Based on 1.454 opinions finded in 3 websites
Based on 1.454 opinions finded in 3 websites
Nº 465 in 682 in Sunderland
Nº 30 of 33 Indian in Sunderland
Opinions
Used this place for years now, best Indian takeaway in Washington
Kevin Mclaine . 2025-03-12
MORE AT Google
Will never order anything again food came. Only thing that looked fresh was the curry sauce. Chicken God knows how fresh that was.The onion bhaji was burnt.Crispy and hard. They were.Rice taste like it was from the night before.And did not receive my poppadoms.
stephen winspear . 2025-02-26
MORE AT Google
as always, absolutely perfect meal! arrived piping hot and delivery driver was lovely and polite. never ever had a bad order or service from here
Joy . 2025-02-12
MORE AT Just Eat
The full meal was cold and the popadoms where soggy
lisa . 2025-02-09
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cold chips cold bahgis cold nann bread very disapointing
hazel . 2025-02-06
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Lovely food will be ordering again
Lisa . 2025-01-26
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First time I have ordered from here would I order again yes
Thomas . 2025-01-05
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£7 for a meal for one... 5 chips if that microwaved chicken curry.. which was microwaved no joke.. and a spoon of rice.. absolutely diabolical.. worst Indian takeway I have ever had in my life
jonathan mullen . 2024-11-22
MORE AT Google
Top tier food, early delivery. Will continue to order from Surma.
Brett . 2024-11-17
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very oily curry Puri was full of oil couldn't eat it naan bread was cold
derek . 2024-11-11
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order arrived early and was lovely.
Nicola . 2024-11-09
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Good portions hot on time deffo go bk
Jordan . 2024-10-29
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This was because it got really busy but the food was very nice
Angela . 2024-10-24
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Surma has been our favourite for Indian takeaway for years , but after last night I won’t be back . £40 order - for one of the starters to be wrong and the masala to be very watery with no taste . Very disappointing .
Alexis . 2024-10-21
MORE AT Just Eat
I ordered 4 popadom and didn’t receive them , how do I redeem my money
Ian . 2024-10-19
MORE AT Just Eat
Excellent food. We got a starter, main and naan bread for only £11 (Sunday night). Service took about 10 minutes from ordering to supply. Plenty of parking whilst you pick up.
David O’Hara . 2024-10-19
MORE AT Google
Really disappointed. We often order here and it’s lovely. But this time one of the curry’s was missed … they said they would send it out but 30 minutes later and no meal, rang back and was told he was waiting for a driver but everything else was cold, so just refunded the missing curry. Not great service
Amy . 2024-10-14
MORE AT Just Eat
Bhaji, chips and naan were rock hard, chicken was very very chewy and rice was extremely greasy. All in all a very bad experience and pretty much all of it went in the bin.
Graeme . 2024-09-30
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Unfortunately all the food was rather bland. The tandoori chicken in particular tasted "old" as if it had been made a couple of days previously then reheated. Most of it was left and thrown out.
Frank . 2024-09-30
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Order was exact and the food was excellent. Staff very friendly and bent over backwards to help with my vegan food order. 2 starters, main meals and various accompaniments all really good and piping hot.
Maz C . 2024-09-24
MORE AT TripAdvisor
Was greasy and cold chicken very hard !!!
Jack . 2024-09-18
MORE AT Just Eat
Four of us just had fantastic food from Surma tonight! Absolutely stunning. It was delivered quickly and was sooo tasty. Can’t fault it ❤️👏⭐️ x
Anne Twine . 2024-09-14
MORE AT Google
The food was freezing cold when we revived it. Yet it was early. Wasn’t very nice becuase it was cold.
Hannah . 2024-09-14
MORE AT Just Eat
Tasteless curries. Pathia and Singapore.
Gav . 2024-09-04
MORE AT Just Eat
Bland and taste less pakora was a joke tikka chicken dipped in fish batter ?? I'm a chef food from here mediocre had high hopes but no it was so bland and taste less we went to another take away £20 binned
Kevin Ferguson . 2024-08-18
MORE AT Google
This food is absolutely bloody amazing and I'm talling you now get the restaurant a five stars even gave me a free can of pop this restaurant is a blessing thank you so much the person who delivered it was lovely and was great to talk to you once again give this restaurant a five stars 🥣🥘🍲🍛🍝🍜
Paula Donnigan . 2024-08-09
MORE AT Google
Food arrived 40 mins after the initial latest delivery time given. Food was good however I did not receive the rice I ordered. I might not order from here again as the delivery time was an issue.
