Based on 16 opinions finded in 1 websites
Based on 16 opinions finded in 1 websites
Nº 2211 in 2812 in Glasgow City
Nº 247 of 273 British in Glasgow City
Opinions
We had a lovely lunch for Mother’s Day. Stuart served our table and made us really welcome and the food was lovely and good value.
Carol Ann N . 2024-03-10
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My recent visit to Orion Way restaurant left me utterly disappointed and dissatisfied. The online menu promised a diverse selection, but upon arrival, it was shockingly limited, especially in terms of vegetarian options. To add insult to injury, the quality of the food was abysmal. My carvery arrived with cold meat and to my horror, a hair nestled within. The incompetence of the staff was apparent throughout the entire ordeal. Simple requests like straws or coloring for my one-year-old were met with blank stares, forcing us to fetch them ourselves. The pinnacle of incompetence came when what I can only assume was a manager, brought over extra cutlery on a woefully inadequate tea plate. In the process, a knife slipped off the plate and struck my daughter, leaving her visibly upset. The lack of immediate action or even basic concern for her well-being was appalling. Despite this traumatic incident, there was no offer of first aid or any meaningful attempt to rectify the situation. To add insult to injury, we were not even offered a token discount for the horrendous experience we endured. In summary, Orion Way restaurant not only failed to meet basic standards of hygiene and service but also displayed a shocking lack of empathy and care towards its patrons. I strongly advise against dining at this establishment if you value your safety and well-being.
pmcginty1 . 2024-03-10
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Really nice food, we ordered the roast dinner and it was gorgeous! Really friendly service also, special thanks to Jasmin who was rushed off her feet bless her, she really looked free us. Will definitely be back.
lvplXcnwl . 2024-03-10
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Our lunch at Table Table was lovely. Stuart was very attentive and unfailingly lovely. He went over and above to make sure our Mother’s Day lunch was amazing. We will definitely be back!
Rachel N . 2024-03-10
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Just had a lovely fish and chips at Orion way we both had the same and it was only £11.49 plus drinks the fish was excellent and all served by a very pleasant waitress Tracy
christine0253 . 2024-03-08
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Great food we both had a lovely relaxing afternoon ,was served by Tracey ,was so friendly and helpful nothing was to much trouble , nice place to go staff and food on both counts great
daysout22 . 2024-02-27
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Stayed four nights and had dinner and breakfast. Staff excellent, so friendly and helpful. Special thanks to Machala and Megan for their friendly and super efficient service
David G . 2024-02-23
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Michaella has been a wonderful waitress this evening dealing expertly with everything from my allergies to anything extra I require. Would definitely eat here again.
Glenn C . 2024-02-21
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Popped in for a quick bite to eat on a miserable Wednesday. Was warmly welcomed by Tracey. She offered us a table, either in the bar or restaurant. We opted for the restaurant and Tracey took us to a table at the window but with a radiator near so we were nice and toasty.She then highlighted the various options available, whilst taking our drink order. We opted for smothered chicken and a BLT sandwich. Ate off the 2 for £11.95 menu. Both drinks and food served promptly.A great price and delicious food. Tracey also gave us an option to sign up to their loyalty scheme. Nice food , good price, topped off by great service provided by Tracey.
1234pd . 2024-02-01
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Visited Orion Way this morning for Breakfast with my team. Food was really good, very clean inside and Tracy was brilliant and very pleasant. Took all our orders very quickly (14). Everyone was very happy 😊
Martin H . 2024-01-29
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Went for a last minute breakfast when kids were at school didn't need to book.. food was lovely staff was friendly and helpful
Gazz M . 2024-01-25
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Michaela could not do enough for us and I dinned here 5 nights and the food was great and could not fault any of the staff nothing was to much trouble. Great place and staff And will be back when I am working here again...
mark d . 2024-01-11
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The staff was very helpful nothing was to much trouble the food was delicious and always hot and was here for 4 nights would definitely come back
E1934ALtraceyd . 2024-01-11
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Booked here for Christmas day and everything was great from start to finish! The staff were great and the food was even better. Great experience on such an important day Will definitely be back next year!
Kimberley M . 2023-12-27
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Amazing day food was perfect as always looked great tasted great well done to your chefs credit to your business
harrycC2046OO . 2023-12-27
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We popped in for lunch after Christmas shopping staff were very friendly and made us feel.very welcome.i had a starter and a main food was great very hot and delicious. Great feel restaurant.
