Based on 1.029 opinions finded in 1 websites
Based on 1.029 opinions finded in 1 websites
Nº 455 in 803 in Southend-on-Sea
Nº 75 of 109 Other cuisines in Southend-on-Sea
Opinions
Excellent full english breakfast. Great service and good value for money for families, highly recommended Services was great, the manager Kelly was great in accomodating in one table my large family and friends. Definetely will come back. Thank you
Fernando O . 2024-10-29
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Family breakfast amazing again, so much choice which my daughters love. From pancakes to cereal and a hot breakfast. Amazing job
G86 . 2024-10-28
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We had a meal deal & ordered potato dippers & garlic mushrooms. The mushrooms were ok, the potato dippers were chips covered in cheese & spring onions & were tasteless. We had a steak & vegetable lasagna, the steak was okay but again tasteless, the lasagne was microwaved to an inch of its life & also tasteless. The waitress did advise that sometimes they get a bad batch in!! We also had the breakfast...which while value for money was chaotic & disorganised. The staff were unfriendly & clearly did not like their jobs. They appeared to be unhappy at replenishing stock or if anyone asked them where something was. Children were running wild & touching all the bread & pastries with seemingly no parents taken responsibility. The coffee machine served half full warm coffee. We would not return. The hotel however, was good value for money & clean.
Jenny M . 2024-10-27
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Good food and service didn't wait long at all, well done guys same about the weather but you can't have it all, thanks again
Gary P . 2024-10-23
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I'm a bit fussy but the lamb roast was beautifully pink. Everyone on our table was happy with their food. Freddie was very personable.
Sarah P . 2024-10-20
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Great venue, decor is in a very country rustic style. Love coming in here. Some of the chairs need a recovering as split leather seats. However, biggest problem is the 3 hour parking limit, could have stayed longer (&spent more) but nope, parking had run out 🤷🏻♀️. Howv
Carrieonsos . 2024-08-24
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Came in for breakfast for my birthday, and enjoyed by all! Staff were all friendly and helpful! They were one of the best sausages I’ve ever had! Can’t wait to come back!
Voyage21511212828 . 2024-08-23
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Took my husband and 2 children here for lunch. Ordered a glass of red which was off, the waitress kindly swapped for a new glass (but still tasted strange). Kids food was fine, but coleslaw that came with husband's burger was off and has a strange smell. This was off putting, waitress was great with customer service but overall experience not great. Will not be going again.
Reenah R . 2024-06-13
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Always come here with our friends when we want a good quality Sunday roast, but unfortunately this time all 4 meals arrived cold, service was still great and food quickly taken back but unfortunately after an obvious quick microwave still was only luke warm and now lost its fresh taste as it tasted like a ready meal, soft Yorkshire pudding, roast potatoes. I have reviewed here previously and always give 5 stars, as it’s very clean, has great service and most importantly the food good quality and hot but unfortunately today the food was the big let down. As it wasn’t exceptionally busy with plenty of staff there was t any reason why the food should arrive cold. We’ll steer clear for a while now and maybe return in a few months, hopefully things will go back to previous visits but cant recommend on this occasion.
firekingfisher . 2024-02-27
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Massive fun out for lunch with the gang! Great burgers and kids meals. Extra onion rings were well enjoyed specially inside the burger
lionking86 . 2024-02-25
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Food spot on. Friendly staff and a Manager who went out of his way to make sure we were comfortable and had everything we needed. Thanks
Keith R . 2024-02-19
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Came in for a valentines lunch, food was lovely but felt really intimidated by a staff member Andy who was constantly starring us every time he went past, making us feel uncomfortable
Kim W . 2024-02-14
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Appalling treatment by the manager! I advised the waitress I was not happy with my food and said that I was not happy to pay full price. The manager come over to me accusing me of complaining every time I visit, which is 100% not the case! Accused me of being at another table on another occasion and complaining, definitely was not me! When I confronted him about the mistaken identity he told me to get out and never visit again! I have sent an email of complaint to Whitbread, over 1 week ago and have not had any response. Absolutely appalling behaviour by a manager to a customer, in front of others on a busy Saturday afternoon.
