Based on 1.011 opinions finded in 1 websites
Based on 1.011 opinions finded in 1 websites
Nº 136 in 387 in Ashford
Opinions
Great staff, lovely looking pub for a drink. Food - awful, chicken was dry and stringy, and sticky toffee pudding was dry with barely any sauce on. Disappointing,.
AM W . 2024-11-26
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Good value well cellared pint. Recently (?) renovated pub. They have packed seats and tables into the outdoor area so very little privacy if that is what you need (I think this is not unusual as pubs try to make ends meet). Good welcome from the friendly staff.
Jonathan Dance . 2024-11-21
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Lovely Sunday lunch. Good range of drinks. Food hot and served quickly
Sonia Skinner . 2024-11-14
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We picked the wrong day. Menus were changing the next day so much of the previous menu wasn't available. What we had was good but choices were limited that day.
julian goldsmith . 2024-11-04
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had drink there recently with friends, along with food. nice place, sat outside on the front. friendly staff.
Troy Clank . 2024-10-25
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Wonderful place to take the family, I had the meat pizza and the food was incredible, large portions, perfect for a family dinner or gathering, would highly recommend and would definitely come again!!
Chillin Studios . 2024-10-20
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Nice food and drink, staff very polite, had a lovely time there.
Richard Terry . 2024-10-19
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Lovely old pub, great service, and always made to feel very welcome.
Helen Neale . 2024-10-13
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Having been in the hospitality business for 20 + years. I just cannot believe what was served to my company of four. All the vegetables were uncooked, the beef was like leather, gravey all lumpy and thrown on top...did I complain...YES I DID !!! We left it all .
Jeff North . 2024-10-08
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I popped in for a quick drink, service was fast and friendly. There were plenty of options and the atmosphere was pleasant.
Sharon McCormack . 2024-09-29
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I've used the Swan & Dog before but not for some while. I was pleased to find that the food is still excellent, although the menu seemed less inventive than it was the last time I visited. Maybe that's just my meory though.
Robin Jones . 2024-09-24
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Good pub, good food & friendly staff.
Stuart Enviro Tablets . 2024-09-10
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Good was awful, not as advertised on the menu, the sandwich I had, the bread was stale and filling non existent
Cathy Fennell . 2024-09-10
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Lovely pub in a beautiful part of Kent well worth the drive out to. Probably one of the best Sheps pubs.
jeff smith . 2024-09-09
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The atmosphere at this pub is so relaxed, it's a wonderful venue. The staff are friendly and cheerful and the food is top notch. Ordering to your table by QR-code is the lazy man's dream and beats queues at the bar!
Jonathan Nock . 2024-09-06
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I throughly enjoyed our visit the food was excellent as well as the service A couple of pints of Whitstable ale went down very nice unfortunately we live 200 miles away so we won’t be going on a regular basis but when we’re back visiting we will definitely go again
Stephen Ellis . 2024-09-01
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Delicious food, friendly and attentive service in a historic building. You'll be happy to come back there.
e. e. . 2024-08-26
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Took my sister out to lunch, her choice, good food but very slow service
Richard Martin . 2024-08-26
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Great place for meeting friends
Nigel Hales . 2024-08-21
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One of the best pubs to be in Ashford. We felt so comfortable and well taken care of. There is customer parking available. I would love to go here again.
Jay Solai . 2024-08-15
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Recommend the Hogs & Mash & a bottle of Merlot. No need to book. Just turn up & enjoy. Staff are friendly & there's plenty of room inside & out. Give it a go. Updated 07/08/2024. Hogs & mash still on menu but a few things have been scrubbed off which is a shame. Found chips under our table & on the seat when we sat down to eat. Nice country pub with a relaxed atmosphere. Good portion sizes.
Brian Curtin . 2024-08-08
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Big pub with a large garden. Very busy. Slow service. Food expensive. £19.50 for chicken fajitas. Which were average. Plenty there but not very tasty. Nice interior. Clean toilets. Average pub but food overpriced.
Richard Palmer . 2024-07-21
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Beef burger lovely, didn't have the sauce, and the chips were rustic and tasty. Onion rings too much batter and oily, no onion. Not like the old days. Service polite .
Sian Williams . 2024-07-15
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This used to be my go to place when I was taking people out for a nice dinner, however I was told that it had gone downhill lately, not one to believe other people I went and had a look for myself last night. When I made the booking the evening before nobody thought to mention to me that when we got there I was going to be told that they didn't have over three quarters of the menu and that basically all they could offer us was a burger. The lady behind the counter was very nice and friendly and she also seemed extremely embarrassed about the situation, however this didn't help me out much as we had driven over 30 miles to get there. Unfortunately I won't be going back here again.
