Based on 1.554 opinions finded in 3 websites
Based on 1.554 opinions finded in 3 websites
Opinions
Absolutely lovely food, excellent value for money, very good delivery. Would highly recommend using a++++
Ben . 2017-07-25
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Food was amazing! In a different league to the others in Brentwood!
James . 2017-05-20
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Chow Mein overcooked and oily and the spring rolls looked like they were run over by something on the way! The rest of the order was tasty
Louise . 2017-05-14
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For a first experience it was excellent. The only disappointment was the Udin noodle dish - it was perfectly cooked but had no flavour.
Sandra . 2017-05-09
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I specifically asked for no peppers and got peppers so couldn't eat my meal :(
Gemma . 2017-05-09
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Over 2 hours late and food was cold. Called the restaurant but they didn't care. Won't be using this place again.
Jamie . 2017-05-05
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Great food as always. Very prompt delivery service. Many thanks.
Derek . 2017-05-02
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Food ok but delivery was slow which is unusual for the restaurant
james . 2017-04-30
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So ordered, and got our delivery time for jut under an hour, half an hour longer than estimated time I receive a txt to say sorry for delay of 10mins. I wouldn't have minded, but after waiting so long and starving too, the food finally came! COLD! Soggy spring rolls, and the other meals ordered.. chicken chow main, were plain, and the chop suet was sweet and sour which neither me or my partner even like! So Disappointed that we are now having to cook at 9pm.... a waste of time and money too :(
Joanna . 2017-04-30
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Good good, reasonable price and bang on with instructions, thank you.
John . 2017-04-28
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Always order from the swan never disappointed
Sophie . 2017-04-26
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The rice was full of egg when I stated I have an allergy. Very disappointed.
Hannah . 2017-04-23
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Quick delivery and food was very tasty, minimal grease. The chicken balls are enormous - each one like 2 stuck together! This place is better than the other Chinese takeaways I've had round here.
Andy . 2017-04-22
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Really decent food. Good price quality! Got to us so quickly. Would recommend.
Maddie . 2017-04-22
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Usually always love food from swan, I order from there specifically for the duck as it's the only place nearby who serve it on the bone. However today there wasn't enough meat to fill 2 pancakes which was disappointing, it was mainly fat. This is a shame as not usually the case.
Hannah . 2017-04-20
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By far the best Chinese I've had in a long time and there was so much food I was shocked tasted amazing a fresh 😍
jessica . 2017-04-15
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Unfortunately will not be using this take away again food arrived Barley warm, the chicken curry souce was very runny consistent, noodles over cooked and there was so much oil in the egg fried rice it was translucent! There was nothing fresh most of it went in the bin.
Mirain . 2017-04-14
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Best Chinese in Brentwood, I don't normally write reviews but I think this was worth it.
Neil . 2017-04-14
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Duck not shredded, quite tough. Satay Chicken was wierd. Wouldn't order again.
Mark . 2017-04-11
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Ordered the house special chow main , and house special fried rice . prompt delivery.. food very soggy ! For a Chinese that is a first .. need to up there game
Ian . 2017-04-11
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Food was lovely, curry sauce was very spicy!
Morgan-Rose . 2017-04-09
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Delivered at 22:15 instead of 22:55. 👍🏽
Geben . 2017-04-08
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Good fresh food, super quick delivery.
Sophie . 2017-04-08
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Food was really tasty, not greasy like a lot of Chinese places. Delivery was on time if not slightly early.
Luke . 2017-04-03
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Food was good apart from the chow mein which was not to my liking but otherwise all good
Aileen . 2017-03-30
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Food is always excellent, but when they say "Hot+spicy", they really mean it.
Chris . 2017-03-30
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Nice food, quick delivery. Very impressed.
Lakota . 2017-03-27
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Lovely food .... very happy with our order and will use the Swan again
Amanda . 2017-03-26
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Arrived a lot quicker than eta. Lovely delivery man. Lovely hot food. Will order again!
Louise . 2017-03-25
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Excellent food and great service as usual
Linda . 2017-03-24
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The guy who answers the phone is not helpful at all other Chinese call you if there's ambiguity this guy just doesn't care and I'll never use this restaurant again due to his poor customer service.
Jamie . 2017-03-21
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Lovely food best to order via delivery as obviously it is hot on arrival. Friendly deliverer. The duck isn't great as their is a slight lack of meat but you can order a brilliant meal without it. The ribs are amazing and overall the food is so good. Best Chinese take out ever
Daisy . 2017-03-20
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Beef wasn't cooked properly everything else great as usual.
Kat . 2017-03-17
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Speedy delivery and good food as always
jacqueline . 2017-03-17
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Good food but there were no chopsticks with our Order
Wojciech . 2017-03-15
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Everything was really gooey and not enjoyable. Ended up throwing most of it away. Delivery did arrive before estimated time. But will not be ordering from here again.
Frances . 2017-03-13
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Very nice Crispy Duck and the satay was spicy and delicious. Just feel that the portion sizes could be bigger.
Keith . 2017-03-13
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Brilliant will definitely use this service again
Sarah . 2017-03-12
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Food arrived hot, promptly and very tasty. Highly recommended.