Zerrin . 2024-07-25
MORE AT Just Eat
Took ages to come and was freezing cold . Chips didn’t taste fresh either. Won’t order again.
Leonie . 2024-07-07
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Was delish, no complaints about anything
Simon . 2024-07-07
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Amazing as always! Everything was correct, piping hot and delish
jessica . 2024-07-05
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Food was to the usual good standard but very disappointed that the salad to go with the starter was not included
Ian . 2024-06-30
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disgusting found a stone in my food after I eat halfway through I spat it out on my hand ans a stone was there disgusting never order from them again use to be nice at one point now it gone down hill
Claire . 2024-06-13
MORE AT Just Eat
I called shop but was very quickly dismissed told to check my front door then he hung the phone up , food amazing, the delivery driver was amazing as he said he doesn’t normally do it but man on phone needs to sort out his customer service as he really annoyed me by hanging up on me , will still order again as foods amazing, I won’t let one tired and stressed member of staff put me off , bud as I said to driver you don’t take it out on y customer
dianne . 2024-05-31
MORE AT Just Eat
Was alright, tasted lovely but was stone cold when arrived
Zoe . 2024-05-27
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Everything was absolutely delicious
neil . 2024-04-28
MORE AT Just Eat
Decided to get myself an Indian and my God it was delicious. onion barges were perfect chicken Tika was delicious. Cheese nan done perfectly and mushroom rice was perfect over the bloody moon gorgeous food.
Mark Lewis . 2024-04-19
MORE AT Google
Very good food. Very good delivery. Wide menu
Malcolm Gregory (Max) . 2024-04-16
MORE AT Google
The food was delicious, arrived piping hot and arrived early.
Shanice . 2024-04-07
MORE AT Just Eat
Nice food! not the best I've had but definitely not the worst. Delivery took a while but wasn't late by the estimate just a busy night so understandable
Luke . 2024-03-29
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Food was aboustly freeing aftet being an hour late shocking service never again
Karl . 2024-03-10
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took 2 and a half hours to come, when it did turn up it was barely warm & hardly any chips, will not use them again
Claire . 2024-03-10
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Food was amazing and hot. I was given extra food items. Big portions and great flavours. My favourite restaurant take away by far. Will be ordering from them again for a gorgeous delicious treat.
Mary . 2024-03-08
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Was missing the poppadoms but not worth chasing
Sarah . 2024-03-03
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Food came early piping hot and fresh best Indian takeaway around
Lee . 2024-03-03
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Food turned up 20 minutes late after pre-ordering. The only item that was warm was the salad. Will not be ordering again.
Chris . 2024-02-29
MORE AT Just Eat
Food was disgusting, chips were rock hard as if they’d been preheated from the night before, onion bhajis were that over cooked they were rock hard, not very pleasant to eat, chicken tikka masala was the worst I’ve ever tasted, Pure waste of money as virtually all of the meal went in the bin.
Gillian . 2024-02-27
MORE AT Just Eat
Really good food I've been here a few times and never had any issues. Personally I think it's very reasonably priced for a tandoori compared to other tandoori places I've been. Very friendly staff.
Scott Phillips . 2024-02-10
MORE AT Google
Samosas were rock hard clearly over cooked and curry box had two small pieces of chicken. Definitely not the standard we normally get and very disappointing.
Victoria . 2024-01-28
MORE AT Just Eat
Ordered the nanbaab. The seasoning on the donner and chicken kebab was so hot it was inedible. Im sure its to someone's taste, unfortunately not to the people eating it. It possibly needs be stated that this is *hot* with the pepper label.
Dee . 2024-01-12
MORE AT Just Eat
Food has been perfect every time.
joe young . 2024-01-12
MORE AT Google
Excellent authentic food Chicken pakoras onion bhajis with all the pickles 4 different dishes All authentic indian flvours Will defiantly be back
Mr S . 2024-01-02
MORE AT TripAdvisor
Tasty, hot food. Very fast delivery. Thoroughly enjoyed our meal. Pleasant delivery driver.