LadyBingham . 2024-02-13
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We had a meal deal from the premier inn next door to the beefeater. We came and had dinner the night before and breakfast today . The two staff who were working were both polite helpful and friendly food was hot and nice and drinks hot too the place was clean too. So was the toilets They also got a garden you can sit outside in .
sandrabO5437GQ . 2024-02-12
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Visit regularly. Always had a good time and staff are always nice and welcoming. Breakfast is always busy but everything’s always topped up and food always great 😁
Roam35345173512 . 2024-02-05
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Great restaurant, Vlad was so helpful and gave such great service throughout the afternoon, enjoyed the food. Would go again!
Caroline J . 2024-01-30
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Definitely my worst experience at a Beefeater ever. I am a frequent Premier Inn customer and was staying at the Premier Inn next door on a business trip. Service was good on 24th, but different staff were on on the 25th and it was terrible....
M W . 2024-01-25
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Lovely quick evening out for dinner. Helpful staff & reasonably priced well cooked food. Clean environment and nice relaxed atmosphere.
Pepper P . 2024-01-19
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Great breakfast with plenty of choices, great service, value for money and all you can eat. Can’t really ask for better than that really
lionking86 . 2024-01-17
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I was very disappointed on my visit to Strawberry Fields on Monday 8th January, we found the tables and chairs very dirty and tired looking. We had an offer which we couldn’t use as they said it wasn’t set up on the till, which I...
Sandra B . 2024-01-10
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We were served by the manager who was assisting on the floor as they were busier than expected. He couldn't have been more polite and attentive. He even took time to high five a small child on an adjacent table. Food was excellent and delivered...
joygozzett . 2023-12-30
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Thanks to Tommy and Staff for a fantastic Xmas Day Lunch, everything was well organised with great customer service from Claudia and Rosie, from starter to the main xmas dinner and dessert was excellent, everyone was so attentive, can not fault anything had a brilliant...
barry k . 2023-12-28
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Historically I’ve always given this place a miss due to the way the pub/restaurant has previously been run, but on Christmas Eve we decided to listen to the recommendations and give this place a try. We arrived half hour earlier for our reservation, and despite...
EssexTraveller123 . 2023-12-27
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Christmas day dinner Food lovely,man who showed us to our table lovely,2 waitresses,Ellie and Laura gave us little attention and never even smiled,even had to repeat questions as they hadn't even listened,very disappointed, felt invisible
Denise S . 2023-12-26
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Went here today for Christmas lunch, have to say staff absolutely brilliant our waiting staff were Laura and Ellie, everything ran smoothly service with a smile, manager very friendly, food great, 👏🏻
ashtreefish . 2023-12-25
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We were staying in the Premier Inn next door and on the first night, paid for the meal deal option of a two course dinner and breakfast the following morning. The evening meal was just about ok but the so-called cooked breakfast was awful -...
orlyn2016 . 2023-12-19
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ive eaten here twice with my family now and on both occasions i have been really impressed with the staff and quality of the food.this evening we were served by ROSIE who really worked hard and was very plesent.overall we were all really happy with...
steven53 . 2023-12-17
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Xmas meal was great! I had the 3 courses and my family had 2 course. Everything was really nice and presentable. Staff are all lovely. Great service!!!
Roam35345173512 . 2023-12-12
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Luke warm food. Poor service. One of our group was told they would not be charged for her meal by the waiter, who was hard to find, as it was only just luke warm. They offered to reheat what was left of the meal! The...
Rolanddog . 2023-12-11
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Fantastic meal had the festive menu on meal deal fantastic staff especially Ben excellent service from him tonight. Can't fault him tonight always asking how the meal was. Looking forward to breakfast in the morning always value for money .thank you from John and sue...
Y7484JEsueg . 2023-12-08
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Came to strawberry field on my own for lunch before going to meet friends at the airport and didn’t disappoint. I tried the festive menu with amazing choices. I will defo be returning for the festive steak and after eight sundae. Service was great a...
lionking86 . 2023-12-07
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Very pool food I had a up grade to fillet steak ask for it to be cooked medium rare it come up well down the red wine sauce had no depth to it The Sundays had about one Spoon of ice cream and the other...
