T4 Tea for U in Newham

None of the staffs seems like they wanted to be here today, not even making an eye contact with you , let alone putting up a smile, no hi, no thank you. I usually seeing 1-2 of them being this miserable whenever I visited, but today….was the worst ,plus my milk shake was full of chunky ice in it. Think it’s worth checking out the other bubble teas in the centre from now on ….

Sad to write this review but I’m hoping that management will look into it as needs to be actioned the quality that you serve at the moment, I use to be a regular customer but it seems that you actually change the recipe for your drinks not only that a Booble tea starts from £4.9 the cheapest at least to have the taste you use to have, now you put less powder/syrups and is just a taste of water with a bit of flavour, also if you go back and explain the frustration as you have the same drink every day it may be redone or not at all, and you leave with a drink that is not worth the money anymore, disappointing to see how the quality dropped so much, you need to review it otherwise you will lose all your customers.

1- I ordered especially no jelly, but I only want bubbles! I paid extra for extra bubbles, no jelly. When I got home, both drinks had jelly, extra jelly! My partner and I didn't have the drinks and we were very disappointed! Will never go there again!!

So many drinks to choose from I drink from here so often and i love it. The queues can be a bit long sometimes but that’s because the drinks are great!

Cute little boba place with nice personnel and a great variety of flavours. Also, it's not that expensive compared to some other boba places

We ordered 4 drinks and knew that order online and pay online to avoid queues and waiting. Staff were too busy and they didn't want to talk to us so no customer service at all.

1. The level of disrespect. One silly little girl pushed through the collection to order . I told her off and she should get back to the queue. She sed ‘I was watching her like cctv.’ Anyway I sed ‘nobody is checking for you sweetie.’ She proceeded to order . I went up to the till and told the lady ‘do not make her order she pushed in front of everyone’. She ignored me . When I collected my bubble tea , outside the shop , i was pushed and it dropped . I told them , ‘the spill is outside the shop front’. They sed it’s my fault. I sed ‘can u put it in a new cup to savour the rest’ , they sed ‘oh am I sure ?’ I sed ‘no! You won’t even fix me a new in so what choice do I have?’ Terrible customer service

My friend and I had to queue for 15 minutes and once we had ordered, we had to wait another 10. The tea itself was decent, but nothing special. DO NOT VISIT!

good service; yummy bubble tea definitely recommend :) 5/5 made quickly and very nice. would recommend; it is in a good area

Very good service, staff are really friendly and the drinks are amazing! Made my bubble tea quite quickly as well!!

Westfield Stratford T4 has the best bubble tea I’ve ever tried and the service from Aysha is phenomenal. She has remembered my bespoke order and makes it for me to perfection each time, served with a smile. Always a pleasure to go there, thank you!

Worst experience at t4. Rudest server. Hospitality is hard I sympathise with that but it doesn’t warrant the disgusting attitude that I received today. I wore a mask so it was harder to communicate but the server with short black hair and east asian descent went about it in such a rude way. Proceeded to go ‘hello?!’ in a rude condescending way, then went to laugh about the situation in front of my face. This isn’t how you treat your customers. Horrible.

The Staff, especially the Indian guy working at T4 Westfield Stratford, are extremely rude. Went there twice to get tea and got put off both times by the guy. He is so rude to all customers, he can not be bothered to advise or take orders. He is so sick of the job and is letting all his frustration and anger out on the customers. The first time I went there, they ran out of tapioca. I asked him what they can put instead and he got annoyed by the question and simply said " just white pearls". When I asked whether it tastes similar to the original tapioca he rudely replied " just order online and choose another one or a tea without pearls ". That put me off and I left without ordering. A few weeks later I wanted to give it another go and there was the rude Indian staff again. This time he was taking peoples orders on the ipad before they entered for payment. He kept rolling his eyes at all the customers and didn't show anyone what options they had to choose from. We had no idea what kind of flavours were available and asked him to see milk bubble teas. Instead of showing us the options he simply clicked on something and went on the second order. When we demanded to see what he had chosen he rudely said " you said milk so I put milk ". When we asked if we can have a look at the other flavours he rolled his eyes and did not want to show his ipad . He clearly had 0 customer service skills and put us off again. Just avoid that place and go to bubbleology upstairs!!!