Matt . 2024-06-13
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An elevated pub with a fine menu and service. Loved the fish & chips especially the mushy peas.
Jasmine Lee . 2024-06-01
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Lovely, friendly pub, with great food and service.
Nell Nose . 2024-05-25
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Lovely pub with good food, nice atmosphere inside and outside, parking in the rear available.
Juliane Klein . 2024-05-25
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Very lovely pub happy staff and brilliant grab 👍
Ken Kim . 2024-05-24
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Sorry guys, dropped the ball massively. A quiet Saturday night (half full) and we ordered to be told that there was no plaice , so changed to duck, no duck and then after the third change they came back and told us sorry one of the starters wasn't available and what is this new thing these days where wine is just brought and dumped on the table, what happened to tasting or pouring. If it was cheap I'd forgive it all and suk it up, but it wasn't 5
Matt Oatley . 2024-05-19
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The food was absolutely amazing! Definitely recommend !
Sam Clarke . 2024-05-18
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Very friendly staff and service was excellent definitely recommend
leslie smith . 2024-05-16
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seen tasty birds here during the day after returning from ashford shopping
Alan Jesra . 2024-05-09
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Fab roast dinner, just make sure you like veg as there's plenty of it!
Nicola Mowat . 2024-04-18
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My dad and myself were greeted with a warm friendly welcome..beer was good and the fish and chips was excellent..and good value..will definitely go back
Philip Hughes . 2024-04-14
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Lovely pub restaurant, nice atmosphere and great service. Food is delicious and has good sized portions.
Dayna Turner . 2024-04-11
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Love the old pub. ! We shared chicken pizza. Plenty for two. Delicious
teresa lukianiec . 2024-04-05
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Nice pub, good food and friendly staff. Meet up with some friends for a drink and food, I highly recommend a visit,you won't be disappointed. Went back yesterday for lunch with friends, they have a new menu which is very good. Go visit and have some nice food and a good time .
Mark Hawkes . 2024-03-17
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Great pub with really nice helpful staff
Paul Morgan-Knight (PMKIdiot4hire) . 2024-03-10
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Had a table at half 2 didn’t get food until 5 pm. Didn’t get seated for half hour meaning our 100 year old Nan was waiting in the car. Kids were coming for lunch ended up having dinner instead starving and upset. Free mother drinks as advertised didn’t bizarrely start until the next day nor did we get any money off or compensation for waiting so long. Really disappointed and would have been okay if there was some acknowledgment or compensation for the inconvenience. ( the elderly members and young kids ) staff were friends though and clearly felt awkard about the head offices false advertisement of the free gin for the mums on mothers stay, bad form !
Sophie Brandon . 2024-03-10
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The Swan and Dog in Great Chart is a gem. Staff are super friendly, the food is tasty and well-priced, and it's got a lovely laid-back vibe. If you're looking for a quiet pint and a bite to eat after a walk, it's the perfect spot – definitely beats the bustle of Singleton Barn (Which is still a good pub too)
Harry Houps . 2024-03-09
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The menu have changed but still a great place to be 😍
Elaine Davey . 2024-02-24
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Popped in for late lunch early supper . Brilliant place to eat food was amazing. Quick service friendly staff . Differently a place to re visit .
Teresa Morgan . 2024-02-17
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Probably one of the worst meals I have had in a long time , roast dinner , meat was so tough carrot and swede mash was puréed Yorkshire pudding was awful , then came the dessert choc and raspberry tart very bitter , none of us were impressed will not be eating there again
Alison Reader . 2024-02-11
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British Pub with lovely food and atmosphere, friedly for animals as well, really enjoy. They've got gluten free and vegetarian menu. A little bit cold inside and the menu is overpriced unfortunately but not that bad.
Małgo rzata . 2024-02-10
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This is the 5th time we have been in the swan and dog and every time we visit, everyone is so friendly and inviting, food is amazing and we highly recommend coming in for a nice meal or a social drink, thanks Jo👍👍👍
Andrew Wheeler . 2024-02-03
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Quiet, and a good place to meet up with a party of friends. Staff were great. Food was mixed, fantastic cooked food but questionable sandwiches.
Rachel Jakeman . 2024-01-26
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Great pub, food was fantastic and service was excellent will be back again. It's definitely worth a visit if your in the area
David Johnson . 2024-01-15
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Such a lovely pub. Some great food. Pizza is awesome. Friendly bar staff and nice atmosphere
Ian E . 2024-01-13
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Lovely atmosphere and really friendly staff. Food good and drinks too. Well worth a visit.
