Based on 65 opinions finded in 2 websites
Based on 65 opinions finded in 2 websites
Nº 332 in 451 in Carlisle
Opinions
Had a nice little dessert here on Sat 5th Oct - Staff were friendly and the waffle in particular was delicious, light and fluffy, not to heavy with some heavenly toppings. The ice-cream was flavoursome too. Highly recommended
Wayne Gaskell . 2024-10-06
MORE AT Google
Quick delievery and good food and drinks
Chris . 2024-10-03
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took 3 hours to get here which was ridiculous considering how much it costs but was very nice
ella . 2024-09-28
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Trash delivery 🚚 I gave him the password to pass my order and he refused to give it to me because he wasn’t sure that’s me. Such a big noob
J . 2024-09-17
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it never came and i got charged
Emma . 2024-07-24
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Food didn’t come. Expect a full refund and would love to know where it is.
Ryan . 2024-07-15
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Was very delicious, would recommend to others to go here!
David . 2024-07-03
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My order hasn’t shown up and says it’s been delivered
Luke . 2024-06-29
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Didn’t get to see my food so I would like a refund or it to be delivered to me tomorrow night thanks
Adam . 2024-06-15
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Best waffles in Carlisle yummy 😋
Hamilton Harman . 2024-06-11
MORE AT Google
Lovely but need to change straws coz my ice blast tasted horrible coz of it
marlene . 2024-06-09
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I haven’t received this order?
Keely . 2024-06-01
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Took nearly 2 hours for delivery to be then late and then asked if it was my order at the door!
Vikki . 2024-05-31
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Not as good as expected to be wish purchased from the shop.
Matthew . 2024-05-03
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Wouldn't know what it tastes like as never actually received my order 1hour 30mins waiting for a waffle to be told twice its 5 mins away. First and last time I would order...
sam grant . 2024-03-20
MORE AT Google
Super TINY shop, do not plan on enjoying your tasty treat there. Friendly service and SO MANY choices. The nice young man suggested the brownie and we also had the caramel ice cream- both were delicious!
Raven Sunkiller . 2024-02-17
MORE AT Google
Fine ordering after over a hour of waiting the delivery man brought 2 of what I got and tried charging me for it as I politely told him I orderd 1 he continues to raise his voice and start getting angry.
Ruby Mitchell . 2024-02-14
MORE AT Google
Do not get sticky toffee pudding because the fat pudding behind the counter doesn’t say it’s ginger cake and gives you attitude over the phone after being allergic to it and then refunds you for just the cake and charges the ice cream the fat rat
Adam Boswell . 2024-01-27
MORE AT Google
Would NOT! recommend going here if you have a sweet tooth. Ordered 2 milkshakes, after waiting an hour and half I had a phone call to say the driver was at the door. When I went to the door there was no driver, I rang the shop to ask the lady where my milkshakes were and she told me I had another 9minuets left. I told her her I didn't realise the wait was so long as I hadn't been told when placing my order. The lady told me she would phone the driver and find out where my order was, 15minuets later the driver arrived. After paying £15 for 2 milkshakes, my milkshakes were not labelled so I didn't know which one was what, one of the milkshakes had curled, there was a layer of throff on the top of the milkshake. So I rang the shop and I asked her if she could get the driver to come back ( it was within minutes of receiving the order) and take the milkshakes back because they were not consumable unless you wanted a bad belly. She told me the driver would drop my money off and I could keep the milkshakes😬🤮. Anyways, 2 days later and the driver still hadn't returned😅. I then went to the shop to get my refund. when asking for the manager the lady on counter told me she was the manager, she was very unpleasant and unwelcoming. When I told her I was there for my refund she responded very rudely ' did not not get your refund' and walked off to call the manager lol. She gave me my refund after a very awkward and uncomfortable 10minuets and did not apologise for the inconvenience, poor quality food and awful service.
Georgia Gray . 2023-12-28
MORE AT Google
Frequently order from this place and receive delicious food always 😋 will always be going back for my treat fix.
Kira Kilgour . 2023-11-23
MORE AT Google
gave us the complete wrong order
Molly . 2023-11-02
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found strange white substance on waffle. was not white choclate sauce (like i asked for) now my kid is throwing up live sperm. not happy.