Paul . 2017-03-12
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Food required for an overnight working crew at work, much appreciated.
Stephen . 2017-03-11
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Always taste great and delivery always early which is great!
Nabeela . 2017-03-11
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No prawn crackers Duck not shredded as requested and burnt Wanted to charge £3 to deliver even though had many deliveries in the past Won't order again
Gemma . 2017-03-10
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Good food , always delivers well before they say
Martin . 2017-03-08
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Never again. After being a constant customer have to say the management change has ruined the taste. Old soggy food. Uncooked dough. Terrible taste. Going to go with someone else from now on. Clients from the courtyard.
Diana . 2017-03-06
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100% quality food and quick delivery
Ismail . 2017-03-02
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Excellent value, delicious food. Will order again
Sarah . 2017-03-02
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Always order from them. Food normally great quality, hot and fast. But noticed when ordering at peak times (Friday or Saturday nights) it takes longer and is less hot. Also I read their paper menu today and it's cheaper to call them and order it rather than using the app! Cheeky!
Mark . 2017-02-24
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excellent food and service as always thanks
Geraldine . 2017-02-23
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My favourite place for Chinese. Delivery was very quick and food fresh, hot and delicious!
Dean . 2017-02-21
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Food was poor quality and horrible tasting. No problem with delivery 1 hour wait on a Friday night is expected. Won't be re ordering from here
Chantelle . 2017-02-17
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Enjoyed the meal. It arrived earlier than expected.
Funmi . 2017-02-14
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Duck was so overcooked it wouldn't shred. It was also burned in places. The cucumber and spring onions were not fresh. They had curled up. The crispy chicken was drowned in sauce so it wasn't crunchy. I will not be a returning customer. Delivery was great though.
Fred . 2017-02-14
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Food was worth waiting for, said 1 hour but took 1 and a half but worth the wait
Emma . 2017-02-10
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Excellent Fast service great food
Paul . 2017-02-07
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Regulars here, always good food and delivered on time and hot!
Brad . 2017-02-05
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Good hot food, not at all greasy. Great delivery time too.
Susan . 2017-02-03
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Missing parts of the order, no curry sauce or rice.
John . 2017-02-02
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Waiting over 2 hours for food never good.
Andrew . 2017-01-29
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We waited over 2 hours for our foor! The restaurants phone was engaged all the time so we could not find out where the food was. When the food arrived (no appology from the driver) it was horrible and tasteless. Never would we order from them again.
Rebecca . 2017-01-29
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Waited for over two hours with no way of being able to speak to the 'restaurant' (it was constantly engaged. On two occasions it rang but i was immediately hung up on) eventually had to cancel less than one star
James . 2017-01-28
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Although the food was good we were told that on ordering at 6:45 it would be delivered at 7:30 then we get a text to say it would be a further 50 mins. 8:25 arrived and no food on calling the swan we were told it would a further 20mins as busy then when we wanted to cancel it was 5mins. Delivery service is unacceptable.
Andrew . 2017-01-28
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Food was very nice. Hot and delivered quicker than expected. Highly recommend this take away.
Anthony . 2017-01-28
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This is definitely the best Chinese take away I tried in the area so far, and probably ever. The food is very good, portions are very generous and deliveries quick. It's a notch up the usual take away in terms of ingredients and quality. Highly recommended.
Ema . 2017-01-27
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one item was missed from the order but was delivered within 5 minutes of me informing the restaurant. Good portion sizes.
Peter . 2017-01-26
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The aromatic duck was overcooked and dry. The chips were overcooked and hard.
Amanda . 2017-01-21
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Quick delivery and half the meal was good Forgot my drink that i paid for, refund? Crispy dumplings were soggy and inedible
Ricky . 2017-01-13
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At last a good Chinese!! So happy we will be back
Gemma . 2017-01-10
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Food came 20 minutes before expected time - very good service.
Helen . 2017-01-02
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Food was great, however the chicken ball meal came smothered in sweet and sour sauce which isn't stated on the menu. Restaurant quickly rectified it & sent out a plain one. Would order again 100%.
Melissa . 2016-12-31
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Arrived 25 mins before eta very good
Tracy . 2016-12-30
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Only issue was the 1 hour 35 minutes for delivery, all of the food was just as good as normal apart from the chips they were extremely dry and not edible I guess they were probably cooked long before our delivery time. I will order again though as usually they are very quick and the service over the phone was still very good and apologetic
Tiffany . 2016-12-23
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Brilliant food, noodles and rice great portions, sweet and source chicken were huge and delicious.will be ordering again!
Stacey . 2016-12-21
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Food took 1hour 45mins and was cold.
Paul . 2016-12-21
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45 mins late, phoned 4 times and every time they said they would call me back after they called the driver that never happened
Tammy-Collin . 2016-12-21
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Put in 8pm on the app. Food arrived an hour earlier.
Peter . 2016-12-18
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Delivered before estimated time, food was perfectly cooked hot and enjoyable, really nice lady delivered it top job.
sara . 2016-12-18
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Just eat said 20.05 delivery. Restaurant said 20.25 then messaged to say running 20 mins late (it's good they message at least) & it came at 20.45. Long wait. Food pretty average. Not bad though.
