Based on 2.931 opinions finded in 2 websites
Based on 2.931 opinions finded in 2 websites
Nº 392 in 987 in Hillingdon
Nº 8 of 19 Asian in Hillingdon
Opinions
Unfamiliar with the area, but popped in to the Swan and Bottle on the off chance of getting a decent Sunday Lunch. From the minute we entered the premises I was struck by the attentive, friendly nature of the manager and staff. The pub had a good homely traditional feel with a decent selection of beers and wine. The Sunday lunch was excellent (we both had rib of beef), very tasty and decent quantities. We also had cauliflower cheese as a side. We will be back in the area in a couple of weeks and hope to make a return visit.
PaulG11StaffsUK . 2025-04-20
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Went in today and have been going here for the last decade. Most of which time I've had and used my gourmet card. Today- plug in fire /trip hazard round our table. That's ok i was aware though I figured this out for myself when I enquired about the heat and fire. I would think this would be on the website so people can decide to eat there on a cold day. Non the less it wasn't too cold at first. Got greeted with its very busy lots of large tables food might be 45 min wait..would have said I'll go elsewhere but have always enjoyed it here Then We have no cheese toasties left? What a restaurant with no cheese and no bread? £16 for a chicken burger was extortionate. The meal was delivered in 20 mins.. great! Then I'm told we do take gourmet discount caeds but you have to find the restaurant on the app for me to put the discount through we are no longer allowed to force membership numbers through? I was so surprised and slightly embarssed as this is new to me and only last night I was at the rose and crown in Ricky and only had my membership card on the app and this was good enough. Seems it's made to be awkward here? Sorry 10 yrs I've been loyal but I'm afraid after having to be forced to pay full price for an entitled discount I'll stick to last nights venue. I didn't appreciate the experience at all today. I pay for my discount card and hope to get full use of it when I'm meeting freinds as I have been this week. I feel quite robbed today in many ways. Sorry to say Tracy your colleague has some things to address A soup a chicken burger a coffee and a coke was £30! *Update! April 2025 I was invited back after the mess up of gourmet cards. The meal was complimentary for me and a friend thanks to the manager Tracy. She made up for the last visit with this and further clarified gourmet card is indeed accepted and all staff are aware, so if you go and this is disputed check with Tracy the manager. Our food was really good and the kindness has restored my faith. Many thanks for the experience Tracy
tracy ritchie . 2025-04-14
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Fantastic pub on the canal. Had a wonderful lunch, top quality food and amazing service. Jo was the lady who looked after us, really friendly and efficient.
teresa Hammers . 2025-04-12
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Great eveing great food served by Tom And Jackie at bar would recommend
Fiona O'Flynn . 2025-04-12
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Such a shame after lovely meal with helpful staff - we cannot go back while Britannia Parking is involved. I thought it was a great place to take my disabled friend, but cannot afford to pay £100 fine.
London L . 2025-04-09
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Fantastic food. We're Americans who had a flight cancelation that left us stranded at Heathrow overnight and we found this place online. Not a super long Uber ride away from our hotel. We had been traveling in London then Paris and were on the return leg and had eaten at many good restaurants, including a Michelin rated one, but I liked my meal here the best. We all ate different things and everyone else loved their meals too. Desserts were great. My kids were the only children there but the staff was welcoming of them. Tracy took care of us and we never felt rushed but were well attended to.
Rob L . 2025-04-07
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We had’t booked but thought we would take a chance and try somewhere new. Plenty of parking. Warm welcome and relaxed atmosphere. The service was great, James was friendly, attentive but not intrusive. And the food, well that was just great; fresh hot and tasty. We will definitely go again
Judy F . 2025-04-06
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£60 PARKING CHARGE FOR DROPPING OFF MY CANOE. 20mins
MB . 2025-04-03
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Great food. Very good menu. Polite & efficient staff. Thoroughly enjoyed our evening. Many thanks 👍
Mark Grant . 2025-03-30
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James was the most amazing at his service and he is an asset to the company. Well done
Nirosh Thavarajah . 2025-03-27
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Large pub, good parking but you must register your car at the bar. It could do with a good clean up and modernisation but nice place all the same
Kiff . 2025-03-26
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The best burger I've ever had. Sumptuous 👌!
