Based on 251 opinions finded in 1 websites

Based on 251 opinions finded in 1 websites
Nº 121 in 150 in Rutland
Opinions
Fantastic service in the bar, just very overpriced £10 for a large glass of pinot noir
Mark Field . 2024-07-17
MORE AT Google
Fantastic location right in the square with local shops and markets at hand
adam o'connor . 2024-07-01
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Lovely meal in this cosy restaurant. Food and service were both delightful. Thank you. Will be back!
Liz . 2024-03-22
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Room not worth the £200 a night was ok but had a lot better for the price
lee tinsley . 2024-03-03
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I had the displeasure of staying at this hell hole this weekend and I have to say that it is both worst hotel, and the worst value for money hotel I’ve ever stayed in. This hotel is very very tired. Wall paper peeling off the walls, untidy paintwork, worn out fraying carpets and the place is not very clean. The rooms are awful and look like they were furnished badly courtesy of the local charity shop, sometime during the 1980s. No curtains in the room, only a broken five quid light blue roller blind that looks like it’s first home was in a bathroom. The photos of the rooms online bear no resemblance to the room I stayed in and it did remind me of a scabby B&B I stayed in on a Blackpool trip 30 years ago. The bathroom was shocking. Not filthy but just old. The shower had no pressure and the taps hardly worked. The radiator was rusty. It’s a shame I didn’t read the reviews and take note of the rating before I booked. What I did find quite funny was the buy who checked us in tried to act as if he was checking us into the Ritz in London or a place like that. Talking all posh and like a robot with no emotion like they do This raised our expectations and we were in for a treat yet 30 seconds later I’m standing in absolutely the worst hotel room I’ve ever been in. . The included in the £260 two night rate breakfast was ok. However the tight lot did suggest we paid extra for a latte and even watered the orange juice down. The guy in the bar was pleasant and he provided the only decent thing I had there and that was a lovely cold bottle of corona.
Jason . 2023-10-17
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No longer seems to exist. The hotel is great though.
Chris Hewitt . 2023-07-12
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The rudest staff I have ever seen ever, and the food was the worst I didn’t even eat it
Eboni Foster . 2023-05-01
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Only "popped" in for a quick drink - lovely place, fantastically helpful staff. Will 100% go again for a meal.
David McIntosh . 2023-04-05
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Lunch of croque madame, an amazing club sandwich. Fish and chips poor but immediately removed from the bill. Lovely waiter, lovely atmosphere, lovely place to visit
Georgina Glover . 2023-03-27
MORE AT Google
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788 Opinions
I was staying here for work and it was a lovely place to stay. Fantastic staff and the food was very good.
1435 Opinions
Opened up again - just drinks so far up until new year. Such nostalgia walking back in - clean and had its old vibe!! Sooooo pleased.
1490 Opinions
Food is superb, service is excellent with attentive staff, been 4 times and never disappointed
1705 Opinions
Staying locally again and unsurprised to see that hygiene standards haven’t improved. 9am walk round Rutland Water and yesterday’s cutlery, glasses, crockery and condiments out overnight! Wouldn’t eat here!
628 Opinions
honestly really disappointed with the service I received. There is no excuse to speak to customers the way that i was spoken too. The woman who served me was clearly having a bad afternoon, however when working in hospitality you can not take that out on customers and i have now seen that happen on multiple occasions. When paying £10 for a sandwich on coffee i expect some level of decent customer service not the awful attitude that i received.