Costa in Sandwell

Lovely friendly staff unfortunately it was to cold in there for my 89yr old mom, we couldn't escape the air conditioning

The best place to have cup of coffee or tea in peace and calm place.

Dirty all table are messy with old stuff, coffe and dessert just crap. Been there few times but now last every tome wirst and worst

Ordered 3 drinks, 3 coffees. The staff gave only drinks to delivery person. Waiting hungry 40min+ and get offered refund that will be credited within 10 days due to this place staff negligence

Fantastic quick service but happy staff. Coffee served just as I asked, fantastic!!

A few tables needed cleaning but they were short staffed but very friendly.

We walked into the store just before closing, which we did not realise. We waited by the counter for a good couple of minutes before a member of staff acknowledged us. She then told us it was takeaway only due to closing. We told her that was fine, then she told us actually they were closed, even though it was still slightly before 6pm. Disappointing and bad customer service.

I like coffee from there. Always maked carefully and looked and taste very good. I never had problem with this place. With different ones yes- but not here. I recommend. Coffe is tasty and correctly made.

Best Costas ever. Clean, airy, bright, and the staff are lovely too.

Only went there because a friend wanted to go, places like this are overpriced by default but he offered to pay. Took a short while to be served despite not being busy and the staff didn't thank us for our custom, and didn't acknowledge us whilst waiting and just generally seemed miserable.

Poor customer service, no interaction, poor house keeping, dirty coffee machine, cups on the floor, dirty work tops…..not the usual costa experience.

Coffee was prepared very quickly and was nice and strong. The lemon drizzle cake was nice and moist, the banana bread was a bit sweet. Good place for a quick break.

Costa coffee is a safe and solid choice whether eating in or on the go. Their cheese and tomato toasties are melty and flavourful, their Mac and cheese gooey, cheesy and always piping hot. You can’t go wrong with these choices. Costa’s Ice tea is a go to favourite for drinkers who favour more water based and refreshing beverages. However, their Easter especially mini egg cookies are on the sickly-sweet side but having them heated up definitely enhances the overall taste. Wonderful service, cosy atmosphere and tasty food. What more do you want? - P.R

Nice place, friendly staff, speedy service, tasty food

Always call here for a Costa coffee When will we see EV charge points around here

Cosy but very average all around. Good coffee average food snacks and cakes.

Lovely staff, nice clean cafe. Thank you!

Always, always slow in any Costa and after all the bloody wait my Latte was luke warm. Not good enough on a freezing cold winter day

Costa is dependable and a go to for our family. Would always recommend.

The drink are good. However, the staff are a bit unfriendly.

Went around 2 pm so quite busy but plenty of staff to serve. Ordered a frappe and a panini. Drink was good and plenty of options in the fridge especially just after peak lunch time. Plenty of seats in and out and plenty of parking

Great selection and staff very helpfull 👍

Ordered as unable to cook for myself at the moment due to arthritis pain. Store delivered a cold tough toastie, with cold tea. Complete waste of time and money, store is less than five minute drive away so really disappointing.

Nice and quiet for a quick catch-up with friends. Nice strong coffee. Kept me awake for hours...

Excellent service, knowledgeable staff who like bit of banter.

Went on Saturday evening grab some coffee and hot meal deside to seat and eat in its was my foul. You havevto pay extra if you stay in... But question what for? Have to looking for clean table empty coffee shop but no clean tables and on floor so many rubbish... Full box of rabish by sugar milk table... Thats was my first and last visit there....

2 hours late Says it was delivered when it want and I have screenshot to prove it.

Apparently this was on time according to the app but took an hour, my hot drink was cold and tastes disgusting. As for the light whip on my latte well that was none existent!

The trays were dripping wet and the tables were all full of finished food and empty cups. People were having to clear their own tables. So disappointed

To the lady with blond hair who always has a pen in her hair thank you for my coffees and chats when we come in nice to have a little banter. Caramel and vanilla latte

Coffee good as always. A big busy, a bit dirty, but still ok 🙂

Love this place, I use the drive throu most days. The ladies that work there are lovely. They do run out of oat milk on occasion.