Jackline Sawe . 2025-03-21
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Catered to our allergies, food tasted hot fresh really enjoyed
Tif j . 2025-03-19
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Haven’t been here for awhile, actually forgot how terrible food was. This time I was served a raw burger and when I showed the bartender she quickly took it back to the kitchen said she was so sorry which is very nice of her but when she returned with my new food, the burger was so overcooked and tasted disgusting. Had a really busy day, so I was really looking forward to having some nice food. I was quite disappointed. The last couple of times I’ve been here, I had seminar experiences but forgot about them until I went there again today It’s a nice place, but definitely a drink is only kind of place
charlie tothill . 2025-03-03
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We had a lovely Sunday lunch here to celebrate Mum's birthday. We'd not been before but I can definitely see us coming back. The restaurant, the food and the service were all fantastic. Big thanks to Tom, who looked after us - the perfect mix of friendly, helpful and attentive without coming over to ask "is everything OK?" every five minutes! Thank you!
Alison Pollecutt . 2025-03-03
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We enjoyed both the food and the drinks, and the service provided by Tom was exceptional as he was the only server but still managed to provide excellent service.
Guy Murphy . 2025-03-03
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Had a really lovely time celebrating my mums birthday, the food was great, and Tom was super friendly! Will definitely come back soon
Wanderer56038689194 . 2025-02-28
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Drinks were nice but service appalling and food very meh
Karren Maycock . 2025-02-23
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We were a large table of 14 in for lunch today. The food was lovely and the waitress serving the table was also lovely, but the lady behind the bar, blonde, nose piercing, slick ponytail, must be having a terrible day - Her attitude was atrocious!
Finchy81 . 2025-02-18
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Lovely new menu. I am vegetarian with a nut allergy. The menu had lots of vegetarian choices that is nut free. Service was great, We went for lunch and it was a little quiet. But a great place for lunch to have a lovely catch with friends without being disturbed. Staff were attentive without being intrusive. There is a great lunch time menu, as well as a set menu and a full dinner menu
Kay Craigie . 2025-02-14
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Jo very helpful and looked after our needs. Would definitely come again.
Jackie Ngu . 2025-02-13
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We were a big group and staff were attentive to our various needs and food request. All in all a nice pub with decent food.
S P . 2025-02-10
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Went to have a gluten free Sunday roast for my birthday. However heating was not working and very cold in the restaurant, long wait for food, no gluten free Yorkshire puddings, roast pork was tough, carrot and suede mash was not mash and only diced. Allergy order was only just caught as was wrong! Waitress did her best and was appreciated.
Mike Woodruff . 2025-02-02
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As I arrived for my birthday meal with my mother we were sat near three coarse loud women who were obnoxious and kept moving the back of the seat behind me and we ordered sea bass which should of been roast potatoes but weren't they were hard and the broccoli was hard and chewy the sauce was sharp in taste we complained about our tight seating and the table was pressing against my chest but the waitress was unsympathetic and refused to move us
Marc Ludford . 2025-02-01
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Had a nice meal and the staff were lovely.
Richard Perry . 2025-01-31
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Long wait to take drinks order then long wait for our drinks. Had to ask to oder food and it took quite a while unfortunately.
Sarah Anstiss . 2025-01-29
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Overall our visit to the Swan and bottle was positive Atmosphere was good and a nice fire on a cold night.Our server was good and took our orders in good time. The food was good and very tasty. We had a nice evening
Graham Potter . 2025-01-28
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The quality of the vegetarian food is very poor. We tried nearly all of the vegetarian food as we have visited the swan and bottle twice in January. Very disappointed, will not be eating with the Chef and Brewer again. Good luck
Bijal Shah . 2025-01-28
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Burns Night food was extremely good this year, with very friendly staff as always making a very pleasant evening being had by all.
Passport302243 . 2025-01-25
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Great pub good food and service
Paul Hennessy . 2025-01-18
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We had such a welcoming waitress Jo, who was so attentive to our every needs. We had a lovely, well cooked meal and would highly recommend to all.
