Sweet Dreams Desserts in Sandwell

Not too good only chai is best there

Best Skittles milkshake I have ever had, absolutely delicious 😋 Great customer service from both female staff. Friendly environment.

Order my desert's and they never arrived, had to call the shop and ask what was going on and then they told me was a problem with just eat and they couldn't find a driver? And they told me we done Ur food tho so hopefully won't be long, and I said, well when gets here it's gonna be cold and all the girl on the phone said was she couldn't do anything about it and started laughing! Not professional at all!So why be on just eat if u can't even get the drivers to deliver Ur food? Nearly two hours waiting and in the end had to cancel my order! I don't recommend at all! Avoid these premises!

Lovely dessert shop with great staff. If you have young children I definitely recommend great atmosphere and variety of desserts

really good but the food is very sweet, if you have a sweet tooth go ahead

Travelled all the way from Warwick to try this! Thanks to TikTok! We ordered the lotus milkshake which was 10/10, probably the best shake iv ever had, worth every penny. We also had the pistachio tiramisu… 6/10, don’t really see the hype and extremely over priced for what it is. Unfortunately they didn’t have any Dubai chocolates dupes and we were told to wait 30 mins but we couldn’t wait that long. The staff were very kind and lovely. Would love to come back and maybe try something else. Definitely recommend the lotus milkshake!

Customer services amazing, the girls works r so kind & sweet, I have been going for years definitely going again, they make you feel special,

Very good customer service, good ice cream and milkshake. Definitely recommend.

Service by Naila was brilliant. Asset to the store and friendly service on numerous occasions

Been to many desert places in the area.Tried the ferrero milkshake. Unfortunately didn't taste at all like ferrero rocher. Just a standard plain vanilla milkshake with some chocolate sauce. Disappointed....

Milkshakes didn’t have the specific taste of what we ordered wouldn’t recommend

Great little desert shop local. Lovely great tasting deserts and milkshakes! Became a regular always good food.

Good desserts and fair pricing. Friendly service.

cookie dough “half n half” was super thin and tasted sandy. the karak chai was watery and tasted like it was made with a tea bag. Hot chocolate is equally watery. belgian waffle “chocolate coma” was nice but the brownie pieces on top were stale. wouldn’t recommend. staff are kind but dessert is below standard.

Lovely independent desert shop run with very attentive staff very knowledgeable about the deserts and highly recommend this place for your evening treat they do deliver through there partners such as Uber eat just eat and Deliveroo so don’t miss out if you can’t get out make sure you order online and if you feeling Adventurous come visit the place it is very cosy and lovely to relax while you indulge in your sweet dream.

lovely customer service banana milkshake a bit strong but really nice can’t wait to try the cheesecake when i get home 100% be coming back if i ever get the chance again

Good atmosphere, good selection of desserts and the food arrived very quickly .

Absolutely fantastic on arrival we was greeted by a very polite young lady Mashallah made us feel very welcome I opted for a cornflake tart the presentation was 10/10 it was very nice I was also impressed how it got served with the cutlery and a lemon wipe very clean shop I would recommend 100%worth every penny

Dined at the restaurant and ordered a chocolate coma waffle sandwich. The waffles weren’t warm even though they were freshly made and the chocolate sauce was bland, poor quality. Overall taste was poor and quality was not great. Lack of flavour overall didn’t feel like I was eating chocolate coma! Everything was below average, pretty poor for a dessert shop.

They take too much to serve , some of the desserts are really sweet....

Family enjoyed it👌 and excellent service 👏 👍

Extremely unprofessional staff with absolute no morals of speaking to their customers. Explained to the staff regarding this issue with delivery and all they stated “sorry not my fault”. First call, customer stated, the driver is on its way, after 45 mins rang again, another staff member said we’re just getting the driver, few mins into the conversation same staff member stated “food is on its way”. There was no resolution to this. Food ended up being cold, ended up throwing it away. Poor customer service. Never will order again!!!!

Worst karak tea I have ever had in my entire life and I am 47 years old and have tea 3x a day. Could only taste cinnamon and water. Do not go here for tea, it will only ruin your evening. I have come onto here just to save you guys the time and disappointment. Sweet dreams? More like scary nightmares

Very bad, they are not good, they are not selling desert, they are selling just waffle, even there is no enough chocolate .

By the looks of it, I knew it was going to taste awesome… and I was right!