Passport14314827618 . 2023-12-07
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Unfortunately the food Portions was quite small but the biggest issue was, The food was next to being cold, spoke to the waiter who said sorry about that, Shrugged his shoulders and walked off... We are not the type of people to create a scene...
Sy S . 2023-12-06
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What fantastic customer service. Whilst staying at the premier in. I ate here for the last 3 days. Firstly, the meal deal is a bargain. Secondly, the food was good and portions perfect. Thirdly and most importantly, the customer service was exceptional. I cannot recommend...
Jadam2sc . 2023-12-04
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Amazing buffet breakfast is always on of my go tos for a breakfast treat. Quality is always amazing. Staff are normally really helpful but they do get very busy so you do have to wait a little bit but that isn’t there fault at all
F154REjoshuab . 2023-12-03
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Came with friends for a catchup and as it was Sunday and a wet winters day we booked the Strawberry Field Beefeater as we’d been previously and thoroughly enjoyed it. Today was exactly the same experience, parked up and went inside to enter our registration...
firekingfisher . 2023-12-03
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Just back from lunch at Strawberry Fields & was impressed. The food was hot & well presented & arrived quickly from our server Natalie who was friendly & very good. Recommend this Beefeater for cleanliness, service & food
Barry C . 2023-11-08
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Superb service and quality. Also very impressed with the fact they have a printed allergen sheet so you can see what is in the food. Would highly recommend this restaurant. Staff very friendly.
sean381 . 2023-10-28
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I can thoroughly recommend lunch at Beefeater Strawberry Fields, Southend. About 20 of us get together once a month at Strawberry Fields. There is a good variety on the menu and the food is great - very tasty and well presented. Very good value for...
Sightseer1264 . 2023-10-14
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Clean everywhere food well cooked and hot friendly staff especially the little gem of a waitress Jeanette. She couldn't do enough to make us welcome. If there is a reward program for staff hopefully she would get it. . Everything topped up. Would revisit anytime...
I405RAmandym . 2023-10-12
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I aways get a great steak here. Good value for money and friendly service from the staff especially Natalie
bernardn639 . 2023-10-11
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I've been working in the area for the last 5 weeks and stayed at the premier inn next door. I have dealt with Holly on the bar quite often she is absolutely lovely. If I've had an issue with my bill she has explained to...
Guy D . 2023-10-09
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ABSOLUTELY OUTSTANDING! Food always perfect, staff are so friendly, happy to help and assist. The restaurant is always spotlessly clean, well presented, comfortable and welcoming. We'll done beefeater, you nailed it!
sharonkP2272NV . 2023-10-07
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We youst to come here when it was a Table Table restaurant but haven't been since it changed to a Beefeater. The place still looks exactly the same as it did then, its getting to look a bit tired and worn though, properly could do...
jackiet975 . 2023-10-06
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Another great meal for the OFs. 5 of us today, good food & great value with the voucher we had. Natale was our server. She is always polite & friendly with a ready smile.
Graham W . 2023-10-04
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Lovely meal with friends. Caleb was very attentive. We meet here regularly and will be back in a couple of months. Good value for money.
PcDb . 2023-09-20
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Back to our regular spot after few weeks. Manger Tommy is always happy to greet us at the door! We always love the buffet breakfast no stress no waiting and calm chilled enjoyable time with family and friends.
lionking86 . 2023-09-17
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I visited here with my family this week for diner as a change and was shocked at the bar girl’s attitude ( blonde young girl)she was rude to my wife yet flirted with me and any other man she saw. There’s being friendly and then...
Ryann B . 2023-09-16
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We had amazing burgers and delicious desserts. Staff was absolutely lovley and professional and food was delivered very quickly.
Karolina B . 2023-09-14
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Very tired decor, torn seats but was clean. The waitress we had wasn’t very attentive, friendly nor polite. We waited ages for our drinks. She took the food order it it took ages to come out. Before I had had chance to finish my starter,...
