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4.2

Based on 2.901 opinions finded in 1 websites

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Nº 114 in 307 in Bromsgrove

CUSTOMERS TALK ABOUT DISHES WITH..cookedpiesteakroastchicken
Score
OpinionsNoteGoogle2.9014.2

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Great food and even better staff. Very attentive and fast food delivery. High quality all around and with very reasonable prices.

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John Donnellan . 2024-12-03

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Had a wonderful Xmas. 3 course meal. Wow

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carol greaves . 2024-11-30

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Lovely atmosphere, great service and a large varied menu suitable for all dietary requirements

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Carey Koni . 2024-11-29

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Great staff, great food, great service. Lovely atmosphere, can't fault anything about our day. Will be going back 👍 Many Thanks for a lovely day.

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Joanne 1972 (Joby) . 2024-11-29

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A very busy pub at dinner time with some spare places. The food was excellent at reasonable prices and served in a very friendly atmosphere. The food was freshly cooked to order.

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Robin Tea . 2024-11-28

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Lack off staff have to wait 20 mins for a drink with table service food isn't the best much perfer The blackhorse up illy where staff are friendly and polite and any issues with food or drinks gets resolved as it should not like the sun shocking staff and service guys not good when your paying for your grub !! £6.50 a point absolute rip off too

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Daniel Mccrum . 2024-11-28

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Very good service and amazing food

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Gab Tandy . 2024-11-26

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Food ok came out very fast and was on warm not hot think it was out with in 5 mins of ordering

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Chris Hodges . 2024-11-23

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Great service ,warm and friendly

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Richard Gough . 2024-11-23

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Great service but the food was dreadful, returned and still cold and burnt somehow. They even managed to mess up pepsi flat and no taste. At least the beer is good. I would personally never come back. Changed from 2 stars to 3, the deserts were lovely.

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Seat . 2024-11-23

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Friendly staff, great food at a reasonable price.

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Daf Dorsett . 2024-11-22

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We've been going to the Sun for a while now. One of our go-to places for some good pub food. It had a refurb a year or so ago. I'm not sure if it changed hands at this point or shortly before, but there was a big improvement to the food. Previously it was a 2 for 1 pub, which meant it was cheap, but the food was only ok. Since then the prices have gone up a bit, but the food is now really good. Also worth mentioning, we have been a few times with friends who have specific dietary requirements. These are always catered for either already on the menu or when mentioned

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Jonathan Marshall . 2024-11-22

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Lovley afternoon out waitress service nothing to much trouble thank you 😊

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Gina Wharton . 2024-11-18

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I've been to the Sun at romsley in Halesowen for a while now with my 2 best girlfriends,every time we go we have a great time,good food,great service,staff really friendly and lovely,can't rate it enough brilliant place

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Tracy Belcher . 2024-11-17

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Service and food was spot on couldn’t ask for anything more.Staff were very friendly.

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lynda finch . 2024-11-15

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We booked a table a few days previous. When we got there nobody was available to speak to on arrival! We had included in the reservation that we had a dog with us “which you stare are welcome” but apparently you reserve the shabbiest area of the pub with the tiniest tables for visitors with dogs!! I noticed that our booking was moved in front of me on the computer as I enquired at the desk! I find the whole episode unpleasant and the stony face of the servers did nothing to change my opinion. 😡😡. It’s misleading when you say you take digs and then put the In the worst area of the pub. Welcome means welcome to me. Also Diane, we had driven a long way to have lunch so we stayed!! I said it was fine because I didn’t have a choice!!

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Anthony Spiteri . 2024-11-15

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I accessed the restaurant from the far rear door by the car park. I approached a member of staff who appeared to be at some sort “Reception” area but was advised to go and stand at another place they pointed at and somebody would see me. I went to what I now realised was the welcome desk, nobody was there, however a staff member from behind the bar asked how they could help, came over, looked at the booking and led me to my table. Advising me that it was table service. At no point between then and the other parties sitting down was I asked if I wanted a drink. When we came to order, there didn’t seem to be very many staff wandering about and it was almost 5 minutes before a member of staff came and we asked if we could order. Our food did take a long time to come compared to others who had ordered just before us however we weren’t too concerned because the restaurant had started filling up. My friend and I both ordered the chicken and mushroom pie, unfortunately neither of us were impressed with this. The gravy was lukewarm and we requested that it be heated up. The pie description was short crust base with a puff pastry lid. Probably due to how the pie wad cooked the pastry was not flaky nor crusty for either, we found it was quite hard to cut. However, it was edible and we didn’t want another pie cooking because the chances are it will probably end up the same and I was hungry. At no point during our meal did anybody ask if our food was okay, nor upon collecting the plate or when paying the bill. Overall a very disappointing experience and I probably will not go back for a long time if at all.