Online order is pointless apparently you still need to do quint and wait for your turn .. So way to waste your time with online ordering

There are many different flavours of tea on the menu - some with milk, some without. I recommend the Elegant Lady Rose Tea, as I am a huge fan of rose flavour. You can select the amount of ice and sugar in your drink; I suggest having your tea without sugar as it is already sweet enough. The tea is available with pearls or jelly...or both! Staff were friendly and service was quick! It is slightly difficult to pierce the plastic on top of the cup with the straw without the tea spilling out of the top, but that’s not a major issue.

I can't believe I'm at Westfield Stratford at 12sm on a Saturday morning and there is only 1 person working. Taking delivery orders with a queue of people out side the door. How can you as a business treat customers like this. Delivery before customers. I love this tea but the wait and service is unacceptable. I had to leave after 29mins in the queue as I needed to get to work. Seriously sort this out. Train your staff to be polite and hire more. Or move to a high street where you don't have any customers so one person will be fine

I went to T4 today to get my first bubble tea the lady that helped me ( Karolin) was super nice and the bubble tea I got is delicious! ( panda milk tea ) definitely gonna order again soon!

My general experience of going here to buy bubble tea (for my girlfriend, rather than me - as I wouldn't go here at all) is that it generally takes about 30 minutes to be served. Their operating model doesn't seem to have any capacity to...

Regular customer and I absolutely love it. Natural taste, toppings ( black pearl especially) and variety make it stand out from other places in London. My favorites are: caramel tea, royal peach and taro. Stuff makes it’s best to serve as fast as possible and...

Great drinks, many flavours. Customer service from some isn't that great. This is my regular Bubble Tea place as the drinks are of a good standard. The service is very robotic at times as they expect customers to know instantly what each drink is (Stratford...

Can’t tell you what the bubble tea is like as they refused to take our Scottish issued UK notes after waiting in queue for 15 mins. Staff were rude and unhelpful and very slow. Shocking behaviour to UK visitors from Scotland. Very happy to take...

Very disappointed today as the pearls very hard, it’s not like new one they used for first thing in the morning.

I love the Tea I always get Taro it is my favourite. I started with peppermint and had Rose on was great. A suggestion is that they have more flavours as they can supply a variety which gives a better option

I went to buy milk teas to take away. I have ordered 3x QQ Style Milk Tea but staff didnt understand instead she put “Lychee Black Tea”. I told them, that wasnt what I ordered but they just ignored me. So disappointed, i paid £10.50...

Waiting time would be at 30 mins minimal. Good quality but all depends if you are happy to wait for it.

What year are we on? Can't pay by card when buying something for less than £5?!! Everything they have in their list costs less than £5! Felt like I was supporting a money laundering scheme. Totaly do not recommend.

As a bubble tea fan, who tried majority of bubble tea places in London (and not only) I can confidently say that this is the best place for it in London. Tea is blended in superb way, menu is very broad so everyone can find...

My 12 year old daughter insisted that she wanted to try bubble tea, so this was (I thought) the opportunity. Oreo Bubble Tea - basically milk, sugar, ice and crushed biscuits (no tea content) for £3.70 is a bit of a joke, no? Still, she...

If you want to wait 25 minutes for an overpriced cup of ice tea, this is the place for you! Not enough staff and their policy, if you are paying on card, is a minimum payment of £5. Asked the guy to give the change...

Coming from an Asian country where there is a bubble tea shop in every corner, I'd say this is good but not the best. I still prefer the bubble teas from Gong Cha. But I still enjoyed my drink and would be happy to come...

As an asian who tried many other bubble tea brands in london. This is definitely the best bubble tea shop i would recommend to others. The long queue shows everything, but still worth a cup.

Des thés froid ou chaud avec des perles de tapioca. Il y en a pour tous les goûts. On dose...