Kim B . 2023-09-07
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Rolled up with baby of 11months. Was seen to immediately and a high chair brought over to the table for me straight away. Usually I have to search for these at restaurants, so having it brought to me was a massive help when alone with...
Escape22665761318 . 2023-09-06
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Because of the restaurant’s ability to seat our groups of friends comfortably, we keep returning to Strawberry Field for birthday celebrations. We also like the prices and quality of the extensive menu and the professionalism and helpfulness of the staff. First we are offered drinks...
e4alan . 2023-09-02
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We like to take the children to what the youngest calls “breakfast heaven” as a school holiday treat. Went along today. As usual clean, good choice of food and friendly helpful staff.
Halecrater . 2023-09-02
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Came for a date night. Staff pleasant enough on arrival. When our food came, it was served with rotten salad. When we addressed this to our waitress Jess, she just replaced the salad and disappeared avoiding our table for the rest of the evening. We...
246sophiam . 2023-09-01
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Always a great experience. Nice staff and good variety to choice of food and drink. Been a few times for breakfast too which is such a great deal. Will be back soon!
Roam35345173512 . 2023-08-25
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My wife and I have visited the restaurant around a dozen times the last 18 months and both the food and service have always been great. Special mention to the waitress who usually serves us called Nathalie. She is always friendly, attentive and consistent. We...
callum f . 2023-08-23
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Not been to a Beefeater for years, but after popping in to one at a recent airport stopover, we thought we’d try our local one. We weren’t disappointed. The meals were just as good; both filling and well cooked. Desserts were fab too. All very...
Jonnyjubb . 2023-08-07
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Lovely hot food, great selection and nice atmosphere. Jeanette very efficient and helpful. Makes our visit extra enjoyable.
888ginnys . 2023-08-02
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Had a lovely lunch on spur of the moment. Had special 3 course fixed price. Good food, good value. Staff all very friendly our lady natalie was great. Very clean.
traceypF6220RX . 2023-08-02
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We are a bunch of old guys that do lunch every Wednesday. Strawberry Fields is one we look forward too.
Graham W . 2023-07-23
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Always good food and great service here. I think the decor could do with a touch up but other than that I like coming here and will continue to! 😁
Roam35345173512 . 2023-07-22
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Very poor custom I had salmon with chips the salmon was raw the chips were cold they sat us down and a lady come over took our drink order and we sat there for good 15mins before they come the staff were very very rude...
Danny J . 2023-07-20
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Very welcoming, friendly, good selection. Our waitress was Natalie, made the whole experience very pleasant. Lovely place to take the grandchildren.
michaeljbamber44 . 2023-07-16
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We had a very pleasant experience. It was quite busy, but we were offered a drink when we were seated and our order taken as soon as we were ready. We didn’t have to wait too long for our meal which was nicely presented and...
SandyC19 . 2023-07-14
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Great dinner with a friend and her daughter. Had vegan burger and chips. Would have like to see a few more veggie/vegan options minus the cheese! But overall a lovely evening. Thanks to our host Laura. Very helpful and friendly. Reasonably priced with the 25%...
heids89_ . 2023-07-13
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Lunchtime midweek lunch - with a 40% voucher. Lovely food, served by Cheerful Natalie. So nice to see happy, welcoming & pleasant staff.
T8248KFpatriciaessex . 2023-07-12
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We called into Strawberry field for a quick lunch and was very surprised that it was not busy. Our drinks order was taken by Natalie and when the drinks were delivered to the table she took our lunch order. We both decided on the chicken...
allan2952 . 2023-07-11
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one of the better large pub food franchises ,had a very acceptable meal on a Monday lunch decent food at a reasonable price service was fine also easy parking provided free
colin w . 2023-07-11
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Although the food & service was ok, the staff was not! one young blonde girl was so rude to my friend but the next table was full of work men and she nearly through her self at them. It was very embarrassing to whiteness very...
A9737MDsharon . 2023-07-10
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My first time eating at Strawberry Fields in a number of years and was impressed with the assertiveness and service of the waitress (Kristen) throughout our meal. Food was really good and lunchtime deal made it better.