Happiness48468382662 . 2023-12-27
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Popped in for a quick bite after some Christmas shopping! Service was amazing and food was served shortly after our drinks. The manager on shift ensured our drinks were topped up and was really friendly. See you guys soon.
laurenmG2108HU . 2023-12-27
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Arrived for dinner, the place was very quiet. We ordered from the waitress who I don’t know if she was learning or just genuinely slow. We asked for nachos with no chillies and with chicken coujons, there was hardly any cheese on it we said...
MnB73 . 2023-12-21
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Excellent service from our waitress Tracey. She was very knowledgeable, very efficient and also had a very welcoming personality. Really enjoyed our business lunch and will definitely come back.
anneheaney72 . 2023-12-20
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Food & staff was spot on. Served was excellent - especially Millie who came out of the kitchen to help out!
DACarnegie . 2023-12-19
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The food was great, we both really enjoyed meals from the festive menu and the service we had was excellent.
Chris E . 2023-12-15
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Absolutely brilliant breakfast, management and staff are soo friendly and such a great bunch! Loved being here, would defo come back, 10/10!!!!
Caitlynn G . 2023-12-12
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Popped in on Thursday for an impromptu meal. Was greeted by Tracy After reading menu I ordered the new festive burger as it was recommended. Was massive and really tasty. I have to say it was great value and will be back again.
lvplXcnwl . 2023-12-09
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Great food we both had cheese burgers,Megan was great and new manager Stuart introduced himself, they both made us feel so welcome, nice relaxed atmosphere will be back
daysout22 . 2023-12-06
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We were welcomed in by a lovely smiling face and shown to our seat. The waitress introduced herself (Tracy) and had a very friendly manner. Tracy was very attentive throughout out lunch which added to a great experience. The food was great and we will...
Fiona M . 2023-11-30
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Top class breakfast. Popped in for a quick breakfast with my hubby and daughter. Saw it was all you can eat for £9.99. What made it even better was kids eat free!!! Great selection of hot food . Order taken at table and while that...
charliexsx . 2023-11-26
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Called in for breakfast and was very impressed. Excellent service and everything explained as to how breakfast worked. Coffee was delicious. Hot food was served quickly and you could have as much as you wanted. Also served on a hot plate! A bugbare of my...
Navigate06118360994 . 2023-11-26
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We stayed next door in the premier inn and ate breakfast and evening meal at the orion way, the food and service was first class.
derekmS9444SR . 2023-11-19
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I turned up to go to dinner and was met by Callum to be shown to my table. From the moment he first spoke to me he made me feel comfortable and welcome. This was so great because I am travelling on my own from...
OzScarothxx . 2023-11-19
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Staff lovely , so friendly and helpful. Food soo disappointing. Portions poor. Way too expensive for what you get . No additional items like salad with the burger just a dollop of coleslaw . Pie chips peas . Only half filled the plate but was...
eiramenna39 . 2023-11-16
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We stayed overnight and booked the restaurant it was lovely food and service. We had breakfast again excellent and staff are brilliant.
Louise T . 2023-11-06
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Dinner was great thanks Chelsea for a great service and will be back again to the orions way desserts are great to
Allan M . 2023-10-29
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Had a fabulous meal once again in the orion way, Chelsea was great as always her customer interaction is fantastic always has a smile on her face and is always friendly. Food was great 2 Sunday roasts ( beef) chicken fajita burger and a classic...
Leatherface s . 2023-10-29
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Had the new green Thai curry with sweet potato rice and nan bread it was absolutely delicious.great size portion.staff were lovely.restaurant had a lovely atmosphere will definitely be back again.
oMandy M . 2023-10-27
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Had a very pleasant evening meal whilst in the area on business. The food was nice and promptly served. I have to say the staff are friendly and chatty, you are made to feel very welcome. (Of particular note my server - Maddison ).
spongebob2207 . 2023-10-18
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I originally was going to leave a totally different review, however after speaking to the manager Megan about my issues i am pleased to be saying she redeemed the place for me, and we will be back! The girl originally serving us had zero customer...
Claire F . 2023-10-07
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I another lovely family meal at the Orion Way. Service was excellent. Staff very attentive. Food appetising. Definitely be back.