Nice atmosphere and good coffee. Toilets needs more attention

We ordered coffe this morning drive thru and the young girl a blonde hair was very rude we asked her for fr our coffee small cup and extra hot she gave us a medium coffee and not extra hot took to long to make coffees she didn’t even say hi or enjoy or to apologise for her bad service and she didn’t ask us how much to pay we waited other 5 min to pay and came and asked why u are waiting for we said to pay darling and just took the money without any word. Manager was there as well very bad service always there . Hope this review it’ll help others for not spending money and get this disappointed service.

Only popped in for a coffee with a friend but wouldn't recommend it as it was very dirty. Tables not cleared, chairs filthy and this was at 10am. No thankyou!

The blueberry frappe x 2 didn’t have cream on top nor did it have any bubbles. The strawberry and cream frappe I ordered, again didn’t have cream on top. Disappointed with Costa on this occasion.

Good meeting place after church service quick and easy so we could talk

Staff shouting at each other and telling customers staff ain’t up to scratch, huge que with staff having no urgency. Wish I’d manage that Costa, I’d do a much better job. You need a new leader in there, replace the young chubby girl and middle aged white guy in there. They had bad attitude.

Disappointed that cake was put in a paper bag next to a hot drink and hot food, it caused the cake to soften and topping melt, messy.

Always nice to go here after the stresses of ikea, and a little hidden so quite relaxing, the day we visited could have done with more staff but every where needs more at the minute and we didn't have to wait too long

Coffee was nice. Service as expected. But the place was dirty. Stained chairs and unclean tables. Not blaming the staff. Guessing, understaffed and overworked. Profit before customer priority!

Bacon roll was cold and blueberry muffin was missing. Disappointed!!

Couldn't get in as there was not enough room to get a wheelchair past the tables lay out very poor

Over bearing staff lacking the right customer service skills. Does costa train staff or just pick them off the street?

Lady with the blonde hair on the drive through was amazing. Really good service

Costa Wednesbury dirty knife broken table staff carry big bin bags full of rubbish past your broken table whilst you're eating very disappointed

Regular stop, always a friendly service, thanks for looking after us

Why is my lunch missing again 😭 😭 the only jeffing reason I ordered. There was no food to rate!!!

I visited there other day and we just pop in for catch up with friends and my friend order but she was unprofessional towards us and and they was to busy chatting to each other and the tables was not clean or was the floor dirty left food stains and best of all the coffeecups they was using to make the drinks with had coffee stains on it so it could of be used for normal milk and dross with different other milk like soya milk and the bin behind the till was full and rubbish on the floor and the toilet was dirty and unclean it’s that bad I could have toilet in the end? Not crowed small place only few tables and chairs. Overall experience never will I be visiting again.

Came for toast and coffee, was super tasty. Staff were chatty and friendly.

Half hour break from it all. Cheese toasty with a hint of mustard and a latte with a decaf tea for the mrs. Seeting a bit costaphobic.

Slow table cleaning and doors that automatically shut. I'm not impressed.

Lovely place to rest after shopping, lovely staff

Lovely Costa it's always busy and it's not very big so you might struggle to find a seat. Staff where friendly.

It was a great coffee in a lovely clean restaurant with friendly atmosphere Ana staff.

This stupendous busy little coffee shop/eatery hosts an array of beautiful, courteous staff and patrons. Staff always open up the doors with a smile 😊. Suggest Regional manager grants Costa‘s chief Buyer the ok to purchase a new pair of arm chairs for this shop, as they are so needed. 🙏 Best regards Ian GRADMED GAMSAT Student ☮️✌️💋

REALLY slow service. 4 staff and still takes 15 minutes to get served with only 3 people in front so not huge orders.

Coffee was lovely and so were the hot sandwiches. Staff kept the place very nice.

Enjoyable M&S sandwich and coffee, pleasant server....but no gluten-free food for my missus and M&S do do it!

Came to this area to shop at Decathlon however I couldnt resist popping into this costa coffee shop to get a my a soy latte and to my surprise a whole lot of vegan choices! So after a few hours wandering the shops we popped back and grabbed a piece of vegan cheesecake 😍 The chap behind the counter remembered our drink order from the morning which I dont get from our local Costa! Lovely customer services, great choice of food, reasonable area, Thank you for a pleasant experience (never stop selling your vegan cheesecake and get it to Stoke-On-Trent!