R2539DQdanj . 2023-07-10
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We haven’t been here for a while, the food was great, steaks were cooked perfectly. Laura went above and beyond. My little girl wanted waffles for dessert and Laura made sure she got her waffles, chocolate sauce and ice cream. Overall we couldn’t fault the...
Louise P . 2023-07-08
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I visit here frequently and hate that they always close the bar early before 11pm. I get the impression that the staff don't want to be there.
michaelsW9050XL . 2023-07-08
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Great service. Delicious food, reasonably priced. There were a lot of us and we were pleased to have a table set aside from the main restaurant. Thank you to Kristen and Rosie for their service.
Jenny J . 2023-07-07
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Very pleasant evening ,good food good service what more can you ask for,waitress Kristen very polite and knew what she was doing,which makes everything go smoothly
636myrag . 2023-07-07
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Good food, plenty on menu to choose from, nice surroundings, great service from Natale. Wish they hadn't changed the ribs recipe the last time they changed their menu. The ribs are now far too spicy for me, and that is without any sauce. Perhaps they...
6Brandy6 . 2023-07-05
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Thank you so much for making our family breakfast so wonderful.we all decided to meet up and have breakfast today booked on line turned up table reserved for us food was piping hot so much choice Including vegetarian options for my daughter.pastrys hot and so fresh as was the fruit salad
Willuam123 . 2020-02-19
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I came here this weekend for my sunday lunch after the recomendation from a friend of mine. Can honestly say couldnt fault the experiance. Fantastic service, great veg options avalible from the buffet bar and good value.
DavidMillerJ . 2019-06-09
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Pretty expensive food for what it is, service wasn’t that great either. I know from using Beefeater in the past and being a regular Premier inn user for work, that they usually hand out an evening fixed menu deal, but I had to ask for it.
EDS09 . 2018-11-14
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Visited last night which was Thursday, the food was yummy, the staff were friendly we hadnt booked a table but the manager was extra helpful and made sure we had everything we needed, will definitely be returning
Gitaniukas . 2018-11-02
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We went here for a family meal on a sunday evening.The service was ok and the food was average for me.I had the garlic bread to start and it was alright,followed by the chicken paprika.The chicken itself was nice a little bit dry and slightly small but I put a dollop of mayo on it to make it not taste so dry,Everyone else seemed to enjoy theres.
raymond c . 2018-11-01
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Strawberry field is our favorit place the team members are lovely the food always nice. We defenetly recommend..
43eastwoodburry . 2018-11-01
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Alway's visit the Strawberry fields every weekend to gather with friends and family and always made to feel very welcome by all the staff they do a fantastic job, food drinks and great atmosphere,highly recommended, good job guys keep it up 👍
DayTrip09038895131 . 2018-11-01
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Went there for mums birthday , 7 people 4 adults , 3 children , all seven meals were extremely poor , my little girls meal of sausages beans and mash was so dried up and cold it looked as if it was cooked yesterday and left on the side , my chicken and ribs had been microwaved to death and was dry and just edible but not worth the £14.99 price tag , Main serving girl was ok but others that brought food to the table dumped the food without a single word like they resented us eating it , We booked thinking it was still a table table franchise which was excellent , The only reason we didn't complain was that it was a birthday celebration and didn't want to spoil it , will never go there again
Journey05729655211 . 2018-10-30
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I am stopping at the premier inn next door, I popped in for a meal, the staff wear very friendly, the food came very quick, had the mixed grill, it was very nice, will go in again next time I am working their.
anthony2016111 . 2018-10-28
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My initial experience wasn't too good, there were 3 young girls, all of them were on there phones and chatting about something.
Mark T . 2018-10-25
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Hard to criticise and in the same breath equally hard to praise. I found the staff generally uninterested. The decor is fine. The food I believe struggles compared to other sites of the same brand. Overall ultra average.
