Based on 20 opinions finded in 2 websites
Opinions
The middle of the chicken was frozen and had that old freezer taste.
beth 。 . 2023-05-28
MORE AT Google
Absolutely fabulous tradional Chinese take away - everywhere makes pancake rolls as spring rolls , but this place made me a proper ol fashioned pancake roll - sw and aour chicken lovely , ribs rice satay noodles - So nice to find a quality take away
MrsBrentwoodEssex . 2021-06-26
MORE AT TripAdvisor
very disappointed it was not what I expected know prawn crackers.Food arrived cold.curry sauce was not up to scratch stay away very poor
Stephen mason . 2021-04-17
MORE AT TripAdvisor
I honestly liked the food and customer service, good location to my home. The employees are always super friendly. Highly recommended.
Luka Chaney . 2020-09-11
MORE AT Google
Lovely place, decent portions. My favourite is the Singapore rice noodles. The sweet-and-sour sauce was a bit sour for me, but my missus loved it. Will be coming back, keep up the good work, don’t let a few negative reviews sway you from trying to try them out 🥰
Leon Lee . 2020-08-29
MORE AT Google
I ordered a plain choi mein and satay sauce, pretty standard, easy Chinese dishes. Delivery was a long time, over an hour and was the worst satay sauce and choi mein I've ever had. Just tasteless, completely plain noodles (I know it was a plain choi mein, but c'mon) and runny, slightly peanutty, sauce. Disappointed.
Lucy R . 2020-06-07
MORE AT TripAdvisor
Quick del.Sweet n sour sauce a little vinegary but the rest was nice.
Julie Woodhouse . 2020-04-24
MORE AT Google
Please do not go to this restaurant. We had takeaway..the food was 40 mins late. It was cold and soggy Tasteless Just all of it was dreadful Nothing good to say about it
rod141 . 2020-04-22
MORE AT TripAdvisor
Awful! just truly awful food. If I could provide a -5 would. Please Chinese Kitchen have some pride in what you provide! :(
Johanna . 2019-12-28
MORE AT Google
Disappointed. The sort of Chinese that might have been acceptable in the 1970's. Don't mistake this for the longer established and better Kitchen Express on the Ongar Road (as my other half did - silly billy).
JetSet . 2019-12-21
MORE AT TripAdvisor
I ordered food at 7pm and got an email confirmation and an alert that my food would be 45 mins. I chased my food an 1hr 30mins later and they told me that hadn’t accepted the order. Yet I had confirmation that they had. The man was very rude, my food arrived 30 mins later and it was awful. I will never ever eat from this place again!
EmmaLooBrentwood . 2019-12-15
MORE AT TripAdvisor
Do not order from this place. Before ordering, I saw the reviews and, despite reading some really bad ones, I still decided to give this restaurant a go. Worst decision ever... The food was awful and it came in a filthy tupper (literally, it was filthy). I would not trust the sanitary conditions in which the food is prepared. You have been warned.
Mery Romero . 2019-11-07
MORE AT Google
Very bad service, ordered at 7:30pm with estimate of delivery for 8:20pm, phoned at 8:50pm told just left the shop, still didn’t arrive until 9:25pm. Ignoring my calls. First time used and never again.
Joanne P . 2019-10-19
MORE AT TripAdvisor
If I could give this place zero star I would. Absolutely terrible! You can just tell from the outside that the place is disgraceful. Ordered, given a delivery time, called the restaurant but no answer. Had to get a refund from deliveroo directly. Totally shocking and will never, ever order here again! I would sooner starve than buy food from them.
Kuziva Foroma . 2019-10-16
MORE AT Google
ABSOLUTELY DISGUSTING CUSTOMER SERVICE. My delivery took over one hour and the manager offered to discount me £1-50 what a joke.... sent the driver back with food ... these people are not from the chinese backroumd either... selling curry probably is the what they really do... (i speak the same language) The address is misleading as they seem to have another’s business under the same address THE KITCHEN..... AVOID AT ALL COSTS
Boilers 24-7 . 2019-10-08
MORE AT Google
Ordered from here for the first time tonight. VERY disappointed. When it first arrived I could see that chip bag had possibly been tampered with as was wide open with 1 end twisted closed. I asked for a pork and mushroom curry only to find they don’t do pork, WTF. I should have just left it there and not bothered. The special fried rice was bland, full of some weird colour egg, and carrots. Crispy chilli beef was flavourless. The wife hated it. The pancake rolls were disgraceful. I seriously could have done better myself so will definately not be ordering from here again. VERY DISAPPOINTED.