Lisa . 2016-12-18
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LOVE Swan!!! Favourite Chinese and will always choose it over any other- tasty!!
Emily . 2016-12-18
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Great service and food. Will order again
Alex . 2016-12-11
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Had a lot of work staff to feed - 90 minutes to deliver seemed a bit long but food was excellent and everyone happy.
Stephen . 2016-12-10
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Second time using this place and didn't disappoint- super fast, delicious and good quality
Sophie . 2016-12-07
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Ordered for a second time - the meals for one are indrecible value and so damn tasty both that night - and for lunch the next day. Wont bother trying anywhere else ... these guys are great!
riyaz . 2016-12-06
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Good quality Chinese. Fair prices and quick service. Would definitely order again.
James . 2016-12-05
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Very good service and fantastic food would recommend
Anthony . 2016-12-01
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Cold food , late delivery by 45 minutes , poor service.
James . 2016-11-29
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Food was great other than the Kung Pao chicken which was really really salty.
Peter . 2016-11-29
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Fresh and delicious - will be ordering from here again
Sophie . 2016-11-22
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Food was lovely and hot and everything we ordered came. Delivery came early which was a bonus - will definitely be returning
Grace . 2016-11-16
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Lovely food, sometimes arrives a little cold though
Antony . 2016-11-16
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Best Chinese takeaway I've had in years. You can actually taste the different ingredients. Great value for money. Best takeaway in Brentwood!!
Gareth . 2016-11-12
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Always hot and on time. Delicious. Recommend duck!
Francessca . 2016-11-10
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Food was lovely well worth the money!
Shannon . 2016-11-08
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very tasty food cannot complain,delivery really fast redeemed from the the last time i ordered here months ago and the delivery driver was really nice great job would recommend .
alex . 2016-11-07
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Not my usual place for a takeaway but everything tasted really fresh. Overall was a lovely meal.
Danny . 2016-11-06
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Really delicious food, incredibly fast delivery!
Iulian . 2016-11-01
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We order regularly from the Swan about 3 times a month however this time the quality of food was not acceptable. Nothing was particularly hot, the chips tasted pre heated, the prawn crackers were stale and the spring rolls were soggy. As our preferred Chinese we were very disappointed.
gabrielle . 2016-10-30
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Amazing as always. Honestly think it's one of the best Chinese takeouts. Though I would say I've ordered the salt and pepper squid several times and though the flavours are beautiful I do find the squid to be very dry. Also Nor me or my family are a fan of the beef in the house special chow mein it's far to chewy.
Thai . 2016-10-29
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Me and my boyfriend use just eat a lot and this is by far the best Chinese we've had :)
Amelia . 2016-10-28
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Food came around the time expected, friendly delivery lady, good quality food. Especially impressed with the Peking duck which came cooked on the bone, as opposed to the tasteless, mainly fat and skin, shredded duck served by other restaurants around here. Will definitely order from here again just for that!
Hannah . 2016-10-23
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Lovely food every time ..always gets delivered piping hot ...perfect
sharon . 2016-10-23
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153 Opinions
Wow! Best Chinese in Brentwood Everything was amazing. Food was great quality and very fresh
197 Opinions
This restaurant owner needs to seriously think about how they treat their customers. It was 12.30pm when we started walking through the door. He immediately said to us you will need to leave at 2pm. Not a hello or how many of you. Just that. Put our back up to start. We had two babies in highchair. One is 1 and the other is 2. The waiter was extremely apologetic and said he was very sorry but he was told to tell us the babies would need to pay full price for an adult meal. No child meals available. They probably ate 6 chips between them. We was charged £15 for one portion of chicken balls and one chips. Which they didn’t eat. Then the waiter again apologised and pointed out on the menu a compulsory 10 percent service charge. We pointed out that it’s illegal to make a service charge compulsory but was told we had to pay it. There was no disabled toilet. There was a huge staircase to the toilets. Totally unsuitable for disabled or elderly people who can’t do stairs. On the positive side the food was very good. However due to the rude owner and the service charge we won’t be returning. They had no kids menu or kids drinks. To charge for 2 babies was disgraceful and they should be ashamed. Our bill for 4 adults for lunch was £144. Beware.
617 Opinions
For many years this was my go to takeaway, never an issue. The last 3 orders have been horrific and I now will never return (found out it is since new owners). My meals have been un edible. The “chicken” in the main dishes is the consistency of a gelatin like spongey watery foam. This has been the same on 3 orders months apart. There is no way this is chicken or 100% chicken, got told by health inspectors they suspect paste imitation chicken stuff. Everyone the whole meal has had to be thrown out because this is so disgusting its made us all feel unwell. They also stopped giving out prawn crackers and the delivery is way behind the time given.
17 Opinions
first time I have ordered this takeaway the food was absolutely tasty and a good size portion, and arrived on time , they didn't send the pancakes to go with the crispy duck, when I called them they sent them straight out, thank you would highly recommend this takeaway