Dedicated and hard working staff, fresh and ready waffles, Crepes and French toasts, calm and welcoming environment which makes you feel welcomed and enjoy your dessert, staff are especially supportive and ask for feedback and any areas of improvements. Well recommended!! ☺️

Very cute place with delicious food and amazing service 😋 😊

Amazing experience. The staff (male and female) provided me with excellent customer service. Placed fone order and they forgot one item they honoured it apologised and gave it on the house! Would defo go back ended my day with a smile! Thank you

Little desert shop in the middle of Bearwood, they have a masive selection of deserts to choose from and the great thing at the moment is they give you a 10% discount. The deserts we had were well presented and very tasty and were very reasonably priced, I've been to some of the bigger desert shops that were a lot more expensive for the same product and service. Service was good, and you pay on order, so no messing about after. I would definitely re visit.

I messaged Sweet Dreams Desserts about bringing a group of 20 to their shop, they replied very quickly and reserved the tables for us. We had a great night, all the staff there were lovely, especially Dina, great customer service and great desserts that looked beautiful! Everyone loved them! I would definitely go again to try more of their extensive menu!

Asalaam alaikum, went to this store today! Wow amazing dessert the milk cake was through the roof! Thank you

good presented however not fresh not much effort put in

Well done lads. Nice place. Even tastier desserts.

the worst pancakes the sauce is diluted with water. raw dough something horrible

Nice small business. Wish they had more ice cream options. Generally all around good experience. Update: based on reply from store. They actually have 16 flavours of ice cream which is great. I probably did not see/notice them on the menu.

Lovely staff, naughty desserts and all at a very reasonable price. Nice clean place. A very busy menu, can make it hard to choose. We had waffles, cookie dough and milk cake. All washed down with a lovely cup of tea.

So much choice. A great place for a sweet treat.

Amazing desserts beautiful place staff are too cool oh thank you for my free Karam chaii

Decent desserts. Good friendly staff

Very badly made waffle, absolutely never eating here again. The toppings are described in a certain way but are absolutely disappointing when you actually get it. I only decided to order because the reviews said the new management is better. Still have a rude guy on the counter dealing with customers. Waste of money

Not happy as the wrong order came instead of what I ordered,and they had no other drivers to deliver,But the manager Dina was amazing with how she handled the complaint very professional & remained calm & polite despite how angry we was and how frustrated,great customer care from Dina!

Came to sweets dream with my friends and one of employees he’s got curly hair and short serviced us wow the dessert was amazing everything was ready in 10 minutes

Very polite customer service great seating area.. milkshakes are banging would defo come again...💫

Really friendly and hospitable staff, who had great recommendations and went the extra mile. Cookie dough and waffle sandwiches were the best on Bearwood Road!

FIRST AND LAST TIME ORDERING FROM HERE! All of the cookie doughs were burnt and hard. The ice cream had no taste and you could still taste the ice.

We went here late Weds for a sweet treat and it’s now one of my faves on the high street. Staff were so lovely and the winter offer of a crepe/waffle with free hot drink is very reasonable. My crepe was massive & delicious

Great local place where we go often. The karak chai tastes outstanding with a chocolate waffle! Parking is available in streets nearby easily. There is a nice flower wall that you may like gor your instagram pictures.

As a family (as my son was home to visit) we ordered dessert for delivery from sweet dreams desserts in smethwick. The food we ordered was lovley well presented just the right amount of topping. Sadly my ice cream had completely defrosted the other ice creams where not completely defrosted just soft so not quite sure what happened there as we don't live to far from the shop we live b67 area less than a mile from the shop. That being said the waffles where lovley and light and very yummy so would visit again may be collect next time.

Absolutely best waffles in town. Very delicious

Absolutely terrible. My crepe came with hair in it and also stranglely small pieces of black plastic. I could not get a refund on my order and although I was offered a free dessert next time I order, I do not want to eat there again

I think this place is under new owners as it was a much nicer experience than I've had in the past. My daughter's dessert came quickly and she said it was delicious. Staff were extremely friendly and when a small error was made it was rectified immediately and with a smile. The place has been renovated and it looks really good. We will definitely go back.

Outstanding beautiful decorated place dessert I ordered came on time happy with the service there fudge cake on point amazing loved this place will defo visit again 😀

Ordered 3 milkshake specifically told them to ensure they was not watery all 3 milkshakes turned out watery they don’t even offer refund or replacement won’t be coming back here in a rush bunch of kids trying to make your food with out the proper training! Very strong smell of cannabis coming from the premises also!

banging desserts, 1000000/10 customer service, better than popular franchises 100%, wide variety of options of desserts, shuna is the best one there !!!