Citrus . 2023-10-21
MORE AT Google
Full of cold and had to go outside to shut the gate when I politely asked him to shut it was very rude and nearly drove off without giving me my order
Jake . 2023-09-22
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Amazing food, lovely presentation and big portions.
Sarah . 2023-09-17
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It was early but we specifically asked for them not to talk as kids are in bed but they still knocked and spoke very loudly to us
Ethan . 2023-09-09
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Top quality. Always impressed with the time & effort. Best about
david . 2023-09-01
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Chocolate in tubs on the counter with flies everywhere landing on the chocolate it’s disgusting
Marc1163 . 2023-08-15
MORE AT Google
Not the fastest delivery BUT totally worth the wait. Better than any other dessert place in town.
Shelley . 2023-08-15
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Within 10 minutes of ordering it arrived. Extremely quick delivery and it tasted amazing.
Chloe . 2023-07-17
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They had no brownie left so phoned to let us know which was great and put an extra kinder in it, we paid for ice cream that didn’t come with it either so very disappointing really
Jane-Ann . 2023-07-16
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Ordered it at 21:30 it’s now 23:40 and still not arrived
Megan . 2023-07-01
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Food was great but was over an hour late being delivered
Mark . 2023-06-09
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Was missing part of my order plus much later than time stated
Rebecca . 2023-05-12
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Good was late and ice cream missing
Jodie . 2023-04-30
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Sweet tooth is amazing as you get amazing range of sweet food therefore I give them three stars
Ben Pearson . 2023-04-29
MORE AT Google
Food arrived very quickly and tasted perfect!
Kirsty . 2023-04-06
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Menu looks good. When food arrived looked good n tasty but was cold! Ice cream was soft more like milkshake. The delivery time was ridiculous this needs looking at!
shelley . 2023-04-02
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Very poor, would not use again. Food arrived very late
Shaun . 2023-04-02
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Delicious waffles and very friendly staff!
JandJ Alpacas . 2023-04-01
MORE AT Google
It’s my first time having these and there very nice, but can be a bit sickly if you have too much at anyone time, but overall no complaints at all
Steven . 2023-03-30
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Great Milkshakes although quite expensive.
Ashley . 2023-03-26
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unfortunately i was busy and couldn’t track for when it was coming, food was lovley 😋. ice cream came with one which was not ordered
Alanna . 2023-03-26
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Just took far too long to be delivered
Ashlea-mary . 2023-03-25
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WE NEVER GOT OUR ORDER NEVER GOT DELIVERED
Nicola . 2023-03-25
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So hard to choose from all the delicious treats. We went with waffles and cookie dough. We were not disappointed. Lovely staff. Will defo come again. 😋😋😋
Robert McCormick . 2023-03-15
MORE AT Google
The waffles are amazing only ever ordered for delivery but can't fault the food 5 stars
Baby Yoda . 2023-03-14
MORE AT Google
Ordered at 7.50 PM, got it at 9.55PM. We phoned the shop at 9.15PM and was told it was just leaving on delivery. I was about to phone the shop again because I wanted to go to bed, when the driver showed up. 2 stars because the stuff showed up and it was delicious.
Ioana Udrea . 2023-02-19
MORE AT Google
AMAZING! We got the sweet tooth box and it’s massive and everything tastes amazing what I would say though is please label your milkshake and sauces if they have nuts in as my bf can’t have them x
Sam . 2023-01-10
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Waited over and hour and twenty mins for some pancakes when phoned was told it had just left the shop!! Very rude and kept putting the phone down when I was trying to resolve the problem.
Derek Rose . 2022-12-10
MORE AT Google
It was very late and no communication then I didn’t get the ice cream?
mrs . 2022-11-24
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My order didn’t come I want a refund
Alex . 2022-11-24
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Lovely delivery driver always friendly hot food good quality fresh a1
Caroline . 2022-11-22
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I sent an order for my friend as a surprise for her birthday and they went the extra mile to make it more special for her. Thank you - she loved it!!