Passport24712428163 . 2023-10-03
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Lovely food as per. Service is always great - very nice waiters/waitresses can't do enough for you working hard
Annice B . 2023-09-23
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Excellent establishment, everyone very welcoming and great customer service. Stuart the manager was very accommodating and took care of us for the night.
Rohan d . 2023-09-21
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Stuart the manger is brilliant and really hard working excellent customer service definitely deserves some recognition
Isaac H . 2023-09-21
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Staying in adjacent hotel with my teenage son. Enjoyed our meal and personally thought the service from the staff was very good. Nothing too much trouble and service with a smile.
Mark M . 2023-09-16
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Lovely lunch and great service from Chelsea and Megan. Always friendly and very welcoming. An asset to the company. Couldn’t do enough for their customers.
Conrol0606 . 2023-09-09
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Was in here a few months ago for dinner. Food was okay but thought the place needed a good clean, especially the carpet! Staff were a bit glum. Called in for a quick lunch yesterday. Think the company have started to pull their socks up!...
Navigate06118360994 . 2023-09-03
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Very friendly staff Chelsea was particularly helpful and friendly, food was served in a good timely manner it was our second visit will be returning December
Debbie S . 2023-09-03
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Visited for lunch with my partner and mother. The food was amazing and very reasonably priced, we were looked after by a member of staff named Chelsea, she was absolutely 5* she was friendly, professional and could not do enough for us. We will be...
m b . 2023-08-30
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Decided to pop in to Orion way for a quick family meal with my hubby and 7 year old. My daughter had the kids spag bol with corn on the cob followed by pancakes with fresh banana and choc sauce. She cleared both plates so...
Gayle L . 2023-08-26
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Went for a quick bite of lunch on Wednesday afternoon with my other half and daughter. The meal deal offer of 2 meals for £10.49 is great! Fantastic range of choices though we both got a curry. My daughter got a kids meal as well....
charliexsx . 2023-08-21
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Visiting friends in the area and decided to try it for the first time. Staff were pleasant and showed us to a table quickly but took 10minutes before taking our order. We ordered fish and burgers which was lovely but we had to wait over...
GlasgowScottLass . 2023-08-16
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Great night with good staff. Good value next door to good hotel. Server was Maddison and was top notch
FrankGowdy . 2023-08-16
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Visited glasgow for the first time stayed in the premier inn for a couple of days hotel was typical of premier inn standard had breakfast and it was fresh & hot but however the member of the kitchen who looked like he’d been pulled through...
Sunshine00277285167 . 2023-08-16
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Visited the Orion way a few times but thought would try the breakfast was Greeted by Tracy who has served us on several occasions was her usual chatty self love the all you can eat breakfast the young girl with glasses blonde hair served us...
harrycC2046OO . 2023-08-15
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We stopped in for a bite to eat and the service was great, served by the young girl with glasses, she was so attentive during our visit. Food was great too!
km31052002 . 2023-08-15
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Amazing and amazing service Ava. She will go far - her people skills were exemplary. A lovely smile and very interested about us as a family.
Patrick-lady . 2023-08-15
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Decent food for the price at lunch time the service from madison was fantastic although upon leaving the chef with the beard smoking at what appeared to be a fire exit isn’t a great look for the restaurant
Tourist57921133582 . 2023-08-15
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We found the breakfast and staff here went above and beyond. The food was freshly cooked to order and nothing was too much trouble. Shout out to Chelsea who couldn’t do enough for us as we had a bad experience at a previous Premier Inn...
Jane M . 2023-08-14
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I stayed in the premiere inn next to this restaurant for work for over 2 weeks. During that time I highly enjoyed the food and service here. I have a food allergy and they went above and beyond to make sure my food was prepared...
KrisMic-2015 . 2023-08-14
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Nice place for lunch between 12 & 6. 2 meals for £10.49, good choice and portion size. Dessert £2.49 each extra. Food was lovely all seemed freshly cooked. Excellent service from Chels (5207). This is the 2nd time we have eaten here, we would visit...
Morag C . 2023-08-10
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Called in for business lunch, Tracey was very friendly and attentive. Service was quick and food was tasty and reasonably priced. Nice Lunch
Meander782371 . 2023-08-10
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Lovely peaceful building and quick service. The food was delicious and well cooked. Staff were really kind and welcoming, would recommend the lunchtime deal was a great price.
GrandTour12945623961 . 2023-08-08
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We stayed over in the Premier Inn and booked breakfast next morning ,£9.99 for all you can eat cooked and continental breakfast ,food was lovely but the service was even better Tracey and Sinead were absolutely top notch the restaurant had such a nice atmosphere...