Brian Williams . 2019-06-08
MORE AT Google
Ordered on line from Chinese Kitchen web site 1/08/2018 order processed, money taken through paypal, email arrived confirming the order. Later I recieved a phone call from a man saying they were closed and his boss had asked him to phone me even though it was his day off. I asked for a refund and was told to go to paypal. I checked paypal the money had been taken £26, I phoned the shop, the person answering the call was confused about which shop i had ordered from and sounded remarkably similar to the man who had phoned me earlier. I demanded my money back, he said he would have a word with the boss. Later I recieved a refund through paypal. Never again.
Stuart Cameron . 2018-08-03
MORE AT Google
So I’ve only order twice from this place, on both occasions the food was very average, more recently I ordered a soup and so fries, not only did it take 2.5 hours to be delivered, it was the wrong soup and as always whenever you call them they never answer, Don’t waste your money or Time ordering from these.
James Luke . 2018-05-13
MORE AT Google
Food was great, really yummy. Would want to order again for the food. We had duck/pancakes and a super sharing combo thing (loads of different starters). The problems were with the delivery, which I paid £2 for. I ordered just after 9pm and it didn't get delivered until quarter to 11pm. I was told initially that deliver time was 10pm. I was not alerted it would be any later, I had to go back on to the site and check the order status myself to realise the ETA had changed to 10.30pm. Then it just didn't arrive till quarter to. If I'd known it would take this long, I would've gone elsewhere. Also, the hoisin sauce had spilled out of it's container and over the sides (and INTO one) dishes. When I took anything out of the bag, hoisin sauce poured all over my floor. Considering I'd been waiting nearly two hours, I wanted to eat straight away, not clean up first. Surely the delivery man noticed it was pouring out over the bag and dishes, but he didn't say anything.
JimPJim . 2018-02-11
MORE AT TripAdvisor
Plus point: Shredded beef was great. They even did it without chillis (for my little one). Negative points: All the rest I ordered was really poor. Satay chicken was very weak and not really peanutty. Spring rolls were almost empty. Seaweed was rubbery and not crunchy. S&S Chicken HK Style was weak on taste. Mixed veg rice was poor.. the veg were mostly green bean pods and chunks of cabbage. I'd normally expect more and smaller veg inc Broccoli. It was actually the worst Chinese I've had that I can remember. Obviously a lot could be down to personal taste. I'll not be ordering again.
Mark A . 2017-06-24
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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17 Opinions
first time I have ordered this takeaway the food was absolutely tasty and a good size portion, and arrived on time , they didn't send the pancakes to go with the crispy duck, when I called them they sent them straight out, thank you would highly recommend this takeaway
617 Opinions
For many years this was my go to takeaway, never an issue. The last 3 orders have been horrific and I now will never return (found out it is since new owners). My meals have been un edible. The “chicken” in the main dishes is the consistency of a gelatin like spongey watery foam. This has been the same on 3 orders months apart. There is no way this is chicken or 100% chicken, got told by health inspectors they suspect paste imitation chicken stuff. Everyone the whole meal has had to be thrown out because this is so disgusting its made us all feel unwell. They also stopped giving out prawn crackers and the delivery is way behind the time given.
197 Opinions
I think this was the owner but not 100% sure he was so rude, we parked on their very large forecourt, as soon as we walked in he said you can’t park there, we said we have not blocked anyone in, if he wanted to keep it clear for delivery driver that was fine as there was enough space, he didn’t even look at us he just said move your car now and park somewhere else, this restaurant is never busy reviews are really bad and that is definitely down to the staff they definitely need training on customer service, anyway walked out of the restaurant with probably 10 people eating and went to a marvellous Chinese not to far away at Warley golf range. and had a fabulous meal .
161 Opinions
Food was very average, they messed our complete order up and then was very rude in return for their mistakes. Delivery took longer than quoted and when my wife called for a update they said it wasn't even being prepared. AVOID - absolute disaster