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Tara Billingham . 2024-11-15

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Staff very polite friendly and welcoming and the Sunday dinner was amazing. Going again for our staff Christmas meal drinks and disco looking forward to visiting again.

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Claire Drummond . 2024-11-15

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Excellent service. Quick, efficient, drinks came quickly and food came fast and piping hot. What was brilliant was after the plates were taken away we were left alone to chat without being disturbed. When we were ready to pay we waved for someone and they came to us straight away and we paid within 2 minutes. Brilliant service so happy with our visit

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Kieran Lyman . 2024-11-14

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Friendly, efficient, great location, and the food was lovely.

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Rachel Fung . 2024-11-13

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We had two chicken masalas and rice two sides of fries and one gamon and chips all very nice .

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Chris Shipley . 2024-11-13

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I come to the sun for a family meal and had an amazing experience. The food was great and the atmosphere was just what we would expect it to be as well as the service, all staff members were lovely and had a smile on their faces. Would definitely recommend.

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Rhea philip . 2024-11-12

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Seated at round table which was perfect for parking the pram. Order taken quickly. Waited 45 mins for food order. Meals weren't very hot. Beef tough. Stuffing ball hard. No pigs in blanket on turkey meal. Breaded mushrooms awful, probably frozen. Wanted removed from the bill but my Son didn't want a fuss made. Female server called us 'love' or 'lovelies' totally unprofessional. Male server sullen & could barely understand him. Obvious not enjoying his job role. In all, not a good experience. Won't be back in a hurry.

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Helen C . 2024-11-12

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Was there 5 days ago had a very nice experience

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Tony Brown . 2024-11-10

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Nice friendly pub with lovely beer garden. Sunday Roast was disappointing. Processed meat, not roasted and not carved. Veg was watery , tasted like frozen Mash tasted like it came out of a bag. Roasters tasted frozen. Stuffing was dry and hard. Yorkshire was warmed up in microwave and was chewy, not enough gravy. Pudding was overheated in microwave also. Rubbery and tasteless. Not enough custard. Coffee was nice.

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sue hill . 2024-11-10

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As always good reasonably priced food

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Sarah Figg . 2024-11-08

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Good food and beer.Drinks are a bit pricey.Very nice atmosphere.

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John Wain . 2024-11-06

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Booked online which was really easy. Arrived and shown to our table which was ready. Food was great- 2 people had steaks and commented how good they were for the price - better than that of miller and carter! Staff were friendly and helpful and there was a happy atmosphere in the pub. Very enjoyable late lunch with friends and dogs!

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Deb Lovesthis . 2024-10-28

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Lovely atmosphere, perfect for family and friends

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Glen Manning . 2024-10-27

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Excellent decor, very clean and welcoming, polite and helpfull staff. The food quality and portion size was second to none.

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mark . 2024-10-27

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Noah was great! So friendly and positive! Such a good experience! Noah deserves a pay rise! Will defo be coming back. Thank you Noah:)

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chlor leonard . 2024-10-25

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Over the decades The Sun has always produced consistently reliable good food and service.

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Hugh . 2024-10-23

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Absolutely delicious Sunday roast servive is fast and all the staff are friendly and so welcoming. Would highly recommend will definitely be going back very soon.

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Dana Lathall . 2024-10-22

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Firstly this is a pub that does basic food so if you remember that you can’t go wrong. Every time I’ve been the food has been hot which is the top of my list. Do I wish all there food was home made ? Yes I do as you can’t beat home made food but the staff are polite, attentive with great customer care

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Kate . 2024-10-21

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Disappointed having booked a table for 6-30 on Sunday that they had run out of roasts. I was looking forward to a nice meal which was advertised as being served until 8-00 pm. Staff were excellent, but still a disappointment .

