Swan & Bottle in Hillingdon

We had a lovely Sunday lunch here to celebrate Mum's birthday. We'd not been before but I can definitely see us coming back. The restaurant, the food and the service were all fantastic. Big thanks to Tom, who looked after us - the perfect mix of friendly, helpful and attentive without coming over to ask "is everything OK?" every five minutes! Thank you!

Haven’t been here for awhile, actually forgot how terrible food was. This time I was served a raw burger and when I showed the bartender she quickly took it back to the kitchen said she was so sorry which is very nice of her but when she returned with my new food, the burger was so overcooked and tasted disgusting. Had a really busy day, so I was really looking forward to having some nice food. I was quite disappointed. The last couple of times I’ve been here, I had seminar experiences but forgot about them until I went there again today It’s a nice place, but definitely a drink is only kind of place

We enjoyed both the food and the drinks, and the service provided by Tom was exceptional as he was the only server but still managed to provide excellent service.

Had a really lovely time celebrating my mums birthday, the food was great, and Tom was super friendly! Will definitely come back soon

Drinks were nice but service appalling and food very meh

Went in today and have been going here for the last decade. Most of which time I've had and used my gourmet card. Today- plug in fire /trip hazard round our table. That's ok i was aware though I figured this out for myself when I enquired about the heat and fire. I would think this would be on the website so people can decide to eat there on a cold day. Non the less it wasn't too cold at first. Got greeted with its very busy lots of large tables food might be 45 min wait..would have said I'll go elsewhere but have always enjoyed it here Then We have no cheese toasties left? What a restaurant with no cheese and no bread? £16 for a chicken burger was extortionate. The meal was delivered in 20 mins.. great! Then I'm told we do take gourmet discount caeds but you have to find the restaurant on the app for me to put the discount through we are no longer allowed to force membership numbers through? I was so surprised and slightly embarssed as this is new to me and only last night I was at the rose and crown in Ricky and only had my membership card on the app and this was good enough. Seems it's made to be awkward here? Sorry 10 yrs I've been loyal but I'm afraid after having to be forced to pay full price for an entitled discount I'll stick to last nights venue. I didn't appreciate the experience at all today. I pay for my discount card and hope to get full use of it when I'm meeting freinds as I have been this week. I feel quite robbed today in many ways. Sorry to say Tracy your colleague has some things to address A soup a chicken burger a coffee and a coke was £30!

We were a large table of 14 in for lunch today. The food was lovely and the waitress serving the table was also lovely, but the lady behind the bar, blonde, nose piercing, slick ponytail, must be having a terrible day - Her attitude was atrocious!

Lovely new menu. I am vegetarian with a nut allergy. The menu had lots of vegetarian choices that is nut free. Service was great, We went for lunch and it was a little quiet. But a great place for lunch to have a lovely catch with friends without being disturbed. Staff were attentive without being intrusive. There is a great lunch time menu, as well as a set menu and a full dinner menu

Jo very helpful and looked after our needs. Would definitely come again.

We were a big group and staff were attentive to our various needs and food request. All in all a nice pub with decent food.

Went to have a gluten free Sunday roast for my birthday. However heating was not working and very cold in the restaurant, long wait for food, no gluten free Yorkshire puddings, roast pork was tough, carrot and suede mash was not mash and only diced. Allergy order was only just caught as was wrong! Waitress did her best and was appreciated.

As I arrived for my birthday meal with my mother we were sat near three coarse loud women who were obnoxious and kept moving the back of the seat behind me and we ordered sea bass which should of been roast potatoes but weren't they were hard and the broccoli was hard and chewy the sauce was sharp in taste we complained about our tight seating and the table was pressing against my chest but the waitress was unsympathetic and refused to move us

Had a nice meal and the staff were lovely.

Long wait to take drinks order then long wait for our drinks. Had to ask to oder food and it took quite a while unfortunately.

Overall our visit to the Swan and bottle was positive Atmosphere was good and a nice fire on a cold night.Our server was good and took our orders in good time. The food was good and very tasty. We had a nice evening

The quality of the vegetarian food is very poor. We tried nearly all of the vegetarian food as we have visited the swan and bottle twice in January. Very disappointed, will not be eating with the Chef and Brewer again. Good luck

Burns Night food was extremely good this year, with very friendly staff as always making a very pleasant evening being had by all.

Great pub good food and service

We had such a welcoming waitress Jo, who was so attentive to our every needs. We had a lovely, well cooked meal and would highly recommend to all.