Called in Costa today, staff member who served us was super friendly. After a short shopping trip around the local retail park, we called back to Costa and was impressed that the team member who served us earlier that morning, remembered us and remembered every single drink we preciously ordered. Absolutely fantastic, thank you for great coffee.

I didn't enjoy it chai latte was horrible they don't make it like they use to

Pretty standard Costa. Bit expensive but decent drinks and food. Staff are usually friendly and service is often pretty quick even during busy times.

Currently got a fly infestation. Not nice. Need to act on this Costa!

Coffee ok, quite busy, toilets not very clean.

Very friendly staff, confusing toilet access. Just ashame the furniture is so dreary and tired looking , needs replacing as appears dirty.

Had a cappuccino here Costa make the best.

This is a superbly well designed and snagged busy coffee house. Absolutely Einfach-klasse (simply brilliant). Mainly Frostaufbruchs Are so down-to-earth and amicable 🙏☮️✌️🐇🙋‍♂️💋. Area manager must reward the staff and patrons by granting them a much-in-need repairable armchair! As It’s as have worn through! Due to the amount of patron traffic! Best regards ❤️😜

Thank you for amazing service (not always) but it was today. Your my favourite place to get a snack and coffee.

Nice options of drinks, however dirty store tables not cleaned just a mess, but really good cheerful staff

Top 10 for a quick hot chocolate hand toasty 😋

Undrinkable coffee I had to send back and change. Baresta lack of attention and too interested in talking to friends in the que

Bästa 👌 personal och Bästa Express ☕

Very nice a tad expensive though

It's a Costa so pretty much the same. Fast service

The staff are friendly, like it.

Service wasn't up to normal standard. Lot of tables uncleared. Staff chatting amongst each other rather than to patrons.

Amazing coffee, nothing more to add.

This Costa at Wednesbury retail is always a good place to go. Very professional polite staff, good atmosphere great service

Love the white hot chocolate... expensive tho

Costa never disappoints. The coffee was great, service and atmosphere was also good.

Very impressed by the way the drink is sealed, so there's very little risk of leakage or spillage. Food was superb as usual.

Staff were lovely but the place was dirty, lots of tables that were not cleared/clean from previous sittings, took over 10mins to get served. Clearly understaffed and a priority appeared to be with orders via the drive through

Early morning pit stop as a one off but lovely to see the staff all get on an chatting away.. Nice vibes and freindly girls

Great food and drink and fast delivery

Small place, limited seating Usual good Costa service. Not had a problem here busy at peak times.

Love it great drinks staff amazing 👏 at the wensbury retail park

Only place go for a coffee nice cakes to

It was our first time today, ran in for hot chocolate and we had excellent customer service and it's rare to see these days. We will be back for sure.

Had ordered three mozzarella cheese and tomato paninis , when I received my order wrong item was delivered and then ordered again but I only received one of them!! Disappointed and angry with the service as I had to pay twice !!!

Staff super friendly and helpful. Drink was amazing and made with so much love. Amazing place definitely recommend!

Two girls on the counter, so pleasant and polite, friendly Great place to go

Excellent coffee as always - thank you

Also does soya milk which is great

Called in for a quick coffee, staff were really friendly and the atmosphere was relaxed, plenty of parking

Nice vist to Costa. Ideal for family and friends

Very good service. Lovely atmosphere, massive arrangement of drinks and snacks, the only minus is that all the syrups are sugar free, and I believe have to be improved, as not every one can have sweeteners. Last year they has some in, this year its 100% sugar free

This Costa has no protocol in place whatsoever incase of an emergency! I witnessed a 14 year old school girl passed out in their bathroom today and staff were alerted numerous times and they continued serving customers until the ambulance came and they had no choice but to look what's going on smh disgraceful do better and have some compassion !!

Didnt eat just grabbed some drinks to take out. Staff were really pleasant and helpful. Store was busy but didn't stay so can't comment on cleanliness.

If you like having coffee poured into your newly cleaned vehicle because the employee at the drive thru couldn’t place the lid on your coffee cup properly, then this is the place for you.