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DAVID HENSHALL . 2024-10-20

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Lovely pub! Great beer garden! Nice kids play area. Real cosy feel inside with the decor and furnishings they do a selection of cocktails thr food was pretty standard, but I think alot of pubs now don't know how to cook so standard is good :D felt like there was a bit of tension with the staff maybe they were rushed off their feet but the place wasn't busy it was a midweek lunchtime, but they did their very best and didn't have an attitude with customers which also seems pretty rare nowadays. Overall I would visit again! :)

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CeeCee Gilly . 2024-10-10

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Great place polite and good staff

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Jonathon West . 2024-10-08

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Friendly helpful staff. Lovely atmosphere. The staff were very accommodating to our toddler and our dogs. Great food and great value

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Tom Etheridge . 2024-10-06

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Food decent, was nice and hot, service was lacking as got seated and no one one came, took ages to take order or even ask for a drink. I could see four free serving staff just standing by kitchen chatting, one having a drink. No one was checking if any one needed serving. In the end I was staring over to get attention, so one person then noticed. Ordered starter, said to just bring with main, it was then left behind and forgotten to be brought out. I then said don't bother with it, as we'd started eating already.

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Sarah C . 2024-10-05

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Friendly staff and good food at a sensible price

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Grayham Pope . 2024-10-03

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Nice friendly staff and great food. Food Portions could be a bit bigger for price that is paid for the main meals but overall food is very nice.

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kym king . 2024-09-29

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Good atmosphere and wide choice of food available.

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jayne williams . 2024-09-24

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Great service,friendly knowlegable staff,very good menu

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Lyn Jones . 2024-09-24

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The Sun is one of our local go to places for convenient family meals and, to be fair, we've rarely had negative experiences before. This visit however was not great. It was busy inside, which you'd expect for a Sunday afternoon (especially with a recent 30% offer flyer through the post), but there seemed to be a real lack of ownership for the area we were in by any particular waiter. The order was taken by the manager on a pad of paper - I said at the time that this was refreshing as it's so common now to order through an app and have very limited human interaction. The drinks came quickly, but were slightly incorrect; only minor things - ice in ones that shouldn't have, no lemon in one that had been requested. Nothing major. The food order though was disappointing - two meals were completely muddled in that the burger had been plated up as the 'light' option and the steak the 'normal'. This should have been the other way round - we explained this to a couple of waiting staff, who both seemed perplexed by what was going on. When the right meals did arrive (almost 10 minutes later - the rest of the meals at the table were now half way through) the steak meal was still incomplete - missing the rice side. When this was queried, again to two different wait staff, there seemed to be more confusion between them. I had finished the meal by the time someone had managed to work out what was going on; the kitchen had run out of rice and, seemingly, just plated it up as 'normal'. At no point were we advised that half the meal was missing and no apology was made. To top it off, one of the desserts was ordered as gluten free and when it arrived and we asked to check if it was indeed gluten free, no one seemed to know. It was taken back to the kitchen to be sure and wasn't returned until all of the other desserts around the table had been finished. We were then brought two separate drink orders we had not ordered and were almost accused of lying when we said they weren't ours - "they're not yours? Are you sure?". All in all, I think we were 'served' by 6 different individuals, none of who seemed to have any ownership over us or the area. A disappointing meal and one that will make us think twice about going back any time soon.

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Martin Vale . 2024-09-23

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food was average pub food, chips however were greasy and chip fat seemed to have been old. (know this from experience of having worked in a pub) we used to visit quite often years ago however not sure we would go back again as veggie options are really limited.

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Jade Couchman . 2024-09-23

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Main course was huge so we didn't have room for dessert

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Mo & John Cheesman . 2024-09-21

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Enjoyed another Sunday meal at the Sun - both service and food always excellent. The ambience is pleasant and welcoming, good wholesome pub food with a wide range of options to choose from.

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Barbara David . 2024-09-19

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Fantastic family meal at the sun. Good was amazing really accommodating regarding the fussy eater children. Excellent service from friendly staff nothing was too much trouble. Will definitely be visiting again.