Chris Roberts . 2024-01-01
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The Swan and Dog is a pub come eatery offering a selection of well kept, well priced, Shapherd Neame beers and ales plus a wide (perhaps too wide) selection of pub style food. Really good in the summer with a large, comfortable outside space to savour the food and drinks.
Tony Spain. . 2023-12-31
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Had a fantastic meal here recently with a friend. The menu was varied, fairly priced and portions were of generous size. I had the sea bass which was delicious. The waitress poppy was very attentive, polite and couldn't do more for us. Will definitely return in 2024
daisy . 2023-12-31
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Christmas day lunch has been wonderful here today... First of all the food, staff and atmosphere were all perfect and secondly the amazing responses to all my questions, changes in people and orders and other things that came up were just so quick and considerately done. The whole team made a stressful Christmas so much better for us.
jennie gardner . 2023-12-25
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First time coming here after hearing really good things. The food was delicious, good portions and well presented. The atmosphere was lovely; nicely decorated, clean and cosy. The service was a bit slow and was awhile until we ordered food but the staff were kind and friendly and I think it was only a bit slow due to being a few days before Christmas and quite busy. I look forward to going back to try other things off their menu. Highly recommend.
Caroline Dewar . 2023-12-24
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To be sharing 1 star is very upsetting, we have been coming here for a number of years but tonight’s meal and service was utter appalling. The food was dry and felt like it had been under a heat lamp for a long period of time and the comments made by the waiter were appalling and very unprofessional. When a waitress asks the waiter “who is the drink for” you expect a response of “the gentleman in the middle”….::what I didn’t expect was “the ginger one”! I don’t know the type of people this company employees but I suggest the re do their education and learn how to conduct themselves in a professional environment . The most annoying part was we had already paid the bill and left a £30 service charge and the drinks were purchased separately, when the comment was made. I will not be returning and neither will any of our party! I suggest you send your staff to a workshop to gain some manners and people skills.
Hayley Cook . 2023-12-17
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Unfortunately the pie we ordered was cold and had to be sent back but otherwise we enjoyed the meal.
Julie Gore . 2023-12-13
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This pub/restaurant has a nice atmosphere but it was very cold inside, we all had to wear our winter coats at the dinner table. One food order, chicken, was clearly over cooked and very dry. Asked for another one which came, but was not cooked inside, it was actually still raw in the middle. My daughter is 7 months pregnant and if she had not cut it in half, this could have been very dangerous. The other meal, chilli con carne was pathetic, hardly any meat and the rice was full of cheese, they had obviously run out of rice and it looked disgusting. The drinks and deserts were fine. We were never asked if our meal was okay, as you usually get asked halfway through but overall the staff were friendly. Obviously I refused to pay for the chicken and chilli. I will never go to this pub again, probably the worst food I’ve encountered in 10+ years. They need to get a grip of the kitchen staff. Just check your food before you indulge. Very disappointing!!
Simon Hughes . 2023-12-02
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Excellent staff and super quick service there was one let down starter of calamari was over cooked but the nice juicy steaks all made up for it did find the menu bit hard to read could be made out a bit clearer lovely pub all in all really nice
Daniel Fox . 2023-11-27
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A great restaurant with a good menu selection. The food is amazing and well presented. Good range of drinks too. Can get busy and it's recommended to book, particularly for the evenings. Nice outdoor seating area, perfect for the warmer days. Free parking in the car park around the back.
Andrew Broughton . 2023-11-10
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Good friendly atmosphere food was great and a good choice of food on the menu
David Manton . 2023-11-05
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Simply outstanding pub, great atmosphere, very friendly staff and brilliant food. Definitely worth a visit if you're in the area.
James Hinnells . 2023-10-23
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Fantastic food staff gave our dog treats and water lovely relaxing pub
Cheryl Sidgwick . 2023-10-16
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Lovely pub, but the food I had was pretty inedible, I had duck with soy and it was so salty , it was like I had emptied the salt pot into my mouth, awful. Such a shame.
Claire Gauntlett . 2023-10-14
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Great food. Great roast dinner. New favourite for Sunday roast in Ashford.
Adam Colthorpe . 2023-10-09
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Passing through en route to the rugby. Wonderful evening meal. Staff went above and beyond. They were friendly and accommodating. Thoroughly recommend and would definitely return if in the area again.
Claire Mackenzie . 2023-10-06
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You can't go wrong with the duck fajitas! The fish and chips weren't bad.
