Sundaes Gelato in Birmingham

We decided to have a dessert elsewhere from our main meal Found this place via google maps Place was well lit and clean Great menu and very generous portions Very well priced considering portion size Staff friendly Will definitely come here again. When in Birmingham

It was the worst experience there. There was a girl named Maxa i think , and she was incredibly rude. I was buying ice cream for six of my family members to take home. After purchasing two ice creams, I requested to try the rose flavor and bought it as well. Now, I wanted to try the banana flavor before buying it, but she said that one customer can only try once. What if a customer is buying for 6 people? He can't taste a second time. What if all six of my family members are present? They can try, but one customer buying six times cannot taste a second time. What kind of math is that? I asked about the manager, and she said she is the manager wow, someone with zero communication skills. She even shouted and acted like a five-year-old kid

So amazing I enjoyed my dessert Very nice and delicious doughnuts I recommend it to everyone 😍 Very friendly and kind customer service

As someone who LOVES ice cream, I was not disappointed with the quality of their gelato. I went here over my lunch break with a colleague, we were served quickly by the very friendly woman behind the counter. I had stracciatella and chocolate, my colleague had the cheesecake one. Our gelato was DELICIOUS! highly recommend!!

The crepe was absolutely delicious and beautifully presented. so fullfilling we couldn’t finish it all and took the rest of it home in a take away box. For the price the dessert can easily be shared with two people as the portion is very generous. Prices were around £7/8 depending on toppings etc The lady working at the counter was very friendly and had good customer service. even though she had a few customers the orders she made the dish very quickly. It was lovely here we had a great time. Place was not overcrowded like most places at these times. visit was around half 2 and spent about an hour here. I will definitely be coming back here or ordering. Thank you!!! :)

Came here for a treat for a friend’s birthday. The staff were dead friendly and helpful. The food was amazing. We received really large portions and the food was of excellent quality. Would definitely come again.

Came here a while back with a friend and it was a great place with great desserts! The staff were all lovely, thank you so much ☺️

Great tasting waffles and fast customer service ordered one waffle and cappuccino coffee tasted fresh and the amount of toppings on the waffles were generous very smiley staff would recommend 🔥🔥

Came here 6 months ago unorganised saw the cute valentines decor so decided to give it a 2nd chance and was pleasantly surprised at the quality of the food and customer service

Friendly service, clean, organized bakery with a delightful selection of personal and whole sized desserts!Purchased various personal sized

The best cookie dough and waffle I have tasted in a while!! Great variety of ice cream flavours and cakes!! Fabulous decor, friendly staff and awesome tasting desserts!! The...

AWFUL ! Waited over half an hour food was cold ingredients well what can I say but cheap ! Tasted horrendous ! Awful customer service overpriced really disappointed ! Wouldn’t recommend or go back

Awful service from staff. We ordered Milkshakes which seemed to be too much of an effort for the staff to create. No Customer Service at all. Milkshake wasn't too bad but I wouldn't return to due service.

I liked the smoothie and the waffle...but where were the ingredients for a 6£ waffle? very disappointed! I won't come back, too expensive for few ingredients used. the staff is lovely but the it's not worth for the money.

We went here yesterday 25/ 8/2020 and it was horrible. The ice cream tasted stale like it had been sitting out for a long time. None of the staff was wearing masks. With Covid on the rise again this is unsettling. The cones and cups were all up front without a sneeze guard where anyone can cough on them or even touch them. The staff was a bit spacey and didn’t know what was what. Finally the toilet area, it was so disgusting I was afraid to touch anything. Little hairs everywhere, the smell, I’m not sure it’s ever been cleaned. If this is what they are willing to show the customers image what it looks like in the back. If I didn’t have my kids with me I wouldn’t have bought anything. But how do you tell the kids you are taking them to ice cream and then walk out. I will never go back and would not recommend this place. Seriously get a pint from the grocery and some cones and it will be a million times better.