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Kelly Marie . 2024-09-16

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Food was quite good, however the service was diabolical. I asked for gravy. The waitress argued that I already had gravy on. I couldn't see it so requested more. Told us that one sauce was extra cost. But Attitude was dire. Not one smile from any of them . Felt like they didnt want to be there. Forgot to bring one of the sauces. We waited so long to pay for the bill that we paid for it ourselves at the bar. All in all not the best experience for my daughters Birthday celebration. This establishment definitely needs some customer service training on the table service. They need to watch n learn from the staff at the bar, who were excellent.

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Bev Hoult . 2024-09-15

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Nice atmosphere, and the outside area was perfect to meet up with family on a warm evening.

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Brenda Davis-Bates . 2024-09-10

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The service was average nothing too bad but in all honesty a little slow. From the drinks order to the mains then to the puddings it was as if the waitress was on a go slow. The food was good and in all honesty the saving grace. Cost of drinks is nothing short of a joke! £6.55 a pint, I get we're not in wetherspoons but it's just a rip off. If I would have knowm beforehand it wouldn't have been ordered. There wasn't much atmosphere also it was as if it was the national let's be silent championship! The drinks killed the whole experience and for that I wouldn't recommend or return

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Richard Smith . 2024-09-08

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Lovely meal /drinks , kell always makes us very welcome and her customer service is exceptional… one of my favourite pube to visit ❤️

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Debbie Barton . 2024-09-07

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Visited with friends - thought it would be nice to showcase Romsley village - and the Sun did not disappoint - friendly throughout, excellent service

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Leigh Oakley . 2024-09-06

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Good food, good service, good play area

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Georgia Sherwood . 2024-09-02

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Great food, friendly and helpful staff.

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Jane Plant . 2024-09-02

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Rebecca served us today . She was very welcoming , friendly and efficient . She returned to ask if our meal was ok and if further drinks were required . We did not wait long for our food or drinks . We ordered desserts and they came quickly ( important when you have impatient children 🙂 . The food was of high quality and tasty . We will definitely be returning . Thank you

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Pet Squad Fan 2024 . 2024-08-31

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Excellent friendly service. Prompt service to table. Meal was delicious, nice and hot. Hadn’t been sat on the pass for ages. Not rushed at all, had time to enjoy our meal. Really pleased with service. Will continue to dine at the Sun.

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Sara Elias . 2024-08-31

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Very nice cozy pub with friendly and helpful staff. We enjoyed the Roast beef dinner on Sunday

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James Myatt . 2024-08-28

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Manager Diana was absolutely lovely!

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Sandra . 2024-08-27

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How is Sunday Roast out at 7pm, Sunday?

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Gedfree . 2024-08-25

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Nice friendly pub. Good parking. Great outdoor space to eat and drink. Good atmosphere inside. Table service. Food probably above average, compared to your average Wetherspoons. Wetherspoons is probably cheaper but doesn't have the same attractive location. Our fourth visit this year. No complaints other than the price increases (but that's everywhere!). UPDATE Recent revisit 21.8.24. Not up to scratch today! Red wine was cold. Very cold. Traces of bone in a cowboy burger. Batter on the fish was soggy and uneatable. Service was slow. Atmosphere was cool and noisy from shouting children and barking dogs (in the restaurant) We'll give it a miss from now on.

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Clive Share . 2024-08-23

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Staff were friendly. Food came in good time. Food was hot and tasty.

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Heather Baker . 2024-08-23

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We come to The Sun Inn regularly, food, service and atmosphere is always excellent. Food is always consistently great.

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jordan jones . 2024-08-22

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Bought food and told that my card transaction did not go through. I attempted another three times but then refused to try anymore before checking my bank. Transpired that I was charged. Nine days later I'm still waiting for my refund.

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Gaynor Cotton . 2024-08-22

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We were a group of 12 people, 6 are from a local care home in wheelchairs. Our table was very easy to access and we were given a very warm welcome. The service we received was amazing. Quite a few of our group had complex dietary requirements which was handled efficiently and easily. Our whole experience was excellent and very much enjoyed by everyone. Thank you.