What a fab experience! The staff were welcoming; the restaurant ambiance was inviting ; Santa was wonderful and patient; food was served timely, with a smile and tasted hot, fresh and delicious - nothing was too much trouble; and the gift was perfect. Simply made it for us. Thank you team. X

Lunchtime meet up with my brother and sister in law, really lovely food and good service. Nice setting by canal. Ample free parking also.

Excellent festive lunch, great food and atmosphere.

Went for a Christmas party 16 Dec 24 with friends, food was terrible, turkey cold defrosted, cold gravy, veg microwaved still raw not cooked. Came home and had proper food, money wasted, Never go there again and don't recommend. No option for zero star.

Great food and service 👌 reliably the best pub food in uxbridge

Visited for lunch. Bar lady's attitude was churlish and poor. Once in the restaurant area, no problems at all. Lunch menu food was acceptable for the price paid.

Starters were nice mains were awful. Twice a steak had to be sent back was cold. Chips hard in the middle burnt tasting hunters chicken.. please don't get us wrong we never complain about food and eat out alot but tonight they were just not on there game. Food area was busy. Hence all that they did take all mains of the bill. Fair play.. and the wee guy waiter was so kind and full of apologies bless him....

Great pub, in the past but there was a lack of staff, one person waiting tables, and trying to man the bar doing the best he could for a Friday afternoon. Please don't let this pub decline through poor service.

Had a rare Friday morning off of work, so stopped for an early morning breakfast, couldn't fault it in the slightest. Fantastic food, would recommend to anybody, and very quick and efficient service to boost. The staff were extremely friendly and helpful, with a constantly smile on their face, shout out in particular to kerry who looked after me from the moment I entered

Always great food, congenial atmosphere and lovely service from Jo

We had a wonderful table, amazing food and service and I can’t wait to go back. Thank you to Tom, Jackie and Roxy

Enjoyed an evening meal here with family. Good choices on the menu, although some of my mixed grill was a bit cool, not excessively, so not enough to complain about. Good choice of puddings and the sundaes are tasty. Staff were friendly and efficient. A couple of rapid chargers for your EV too, but didn't check out the rates.

Attentive staff, nice quiet atmosphere and amazing food. Go for the trio of meats, can't fault it.

The food was very nice aswell as the service thanks to Tom and Emma

Lovely evening and the staff were fantastic

Last time I had a meal here in the public bar was around 40 years ago if not more, it cost 21 shillings. The beer is still nice though and it is next to the river, and the service is good. Though it isn't all countryside now!

Really love this pub. A rural idyll 2 minutes from the centre of Uxbridge. Staff are always super friendly, especially Tom. Food is great value too. Highly recommend.

Vile. food was disgusting, they didn’t have half of the menu or had limited amounts of what they had. manager was hiding when another table complained about their food being cold, when the food was brought back out it was only heated. we waited an hour and a half for our starters, the restaurant only had 5 tables of people so was not busy. my meat was so dry i couldn’t cut it with a normal knife, must have been sitting around for ages. never again. only positive was there is one male member of staff and he is lovely.

We went for my Sons 25 th Birthday Sunday afternoon in October 2024 there was 10 of us in the end . The food was really Lovely the Barman was also good friendly .Tom was our Man that served all our food he worked hard and was very friendly he did a great job . Thank you for a lovely time . The Swan & Bottle staff . Highly recommended

Tom was a lovely waiter very polite and helpful, and food was great

Had an absolutely lovely meal,the staff were great and always happy to help.

Came here today for Sunday dinner without a booking. Tom our server was lovely! So attentive and polite and our dinner was delicious. It’s not often you get both at a restaurant nowadays. Will visit again.

It's ok as a pub to stop for a short while

Sorry for the swearing 🤬 from my friends, but it was a very nice pub and atmosphere 😀

Peaceful atmosphere. Staff very helpful and friendly. Steak sandwich chips and gravy . Cooked just right. Will visit again.

Usually love this pub but yesterday’s experience was pretty poor. Service not great, food was lukewarm and the atmosphere- there was none

Very nice to have a great deal their and would like to recommend it to anyone else

Sat in the bar area as we hadn't booked a table. Many of the tables in the bar area had not been cleared. Tables full of plates and glasses. Waited approx. 35 mins for a roast dinner. When it arrived none of the food was hot. We asked for it to be heated up and the waiter took it away with no apologies. After waiting another 15 mins he brought back the dinner which was a little better than before. Food was ok, not much veg and presentation was awful. Dont think I will be visiting here again, it has just got progressively worse every time I go. Such a shame as it used to be one of my favourite places to eat in Uxbridge.