Char V . 2025-01-09
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What a fab experience! The staff were welcoming; the restaurant ambiance was inviting ; Santa was wonderful and patient; food was served timely, with a smile and tasted hot, fresh and delicious - nothing was too much trouble; and the gift was perfect. Simply made it for us. Thank you team. X
Tina Casey . 2024-12-25
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Lunchtime meet up with my brother and sister in law, really lovely food and good service. Nice setting by canal. Ample free parking also.
Voyager32924460822 . 2024-12-21
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Excellent festive lunch, great food and atmosphere.
Guy Oltmann-Reeve . 2024-12-19
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Went for a Christmas party 16 Dec 24 with friends, food was terrible, turkey cold defrosted, cold gravy, veg microwaved still raw not cooked. Came home and had proper food, money wasted, Never go there again and don't recommend. No option for zero star.
Hart . 2024-12-17
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Great food and service 👌 reliably the best pub food in uxbridge
Simon Gillam . 2024-12-16
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Visited for lunch. Bar lady's attitude was churlish and poor. Once in the restaurant area, no problems at all. Lunch menu food was acceptable for the price paid.
Experienced Reviewer . 2024-12-11
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Starters were nice mains were awful. Twice a steak had to be sent back was cold. Chips hard in the middle burnt tasting hunters chicken.. please don't get us wrong we never complain about food and eat out alot but tonight they were just not on there game. Food area was busy. Hence all that they did take all mains of the bill. Fair play.. and the wee guy waiter was so kind and full of apologies bless him....
Andrena Mclean . 2024-12-07
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Great pub, in the past but there was a lack of staff, one person waiting tables, and trying to man the bar doing the best he could for a Friday afternoon. Please don't let this pub decline through poor service.
Gill Grant . 2024-11-28
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Had a rare Friday morning off of work, so stopped for an early morning breakfast, couldn't fault it in the slightest. Fantastic food, would recommend to anybody, and very quick and efficient service to boost. The staff were extremely friendly and helpful, with a constantly smile on their face, shout out in particular to kerry who looked after me from the moment I entered
Tom Finnigan . 2024-11-22
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Always great food, congenial atmosphere and lovely service from Jo
James Duckworth . 2024-11-21
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We had a wonderful table, amazing food and service and I can’t wait to go back. Thank you to Tom, Jackie and Roxy
Steven Kauffeldt . 2024-11-19
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Enjoyed an evening meal here with family. Good choices on the menu, although some of my mixed grill was a bit cool, not excessively, so not enough to complain about. Good choice of puddings and the sundaes are tasty. Staff were friendly and efficient. A couple of rapid chargers for your EV too, but didn't check out the rates.
Mark Burningham . 2024-11-17
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Attentive staff, nice quiet atmosphere and amazing food. Go for the trio of meats, can't fault it.
deancup . 2024-11-10
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The food was very nice aswell as the service thanks to Tom and Emma
Sam Sidley . 2024-11-09
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Lovely evening and the staff were fantastic
TITAnik_SqUaReD . 2024-11-07
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Last time I had a meal here in the public bar was around 40 years ago if not more, it cost 21 shillings. The beer is still nice though and it is next to the river, and the service is good. Though it isn't all countryside now!
Douglas Rankine . 2024-11-06
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Really love this pub. A rural idyll 2 minutes from the centre of Uxbridge. Staff are always super friendly, especially Tom. Food is great value too. Highly recommend.
Glenn Smith . 2024-11-04
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Vile. food was disgusting, they didn’t have half of the menu or had limited amounts of what they had. manager was hiding when another table complained about their food being cold, when the food was brought back out it was only heated. we waited an hour and a half for our starters, the restaurant only had 5 tables of people so was not busy. my meat was so dry i couldn’t cut it with a normal knife, must have been sitting around for ages. never again. only positive was there is one male member of staff and he is lovely.
mary a . 2024-10-27
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We went for my Sons 25 th Birthday Sunday afternoon in October 2024 there was 10 of us in the end . The food was really Lovely the Barman was also good friendly .Tom was our Man that served all our food he worked hard and was very friendly he did a great job . Thank you for a lovely time . The Swan & Bottle staff . Highly recommended
Janine H . 2024-10-24
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Came here today for Sunday dinner without a booking. Tom our server was lovely! So attentive and polite and our dinner was delicious. It’s not often you get both at a restaurant nowadays. Will visit again.
