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Visited the Sunday Carvery on many occasions, and always loved it. We were bitterly disappointed on our visit on 28th November. We were shown to our table, had to get up and search for a member of staff after half an hour to order drinks, which then took ages to arrive. We had asked for a table for 5 people including my elderly Mother, and were crammed on a table for 4, right up against the next table. There were empty plates stacked up on nearby tables, which were not cleared for the duration we were there. The staff seemed clueless, which surprised me, as on previous visits, they were so professional and attentive. The Carvery itself was reasonably good to be fair, but when I mentioned the above issues when I paid the bill, the young man couldn’t care less. I paid the inclusive service charge reluctantly. We will not be returning soon

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Paul . 2021-12-05

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