Paul Wlodarczyk . 2023-09-30
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Pyszne jedzenie bardzo fajny klimat angielskiego pabu miła obsługa.
Mariusz Miodonski . 2023-09-14
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Great pub and atmosphere but the food is not consistent across the board. We had a big table for celebrating and it was a mix of great looking fajitas, overcooked pizza, and undercooked pork belly s. The pork belly had no crackling at all, sat on mashed potato swimming in far too much very watery gravy and overcooked red cabbage. All in all very disappointed. Drinks were good and the atmosphere is nice.
Kimberley Bree . 2023-09-10
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A lovely pub in a picturesque spot. The staff were charming and chatty. We arrived around 4:30 Sunday afternoon. Ordered two Nut Roasts to go with our drinks. Food was really lovely. Wonderfully cooked and presented. A very lucky find. We will be back :)
I Spanner . 2023-08-28
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Lovely pub subside and out 1 definitely worth a visit!
Chris Evans (SanMarino_M4) . 2023-08-28
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Avoid!! Went here for a roast dinner and a couple of children’s meals. Ordered a roast beef and was shocked when it arrived, there was 1 potato cut into 3 and half a carrot and half a parsnip & then some leak! I have never before finished a roast dinner when we go out, but I was still hungry afterwards & had a packet of crisps! The beef was ok, was quite fatty and very finely sliced and you only get 2 pieces, for £19 you expect more! I ordered my children the sausage and mash and pizza. The sausage and mash arrived, the sausage was ok and the mash was literally like glue, stuck together and lumpy! My daughter loves mash and wouldn’t touch it. The pizza ended up being the top half of a baguette with cheese and slices of tomato on it- for £7 😐 I have no words! The toilets, don’t get me started on this, they were disgusting. There was pee all over the toilet, on the lid, seat and floor, it was disgusting, and it was the only toilet working, so I had no choice but to clean it before my daughter used it. There are lots of staff behind the bar and in the restaurant area, the manager spends a lot of time walking around talking to people, when they should actually be checking these areas to make sure they are in good condition for their customers. I 100% would not recommend this place!
Simi Elhady . 2023-08-27
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The food was excellent, we were sitting by the bar area as we had our little dog with us. We still received table service and were treated professionally with a smile. My son had a burger while I had the cod with potatoes brava. We also shared a portion of Vietnamese chicken wings. I really enjoyed our food. Looking forward to go back to the Swan and Dog.
Bertrand Sourdat . 2023-08-11
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Food was not great had pork belly and it was just uncooked fat. Service was average but nice looking pub with a good feel. Nice for a drink and maybe a snack.
Katie Crinall . 2023-08-09
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Relaxed atmosphere, excellent service and superstars staff!
Simon French . 2023-08-06
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Pun a with an ideal location, beer garden and areas of privacy. The food was easy to order and it came out at a good temperature to start eating with burning your self or having to complain to the manager it’s not warm enough. It was not busy when I arrived but the staff reasonably happy to assist when they are available. I would call this a country pub. There sis a car park at the rear but you can park to park in the street if you can find any space.
Mark Ngavaite . 2023-08-03
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Good range of beers and excellent service
Mark Daley . 2023-08-01
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Friendly and comfortable atmosphere, but the value for money and service needs serious attention. The £16 burger and £19 beef roast dinner were edible and uninspiring, not at all worth their hefty price tags.
Steven Thomas . 2023-07-30
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Great food. I tried the chicken burger, and it was one of the best. The staff are friendly and atmosphere is wholesome
Yuriy B . 2023-07-29
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Ordered loaded nachos and a few beers after work. Very nice place to eat and nachos where 10/10 can only assume the quality reflectsthe rest of the menu. will deffo visit again.
Chris Wheeler . 2023-07-25
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Absolutely amazing service! Impeccable food and a great treat. Booked very late during the day and had a lovely table, the 3 members of staff who I saw were polite, friendly and helpful. Definitely be back!
Jordan Savegar . 2023-07-24
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Lovely atmosphere, friendly wait staff, nice veggie options :)
Aster . 2023-07-23
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Ate here due to a work meeting, loved the food, not the biggest portions but quality was great
Los Heathcote . 2023-07-22
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Never been impressed with food on two visits. A very nice drinking pub tho.
