Swan & Cygnet in Wakefield

Lovely food, lovely staff. Would highly recommend ☺️

Had chicken burger with french fries chips was very thin and hard chicken burger greasy on a small teacake with 1 piece lettuce nothing else no side salad ( could have gone to McDonald’s got better ) less price Meals came in dribs n drabs Apple crumble for dessert which came frozen in centre had to send it back Waited again Very slow service won’t go again Other meals came bare minimum no sauces Bland & dry Unhappy family outing

It was ok. Table was dirty, food and service were adequate.

Arrived early so the carvery wasn’t quite ready but enjoyed it when it was. The service was excellent.

Nothing flashy just a good old fashioned carvery. Does what it says on the tin.

I've ordered drinks and pudding online to be brought at the table but they just won't come, probably they've ignored my ordered so I had to go at the bar to let them know. I've been to better places

Rump steak was just a little bit gristly but tasty nonetheless. Wendy was welcoming and looked after us really well - thank you ❤️ Music is such an individual thing, I would prefer a little light classical rather than pop in the background- although Otis Redding was nice to hear as an older customer 😊

Very mediocre experience for our family Christmas meal. There was no urgency for our food it seemed and a fire drill in the middle of us settling delayed us further. Food wasn’t too bad but little or no apology over the time we waited with four children in our party.

Family outing for a heart warming carvery on Monday lunch. Been a few times and all in all very nice! The lady tending to our needs was Wendy and she was welcoming, polite and extremely helpful!!

When we arrived, we realised that it was quiz night and the bar was quite busy. Elaine explained this to me and showed us to a table that she advised would be a little quieter for us to eat at. We had the carvery, and the meat and vegetables were delicious. The quiz although we didn't take part added a nice family friendly feel to the pub.

We booked a table for 5 people for an early Mother’s Day lunch. We all ordered carvery and we had 5 clean plates. The meat and veg were delicious.

Having been previous years for Christmas day I was very disappointed at the standard this time. There seemed to be no direction from the manager as to what was happening on the day . We were taken to our table not being set waited 20 mins for starters then having to go to the bar area to ask where our starters were . They eventually came out and my starter of pate was terrible the bread was hard and had holes in the pate was like something out of a tube . Had to then que up 35 mins to get our main courses after just guessing we had to as no one told us what we were suppose to do . The condiments were not full gravy had run out and I asked 15 mins before being served so they could sort . Food all over the floor in front of the carvery. No direction of where the que was forming so from the kitchen and people using the toilets and que for food it was horrendous . To then get our desserts of cheese & biscuits for three people wouldn't have fed one of us grapes were bruised the cheese was hard . Having paid for three people the amount I had it was a total rip off . The only good thing about the day was the overworked young staff who were trying to make people's day a good one . I hope they got paid a decent wage as the management took far too many bookings and couldn't cope with the day at all . Such a shame as I like this establishment I hope you take on board and maybe learn from this

Friendly service, delicious food. Lovely venue which is clean and the staff were brilliant. They looked after us especially with 2 grumpy hungry kids. Thank you

Very disappointed today, one of our party waited over an hour for her meal ,the tables weren't cleared, very very understaffed, I felt sorry for the staff they were trying they're best but couldn't keep up, one of our party ordered the light bite to include a reduced price starter ,we were charged £5.99 for the mushroom starter.

