Based on 505 opinions finded in 1 websites
Based on 505 opinions finded in 1 websites
Nº 330 in 451 in Carlisle
Opinions
Hotel fine. Car park very full. Free WiFi awful
David Ingram . 2024-10-22
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There's not too much Premier about this Premier Inn!! Rooms are tired, bath drain is full of hair etc.... Staff are really helpful and location is good.
Stephen Ross . 2024-10-13
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Another good stay at this Premier Inn. Possibly one of the older hotels but room & bathroom both serviceable, bed very comfy. Good meal in the pub next door.
Giles Kibble . 2024-09-25
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Receptionist very warm and friendly on arrival. Tracey i think her name. Very helpful and advising us to book a table next door at the adjourning pub. Gave us more towels for room as not enough. Room spacious and clean. Good location and supermarkets in walking distance.Staff next door friendly and good service
Margo . 2024-07-25
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+'s and -'s. Hallway was smelly and dark. I had to ask for an iron. Internet was very slow unless you paid extra, then it was ok. Rooms aren't cleaned unless you ask. The attached restaurant is not nice. Rooms are clean, but could use an update. Service was very good. Front desk was knowledgeable, helpful, and interested in making sure I was taken care of. Not much nearby. Morrisons is a short walk, which is nice.
Daniel O'Brien . 2024-07-25
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Stayed the night over the weekend. I must say the lady on reception was most welcoming and went above and beyond for myself and my family ensuring an easy check in helping to find somewhere to eat extra towels and booking us a taxi to the city center. Absolute credit to the Premier inn. Room was clean and comfortable and the location good
Sajjad ahmad Khan . 2024-07-21
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As always at Premier Inn good clean rooms and a decent breakfast staff were lovely to.
Gordon Love . 2024-07-21
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The Hotel is dated. This is one of the cheapest premier inn, in the area normally. Breakfasts are from 7am. The beds are as comfortable as always, the restaurant I'm lead to believe is good, I didn't try it. Staff are friendly and helpful. The bathrooms are tired, no air-conditioning, but I knew that at the time of booking. Watch out if your room is +120 that is probably up the steepest stairs, I found it clumsy Checking in and out as the stair case is pretty steep. Would I stay again ? Yes.
Mark Scott . 2024-07-19
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Just a great place to stay 5 min walk from city centre .staff are great .and breakfast in the morning is fantastic
Dave Walker . 2024-06-25
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Staying all over the UK for work and using Premier Inns this one is very dated but the staff are excellent
Karl Dutton . 2024-04-25
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Natasha is awesome warm welcoming friendly face and professional from start to end made our stay one to remember couldn’t fault the service if every premier inn had a Natasha the world would be a better place keep up the good work highly recommended phenomenal.
Nic Young . 2024-04-19
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All the staff members we encountered were very welcoming and friendly. The corridors and rooms are certainly below the standard we have come to expect from a Premier Inn however for £35 a night can't really complain. Seems to cater for workers during the week as a lot of vans parked in carpark. The bed was as expected very comfy and shower was excellent. Slept very well. The most disappointing thing was the breakfast, hot food cooked to order so we anticipated something great, sadly the scrambled egg was like rubber, the sausage over cooked, the black pudding disgusting and the bacon dripping in fat. If staying here again I would head to McDonalds for breakfast.
Gordon Robertson . 2024-04-14
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Booked last minute when driving up to Scotland.
Noel McGarrell . 2024-04-10
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Hotel need a refresh. Rooms are poor quality
Jacek Kruk . 2024-04-10
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All staff were nice and even a passing cleaner greeted us for the morning. Everything is top notch
Kyle J. Brocklehurst . 2024-04-03
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Good service with efficient standard.
Syed khurram Zaidi . 2024-03-24
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Building needs a total refit if my room was anything to go, never seen such a run down PI shame as staff were very helpful. I could share photos but I won’t as it’s not the staffs fault but the management for not refurbing this hotel. In future I will check as if they have one like this no doubt there’s others and if it had not been an emergency family issue I would of walked straight out again.
IFixed Repairs . 2024-03-12
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Just had a 2 night stay here and 1 of the best premier inns we have stayed in. Welcomed by very friendly staff in reception got to room we had 112 and it was a lovely spacious room so clean and bathroom was spotless with view over the car park even though facing main road and pub next door it was very quiet just what was needed for a wkend away. We had the breakfast lovely choice of continental and full English all staff friendly including the landlady. We did go to eat in there on the 1st night but it does get booked up very quickly so we went to the Toby down the road but we booked for the following night and we couldn't fault the food or the service. If we ever come back this way we will definitely chose this place to stay again and would recommend to family and friends
Laura Daniels . 2024-03-10
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Great service, relaxed & friendly atmosphere. Parking outside & great location just off the motorway.
AJ-Security NORTH . 2024-03-07
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There was a squeaky sound from the piping in the building all night, so sleeping was tough for me with my tinnitus but other than that it was great. I'll just bring ear plugs next time.
Ryan McLeod . 2024-02-23
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Always happy to stay at a premier inn - comfy beds, good value bar meals (so popular I'd book a table) and tremendous breakfasts...
Dave Bardsley . 2024-02-17
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The worst Premier Inn I have ever stayed at. Never again!
Ian Renshaw . 2024-02-09
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Nice and pleasant staff and make you welcome.
Brian Wynne . 2024-02-05
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561 Opinions
D'you know what....bloody shame! I visited during their closing down sale, soooo, some good bargains, good stock selection AND most significantly some really pleasant, helpful people working under some difficult circumstances. Losing this store and the goodwill of the staff will be a tragedy for Carlisle . 🫣
4319 Opinions
Normally come here for dinner thought we would try coming in for the bottomless breakfast and all I can say is I was very dissapointed never again, no bacon, cold sausages, luke warm baked beans, hash browns solid could break a window with one, eggs looked mouldy when asked we were told it was the coating on the pan the "chef" behind the counter had a big attitude problem towards my family when we asked for some white bread for toast and if there would be any more bacon I don't know what the problem was but we certainly will not be back any time soon.