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Dawn Spencer . 2024-08-20

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We came last weekend and sat outside. The children had a great time playing in the play area. I ordered a roast. It was poor. There was literally around 3 table spoons of gravy on the whole thing which made it so dry. I asked for more and they said it would be at a cost. The roast potatoes were that hard I couldn't eat them at all. I wouldn't have it again. The children's meals are so so so small. Literally like 6 chips on the plate. My partner had the burger and he said that was nice. The service was slow at the bar and cleaning the tables. We moved tables so we could sit in the shade and the table had dirty glasses and plates on it. The woman came over to give us our drinks and went to walk away without clearing them. We had to call her back. Wed long finished our food and they just kept walking past and not clearing the table. The service overall was poor. Mine and my children's food wasn't great. I wouldnt eat here again but for the play area and outside area id cone back

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Rebecca Ashmore . 2024-08-18

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Got there 40 mins early but was sat straight to our table and served drinks whilst waiting for other guests to join us. Food was delicious and the table service was very good. Everything cleared away quickly when finished each course.

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Lynda Tew . 2024-08-18

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We had a table booked for 630 Saturday evening, it's been a while since we have dined out as a family with the current costs of things going up we are watching our money. Having previously been here before it looks like we share a few of the latest people's anger with how this place has sadly changed. We were seated fine with no issues and were told it would be a 45 minute wait on food. We waited a good 10 minutes for drinks to begin with having tried to flag somebody down. We were served by a young lady that finally managed to take both food and drinks order granted pleasant enough to begin with. When the food arrived at the table I bit into my kebab and straight away said to my partner it was cold, she also had the same problem with her dish along with the fries. My son also had the chicken burger which was exaclty the same bun was burnt and the chicken had gone cold. We did have a checkback on the food and I immediately told the young lady of our issues which she then changed her attitude towards us no empathy but in a stern voice just said well do you want me to get you another one? The tone in her voice had already set the mood of how this one was going to finish. I said we would just take the bill and speak to the manager. We spoke to the manager that gave us a reason that the young people coming in need better coaching skills how to deal with people when giving good customer service and that the chicken is always probed before being sent out, but she couldn't say as to why it was cold in between it being under the hotplate and being sent to the table maybe it was sitting there longer than it should. She also told us it would be an hour wait for food when we were told it was 45 mins which wasn't an issue to us but shot herself in the foot. We hadn't touched our food and they would have still been happy to take our money had we not kicked up such a fuss, felt totally let down as we have been here previously, even though we managed to get a refund I'm not sure I believed the half hearted apology and we will not be returning

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Duane Willis . 2024-08-11

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Friendly staff. Tasty hot food 😋 Thank you x

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Samantha Reeves . 2024-08-08

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Really good value for money. The four of us chose different meals, and none of us had any complaints about the food - it was all good. Service is slow but it always is, so because we expected it that wasn't a problem.

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Mike Tombs . 2024-08-07

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I loved this place but would never go again had a Sunday roast could not get into roast potatoes they were burnt yorkshire pudding to big no taste bitterly disapointed with this meal

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Joan Gilmour . 2024-08-05

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Went for lunch today,and had a great experience. The two burger meals where good ,puddings excellent price and large portions.Put the food together with the very polite staff and you have a winner.Totally different to the poor service and food we had at the park gate.cheers

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Chris rickard . 2024-07-31

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Excellent food and as always cooked to perfection. Friendly staff and lovely atmosphere.

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Sarah Thomas . 2024-07-29

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Attended on the invite from friends who live locally. If you have a child under 6 and fancy a drink it's great as there's a great play area at the end if the beer garden. Staff worked hard, drinks are pretty much what you'd expect, never tried the food.

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Dan Shaw . 2024-07-28

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Really disappointed with our Sunday roast, chicken was a whole breast of chicken which over took the plate it was also dry and over cooked, stuffing was rock hard. Dirty fat taste in the Yorkshire pudding. Asked for mint sauce to drown out the awful taste byt they had none…!!

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patsy field . 2024-07-28

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Excellent food, fantastic staff and management

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Emma Hunt . 2024-07-28

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Great little pub, fantastic service. Staff polite, food was amazing, good value for money. Drinks were delivered to our table quickly... Lovely outdoor area. Will definitely be back!!

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claire turner . 2024-07-27

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Didn't eat this visit but the food is usually good, service friendly

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Deena Cass . 2024-07-24

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Food food and friendly and helpful staff. Great play area for the children

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Ann Stockwell . 2024-07-20

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Good experience. Nice little play area for children and outdoor seating area is nice and chilled.