We visited The Swan and Cygnet in Wakefield for our Christmas Day meal, and while the food itself was fantastic, the overall experience left much to be desired due to several organizational issues. Starting with the positives, the food was excellent. The carvery meats were cooked to perfection—juicy and tender—with a great selection of sides that were full of flavor. The desserts we did receive were also delicious, clearly prepared with care. It’s a shame that the quality of the food wasn’t matched by the service and organization. Unfortunately, there were several problems that overshadowed the meal. When we arrived, the table wasn’t fully set, we had a christmas cracker and a knife no other cutlery we had to request the rest of our cutlery of which we were given a bundle of forks which i handed out, then one of our starters was missed entirely, meaning we had to wait while it was prepared thus meaning one of our guests ate his starter whilst the rest of us had finished ours The main course, which was served via a carvery, was another point of frustration 2 Side dishes were brought out to our table ( we ordered 3) before we even had the chance to collect our mains or our starter dishes were cleared, leaving them to sit cooling while we waited in line we then had to go and ask for the remaining side this disrupted the flow of the meal and made it feel disjointed. To top it off, one of the desserts we ordered never arrived. After flagging this with the staff, we waited again, only to be told it wasn’t ever ordered - we had to chase in order to get it. By that point, the meal felt like a series of mishaps rather than a smooth and festive experience. While the staff were polite and friendly, it seemed they were overwhelmed, and service felt rushed and uncoordinated. For the premium price of a Christmas Day meal, we expected a more polished experience. In summary, The Swan and Cygnet delivered fantastic food but fell short in terms of organization and service. It’s a real shame, as the potential for an excellent experience was there, but the lack of attention to detail left us feeling let down and disappointed I hope management takes this feedback onboard to improve for future special occasions.

Unfortunately for us our day was quite a disaster, we were told to wait in a queue even though we’d arrived for our booking in plenty of time. I did approach the host and explained we had been waiting for our booking 20 minutes already which was supposed to be at 2:30pm and we were told to just wait even though people in front of us were waiting for their 3pm booking. After waiting 40 minutes we were eventually shown to a table at 3pm. The table wasn’t dressed, didn’t have cutlery and looked like it wasn’t cleaned from the previous booking. I then had to ask twice for our starters. They brought out the adult starters then had to wait a further 10 minutes for our daughter’s starter. Also we had no cutlery which I had to ask for on 4 separate occasions. I had to go hunting for napkins as a couple of knives and forks were just dumped on our table. Then we had to queue yet again for our mains which if I’m being honest were not what I was expecting for Christmas dinner. The tiny slivers of meat we received were just not enough, the vegetables were soggy the best part of the lunch were the Yorkshire pudding which we’re impressive but everything else was very disappointing especially served on what I can only describe as a child’s plate. We had already decided we were not having dessert after waiting 40 minutes with zero interactions from any staff other than me trying to catch their attention when running past. I then spoke to a server and explained our dismay he was very understanding and the manager did refund most of our meal but as mentioned it was a huge disappointment. The manager seemed to be absent for the most part other than dealing with lots of other complaints from other customers. I feel the whole day would have ran a lot smoother had you not tried to cram in as many people as possible, there was no atmosphere, the place was very untidy and from speaking with a lot of other diners just a complete waste of money and ruined a lot of people’s day. I understand Christmas Day is a hugely busy day for all staff involved but on this occasion was let down by the poor management. Whether that’s down to head office putting far too much pressure on their GM or the GM not actually caring enough I’m not sure but we would not be in a hurry to return and definitely would not book for Christmas Day here again.

First time venturing out for Christmas dinner, and what a let-down! We had been previously for a Sunday carvery and were very impressed with the way dogs were welcomed and the carvery food was beautiful. We booked for 5 people for a 3 course dinner on Christmas day - even had to pre-order our courses, so we were very disappointed to arrive and discover that the main dinner was, in fact, the carvery! We had to queue outside for 20 minutes to get in, despite having booked a table, then we had to take turns to go and queue for the carvery as we had our dog with us - 20 minutes queuing for cold, dried up food and we couldn't eat all together. We didn't have so much as a Christmas cracker on our table! I had to ask twice for cutlery, and we waited so long for our dessert that the staff were cleaning up around us, ready for closing. Absolutely ruined our Christmas day and has put us off ever eating out at Christmas again. It was such a stressful experience when it should have been quite the opposite.

Friendly staff and comfortable surroundings. There is real customer service and pride in their work and this shows as the staff are all interested in helping the customer to have an enjoyable visit. Nice food and relaxed ambience. A very pleasant visit.

