Based on 412 opinions finded in 1 websites
Opinions
I booked Sunday lunch (for 8) at The Swan to celebrate our wedding anniversary, having had a wonderful reception at the same venue 20 years ago. It was incredible from start to finish - a special, private table, and the warmest of welcomes. The service was attentive but not intrusive, and the extra little touches (glass of Prosecco & anniversary pudding!) just made it feel truly celebratory. The Swan will, once again become part of our family memories - thank-you to all who looked after us today. [The food was also lovely - superlative roasties & yorkshire pudding!]
Helen . 2024-10-13
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I took a large group of American travellers for dinner in mid-July 2024 and we had the most wonderful experience at The Swan. Molly was excellent beforehand ensuring that the booking was accurate and that all our group members' food intolerances and allergies were catered for. We ate in the library, at a long table and whilst we didn't opt to decorate there was plenty of space in the middle for candelabra or flowers for a different sort of occasion. The service from Maria, who took care of the group that day, was excellent, and the chefs who cooked the meal also popped in to say hello to the group, which was a nice touch. The food was excellent and the hotel altered dishes to cater for our guests who had specific allergies. A big thank you to Molly, Maria and the chefs at the Swan for contributing to a wonderful evening.
travelswithmygroup . 2024-08-06
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I booked a table for 16 people to celebrate my 60th birthday. The arrangements were efficiently dealt with and we were,add to feel welcome on the night of the meal. All my guests were very complimentary about the food - mine was delicious - and the ambience was spot on.
dcaj1 . 2024-07-01
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Es muy bonito. La comida es estupenda, tanto la carne, la pasta, las sopas, el paté, el pescado. Fuimos un grupo de amigas y probamos varios platos. Y todos estaban muy ricos. El ambiente es muy bueno. Muy limpio y muy buen servicio. Sin duda un buen lugar para comer.
Olga B . 2024-03-23
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We came here for dinner as part of their dine and stay package, and our dinner was superb. We had the duck parfait followed by the chateaubriand, which was cooked perfectly (medium rare). The staff were really helpful and friendly, and nothing was too much bother. The service was perfectly timed. The drinks were quite expensive but it's a hotel, so I tend to expect that.. the house style bottle of red was good at around £30 I'd recommend dinner here and suggest staying open-minded about some of the other reviews. We enjoyed a wonderful experience at The Swan
EmmaAvon . 2024-01-23
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We were 5 of us for Afternoon tea today. We entered the courtyard seating area at 2 pm and were attended by the waiter at 2:26 pm. We had to go and bring the menu cards ourselves. After the order for tea and food was taken, we were finally served at 2:54 pm. There were a total of 13 tables in the courtyard and only 6 were occupied when we came in. The staff looked overworked and were doing their best to be patient, but as a customer you only judge by the service you get so I have to say that the service was below par and food was average... oh!! The waiter forgot to bring cups for the tea and by the time the cups arrived the tea was half cold...
sivakumarhip . 2018-04-01
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119 Opinions
£6.50 for a child’s lunch box is a bit much . granted it has several items in but to be honest you could reduce the content by the yoghurt and aim for a £5 charge? I found the tomato soup extremely salty so altogether a little disappointed. rest of hot food looked good .
908 Opinions
Very disappointing. Service was terrible. Dining Room in basement which was cold and soulless with awful background music. Food portions very small & they charge you for potatoes & veg even though we paid for a dinner, b&b package. Breakfast also minimal & service very slow. Waited 20 mins for toast to accompany scrambled eggs which meant it went cold. I asked for breakfast to be removed from my bill and they only took off £7.50! They also charge for service on top of everything which you only find out when you get your bill. We will not be returning which is a shame as the location is perfect. But for what you are paying they need to seriously up their game and not charge lots of hidden extras.