Michsuzco . 2024-10-20
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Had an absolutely lovely meal,the staff were great and always happy to help.
Nick Langdon . 2024-10-20
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Tom was a lovely waiter very polite and helpful, and food was great
Ellie Rose Gallagher . 2024-10-20
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Sorry for the swearing 🤬 from my friends, but it was a very nice pub and atmosphere 😀
andre barnes . 2024-10-19
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It's ok as a pub to stop for a short while
PHG ! . 2024-10-19
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Peaceful atmosphere. Staff very helpful and friendly. Steak sandwich chips and gravy . Cooked just right. Will visit again.
Peter P Jones . 2024-10-17
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Usually love this pub but yesterday’s experience was pretty poor. Service not great, food was lukewarm and the atmosphere- there was none
A “Afredski” Fredski . 2024-10-14
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Very nice to have a great deal their and would like to recommend it to anyone else
Peter Mccafferty . 2024-10-13
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Sat in the bar area as we hadn't booked a table. Many of the tables in the bar area had not been cleared. Tables full of plates and glasses. Waited approx. 35 mins for a roast dinner. When it arrived none of the food was hot. We asked for it to be heated up and the waiter took it away with no apologies. After waiting another 15 mins he brought back the dinner which was a little better than before. Food was ok, not much veg and presentation was awful. Dont think I will be visiting here again, it has just got progressively worse every time I go. Such a shame as it used to be one of my favourite places to eat in Uxbridge.
Sue C . 2024-10-13
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Superb Guinness and a warm, clean and friendly British pub. Relaxed staff and welcoming.
J W . 2024-10-12
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The nicest and friendliest and most accommodating staff I have come across anywhere in a very long time.
Maha Urbanski . 2024-10-08
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Lovely evening in the restaurant good food and drink service excellent quick and easy with friends and family parking is very good too restaurant is clean and tidy the oak beams are very good too can't find any thing bad about the restaurant and the staff
Frank Taylor . 2024-10-08
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Had a lovely breakfast here. The gentleman who served us was very helpful and friendly
CHRISTINE CANN . 2024-10-07
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Slow service, stinks of piss, no atmosphere. More a bad restaurant than a pub.
Kevin Aston . 2024-10-06
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Stunk of piss. Poor slow service. BAD
Catherine Oswald . 2024-10-06
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Sunday lunch 29/9/24 was a shambles. Waited 30 mins to get order taken. 45 mins for wrong drinks. Vegan roast whilst available was averagely bad (but at least offered!). Not worth eating, certainly not worth going to eat.
Kevin . 2024-10-02
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Staff stressed as busy and not enough of them. Had to send fish back as 60% batter and overcooked. Redeemed themselves by switching out existing order to send quicker and manager coming to apologise quickly. Mixed grill better than previousl time.
Seems! . 2024-09-19
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We had a wonderful afternoon with you last Saturday, made so much more special by the service from Jo & Tom and the superb food from the kitchen - thank you so much!
Lisa Mc . 2024-09-16
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Made good use of a mid week voucher to enjoy lunch at The Swan & Bottle. The service was excellent (thanks Fili), the food enjoyable and the atmosphere was relaxed. Would recommend to anyone.
ronald ross . 2024-09-13
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Visited today with friends, there was absolutely no service, waited ages to be served then when it arrived were not asked if we wanted any condiments meals were plonked down then took ages to return to order desserts. Menu is so meagre with little choice since it has been changed. We will not be returning any time soon.
Lesley Johnson . 2024-09-12
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Had a lovely evening meal with my partner at the Swan & Bottle. Staff are very welcoming and friendly. It's spacious and comfortable inside and the food was excellent. Highly recommend the chef's board as a sharing starter and the pork belly was really tasty. Good value for money.