Superb Guinness and a warm, clean and friendly British pub. Relaxed staff and welcoming.

Lovely evening in the restaurant good food and drink service excellent quick and easy with friends and family parking is very good too restaurant is clean and tidy the oak beams are very good too can't find any thing bad about the restaurant and the staff

The nicest and friendliest and most accommodating staff I have come across anywhere in a very long time.

Had a lovely breakfast here. The gentleman who served us was very helpful and friendly

Slow service, stinks of piss, no atmosphere. More a bad restaurant than a pub.

Stunk of piss. Poor slow service. BAD

Sunday lunch 29/9/24 was a shambles. Waited 30 mins to get order taken. 45 mins for wrong drinks. Vegan roast whilst available was averagely bad (but at least offered!). Not worth eating, certainly not worth going to eat.

Staff stressed as busy and not enough of them. Had to send fish back as 60% batter and overcooked. Redeemed themselves by switching out existing order to send quicker and manager coming to apologise quickly. Mixed grill better than previousl time.

We had a wonderful afternoon with you last Saturday, made so much more special by the service from Jo & Tom and the superb food from the kitchen - thank you so much!

Made good use of a mid week voucher to enjoy lunch at The Swan & Bottle. The service was excellent (thanks Fili), the food enjoyable and the atmosphere was relaxed. Would recommend to anyone.

Visited today with friends, there was absolutely no service, waited ages to be served then when it arrived were not asked if we wanted any condiments meals were plonked down then took ages to return to order desserts. Menu is so meagre with little choice since it has been changed. We will not be returning any time soon.

Quick find as I needed a semi fast (50kw) charge. Easy road access & well dressed pub, good mixture of seating types for all pub goers. Didn't have any food, but was impressed with the fancy glasses given for my soft & non alcoholic drinks.

Had a lovely evening meal with my partner at the Swan & Bottle. Staff are very welcoming and friendly. It's spacious and comfortable inside and the food was excellent. Highly recommend the chef's board as a sharing starter and the pork belly was really tasty. Good value for money.

Great service by Emma, food was excellent

The Swan and Bottle is our go-to place for a roast dinner in Uxbridge! It is always absolutely delicious! Today, we had brilliant service from Tom, who was very friendly - nothing was too much trouble for him. Definitely worth a visit.

Delicious food and cozy atmosphere!

Always love going to Swan & Bottle, Uxbridge as the food is always great with good sized portions.

Historic pub. Kitted out in traditional style. The staff are polite and efficient. Massive seating areas outside and in. Im not sure if the dog station is a joke though!

We went back tonight ....two rump steaks mine was passable my husband's you could see was scraggy and tough a mouthful confirmed. Nobody came to check if we were happy so we called someone over ....the manager....he took my husband's back to get another and he sat waiting watching me eat....no sign of his food I finished....no sign of food or update from staff who stayed away. My husband left the table I called someone for an update. She went in the direction of the kitchen then walked straight past ignoring us and stood at the bar with the manager. Half an hour with no food and not feeling like waiting for me then to sit watching my husband eat we decided to leave. Walking past the manager and staff...still chatting...my husband said the manager we're leaving...managers commented well I wasn't going to charge for the steaks anyway. With a manager who doesn't appreciate eating out is about the experience of eating together as well as good food and that our evening was ruined what hope is there? My husband ate McDonald's in the beer garden. A window has been broken for over a year with visible rot a sign of the care given to the whole place.

Lovely pub. Nice outside tables. Great choice of beers and lagers. Good food and attentive service. Best of all - parking!!

Lovely friendly service and good food

I had lunch in this place recently. The place is nice when the sun is out. The food is nice. Good price quality. A pity there is no service at the table.

Food was absolutely amazing! I would highly recommend coming here for food. We sat outside, which was lovely. I just wish my food portion was bigger as it was absolutely delicious!

Loved this place when I lived in London. Revisited on a recent trip back, the food and service, excellent as always👌

Great British food and service!

Our experience in this pub was god awful. We ordered several meals and drinks. Everything we ordered was terrible. The beers tasted off. The wine was warm. The chicken and bacon was overcooked and dry. The squid was rubbery/chewy. The staff also came across as rude and passive aggressive, we felt so uncomfortable. Just a bad experience all around, which is disappointing as it's local. Definitely would not be coming back again.