Claire . 2023-12-27
MORE AT Just Eat
Enjoyed meal and certainly order again.
Michael . 2023-12-19
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best kebab box I've had. 10/10
Mark . 2023-12-17
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Second time I’ve ordered from Surma. Really enjoyed it. Bhajis and tikka were lovely. My new favourite Indian.
Julie . 2023-12-09
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Great food, always good. It used to be my local but I always travel back here when I’m getting an Indian takeaway.
Dave Hughes . 2023-12-03
MORE AT Google
Orders our meal rice was missing as was a big order but called up and resolved straight away rice was delivered to us within 10 mins of calling man was very helpful and couldn’t be more apologetic for it been missing. But these things happen a busy restaurant on a Sunday when the deals are on easy mistake meal was lovely can not fault thank you for my take away and thank you for the help and fast delivery of our missing rice :)
Paige . 2023-11-26
MORE AT Just Eat
Excellent everytime, good quality. Aktar is always very helpful.
Rob Delgardo . 2023-11-15
MORE AT Google
Never had these dishes before and they were delicious. Thank you.
Dawn . 2023-11-13
MORE AT Just Eat
Well title says it all first order on the app even though food was ordered at 5.30 pm to be delivered at 7.15om food turned up at 8.05pm when I rang up the guy was lovely food came 5 minutes later. Tonight ordered food same time money took from account; delivery 7pm at 8pm no food I rang up at 8pm gave order number they denied order had been placed even though I had got email confirmation and money left my account. No food and rude guy on phone 2 strikes that’s it. Weekly order lost.
chynagirl1 . 2023-11-12
MORE AT TripAdvisor
I've never had a problem with this takeaway but tonight it wasn't good food was cold when arrived items missing and no flavour extremely disappointed
Michelle . 2023-11-12
MORE AT Just Eat
A very high quality place to order from Food is top notch as are people I can highly recommend to all
Tarnjit Sangha . 2023-10-24
MORE AT Google
Won’t let me add on just how late it was.
Sara . 2023-10-01
MORE AT Just Eat
One of the mint yogurt pots had opened inside bag and spilt everywhere id advise they wrap these in future and not put them loose in bag !!
Gary . 2023-10-01
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Beautiful food lots of chicken big pieces value for money
Louise . 2023-09-29
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Wouldn’t go anywhere else, always lovely 😊
Nicola . 2023-08-28
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Best food and service! They were so lovely, made exactly what we asked for. The food was made fast and was cooked to perfection! Couldn’t recommend enough!
Sarah Babadi . 2023-08-25
MORE AT Google
Aminul is the definition of best customer service! Food was 10/10 and so was his attitude 👍🏽
Cvmber Clique . 2023-08-25
MORE AT Google
Absolutely love the food from here. We have not had a bad meal yet. Delivery always on time and food is always piping hot and fresh
Helen Richardson . 2023-08-23
MORE AT Google
delicious food, really fantastic quality and quickly prepared
Daniel . 2023-08-20
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Best Indians we have had thanks : )
leanne . 2023-08-07
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Tried a few Indian takeaways in Washington, but this stands out. Too many takeaways are oily and greasy, but this Tandoori Bhuna Masala wasn't at all - it was very freshly cooked, tasty, complete with a hard boiled egg!!! I'll be going back again and again.
Nick Loughlin . 2023-07-31
MORE AT Google
Ordered tikka wrap with no sauce and separate curry sauce. Came smothered in garlic sauce. Called to get refund and was told they would only refund wrap not sauce. Guy was very rude. Won't go there again.
Dan Reed . 2023-07-28
MORE AT Google
Worst take away I have ever had. After an hour and 40 mins, food arrived cold. Bhaji was stale and chewy, massala sauce tasted like a tin of chopped tomatoes and chicken was tough. Rice was okay, peshwari naan, underdone. Very very disappointing. I have previously enjoyed food from here, but won’t be ordering again
Susan P . 2023-07-16
MORE AT TripAdvisor
Lovely! Definitely recommend 👌
Dianne . 2023-07-14
MORE AT Just Eat
I've been ordering from here for 30 years and wouldn't order a takeaway from anywhere else.