Been many time in the past but this will be the last ! Stood at carvery for 10 mins waiting for someone to come cut the meat.In this time the veg was just sat there not covered then we get to the gravy and it's empty. And the food was cold .

Very nice food nice friendly place nice friendly staff thank you Wendy, Alex & Callum. Merry Christmas

Nice and friendly, seemed busy, would go again

Got smashed in here and started dancing on the bar like a coyote girl, good times

Food is quite good. But really let down by service. Young girls serving are nice but simply haven't been trained. Service is very slow. Have to keep trying to get their attention to order etc but they appear infrequently and when they do come out of kitchen they avoid any eye contact so this can take time. Tonight ordered food and drinks and 20 minutes later had to try to get attention to ask where drinks were. No finesse in serving. Can't understand why an establishment puts effort into cooking but not into service. Table booked 5.30pm. Had to try to get attention after 20 minutes to order. Had to get attention after another 15 minutes to ask for whereabouts of drinks. Nobody ever comes by after serving to ask if everything OK. This was typical.of orevious visit. Unsurprising that tables empty on a Sunday when other places like Wheatsheaf in Kirk Ella always rammed. Dint think ill givecit another gi. Poor management to blame I'd say.

Lovely pub great food and atmosphere

Had a superb carvery. Everything cooked to perfection - the Yorkshire Pudding was so big it needed its own plate. Staff super efficient and friendly, will certainly be back.

Very good experience. Great carvery, beef and gammon was delicious with a good selection of vegetables.

The staff are really friendly and the food is great

We booked a table at Swan and Cygnet last night for tea. We had a variety of meals which included ultimate chicken burger, steak and ale pie, tikka curry, 2 sausage kids meals, all were throughly enjoyed and plates were emptied. We shared some puddings between us. The apple crumble was the best for me, it were so tasty, warm chocolate fudge cake and a rocky road sundae which were both what you would expect. All the portions were generous and we left absolutely stuffed. Prices were in line with the items we ordered. Friendly staff and a lovely calm atmosphere. Would definitely visit again

Food was up to standard tonight. I was surprised by how quiet the pub was for a Friday night.

Sadly today our main course food of the carvery ŵas very poor. Food was barely warm. It was dried up and over done. The starter and the puddings were good and the service from the young waiter who served us saved the day as we had booked the festive menu as a group of friends wanting to spend Christmas early. So bit disappointing really.

No booking required, called in and ordered on app from the table. All very stress free

Had a carvery, was to die for, everything was piping hot and cooked to perfection. Only two choices of meat, gammon or beef but it was a week day. Both cut like butter, delicious. Natalie was our server she was very attentive and very polite.

Enjoyed our food and the service was prompt. We would go again soon

Food was gorgeous very tasty and hot with plenty of meat as well

Wendy was so friendly and accommodating to myself and our 2 dogs. As soon as we come in we were directed to a wonderful dog friendly area, with water bowls and a dog menu! Wendy also helped me get a beautiful sandwich outside of lunchtime hours. I’d highly recommend a visit to this friendly and clean pub.

Very good service all round, staff very friendly

Ordered stake median was so tuff was unable to eat it all tried has was hungry but was two tuff complained and was only offered a drink or dessert

Wonder staff, clean and tidy and absolutely top notch food. A must visit.

Atmosphere was lively, a great and friendly place for families and with a great variety on the menu, the staff are always friendly, efficient and helpful, and the Carvery was delicious.

Outstanding, from the moment we walked in to the moment we left. Each and every member of the team was so happy to help. The young chef that was on was excellent, nothing was too much trouble he was so chatty along with the staff who was supporting the tables to the lady who spent time to explain what they have over Christmas period Defo toy be a regular here now Outstanding staff and food is just delicious

Really good food at good prices. Carvery veggies were especially good, roast potatoes were crispy on outside and buttery smooth inside. Sides were excellent as well especially the sweet potato fries. Server was prompt and friendly thank you Kathy. Excellent value for money, would recommend.