Always enjoyable, excellent food, staff attentive and friendly.

Seabass was great but it was served almost cold and had to be returned to be re-heated. We couldn’t determine whether it was the kitchen’s fault or not enough staff to service the tables properly. The waitress dealt with it professionally.

Great food, lovely pub on outskirts of Uxbridge,

My first time here. After reading the reading the reviews i was very hesitate coming here. This service was great by Robin. Food was good.

Good food. Fast service. Nice atmosphere. Will be back for sure.

Food was pretty good. Car park exit was a big hazardous as it's blind in both directions. The young lady serving us was great 👍🏻

Came here for breakfast and most options not available for e.g. no granola and no porridge. So we ordered 2 full English breakfast. The bacon was streaky , cheaper version - advertised as back bacon - and the mushrooms were burnt. All in all one of the worst breakfasts I've had. The manager did offer to compensate for bad food which is lovely but not the point.

Great food and they take the Gourmet discount card! Enjoyed the Salt and Pepper Squid Also 15% off at all Chef & Brewer pubs with AA membership!

I have been here several times for food. The food is fantastic, the staff are always warm and friendly and the atmosphere is good. It is always a pleasurable experience.

This was definitely one of the friendliest canal side pubs I've been to. A Chef & Brewer, so the food was good to.

Sunday roast is a thing of mine. I love it. My family and I have been coming here for years on and off and on a Sunday I always have the same thing - roast beef with extra gravy and never have any complaints.... They have a new 'chef'. My family and I visited a few weeks ago and the plate of food served to me was so bad the waitress took it away without being asked, commenting 'You can't eat this'. She came back with a new meal which was actually very nice, but not a patch on the food I'd previously had. Today, I ordered (predictably) the roast beef and received a plate of tepid, over cooked veg, a meagre amount of meat and watery, tasteless gravy. The roast potatoes were few and ridiculously small - as was the portion. There was no presentation at all. The food looked as though it had been thrown onto the plate. All rather disappointing and unappetising. The chef is not a chef. Let's be honest. My nan made better roasts and she wouldn't have called herself a chef. Whoever is in the kitchen would be better heating ready meals or making pot noodles. It's the kind of food you'd expect if you lived in student accommodation and a drunk housemate decided to 'entertain'. Now, there are 2 ways of looking at this: Firstly, the 'I Didn't Cook it Myself, So it's a Luxury' and secondly, the 'I'm Paying For it ,So I Want Value For Money'. I wish I'd cooked it myself. I wish I'd saved my money. Interestingly, The Red Lion, in Iver (just down the road) is also owned by Chef and Brewer. The food there is far better and I would recommend anyone wanting a decent roast to go there rather than the Swan and Bottle. That being said, the staff are lovely. It's a shame you have to air your grievances to them - they do an amazing job and are lovely people. They don't deserve the backlash and incompetent cook ensues. Sack the wannabe chef and get this place back on track or you'll lose customers. Me? I'm going to the Red Lion.

Stopped for a quick lunch and used the RV charger in the car park. Had a delicious cheese toastie, served by a delightful young lady. Sat by a window with a view of the river. Genuinely a nice experience.

Tom showed outstanding service! We were in a party of 8 and not the quietest and he was amazing! Thanks Tom!

Went a couple weeks ago on a Friday evening and had a lovely meal Went back yesterday early evening and had an awful meal Ordered filet steak at just under £29.00 was cooked horrendous, they sliced it ? Never had filet cooked like that so overcooked Kids meal ordered sausage mash and beans and got 3 large very Bernie sausages mash was awful broccoli carrots and cucumber sticks, my little 5 year old tried sausage but hated it waste of £8.00 My meal pork very average and cod and chips very average No seasoning no taste and very boring Spoke to waitress who was very apologetic and she gave us free pudding and hit drink which I had wasn’t much better Shame as I raved about our 1st meal but 100% won’t be going back or recommend it

I went here today for a late lunch with my wife, we went over to the dining area and waited to be seated, a staff member walked past us, totally ignoring us, i just assumed he was leaving for the day so when he returned 5 minutes later ignoring us once again I was annoyed to say the least. Giving them the benefit of the doubt I waited another 5 minutes right by the sign that states "please wait here to be seated" the bar woman was too busy serving drinks and a waitress saw us and totally ignored us. I was so disgusted I simply left, another customer at the bar witnessed all this and looked to me in acknowledgement of my decision to leave, he also commented on the poor service. Absolute disgrace.