Found by accident after looking for somewhere for a bit of dessert after an afternoon out and we were very pleasantly surprised! Huge selection of ice creams to choose from, and good value at 2 scoops in a waffle come for £3.50. The other desserts...

I went to the dessert shop and I ordered the Ferrero Rocher Sundae. OMG, there was no taste in the sundae, I couldn't taste the Ferrero Rocher and the ice cream have small cubes of ice inside it, so basically I was crunching on small...

Visited on Sunday night with a group of friends; we were not greeted by none of the staff members, had to grab our own menus and sits. After deciding what to order, we All went to the register and ordered our waffles and drinks. Food...

Excellent variety of ice creams and desserts. We had waffles and hot chocolate, they were to die for. Highly recommended for a decadent lunch in the city.

Always spoilt for choice as there is a huge range of different ice creams and deserts to choose from they taste good and I would recommend

Called and told them we were coming. Got here at 11.15pm and there was no one there and the lights were on. We waited and then the 2 guys come out. Were not opening the door first and when they did they said they were...

Visited around 9.20 on a Monday evening with a party of 8. Loads of choice of ice cream and desserts, almost too much. The crepes were too thick and arrived cold as did the waffles. Ice cream was nice but not amazing. Unlikely to visit...

Came here with my family (4 adults) one wet Saturday afternoon for a dessert after eating lunch at a nearby restaurant (which didn't do desserts). We were the only customers but our order took a while to prepare as the waffles are made fresh-to-order. It...

i pass this place all the time. and in the end i decided to try it out with my wife. lots of choice of diffrent icecreams that can be made into milkshakes. ok price but will be back to try more deserts. so if you...

I’ve walked by on many occasions and decided to go in as it was my birthday. The staff are friendly. The sundaes were a good size and contained a lot of fresh fruits. We enjoyed it but couldn’t finish it.

We stop by chance for a dessert after having a meal near by we had the strawberry crepes they were delicious just right. The staff were friendly and helpful, they we're busy as it was a lovely sunny day

The service and decoration was good, however the desserts tasted average and didn’t have much flavour.

Modern well appointed coffee bar which also serves a great range of ice creams and related dishes. Loads of different flavours, and eat in or take away. Great for ice creams.

Is really nice place for going to family, friends, couples is good service and 😋 delicious, my second favorite place.

Great find! the staff were so friendly and helpful when I asked if I could take out (seemed like a crazy question for ice-cream). It was a difficult choice but blue banana swung it for me...and it stayed frozen while I was walking back to...

Me and my family were looking for something sweet to eat around 11pm since we are from Portugal and everything is open until late, and it was so hard to find something open at that time or even people walking around the streets like we...

I go to the gym a lot so when I have a rest day I need a treat and this is where I go. The staff are friendly, offering a good service and banter. As for the waffles man oh man are they fantastic. You...

I absolutely LOVE this place. The waffles and crepes are out of this world. Value for money, big portions and so delicious! The staff are so nice too! I've tried a few of the dessert places in Birmingham and Sundaes is my favourite hands down!!...

They had 44 ice creams to choose from you get cup or cone. £2.30 2 scoops. Waffles, crepes and Sundae £5.50 upwards loads of pre written options or create your own. Loved it. Would have been excellent if the menu was easier to follow for...

Decided to find this place as it was nearly 22 degrees and on a hot Sunday afternoon what is best than a gelato? Flavours were mostly chocolate and creams but there were some fruits option too. Decided to try the lemon and then I went...

Been to Sundaes Gelato previously. Great range of desserts available, from sundaes to crepes and waffles. Tempted to opt for the fruit salad waffle and was amazed by the portion size along with the presentation. Fast and efficient service and would definitley come here again.

Went to Sundaes Gelato yesterday for the first time. Food arrived within 10 minutes of ordering, not only was it delicious the presentation was amazing. Staff was lovely too. It's a shame I didn't go any sooner.