88gilesw . 2018-10-11
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Friendly welcome .Great selection of food and freshly cooked . Service always good . 10/10 . Well done Boss 😎& Thankyou Jeanette 👍
grabman2018 . 2018-10-07
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I have to say that we have used this restaurant on several occasions now and it is one of the best that we have come across for catering for allergies and knowing what is in their food.
I2463RQlauram . 2018-10-04
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I went there for my birthday meal with my friends to my beautiful lovely birthday meal and the waitress come out with my birthday cake
Robert N . 2018-10-03
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The food in this establishment is appalling. The seafood pasta looked and tasted like something that you would buy in a really cheap supermarket and microwave it. The vegetarian lasagne tasted as bad as it looked. It feels like a cheap dinner.
Ontheroad1971 . 2018-10-02
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We had some vouchers offering 40% off main meals so my wife and I decided to give it a go on a Monday after a very busy day. It was quiet when we arrived but we were seated very close to a large group who were rather noisy. With the amount of empty tables we could have been offered some where alittle quieter. We went straight to mains and I had mixed grill my wife had lamb rump. The mixed grill was huge and generally good but the steak was perhaps a bit rubbery but was edible. My wife said the lamb was good. Service was friendly so all in all was ok.
Neal192 . 2018-10-02
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It was very busy when we went last friday but that did not stop the staff from being as helpful as ever. The food was still as fantastic as all the other times i have been great service cant complain. I would suggest booking a table at peak times as this place does get busy
lillyanne748 . 2018-10-02
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I was able to use a discount code on a Saturday night which was rare as these are normally weekdays only
Susan C . 2018-10-02
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Been here a couple of times. Food always excellent, staff friendly and polite. Highly recommend. Love the breakfast.
davidtX9587YF . 2018-10-01
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We stayed next door at the Premier Inn as we came together from all over the country for my granny's 100th birthday celebrations.
annettelaurie . 2018-09-30
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Came here on the 26th of september for my sons birthday. We went straight for mains i had the mixed grill which was cooked really well. The rest of my family all enjoyed the meals as well. Desserts were lovely. Our waitress was very good as well as the manager that sat us. All in all will be comming back again soon.
southenonseamum . 2018-09-27
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I have been here a few times since it changed over to a Beefeater. The times I came here before, I think the whole family thought the food was all ok. Nothing special, but acceptable for what you pay for. I'm going to make a review of tonight's dinner. I was prompted to come as I received a special offer for 40% of my mains. We didn't actually use this offer as we had the Daytime Menu instead. The garlic bread had virtually no garlic butter on it. It wasn't toasted very much either compared to the other times we have had in different branches over the course of 20 years we have visited Beefeater. It was anaemic looking and was tasteless. I had to ask for extra garlic butter to be brought to the table. This wasn't a problem and it was brought to us promptly. My son and I ordered Sirloin steak. It was so bland and tasteless. It tasted like something you would cook at home and had bought the cheapest steak. We were literally chewing but no taste of meat or ANY flavouring, that is after putting the garlic butter on it (leftover from earlier). It was cooked well and the chips were good. My daughter and I ordered the brownie, it too tasted bland. It was very appealing in its appearance, but it was so flavourless, and so was the ice cream that went with it. We spent over £50 for one of the most blandest, tasteless meals we've ever experienced. It is one of the worst Beefeaters experiences we have had. We won't be coming back unfortunately. I so want to love this branch as it is so close to home and easy access, but what is the point of paying for food that is tasteless. The service was good and the servers are friendly. But this cannot make up for such horrific bland food. I am also unhappy that you can no longer order free refills on soft drinks if you want the "fat" version. You can only get free refills if you order diet. I don't mind paying a little bit more because of the fat tax, but not actually offering "fat coke" as free refills, is really off-putting and in my view, is biased against people who like non aspartame in their drinks.