Amanda Lewis . 2023-07-02
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First visit in a while - very disappointed. The chorizo cod was awful - tiny, couldn’t taste chorizo, terrible take patatas bravas and the samphire was non existent! Onion rings overcooked, nachos clearly sat under hot plate for ages even the guacamole had crusted over - undercooked rindy bacon on loaded fries and we asked for no salt on chips for our 18 month old which was clearly too much to ask. Also told there were no pizza left but as we were leaving another customer was being offered takeaway pizza! Definitely not what it was, wont be rushing back
baz baz . 2023-07-02
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Having to revise my 5 star review which I've stood by for years. That was until the menu change. The Swan and Dog was part of a chain of fantastic restaurants with wonderful food and exciting dishes. These restaurants were so popular they were bought outright by Shepherd Neame who stood by the original menus....until now. There is nothing remotely inspiring anymore and the whole reason to visit lost. A quick comparison of their menu with any of the local pubs will confirm. The variety has gone and whereas you could choose from around 6 different burgers, it's now beef, chicken, or plant. The staff are the same fabulous ones who have welcomed us over the years but until the menu changes significantly I will not be returning. I hope Shepherd Neame realise how badly they've dropped the ball here (and at the Old Mill and The Oak on The Green!!!)
Tim Fenn . 2023-06-28
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Lovely pub excellent atmosphere and excellent service the food was good too 😀 👍👌
Lee Parker . 2023-06-25
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Went here for dinner, great food! We brought along with us the dog and he sure enjoyed it too! Great staff, great meals. Highly recommended
Jasoksrener . 2023-06-24
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Great place to stop along the greensand way. Good chips, ice cream and drinks. Thanks
john appleton . 2023-06-11
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Stopped here as I was walking in rhe local area, met by a friendly member of staff who served me a lovely cold pint and some very well cooked chips There is plenty of seating inside, however, as it was a lovely day, I sat outside in the sun and enjoyed watching the village life.. A lovely traditional English countryside pub.
Jason Kennedy . 2023-06-08
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Eat here when visiting our son .food is amazing and the staff are great
Andrew Barrass . 2023-06-05
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Surprisingly quiet for a Sunday afternoon. When I asked for an aperol spritz the ladt looked at me like I asked for a gin and coke. Perhaps that's why. Needs to modernise and carer for the upmarket clientele of repton/gc imo.
Trevor Twohig . 2023-06-02
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OK food, friendly staff, a lot of dishes were not available. (One of our party had to choose five times as all her choices were not available). Will try again, hopefully just a bad day.
Kirstina Garrish . 2023-05-28
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A bit like sitting in a kindergarden outside.
Barry Louder . 2023-05-27
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Not a great start, drinks order was wrong , one drink missing and one was wrong...only 5 drinks ordered, waited an hour for the main course while other tables who came in after us got served quickly, can only think that the order was put in late. When the food eventually came out it was not great, pork belly was lukewarm, mash had no mustard in it, chorizo cod was missing chorizo, seasonal vegetable side order was just a bowl a bowl of broccoli, chilli was tepid and looked reheated. Deserts were mediocre and small. For the price we expected a lot better.
David Maslak . 2023-05-25
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How disappointing, The Roast pork was like a pork chop, no colour no crackling no taste, very small Yorkshire pudding tough as shoe leather “ maybe Aunt Bessie’s “overcooked cabbage and something else at a cost of£19.00 The Burgers (3) were hard and dry served with a handful of cheap chips. There was definitely NO quality to this meal. We’ve eaten there before but won’t be eating there again. The service was good but the food was very POOR
Sandra Sherwood . 2023-05-22
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Always a friendly smile and a cold beer, it doesn’t get any better. Thank team Swan & Dog ☘️☘️☘️☘️
Damian Hutton . 2023-05-15
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Good food and beer, nice staff, we will go again 😀
John Nicholls . 2023-05-14
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Lovely food and staff work really hard to ensure you have a nice time !! Friendly pub look forward to going again soon. Michelle & Damian
Michelle Hutton . 2023-05-08
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Beautiful pub inside and out perfectly quiet location food was delicious 😋 will be back 🙂
Samantha Gallagher . 2023-05-05
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Excellent food, beer selection is good. Never had a bad experience here, enjoy visiting!
Elliott . 2023-05-05
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Went today but it seemed understaffed. Service was quite slow, waiting 45 mins for our order to be taken. Starter was great but main was really disappointing. Some of the bits were missing from the main and we asked for them but they never arrived. Ended up grabbing our own cutlery as the replacements never arrived. Disappointing unfortunately as its always been worth the visit
Matthew Armstrong . 2023-04-30
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No access to get in the shop to order food the people was cutting there hair with hair clippers in the door way of the shop how disgusting 🫣 its a food establishment not a hairdressers if they are that unhygienic what's the kitchen like ?? not for me got back in the car a drove off