Hannah . 2022-11-19
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We ordered the Oreo milkshake, it was very creamy and warm, couldn’t tell it was Oreo. We also ordered a Oreo cookie dough, it was that stuck to the box it was hard to eat. Pick and mix good, but not a great selection.
JENNIFER . 2022-11-05
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Top class service they had no 900ml tango ice blast cups left and went above and beyond to fix this for me I highly recommend them 👍 keep it up best sweet shop in the town! Thanks Callum :)
Calum Kelso . 2022-10-30
MORE AT Google
Extremely late delivery. 45 minute delay on top of the already 65 estimated wait time. I contacted them after the initial delay and told less than 10 minutes (no apology given at this stage). Delivery then arrived 20 minutes later. Delivery driver was polite and apologetic and stated he would ask the manager to contact regarding a refund as items were missing. No phone call received. Completely unacceptable. I appreciate that businesses are busy but charging people for a delivery service that takes nearly 2 hours and has items missing is not acceptable. Very poor.
Sarah . 2022-10-30
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The kinder bueno tasted stale - the rest of the meal was lovely.
Kimberley . 2022-10-28
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Delivery late so sundaes were melted mixed sweet cup NOT worth £4.50. Churros overcooked. Corffle and milkshake tasty though
Chloe . 2022-10-13
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I won’t order from here again I want a full refund
Jamie . 2022-09-29
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Ordered 2 waffles ,was a mistake on one of the orders not sure if was my fault or a web site problem called the shop they rectified the problem new waffle sent quickly.fab service will definitely order again waffles were lovely and fresh
Kerry Reibbitt . 2022-08-23
MORE AT Google
Total waste of time ordered one item Nearly two hours Get some staff
Jayne Lakin . 2022-08-15
MORE AT Google
So many sweet options here at Sweet Tooth! Ice cream was delicious and homemade almost like gelato and lots of flavors. Waffles, churros and brownies all delicious. A little pricey but a nice stop for a sweet too!
Jacklyn Landres . 2022-08-08
MORE AT Google
Cookie dough burned and just covered in chocolate to try to mask it and no ice cream delivered the waffle was undercooked really disappointed as usually very nice 😘
Caroline . 2022-06-05
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When I had a sweet tooth my milkshake tasted like vomit and ear wax put to gather
liam . 2022-06-01
MORE AT Google
Everything was tasty. Mexican nachos (the actual nachos, it wasn’t a very big portion for over £5 however there was plenty cheese and jalapeños)
Emma-Louise . 2022-05-22
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Took a hour and a half to arrive
Joel . 2022-05-07
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Got a shake as I get them from Newcastle at shakeaholic . Good shake but the price is terrible. I asked for large the cups are small. Plus it's cash only. If your going to get one wait till you go to ncle.
Darren Sawyers . 2022-04-23
MORE AT Google
Amazing cookie dough! Didn’t realise it came with soft serve which was a nice surprise. Super rich Nutella drizzle almost couldn’t finish it but had too as it was too tasty. 😋 Also, Ice Blast was still frozen upon arrival and half the price of the ones at Vue!
Anna . 2022-03-30
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Food was exactly as ordered, arrived when stated and tasted lovely.
Rob . 2022-03-26
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took an hour and a half, food was cold and milkshake was disgusting, i'd rate 0 if i could. never ordering again
emily . 2022-03-16
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The cookie dough was tiny paid £6.50
Jack . 2022-03-05
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Ordered at 8 pm over 2 hours later i am still waiting
Ben . 2022-02-11
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food was more than an hour and a half late, called twice was told both times it was about to leave the restaurant
Phoebe . 2022-02-05
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Smoothie and waffle was delicious as always
Klaudia . 2022-01-23
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Chocolate was over cooked, was yo choey to eat
Chloe . 2022-01-02
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Polite staff and amazing waffle 🧇 🤤
Petroula Matthaiaki . 2021-12-30
MORE AT Google
on time and really nice milkshake 👍🏻
tabs . 2021-12-18
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Good food but was delivered cold.
