Surfer's Coffee House & Arcade in Northumberland

Total rip off. Over a fiver for an ice cream and a coke.

Excellent home made cakes and good coffee. Do not let the cheap looking frontage put you off going in. With plates and cups not cardboard would elevate to first class food.

Really generous scampi and fish n chips.

Ok I guess I am trying to be as fair as possible here. The staff were friendly enough and I can't fault them. However, I guess what's needed here is some competition in the area. So a small over priced milkshake and a paper cup tea made with probably the cheapest tea bags possible at £8 is not really value for money. Perhaps the owners don't want to hear it, but, if I was to give any advice to improve my critique, I would say to buy some decent tea bags, it's still offers a massive profit margin but would probably have a better customer response. As everything looks better over a nice cup of tea.

We visited on Saturday and bought chips and drinks, that same night all 5 of us became unwell and were sick! The food we had had was the only food we had ate, it looked great and the service was great but unfortunately we were all poorly as a result.

Asked for portion of chips a large child's lolly & two teas but teabag left out owner threw 2 teabags at me I said I only need 1 as we drink tea like water told bill was £9 :50 asked is that was for 1 tea owner said no I said only using 1 tea bag between us she said that's £1 for hot water small paper cup I'm not tight yes on a very small budget but walked out very very rude then ended up having a argument once outside i got annoyed but never swore cant say the same for the woman & man running the cafe my advice ☆STAY CLEAR☆

Had a coffee and scone each. Very reasonable price and delicious. Quiet and peaceful with no SCREAMING kids!

Went for coffee, left with nothing due to absolutely disgusting manner of the owner, the grumpy old man. Time to retire I think.

Popped in here to buy some water whilst using the public toilet block behind the business but walked out! The wait, staff attitude and cleanliness of this business was a disgrace. If you look at ‘Spittal Pavilion Motorhome & Camper Van Overnight parking - No caravans or tents’ listing and the Fun Centre, these are all the same location and all share similar reviews predominantly the rudeness of the staff. If you don’t like the public or hospitality industry, don’t do it!

The owner mother obviously never taught him how to respect others shouting and screaming and a child with learning disabilities this place needs burnt down

Dirty cafe and arcade. Man and woman hideously rude, swearing at volume and people with children were walking out so they didn't have to hear such appalling language. Avoid this place, it's an embarrassing dump.

Stood in the queue to be served. The woman behind the counter was extremely rude (didn't have time for making the milkshakes advertised) and was rude to my child who wanted to get a lolly. Safe to say we took our money elsewhere and went to Marshal's cafe in Berwick where we felt like our custom was welcome.

horrible lady serving the icecreams. we had spent the day at spittal, my family of 6, 3of who are disabled, spent a fortune in the cafe and the arcades. we had a taxi booked to pick us up at 3pm but it never arrived, by this time my battery had died on my phone, my young son who is disabled was crying to get home. I had went in and asked the lady if she could make a quick call to the taxi company, to which i was told bluntly.."i cant do it, im too busy" turned her back. i said to the younger girl working there we are stranded, she just shrugged her shoulders. Thank god the young guy in the arcade helped us out. Will never be back, horrible people, run down cafe and arcade. littered with rubbish and rat traps out the back, stinks, smells like chips and dogs dirt. Terrible atmosphere and service.

What a lovely location at the beach. Obviously no competing cafes nearby, except for ice-cream vans. Will give cafe a miss next time, really uncaring owners, poor quality overall. Ice cream vendors do appreciate custom more.

Reasonably priced not a very large menu staff pleasant n friendly

Friendly, welcoming beach cafe and shop with an amusement arcade.

Food was awful, wouldn't go back, £14 for a fish and chips and a kids chicken nugget and chips, the fish looked like it had been microwaved or something, and the chicken nuggets looked severely undercooked, food was tasteless and the chips were soggy, even adding salt and vinegar couldn't flavour up this food. won't return to be honest. The place was dead and hardly any customers in, seemed to have went downhill since I came a few years ago...

you can sip coffee while waching the wawes of the sae while eating your toast or sandwiches

Great scampi and chips as usual. Staff great and always helpful.

Always made welcome tea's could be better haha but yes canny little place

Always a good stop for a bite to eat and drink

Lovely views, good hot drinks - sympathy for the older lady serving on her own who clearly didn't want to be there and obviously was feeling under pressure which probably explained the attitude issue I experienced and the completely undrinkable, synthetic 'milkshake' which I left - to be fair, she offered a refund which I didn't take..... Shame, as I have had nice ones there before but will never order another there.

All food cooked to order ( a favourite is Whitby Scampi), good selection of food to choose from a fantastic place to be sitting outside in sun facing the sea and enjoying food, they have a lovely selection in ice cream parlour lovely seaside cafe indoors too on colder days toasties, bacon rolls etc

Great wee cafe. Gluten and wheat free chips done in oil

The perfect, traditional promenade cafe! Stunning views out to sea and Holy Island, great coffee, ice cream plus toasties, cakes etc if you need them. Seating inside and outside.

Seaside cafe just soak up the atmosphere. Friendly staff, nice breakfast and lunch menu. Reasonable prices love the place

Very rude old man who I presume is the owner of the cafe, certainly wouldn’t recommend the place to anyone and won’t be going back. I feel so sorry for the staff. Would have given zero stars but it would’t let me.

The Best place to visit for a cuppa n they do lovely meals. Great friendly staff. Open every day.

Lovely little location. Just had ice cream which was lovely

Lovely cup of tea at reasonable price in fully recyclable carton. 👍🏻

Came for a little road trip here on my visit last week, really enjoyed the ice cream and the young girl serving me was just amazing. Bit pricey but overall worth the visit ! ☺️

Dire. Ordered 3 ice creams and 2 coffees at a total of £16.20, but was told I had to pay for the coffee separately. However when I tried to do this, they said that as the coffee came to less than £5 they wouldn’t accept my card. They let me pay £12 for the ice cream though, and when I tried to reason with them, they were really dismissive and rude. So we had to go without our drinks, despite spending £12 on ice cream. The 2 female staff members looked really embarrassed and tried to help us get our order, but the man and woman were having none of it. I should have told them to stick the whole order, but my daughter, who is mentally disabled, was looking forward to her ice cream. Also, while the young girl was preparing our ice creams, the owner stood and watched her like a Hawk, as if he didn’t trust her. It made me feel uncomfortable so I can only imagine how she must have felt. I asked if there was another coffee shop nearby, and was told no, only to find out when we carried on along the prom, that there is another, round the corner. Terrible people, very rude, no customer skills whatsoever. Will never use them again, will just bring our own next time.

. They charged me 64.90 for 3 ice creams initially with an error. Have called me back to send a refund for the money. Good customer service

Food bar only open on the far-left (covid?), Anyhow, got drinks with fish and chips. Don't expect it to be like your fave local chippy! but it's very nice all the same. Even if we asked for mushy peas and somehow got garden peas. Which was odd. Still, enjoyed the munch on the beach here.

It was lovely I couldn’t help wishing I had known it was here , I had been visiting Berwick-upon-Tweed for many years bringing my children up holidaying at Haggerston castle and would have loved using the beach having the caffee and the lovely arcade prices are very reasonable staff are very friendly the arcade was cheap we had a go on some machines and only needed 20p .........how good is that ? Very affordable! It a family run business of 39 years open all year round it’s dog friendly You can sit inside and also enjoy sitting outside there are dolphins that swim close by and you can see them from the pier . There are a great choice of food giant hotdogs,burgers ,chips,toasties ,scones, cakes donuts and fabulous cheese cakes All reasonably priced