere.
NorriT96 . 2022-05-24
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I’m not from this city and staying at plassey holiday park. Made an order for delivery at 17:50. Callled them around 19:45 to see where my order was. The first excuse was… the drivers coming to pick your order up. Called back at 20:10… second excuse… The driver was on his way. Called back at 20:30… driver should be there soon. Then at 20:45 called them back. To which he says it’s been delivered to reception and he and the driver tried calling me. I have no missed calls and had 4G so he lied to me. Reception closed at 17:00. After all the calls I googled how far they were from my location. 10 minutes away. Shocking…They put my order on the ground in the open. To which anyone could have taken it. Diabolical and lazy delivery services. The order was cold and had to be re cooked. Thought I was getting chicken tikka with sauce to go with nann, popadom and chapalti but all I got was dry chicken and onions so was pointless having all that with out sauce to dip into. Definitely won’t be ordering from them if ever I’m back in this town. I will be advising park staff not to be promoting there business by giving people there menu leaflet.
Stephen Doyle . 2022-05-21
MORE AT Google
Food is good but lacks the taste of spices. Service was great though.
ravi kant bhaskar . 2022-05-17
MORE AT Google
Cracking meal at the Black Pepper, 3 Courses £12.95 per head, lots of a variety to choose from, meal deal is 1 starter, 1 main and 1 side, didn't have to book due to arriving just after opening, plenty of staff who were very welcoming on entering the restaurant, worth a visit if your in the area and on a budget
Gareth Williams . 2022-05-17
MORE AT Google
Fantastic service, presentation of the food lovely and the food itself Fantastic
Sazzy Evans . 2022-05-12
MORE AT Google
We visited on Saturday after being let down at another venue. They managed to accommodate a party of six, instantly. Should have come here in the first place! Very attentive staff, quick service, good food.
DirtyDoggRacing . 2022-04-10
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Had a takeaway from these guys and was amazing plus you can get it on the zoom 1hr app so get brought to your door.
Wayne Matthews . 2022-02-23
MORE AT Google
Lovely place and meal was lovely....
Lesley Griffiths . 2022-02-08
MORE AT Google
We order from black peppers at least once a month. Consistently good curry. We don’t eat out much with young children but on the occasion we’ve eaten out there the service is good too.
W1384CUemmap . 2022-01-23
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Ordered a delivery through Zoom on a Saturday as we couldn’t get delivery from our preferred restaurant. Zoom was excellent got text with delivery time and arrived right on time. I ordered chicken tikka rogan, got ordinary chicken. food was bland and that’s being kind...
pet7500 . 2022-01-15
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Just love this place, Raj Aslam and Diana make you so welcome, have been here so many times and always greeted by friendly staff, food in my personal opinion is second to none…keep up the good work and pass on my thanks to the Chefs...
Jet05862823633 . 2022-01-10
MORE AT TripAdvisor
Still the best Indian cuisine in Wrexham, amazing service and great food as always. Highly recommend a visit to Black Peppers.
794craigy . 2022-01-03
MORE AT TripAdvisor
Super friendly and attentive staff, amazing food at reasonable prices. Great experience, thank you!
Sophie Bayliss . 2022-01-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3142 Opinions
Wide choice of food, but the hot food was only luke warm. The toaster machine was very slow working... quite old, probably needs replacing. The self-service tea and coffee section is fine, but most hotels manage to get a staff member to provide that after taking your food order. Otherwise, it's clean and well run.
1020 Opinions
So been going here for years but Saturday was the last straw! Was in good mood,not been out for a while so was looking forward to maahis. Got there 7.15pm and waited a couple of minutes and we where seated at the back in the corner which suited us fine. Manager came over asked us what drink would we like and so took our order for X2 beers and X4 poppadoms as usual. Within minutes drinks came. My wife and I chatted and became concerned that after 20mins no sign of poppadoms . Next minute manager comes over takes our mains order and we tell him still no poppadoms and can we have another drink. 2 mins later drinks arrive. 8 mins later still no poppadoms. By now we are pretty hungry and finally they arrived. After being on the table for one minute our starters arrive so we say no thanks too early as poppadoms only just arrived. That was the last straw and we complained at the bar,too be fair bar manager was polite and did not charge us even though we offered to pay for what we had eaten. Manager,seemed troubled or in pain and not happy. Waiters where fine although I was disappointed they never came to ask us if we had ordered ,only the manager approached us. Decor,needs painting and modernising asap. Radiators rusty and dirty and inside a bit worn. Outside lights useless and more weeds than plants. Food is always STUNNING so it's a real shame to write this review buy black pepper have a new customer. Shame being going maahis for years and we felt hurt to be treated that way as we like the place.😥