Michalina . 2021-12-04
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It was left at the desk of the hotel as I'd missed the phone call, I called back and she hadn't said she had left it at the desk and I was running around trying to find where she was,
Sharyn . 2021-11-26
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Great selection of treats to choose from and pleased it included smoothies as well so was able choose something for everyone and the delivery time was good as well.
Mary . 2021-11-21
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Just beautiful kids loved every mouthfull .
Susan . 2021-11-20
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I ordered a milkshake and crepe with Nutella ice cream that I paid £2 for but never received my ice cream.
Katie . 2021-11-07
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Friendly staff and amazing service! Definitely a place to visit if you have a major sweet tooth
Rebekah Regan . 2021-10-23
MORE AT Google
The best Crip and the best milkshakes ever I 100% recommend trying it
Mohanad Aljbawi . 2021-10-14
MORE AT Google
Fantastic as always.. i get the donuts and cookie dough normaly , i tryed the brownies this time .. beautiful as usual the best dessert shop in town by a mile.
Tod . 2021-09-29
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If u want sweet treets order hear the best iv had !!!!
Tod . 2021-09-29
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Normally had nice service in the past, milkshake was unfortunately very lumpy and order was 20 minutes late. Waffles were great but everything did have a smell of cigarette smoke lingering on it, likely from delivery driver.
Megan . 2021-09-25
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Amazing as always, really good cookie dough dessert!
Lorna . 2021-09-12
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Food was presented amazingly even the custom order was presented in a gorgeous and appealing way as soon as the box was opened
Owen . 2021-09-10
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I like sweeth tooth but my problem is with the delivery, the delivery driver called me to get my icecream and she explained that she couldn't see my flat number on the list, so instead of waiting for me to get to the door, she left my icecream on the floor and drove off, it was not even in a bag. I didn't appreciate that at all!
Stephaney Himah . 2021-08-27
MORE AT Google
I ordered donuts, they are really good. However, one of them has peanuts sprinkled on the nutella donut which is not stated on the box when you order, I thought when it's nutella, it should be just hazelnut. I react pretty quickly to peanut, that's how I knew and it tastes like it. I hope they put a warning on it, as peanut allergy is fatal to some people.
Julie . 2021-08-20
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Good deserts, just wish they’d got the other two ice cream flavours right. Overall great though.
Luigi . 2021-08-20
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Best strawberry milkshake with real Strawberries in Carlisle so far!
Scran Wigton . 2021-08-19
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Food was really tasty and good portion sizes too. Only thing I would say is that the doughnuts were a little bit dry but still full of flavour and edible. Definitely will be returning :)
Georgina . 2021-08-17
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Absolutely ridiculous the amount of time we waited. Hour and a half for some brownies. Not ordering again.
Becky . 2021-08-08
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Ordered at 8:35pm waited an hour and a half till 10pm then phoned and said it’ll be there by 10:30pm. After phoning again at 10:50pm it still wasn’t here and arrived at 11:05pm. When it came was cold and not worth the 2 and a half hour wait.
Lucy . 2021-08-08
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Waffle was hard and tasted like nothing , order from here regularly and was disappointed.
Asa . 2021-08-04
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It was disappointing seeing that only one order came 20 minutes late and then having to wait 10 minutes for the other order to come. It was a shame seeing this as I know that this is a good place and has very tasty treats.
lisa . 2021-08-03
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As the stars say, food was absolutely spot on. Delivery time longer than advised.
Mark . 2021-07-28
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Best desert place in the country
Ro B . 2021-07-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4319 Opinions
Normally come here for dinner thought we would try coming in for the bottomless breakfast and all I can say is I was very dissapointed never again, no bacon, cold sausages, luke warm baked beans, hash browns solid could break a window with one, eggs looked mouldy when asked we were told it was the coating on the pan the "chef" behind the counter had a big attitude problem towards my family when we asked for some white bread for toast and if there would be any more bacon I don't know what the problem was but we certainly will not be back any time soon.
561 Opinions
D'you know what....bloody shame! I visited during their closing down sale, soooo, some good bargains, good stock selection AND most significantly some really pleasant, helpful people working under some difficult circumstances. Losing this store and the goodwill of the staff will be a tragedy for Carlisle . 🫣