A great roast from the carvery Friendly staff and close to M1. Much nicer than services. Was a bit Quiet but it was Fireworks night

Called here as we stayed at the premiere inn nearby. It was very quiet ( Monday eve ) but the staff were very friendly and the food, whilst being pub grub was lovely. Barbecued chicken wings were really nice and I had the lasagne with the crispiest chips I've ever eaten. I would recommend.

Comfortable pub with excellent carvery. Meals on offer at the venue are lovely and good value. We happened to go here on a quiz night which was good fun.

We had visited the Yorkshire Sculpture Park and wanted a dog friendly pub for lunch. The Swan and Cygnet came up very dog friendly hence our choice. Reviews also mentioned a very good carvery. We weren’t disappointed! We were shown to our pre booked seats and opted for the Carvery as per the reviews and seeing for ourselves what was on offer. It was exceptional with excellent quality meats and veg too. The chef serving was very professional, happy and good at explaining the options. The only downside was we hit the pub at the busiest time and the queue was quite long! (A positive in its own right!). It soon cleared and all was well. All in all an excellent experience and we left very full !

We went for sunday dinner carvery and we were delighted with the place and food. Relly nice warm atmosphere and delicious food served. We all enjoyed the day ☺️ Just get rid of the 🐝 from inside the pub as my daughter is scared of them when flying around while eating

Food great, table service great but the wait at the bar was unacceptable

We always get good service although sometimes there doesn't seem to be enough staff and need to wait for someone to appear at the bar to serve. Wendy is always pleasant, smiley and helpful.

Really nice pub near the lake, so perfect pit stop. The only criticism is that they offer kids eat for a £1 but you have to ask for it at the bar. If you go through the app you cant add the discount so people will miss out

First time at the swan and cygnet and the carvery was one of the best we ve ever had. Really fresh and piping hot. Kids food was really good too and the service by Wendy was friendly and helpful. She really made a fuss of our children and even gave my son some Halloween sweets.

Excellent food friendly staff and even better value with Marston’s voucher!

Thanks to wendy for excellence service

Good food as always! Carvery & Steak & Ale Pie with Moretti and Old Mout cider.

Had hunters chicken .....dry Bacon on top sacrificed. Other 2 dishes at our table were over done. Be a while before we return. Staff confessed no toilet roll in building all week.. why didn't someone go to asda one mile away and buy some. Not acceptable.

Very sorry but the vegetable Thai curry was far too hot, it needed mango chutney and yogurt and raita to calm it down. Very disappointed 😔

Great carvery and kelly always has a smile. A warn welcome from wendy and Alex is great

Brilliant food. I go here regularly for my too good 2 go order and decided to go here for a meal today. Was really impressed

Had to wait 50 mins for food to arrive, All food was dry and over cooked. Staff never came to checked everything was ok. Shame as we were all starving. We won’t be in a rush to come back. Table 32 5:30pm 24/10

Very welcoming, great atmosphere Good food & drinks

Lovely afternoon catch up (lunch) lovely food (carvery)😋 friendly and helpful staff .. Wendy Thank you

Marvelous carvery meats are delicious

Best carvery we have had for years. Well done.

Okay but not so much choice from the carvery. The carver was doing a great job but not getting much support so she had to keep going into the kitchen to fetch things which caused delays and a que.

We brought our dog in for a couple of drinks and some food. The staff were really friendly and helpful. It wasn’t too busy and the music was really chilled. Our dog loved the beef burger we bought her from the ‘doggy menu’ ☺️

Just had 8oz sirloin steak and 4oz of it was fat and grizzle. Fries were overcooked. Mushrooms tasteless. I did not like the peas. Onion rings and pepper sauce were OKish. Unfortunately got to go again next week but won't be ordering that again. Told the 2 staff and one said she'd have a word with catering about the steak. Not worth the £40 paid. See photo

Well worth the visit, I call in every month or so...

Lonely food and environment. Natalie so attentive and lovely credit to your team. Thankyou

Always very helpful and the food is excellent and good value. Made a booking for a large group with no problem or fuss.