Sharron T . 2023-08-03
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great place for bargain breakfast all you can eat for £9.99 and kid eat free we take our kid every week and they love it and Tracey and Sinead are great hosts great service alway with a smile keep up the good work ladies
jamie h . 2023-08-02
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Food was great and reasonably priced. We were served today by Stewart who from the minute we arrived to the minute we left was friendly and very attentive. Good staff make all the difference to a restaurant. Will go back again to this restaurant.
Fiona M . 2023-07-18
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Ate here Saturday night and again Sunday morning, was a bit slow but busy, no complaints from us. Sunday night we asked about a table, we had not booked and were greeted with no we cannot fit you in. When we enquired if this was...
Helen S . 2023-06-26
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Myself and 2 daughters stayed overnight and had breakfast on the Monday morning I'm sure it was Tracy who served us signed me up for loyalty card and she was fantastic we shared stories about our kids , mine playing football and her daughter dancing...
John H . 2023-06-22
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Had a great family meal,father's ate free, nice touch for Father's day. Chelsea excellent server, prompt and efficient.
M5722UIbettym . 2023-06-19
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We came here for a late birthday lunch and a Father’s Day lunch. What a great little place we have visited many of times, some not so good and some over the top great service we did arrive with a. Family of 8 and were...
ThatFoodGuy1 . 2023-06-18
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Have ate here few times now and staff always been pleasant and food OK. Was here with my mum, daughter and grand kids waited while on drink then a man served us I believe he is the manager. Not very nice my grandson tried to...
thomas s . 2023-06-10
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Visited for breakfast a nice change since I was off for bank holiday. The place was really busy so I thought I’d wait ages but was pleasantly surprised with the quality and volume of their breakfast. Value for money is great and there is always...
D9490VWjimmyf . 2023-05-29
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Had a great experience having dinner here. Chelsea was our server and she was bubbly and cheery. Fab service from her. Then the food came and it was so tasty. We both had burgers and were stuffed to bursting. We will return. Thank you.
Lynn D . 2023-05-26
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Where do I start this place I have visited before and hasn’t really lived up to expectations. But today we went for a birthday meal and WOW it was lovely ! Thanks to the Orion way for saving the day we actually came here after...
ThatFoodGuy1 . 2023-05-08
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Myself, husband,kids, sister in law and nephew a.d niece decided to have a trrat managed to get a table booked at last minute. Service was great staff couldn't do any more for us. Food was lovely as 1 of my kids is a bit fussy...
Happiness48468382662 . 2023-05-04
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Had another meal steak cooked to perfection staffing levels good. They remembered us from previous visit. Place needs bit TLC but warm and freindly
116dalee . 2023-05-03
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We went at the end of April... my partner always has the steak well done and it was perfect I gwt mac n cheese and it was lovely as always... also had dessert was lovely aswell.. had drinks... staff where friendly and always eager to...
Christine L . 2023-05-02
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No starters we were told. ordered the carvery, asked for beef and got turkey! No cabbage either with it, only told that after the fact. Carvery was actually pretty good, waitress was a bit of a bam.
Sand086 . 2023-04-30
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my neighbour recommended this place for breakfast they eat here regularly and i have to say it did not disappoint, staffe were lovely, food was good, we will definetly be back
Brian W . 2023-04-18
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Great service by Madison friendly and professional. Enjoyed food and very yummy Caramel Apple Betty will definitely be back
patricia2847 . 2023-04-16
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Service and food was excellent. Maureen deserves a pat on the back for her customer care. She was very attentive and helpful. Well done Maureen !
W9055ZRlindam . 2022-01-21
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Myself and my family were in forba family meal on the 15th and the food was amazing and service was excellent too... very friendly staff..
Christine L . 2022-01-20
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I visited Orion way with friends staff were outstanding food was perfectly cooked sirloin steak came exactly how we asked very rare for that to happen in places credit to your kitchen team the white wine and truffle sauce was great never had that before...
laurenmG2108HU . 2021-12-27
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Was looking forward to Christmas Dinner but now wish I hadn't bothered the only edible on the Mains was the Meat&Veg,Roast Potatoes undercooked as was Pigs&Blankets,Parsnips Burnt,servers response What You Want Me To Say,the Hog Roast Starter wasn't much better barely lukewarm another Server informed...