I have eaten here in the past albeit over 12 months ago and the food and service was excellent. Tonights meal however was a totally different experience. We had a table for 8 booked and arrived in time and were taken to our table. We ordered some drinks and these arrived in around 10 minutes. After around 15 minutes of looking the menu over we ordered our starters and mains. This is where things started to go wrong. We waited over 45 minutes for our starters to arrive. One of the dishes had items missing, one arrived late and they were not as warm as expected. We finished the starters never the less and waited for the mains. Which arrived about 25 minutes after the starters were cleared away. The two Barbers Chicken were delivered well cooked but were lukewarm and still had unmelted grated cheese on them. The merlot and beef dripping gravey delivered with a steak had not been reduced enough as it was like having a glass of wine according to the person who ordered it. The steak was lukewarm also. The pastry of the steak and ale pie was very hard. All in all it took us just over 2 1/2 hours to get through two courses of food which was served to us lukewarm. This was pointed out to the staff and our bill reduced, but this was still a disappointing experience considering how good our previous visit had been.

Prompt service friendly staff a little quite but it was a Monday to be fair.

Lovely staff and very good food in a traditional pub atmosphere

Had lunch at the Swan & Bottle the chicken and Bacon sandwich was very nice. The service is good. Will be back

Went for dinner last night and ordered a vegan garden plate . First they had no mushrooms or sweet potatoes, so they added a vegan burger (which was like carpet ). The guy serving us was lovely , and the pub is nice , but the food was awful ..and £16.99 for a badly cooked plate of veg. Come on guys up your game ,there are loads of lovely vegan recipes out there ..just lazy choices that are horrible. Vegans, book elsewhere untill they change menu ,or at least buy enough veg for their overpriced menu choice 😣

It was a very busy day. Food was lluke warm and others dishes had half cooked meat. This was acknowledged and we were not charged for lunch. Thank you!

Great place to hangout after work.

Steak and ale pie was exceptional and service was excellent.

Food was poor, mixed grill steak ordered rare arrived medium to well plus steak knife struggled to cut it. The Gammon was white and tough. Chicken well think is was chicken. Steak and ale pie was awful, rock hard pastry, dry and over cooked inside. Could continue but there where 9 of us so just reviewing 2 meals.

Impromptu stop here to charge my electric vehicle. Had the lunch menu and some drinks. Kids chicken strips portions were a great size and so was the chocolate brownie. The burger was gourmet and steak on sandwich cooked as ordered. Many thanks.

Update 10/03/2024 We visited yesterday for Mother’s Day. We arrived on time for our booking but our table wasn’t ready - this was clear from one of the waiting staff telling another young woman (the one with tattoos all over both forearms) that the table should have been ready for guests when they arrive. The lady apologised to us for this happening so we had to wait with a pram and two young children whilst the table was set. The lady with the tattoos cleaned and set up the table whilst we were waiting but she seemed to lack basic customer service or professionalism. Whilst putting the napkins out she literally threw one of them in my mums direction because she couldn’t reach - it would have been better to simply hand it to me instead of fling it in my mum’s direction. Food was delicious and although it was very busy I would say they coped well with timings. All other members of staff were so friendly and helpful except for this young lady with the tattoos on her arms (I wish I got her name but I didn’t). This young lady also processed payment and even though my husband said thank you she simply walked off without saying anything. This member of staff brought down the level of service whilst the others were great and working so hard to keep up with how busy it was. It is unfortunate that one person can create a bad impression when the others were lovely and food was great. Nevertheless, we enjoyed the food and the service of other members of staff but I wanted to mention the lack of professionalism and service from this one member of staff as I would think this isn’t the standard Swan and Bottle normally provides - which can be seen through all other members of staff and the service they provide. 24/12/2023 We went for a Christmas Eve lunch here and the food was very tasty. The only thing I would say made me give one less star on the service is that we pre-ordered and selected the option for a child’s Christmas meal - when we got to receiving the food, we were told their systems weren’t working and the pre-orders were messed up. This meant that they didn’t even have a meal ready for our daughter (almost 2 years old) so we had to order something off their regular menu and pay extra for this. Also, when we were ordering drinks from their festive menu - the waitress told us that most of the syrups weren’t available so we had to order something different. Apart from these points, everything else was lovely. Food, service from staff and the atmosphere was great. Would definitely visit again.

Terrible food. Didn’t have half the Mother’s Day menu. Unbelievably poor management.