Ordered in store presentation was amazing just the right amount not to much to make me feel sick afterwards would deffo recommend Friendly staff, nice decoration, and very welcoming

Ordered the sticky fudge waffle with chocolate ice cream and it was generally amazing. The waffle was light, soft and sweet. Didn't have to wait long to be served. Would highly recommend!!!!

The best desserts we have had in a very long time!! The waffle sandwich and the French toast dessert was to die for! The place is very clean (even though it was quite busy) and looks very welcoming. The staff are very helpful and the Owner Dina spoke to us for a little while to make sure our desserts were spot on and taking in any advice which I thought was great!! Will definitely be back with the family

After a long day out in Birmingham asked the local for a place for a dessert lounge as Birmingham is heaving with independent coffee shops and desserts lounge we came across Sweet Dreams Desserts. The place was recently refurbished and was busy with family enjoying a great treat. We ordered a selection of desserts and hot drink just relaxed. There was a few regular who told us to try their milk cakes and waffles sandwich which we will try when we revisit Birmingham. Would like to thank the little guy who served us, he was very knowledgeable on the dessert.

The order was very late but they were extremely busy. Threw in free milkshake for the wait. Delicious brownie and their waffles were very tasty. Also their delivery driver was apologetic for the delay

Ordered waffles ice cream and brownie. Customer service is great. Pleasant experience would definitely recommend to visit or order from them x

The cookie Dough here is On point.Best I have ever had!

Great staff, Friendly place quick service presentation spot on will be going again tasty deserts all day long

Really nice, fresh waffles & crepes made to order.

I had the biscoff cookie dough delivered and I can honestly say it was about as close to heaven in pudding form you can get. It was truly amazing. Thank you😍😍😍

Best crepe in Bearwood. We are regular customers and never were disappointed.

Not bad at all. Not too busy and quick service. Nice clean shop. Decent prices and good menu. Milkshakes abit expensive I thought. 5.95 is high price for a milkshake in my opinion.

We went for a takeaway order. 4 milkshakes 2 cakes and cookie dough. The dessert bar was completely full the guy on the tills/serving I think his name was Zayd went above and beyond rushed off his feet. And the chef/lady in the kitchen Sophie worked super hard this evening. Wanted to thank them both for the lovely shakes cakes and dough. Brilliant service and extremely hard workers.

A good experience - prices are decent, presentation is phenomenal, and staff are very friendly. Would definitely recommend

Hmmm the waffle was ok, freshly made however for £7 it wasnt worth it at all,it came with a very small tub of icecream which tasted cheap so a lil disappointed but the guy behind the counter was nice and friendly 😊😊😊

Good desserts, great addition to the high street

Forgot to give me half of my order to the uber eats guy and the man at the shop refused to acknowledge his mistake and fobbed me off .Very poor costumer service

Very poor quality and customer service never back again

Food didn't take long and the staff are very Polite every time I have been there (quite a lot). desserts & drinks are amazing, if you haven't been already I highly recommend it.

Delicious light waffle. Wasn’t very sweet.my husband never finishes a waffle but he devoured it. Fast service. Friendly staff. Would definitely come again. Very reasonably priced.

Went here with my nieces and my friend to this place tonight. The service and deserts was amazing by the 2 girls.. Lucy offered a ice cream scoop to cheer my niece up which was such a lovely gesture. I appreciate it girls and indeed did make her feel better, thank you to both!! ❤ xx

Took an hour and a half for the food to come, spoke to them on the phone and they said it would be here soon which was fine. The food then came dashed in a box cold. Called them up saying the food was cold and they said we don’t want people like you in this shop and they don’t care that it’s cold and hung up. That’s the service I receive from their manager. This also isn’t the first time I have received bad service and bad food from them. I wouldn’t recommend at all worse place to go to

Not worth the price, wouldn’t order again. Sundae desert was practically tasted like store bought cheap milk shake. Also took way too long to prepare the order.

Need to work on customer service.

Ordered a delivery through uber eats. Came before estimated time and was very nice.