Good food great service nice and friendly staff.

Came in with my partner he ordered nachos with Donna meet it was delicious 🤤 front of house staff were welcoming and a delight to talk to and I have to thank the chef lucy for making our weird combination will definitely be coming back for more visits

Great music, lovely food prepared by Lucy, was served drinks by Ollie and had a nice chat as well, everyone is very welcoming and friendly, especially jay, who showed me his own recommendations as well as the nicest spots to go to round Wakefield, think I’ve made a few friends here and would definitely recommend coming in on weekends for lunch

Bog standard pub grub. The place is tired, run down and pretty filthy. Staff all seem a bit like they don't want to be there too 😕

Very lovely staff, and quick service. Would always recommend here for carvery especially, so much better than other places. Always happy with the service.

It was very quiet when we went, no one at the bar, literally. We wait quite a while for someone to come out and serve. We had planned on eating there, but nothing on the menu was appealing, especially for the price.

Great place to eat and have a drink, staff helpful and lovely.

Had the carvery, which was plentiful if a bit on the cool side. Staff were excellent as always.

Enjoy going to the Swan and Cygnet nice atmosphere good food thanks to Wendy and Kelly for welcoming us today. Great place to go for special occasions as well birthdays etc

Very helpful, friendly service. Able to use 30% discount on food. Atmosphere lovely. Carvery delicious (chef needed help to top up veg and gravy.)

Excellent food as always and looked after really well by Alex and Kathy, Louie was very polite greeting and seating us on the door, would recommend and will deffo be returning

Friendly staff. Easy booking service. Friendly welcome and most importantly lovely carvery

Lovely place food nice Staff friendly will definitely call again x

The food was lovely amazing people great service from Wendy 🙂

Took our 1 week old baby out for the first time to here. Great food and service (from Wendy & Kelly) at an excellent price.

Thank you so much for accommodating all 33 of us at such short notice. All the staff were amazing. Food was lovely too. We had such a lovely afternoon x

Very friendly staff. Great food at a reasonable price.

The establishment offers a diverse and delectable array of culinary options, prepared with meticulous attention to detail. The staff demonstrates exceptional proficiency in their roles, consistently exhibiting a friendly and accommodating demeanor. I wholeheartedly endorse this establishment as an ideal venue for families seeking a pleasant and harmonious dining experience.

Great service great staff. Only downside is the swimming pool next door some TLC 😁

Better carvery than local rivals. Good tasty food, generous meat portions, very friendly and attentive staff and calm , pleasant environment. Will be back for sure.

We had the kebab and it was beautiful we really enjoyed it chilling atmosphere and great company

Visited recently, served by Louie, excellent job, will return again

Easy, friendly, amazing food and Choice and cheap !

Pub is quiet 65 minits wait for cold gammon burnt pineapple and burnt cheesy garlic bread wont be calling hear again

Place is convenient and Doggie friendly. They cater very well for a party. The food however is very average. It is not expensive but mediocre. The roast dinners looked very good value. Selection of beers was very limited my choice was “off”. Not very much choice for veggies or gluten free- didn’t see any.

Great meal and service from Alex , Louie and Lucy Jo

it was a very nice evening no stresses thanks

Went for breakfast ok. But would recommend toby carvery down road all you can eat breakfast £4.50

Louie was extremely friendly and informative on the bar thank you for a great experience

Baked potato didnt have black bits removed , ended up leaving . that tomato soup was nice though , and staff were quite nice . Prices are a lot more expensive down here for exact same food then it is where i live in tyne and wear which is ridiculous.

It's honestly the worst carvery I have ever had .glad I didn't size up. The meat was very chewy the mash was dry the roast potatoes where cold .won't visit again

Been several times and cant really fault it. Great carvery. Puddings to die for. Try the ice cream sundae. Must just mention Wendy and Alex who gave exceptional and friendly service. Wonderful atmosphere. Clean and bright surroundings What's not to like?