Matt Neale . 2024-09-03
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Quick find as I needed a semi fast (50kw) charge. Easy road access & well dressed pub, good mixture of seating types for all pub goers. Didn't have any food, but was impressed with the fancy glasses given for my soft & non alcoholic drinks.
Ryan Brooker . 2024-09-03
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Great service by Emma, food was excellent
Tracy Merry . 2024-08-28
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The Swan and Bottle is our go-to place for a roast dinner in Uxbridge! It is always absolutely delicious! Today, we had brilliant service from Tom, who was very friendly - nothing was too much trouble for him. Definitely worth a visit.
Harmonie Lloyd . 2024-08-25
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Delicious food and cozy atmosphere!
Inge van Gaalen . 2024-08-23
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Always love going to Swan & Bottle, Uxbridge as the food is always great with good sized portions.
Rekha Wadhwani . 2024-08-21
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Historic pub. Kitted out in traditional style. The staff are polite and efficient. Massive seating areas outside and in. Im not sure if the dog station is a joke though!
M C (The Old School Caretaker) . 2024-08-19
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We went back tonight ....two rump steaks mine was passable my husband's you could see was scraggy and tough a mouthful confirmed. Nobody came to check if we were happy so we called someone over ....the manager....he took my husband's back to get another and he sat waiting watching me eat....no sign of his food I finished....no sign of food or update from staff who stayed away. My husband left the table I called someone for an update. She went in the direction of the kitchen then walked straight past ignoring us and stood at the bar with the manager. Half an hour with no food and not feeling like waiting for me then to sit watching my husband eat we decided to leave. Walking past the manager and staff...still chatting...my husband said the manager we're leaving...managers commented well I wasn't going to charge for the steaks anyway. With a manager who doesn't appreciate eating out is about the experience of eating together as well as good food and that our evening was ruined what hope is there? My husband ate McDonald's in the beer garden. A window has been broken for over a year with visible rot a sign of the care given to the whole place.
Janette Richardson . 2024-08-17
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Lovely pub. Nice outside tables. Great choice of beers and lagers. Good food and attentive service. Best of all - parking!!
Elaine Clarke . 2024-08-11
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Lovely friendly service and good food
Janina George . 2024-08-08
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I had lunch in this place recently. The place is nice when the sun is out. The food is nice. Good price quality. A pity there is no service at the table.
Carol M . 2024-08-04
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Food was absolutely amazing! I would highly recommend coming here for food. We sat outside, which was lovely. I just wish my food portion was bigger as it was absolutely delicious!
Emma Wood . 2024-08-03
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Loved this place when I lived in London. Revisited on a recent trip back, the food and service, excellent as always👌
Maisie Campbell . 2024-07-30
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Great British food and service!
Tiago Pereira . 2024-07-24
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Our experience in this pub was god awful. We ordered several meals and drinks. Everything we ordered was terrible. The beers tasted off. The wine was warm. The chicken and bacon was overcooked and dry. The squid was rubbery/chewy. The staff also came across as rude and passive aggressive, we felt so uncomfortable. Just a bad experience all around, which is disappointing as it's local. Definitely would not be coming back again.
Nina Mehta . 2024-07-18
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Always enjoyable, excellent food, staff attentive and friendly.
Karen Root . 2024-07-13
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Seabass was great but it was served almost cold and had to be returned to be re-heated. We couldn’t determine whether it was the kitchen’s fault or not enough staff to service the tables properly. The waitress dealt with it professionally.
Kevin James . 2024-07-08
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Great food, lovely pub on outskirts of Uxbridge,
Kerry Sargood . 2024-07-02
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My first time here. After reading the reading the reviews i was very hesitate coming here. This service was great by Robin. Food was good.
manoj suppal . 2024-06-09
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Good food. Fast service. Nice atmosphere. Will be back for sure.
Pierina Tello . 2024-05-29
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Food was pretty good. Car park exit was a big hazardous as it's blind in both directions. The young lady serving us was great 👍🏻
David Birchmore . 2024-05-20
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Great food and they take the Gourmet discount card! Enjoyed the Salt and Pepper Squid Also 15% off at all Chef & Brewer pubs with AA membership!