Worst place to order desert! 2nd time in a month it’s been bad! … gave benefit of doubt after last time and used again today but Crepe was so thick and stodgy totally undercooked with hardly any Oreos inside. The cookie dough didn’t come as ordered either. When called the shop the person answering was too busy having a laugh with her colleague and not even listening to what I had to say until I had to ask her to stop laughing and take me seriously. Fobbed off to back to Uber eats taking no responsibility for the poor food received or the fact they could make people sick serving uncooked food. Service and quality has 100% dropped! Won’t ever use again!

Very pretty inside, Desserts are nice, but definitely not the best. I found the service to be a little unsociable. The girls were so distant, forced smiles (i mean everyone could have been having a bad day, each time I have gone). I think the desserts they prepare while you wait, like waffles, would taste better with a sprinkle of love and real smiles.

Yummy desserts, nice atmosphere and friendly staff

Disgusting. Waffle was dry and delivered with no galeto as advertised. Cake came with no strawberries and was stale Waste of money and calories Never again

Loyal customer since 2015 managed to get through two and a half loyalty cards since then (embarrasingly!!) yet today I was overwhelmed with how bad the quality of the desserts were. The cookie dough was cold and dry, the waffles were really thin and my chocolate coma barely had any brownies in it. I follow them on instagram and have seen how different their pictures are from reality... I am not gna tell people not to go here but just don't end up spending too much on you and your family because it is not worth the hassle. I revisited on 16/02/2021 and the quality was disgraceful, both the chocolate coma’s i had ordered were burnt and it was delivered 30 minutes late. There wasn’t any thought in the desserts so I won’t be ordering from here again.

Excellent service will surely order from here again the dessert was delicious they also gave a milk cake which i never tried before it was delicious definitely will recommend it.

Ordered yesterday with a 25% off voucher and received 25% less waffle. Ordered the waffle sandwiches and was really unimpressed, the waffle was cold, lacking in filling. This happened the last time I had a 25% off voucher. Never had any problems before, what is going on people?

An absolute disgrace. My kids were very disappointed. Had 3 missing items. The 3 sugar rush pancakes leaked through the pizza boxes. The milkshake was flat and felt like it was made a day before. Ordering through Uber eats was a big mistake plus salt to injury we didn’t tip the driver yet on our app it states we tipped him £5. Will never order through Uber eat again. NEVER.

Absolutely LOOOOOOVE SWEET DREAMS!!! Fab service always comes on time. Quality of the food is brilliant fresh and delicious 😋 Friendly staff always happy to help answer any questions and accommodate menu preferences. I cannot say enough good things about this dessert shop please please order and try them. Bloody bootiful 😋🥰

Delicious but the cheesecake was a bit too sweet for me xd

Wonderful deserts! The vegan options are a Godsend. Cannot go wrong with a mint mojito either!

Such a pretty dessert shop. We ordered Ferrero American Waffles which came out to be so tasty. Not every dessert shop does them perfect. Highly recommended.

DON NOT ORDER FROM HERE!!!!!! Disgusting after 2 hours of waiting my crepes where crushed and looked like mush ! I rang the shop the people have NO RESPECT AND DID NOT CARE AND WHERE MAKING OUT LIKE I WAS LYING! Another 2 hour wait for another box of mush to come that tasted like cardboard, absolutely revolting do not order from here!

A big thank you to ifza for making us feel so welcomed and being so polite x

Amazing place, awesome desserts!

They send me a half cooked cookie dough with someones nails in it. Do not order from here unless ur trying to see the grave early.

Great food and service. It was a bit to sweet but lovely

A nice small place on Bearwood High Street. Sundaes and waffles are amazing

Disappointed at the service. Had to wait for 30 minutes for a one scoop vanilla ice cream when more fancier dessert orders on the same table came way quicker. When we went to check on the ice cream cone the waitress got annoyed. Same waitress came back several times with items no longer available and asking us to repeat orders. And our order wasn't complete till the end so we just gave up. What just happened to this place? Covid-19 wise, we saw people being sat at tables without having been cleaned in-between customers. Staff in contact with customers didn't wear masks. Used to rate this place very highly! Please note the quality of food served was impeccable. My issue is with a fall in standards regarding service and questionable Covid-19 safety measures. Will think twice before coming back. :(

Delicious food here! Great and friendly staff :) they are very accommodating to customers. Love going here :)

It has gone down hill, portions are smaller ,not much effort is put into the food anymore.I had a mocktail mojito which had sprite, quarter of a strawberry and 3 mint leaves floating, very disappointed.