Boomousemum . 2018-09-21
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Ok is about the best you can say about this restaurant..the only reason I gave it 4* was the service ..a very friendly lady..the food was not up to scratch....although prices are cheap..would rather pay more for quality.
bigbarryEssex . 2018-09-06
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Had high expectations for this place but won’t come back again. Ordered the mixed grill, the chicken was essentially a block of rubber and was cold. Can easily tell it is thrown in the microwave. Breakfast the next morning was horrible. Food over cooked and stone cold. Only positive was the quick service once seated
George M . 2018-09-04
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This has gone completely down hill. Staff looked bored and not interested in any guest , food terrible. This place used to be great for breakfast with table service, they have now made it buffet and it kills it completely . Bacon overcooked, sausages overcooked , scrambled eggs for of shells. Fruit selection pathetic. Also you need to ID your KIDs to make sure they are under 16 , absolutely ridiculous. Charged £19 for a load of rubbish, could not complain as the staff were busy eating their breakfast . Should have gone to a local café for an all round better experience. This place is a rip off , do not go
Stephen P . 2018-09-02
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1158 Opinions
Visited today, a very busy restaurant on a Thursday lunchtime. We were unfortunately attending a Wake, however, the staff were just so helpful and attentive, given that they still had their lunchtime trade to deal with. We were about 50 people, the buffet, was a delicious, and served promptly and attractively. Teas, coffees and bar drinks were delivered by the smiling waitresses. Nothing was too much trouble. Cannot praise them enough. Hope to come back on a happier occasion, even though we live 70 miles away. The place has a great vibe and a fantastic position. All praise to the staff
236 Opinions
I wasn’t going to write this review as I appreciate a negative review can really affect a small independent business like this, but after reading the other negative reviews it sounds like my experience wasn’t an isolated incident so the owner/manager needs to take notice. When I walked in there was a sign saying “please wait to be seated” but no one around. I waited a good 5 minutes before a young girl came to the counter and said very condescendingly “oh, just a table for one?” One of the main reasons I had decided to come here was because of a sign out the front advertising milkshakes. I asked what flavours they had but was told “no we only do them in summer.” Okay then. False advertising. I then noticed the specials board which advertised the cake of the day as white chocolate fudge cake. Thinking that sounded great I asked for that. “No we don’t have that” I was told. Okay then. More false advertising. At this point I wanted to say “you know what, I’ll just go then” but I felt awkward so asked what selection of cakes they did have. Victoria sponge, lemon drizzle, apple crumble.... what a basic selection! No carrot cake, no red velvet, and no chocolate. I decided to go for the coffee and walnut. When it came time to pay, I realised I only had about £3 in change but I had my debit card and 2 credit cards on me and clearly wasn’t trying to steal a slice of cake. I thought a slice of cake couldn’t possibly be more than £3 anyway, especially as Maxwell’s Cafe over the road does delicious cakes for £2 a slice. Wrong. £3.50 for a slice of cake. The minimum for card payments is £5, which is understandable. But my god the look the woman gave me when I asked if there’s a cash machine nearby. She made me feel like a criminal! She was so rude and made the situation unbearably awkward. I was standing there with my purse, obviously not trying to dine and dash. I even said to her “look I’ll just pay you £5 for the cake”. I felt so humiliated. I was made to feel absolutely awful from the moment I walked in until the moment I walked out. It’s such a shame as I had been thinking about coming for afternoon tea with friends here but I won’t be stepping foot in here again. Not after being treated like that.
644 Opinions
Food soo good, affordable, great atmosphere and very accommodating. Should be rated higher. £5 negronis also made my girlfriend like me a bit more
413 Opinions
Been coming here for about 6yrs, always excellent food and drink and friendly staff, would highly recommend 👍🏻😊.
2036 Opinions
I booked a private area for 30 people for our football team's Xmas 'do'. I liaised with Katie who was absolutely amazing throughout the process. We emailed back and forth so many times and she was extremely patient in answering my questions. We decided to preorder our meals so I sent these over to Katie a week before. On the day some of our party were not available and I called in the morning and these meals were able to be cancelled from our order. On arrival the area was well set out and Katie said we can put more chairs in if we needed to. Nothing was too much bother. Considering there were 30 of us, the meals came out fairly close together. At the end of the day it's near on impossible to get that many plated up at once so we were expecting a bit of a delay but they came out fairly quickly and piping hot. Thank you so much to the Meadowlark for starting our festive celebrations so well! We will be back!