Graham T . 2024-05-19
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Came here for breakfast and most options not available for e.g. no granola and no porridge. So we ordered 2 full English breakfast. The bacon was streaky , cheaper version - advertised as back bacon - and the mushrooms were burnt. All in all one of the worst breakfasts I've had. The manager did offer to compensate for bad food which is lovely but not the point.
sue short . 2024-05-19
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I have been here several times for food. The food is fantastic, the staff are always warm and friendly and the atmosphere is good. It is always a pleasurable experience.
Claire Sheldon . 2024-05-17
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Sunday roast is a thing of mine. I love it. My family and I have been coming here for years on and off and on a Sunday I always have the same thing - roast beef with extra gravy and never have any complaints.... They have a new 'chef'. My family and I visited a few weeks ago and the plate of food served to me was so bad the waitress took it away without being asked, commenting 'You can't eat this'. She came back with a new meal which was actually very nice, but not a patch on the food I'd previously had. Today, I ordered (predictably) the roast beef and received a plate of tepid, over cooked veg, a meagre amount of meat and watery, tasteless gravy. The roast potatoes were few and ridiculously small - as was the portion. There was no presentation at all. The food looked as though it had been thrown onto the plate. All rather disappointing and unappetising. The chef is not a chef. Let's be honest. My nan made better roasts and she wouldn't have called herself a chef. Whoever is in the kitchen would be better heating ready meals or making pot noodles. It's the kind of food you'd expect if you lived in student accommodation and a drunk housemate decided to 'entertain'. Now, there are 2 ways of looking at this: Firstly, the 'I Didn't Cook it Myself, So it's a Luxury' and secondly, the 'I'm Paying For it ,So I Want Value For Money'. I wish I'd cooked it myself. I wish I'd saved my money. Interestingly, The Red Lion, in Iver (just down the road) is also owned by Chef and Brewer. The food there is far better and I would recommend anyone wanting a decent roast to go there rather than the Swan and Bottle. That being said, the staff are lovely. It's a shame you have to air your grievances to them - they do an amazing job and are lovely people. They don't deserve the backlash and incompetent cook ensues. Sack the wannabe chef and get this place back on track or you'll lose customers. Me? I'm going to the Red Lion.
Sally Ross . 2024-05-12
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This was definitely one of the friendliest canal side pubs I've been to. A Chef & Brewer, so the food was good to.
Richard Gerrard . 2024-05-12
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Stopped for a quick lunch and used the RV charger in the car park. Had a delicious cheese toastie, served by a delightful young lady. Sat by a window with a view of the river. Genuinely a nice experience.
steven Oliver . 2024-05-10
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Went a couple weeks ago on a Friday evening and had a lovely meal Went back yesterday early evening and had an awful meal Ordered filet steak at just under £29.00 was cooked horrendous, they sliced it ? Never had filet cooked like that so overcooked Kids meal ordered sausage mash and beans and got 3 large very Bernie sausages mash was awful broccoli carrots and cucumber sticks, my little 5 year old tried sausage but hated it waste of £8.00 My meal pork very average and cod and chips very average No seasoning no taste and very boring Spoke to waitress who was very apologetic and she gave us free pudding and hit drink which I had wasn’t much better Shame as I raved about our 1st meal but 100% won’t be going back or recommend it
Ann Bristow . 2024-05-05
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I went here today for a late lunch with my wife, we went over to the dining area and waited to be seated, a staff member walked past us, totally ignoring us, i just assumed he was leaving for the day so when he returned 5 minutes later ignoring us once again I was annoyed to say the least. Giving them the benefit of the doubt I waited another 5 minutes right by the sign that states "please wait here to be seated" the bar woman was too busy serving drinks and a waitress saw us and totally ignored us. I was so disgusted I simply left, another customer at the bar witnessed all this and looked to me in acknowledgement of my decision to leave, he also commented on the poor service. Absolute disgrace.
K Anda . 2024-05-05
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Tom showed outstanding service! We were in a party of 8 and not the quietest and he was amazing! Thanks Tom!
Jade Wiggins . 2024-05-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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