Stephen M . 2021-12-26
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Came here for Christmas Dinner and what can I say apart from fantastic. On arrival we were welcomed with a free glass off bubbly and showing to our table where we were served by Ava, our drinks came quite quickly followed by our starters. Every...
Wander363433 . 2021-12-26
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Stayed here for 2 and a half weeks with my family always had the best of service off all the staff especially Mo who went over and above to make my family feel like home so friendly she is so lovely will miss Mo when...
pamelalO2713HA . 2021-12-10
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We had a table booked for 18:30. We arrived at 18:25 and waited to be seated for 10 minutes. We were then taken to a table that was occupied and the moves to another table. We were left there until I went to the bar...
johngib102 . 2021-12-08
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Find this restaurant clean & welcoming. Meals adequate though on this occasion too long wait time especially as we were only ones in. Good friendly service & lady gave us cosy table at the fire as requested. Good value.
sandraweston . 2021-12-05
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Third time here never again breakfast cold got a refund but not the point and evening meal chips cold got a refund for breakfast day after but we will not stay here again going home day before we should check out bed not like ir...
traceyc70 . 2021-12-05
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Stayed here for two weeks. Breakfast and evening meal were excellent. All waiting staff are great but Wee Mo is a superstar.
iainbeatt . 2021-11-30
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Nana Mo is A legend/ along with all the other staff. The food is great here, breakfast especially Nana Mo Nana Mo Nana Mo Nana Mo
KMScot85 . 2021-11-30
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Spent two weeks staying and eating. Food was great and service was even better. Staff were great especially nanny Mo.
FCO333 . 2021-11-30
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Nice food all week, potato dippers😍 great service! Nanny Mo = amazing customer service and banter! 👏🏻
0robyns . 2021-11-25
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Great place, really welcoming and all staff are friendly and helpful. Nanny Mo was our main waitress and was excellent, funny and made my stay feel like a home from home.
stevieo567 . 2021-11-25
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Popped in for a quick pint and something to eat whilst my other half was over at matilan. I ordered Haddock and chips with mushy peas. The portion of fish was massive and came with a generous portion of peas. Always get a nice warm...
Wander363433 . 2021-11-16
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The menu has changed but it has been years since we last visited. 2 meals for £9 (we went at lunchtime so not sure if this was a lunchtime or always on deal). I got potatoe dippers x2 and chips and gravy. The guys got...
SMBSLT . 2021-11-10
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Stayed at the Premier Inn next door for over a week and ate at The Orion daily. Food was good and staff very friendly and welcoming. Special mentions to Kirsty and Mo who looked after us very well.
Gju84 . 2021-11-07
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Great foot well served by our server Megan. Steak is excellent. Friendly welcoming staff. I've stayed in many premier inns and this one is excellent.
75stuartf . 2021-11-05
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Excellent value, great service, Mo a brilliant asset, she is so friendly she always makes you feel welcome.
M5722UIbettym . 2021-10-04
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Atmosphere very pleasant. Great staff who are really friendly. Dishes I would recommend are steak, lasagne, haddock and chips. Great place for family get togethers or just a nice meal out with my husband.
Conrol0606 . 2021-10-01
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Booked seat online on Friday 24th Sep and the traveled to the resteraunt. Once there there was a sign of closed for maintenance. Google also shows it as open. Awful website.
DarrenWillows . 2021-09-26
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Sat in restaurant this am for breakfast with one member of staff on roller skates. She's doing a great job but really? Running from greeting people and seating to taking orders, replenishing fruit juice and finding cutlery for people. Crunch came with my order for...
RatladyofHB . 2021-09-19
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Our server Mo was polite and friendly, when the food came it was excellent no long wait for the food either. the place was pleasant tables spaced for privacy and safety. our lunch was a lovely experience would definitely call again. thanks to all.
margaretsS2200HG . 2021-09-09
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Had a lovely lunch at Orion Way and our waitress Maureen was as friendly and helpful as ever. Enjoyed our visit and would definitely recommend
Maxine T . 2021-09-09
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Visited here this morning around 10.30 for coffee and cookie both were good. Cafe wasn't busy but tables had not been wiped. Visited the ladies toilets to find they were not very clean and floor dirty wouldn't have expected this at this time of day. Saw a colleague come out of toilet so they must have been aware of this as she had put notice up that one was out of order. Very disappointing.