Adrian . 2023-06-25
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Never received my onion Bhaji
Gillian . 2023-06-15
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First time trying. Would recommend Piping hot, very tasty and sharp delivery.
Chloe Maddison . 2023-05-29
MORE AT Google
Didn't get my poppadoms and the food was cold when it got here but quick blast in the microwave sorted that. All tasted ok
Yvonne . 2023-05-05
MORE AT Just Eat
First time ordering, food really good! Definitely be ordering again
sandra . 2023-05-02
MORE AT Just Eat
We are just visiting and decided to go for the set meal for two I think we will be eating curry for the next week you get plenty and it was amazing value we live in Yorkshire and thinking it would work out cheaper to travel up it would have cost over £50 The food was amazing one of the nicest Indian meals we have had in years wished it was our local takeaway 😋😋😋
Neil Makins . 2023-04-29
MORE AT Google
Very pleasant delivery person. Food was delicious.
Valerie . 2023-04-23
MORE AT Just Eat
perfect as always very nice and freshly cooked
paul . 2023-04-18
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The bhuna meat had 2 pieces of meat in and a hard long piece which i think was passing to be meat absolutely disgusting to be honest cant believe it cost me £26! It looked like a dog chew!
Toni . 2023-04-06
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Lovely food. Plenty of chicken in korma. Delivery good and hot upon arrival. Wouldn't order from any other.
Linda . 2023-03-30
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Food was cold on arrival, late delivery unimpressive
Gareth . 2023-03-02
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Food was cold by the time it arrives
Gemma . 2023-02-24
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Offered Delivery, Waited over an hour and ordered was cancelled on UBER Eats. Do Not Recommend.
James Johnson . 2023-02-19
MORE AT Google
Placed an order through Uber Eats... Cancelled it and didn't even ring me to tell me..Why advertise if your going to refuse orders.
Carl Webber . 2023-02-18
MORE AT Google
Will not be ordering again. Only ordered one curry and waited nearly two hours for it
Maria . 2023-02-02
MORE AT Just Eat
great food fast delivery great service
paul . 2023-01-22
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arrived nice and hot freshly cooked great service best in washington
paul . 2022-12-27
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Food was freezing told to request a refund through just eat
joanne . 2022-12-18
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Food was piping hot when it arrived although portions are a bit small everything I ordered was lovely
Yvonne . 2022-12-03
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Amazing pipping hot food, definitely will be ordering again
Debbie . 2022-11-26
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Absolutely delicious, everything very hot and cooked perfectly. Could be my new favourite 👍
Paul . 2022-11-25
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Food was cold by the time it got here and when I requested to make a change to my order I was told the food was already sent out and then the food didn’t get to my house until a half an hour later even though I live about 5 minutes away.
Caitlyn . 2022-11-11
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Food piping hot and delicious.
Peter . 2022-11-04
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on time and good food but items missing
Kaitlyn . 2022-09-29
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Food was a little late, but the restaurant let us know it would be late and it was defo worth the wait. We've lived in the area for 2 and a half years and never found an Indian restaurant that could compare to any in our old area but, the food was absolutely beautiful. Will defo be ordering again!!!!
Lisa . 2022-09-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1260 Opinions
Rude staff. Don't use the doors apparently the staff need to pay for them. Been drinking here very regularly for the last couple of years. Always used the door in the beer garden. "Push to open" written on the door, a manger told us in quite a rude fashion with an aggressive tone that she would have to pay for the door if it was broken, I had no idea she owned the weatherspoons franchise and was responsible for there doors, but also can not understand how using it as described would break the door. Disappointed as always with the service. No consideration for there regulars what so ever.
1160 Opinions
Beautiful food prices very good by far the best Indian takeaway in this area well done chefs.
16 Opinions
Rude owner, wanted to charge for water for a child! Lots of empty lockers but won’t let people pay to use them then charge for use of cues . Only re joined as spot white closed and thought the owner might be more hospitable, will not return ever. Do not recommend at all.
490 Opinions
1st time ordered 5 course meal starter chicken tikka paid extra £1 then chicken jalfraz cheese bag chips salad. £31 really 5 pieces chicken thats the started chicken jalfraz 5 piece chicken you don't get rice Big bag chips *surprise* then sauce salad this is a small plate not impressed