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Ismail Mohamed . 2024-07-20

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All staff were very friendly and helpful, one of our party was in a wheelchair, they were very accommodating and helpful, food was lovely, prompt service, lovely pub.

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kathryn bowen . 2024-07-18

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The food was absolutely amazing and excellent quality. The staff had lovely customer skills and were all polite and welcoming as it was my moms birthday 🎂 🥳. Would definitely recommend it to family and friends plus visitors

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Victoria Chapman . 2024-07-18

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Food lovley and 2 for 1 great. Management and staff are very helpful. Gardens and play area worth a visit it's a very popular venue if you want to eat in the restaurant I would advise booking online its quick and easy.

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Pam Gray . 2024-07-15

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Food was tasty, very hot a great size. Staff friendly and helpful The garden is great for adults and kids and is separated well The drinks however were cockily priced, I think like £3.80 for a lemonade

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Tom Priest . 2024-07-15

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Clean, well set out, friendly, helpful staff, quick service.

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Lorraine Perkins . 2024-07-13

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The team were wonderfully welcoming as always, I was seated and offered a drink whilst I waited for my cousin to join me. We ordered food which was very tasty, presented well and brought out on hot plates. We had all the cutlery and sauces we needed. Staff were polite and the environment was very chilled. Made it easier to talk. Many thanks to the team, we always have a great experience when we visit and we will definitely be coming again soon! :)

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Sarah Reading . 2024-07-10

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I could not fault anything, and complimented the Manageress upon leaving

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Martin Robbins . 2024-07-09

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I was camping in a local campsite and visited the pub with my wife and our friends to watch the England game which didn’t disappoint! The pub was surprisingly big and had many different areas to it. I have never been to a pub which was so well staffed and it was easy to get served at the bar by friendly and helpful staff members. I would like to give special mention to a young lad called Barnabas and girl called Ella, they couldn’t do enough to help and are a credit to to the establishment, thank you.

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stuart thurlbourn . 2024-07-08

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GREAT FOOD VERY GOOD SERVICE BY FRIENDLY STAFF ALSO VERY GOOD PRICES

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Keith Lycett . 2024-07-08

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Food quite good . No atmosphere whatsoever . Staff not friendly .no conversation ! Forgot one of our meals had to ask for cutlery!!!! And sauces that come with the meals didn't come had to ask . Had to ask for the bill when it arrived just plonked on the table !!! All in all won't come again and I'm a local from just down the road !!! Sorry but not good .

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Mandy Wharton . 2024-07-07

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Service was excellent helped making my anniversary just that bit more special could ask for more food was perfect as always can’t wait to go back again

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Ryan Smith . 2024-07-05

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1st July 2024, 7.30pm booking - upon arriving the welcome was warm and professional, drinks and food were ordered and arrived. however, after this point, no one came over to ask if everything was ok, no one asked if we wanted anything else to eat, no one approached the table once the plates were collected to ask for desserts etc and when approaching the bar to pay, it felt like hard work. the staff at the bar didn't seem bothered, no eye contact, minimal words. once i paid, she walked off muttering something, when i asked her what was said as I didn't hear, she hesitantly said that she said ' thank you' not the exit thank you i would have expected, left a bitter taste of experience

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Mukesh Patel . 2024-07-04

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Really friendly service, good food, great atmosphere

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Sarah Austin . 2024-06-30

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Lovely food great service from all staff especially barny he is lovely

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mandy H . 2024-06-30

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We used to go to this pub several times in the summer however we went today for the first time since last year, it really has gone down hill... firstly my daughter fell on glass whilst playing in the play area, then our meals come out and was cold, explained to manager who was extremely rude! The toilets were absolutely filthy! Staff behind the bar had an attitude and was not friendly at all! Will not be returning again which is shame as it was one of our favourite places, AVOID

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Sarah Collins . 2024-06-29

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Staff were inviting and polite. Credits to the young blond waitress, running around today, didn’t stop the poor girl, but was polite and greeting in her attitude. Lovely people Elliot

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Elliot Emin-falk . 2024-06-25

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We had a lovely meal at the Sun, our server was really lovely and attentive. Food was nice. You get what you pay for and we have no complaints, it was pub food and it was hot. We'd eat here again.

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Lucille Craig . 2024-06-25

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Staff where very helpful and friendly, food didn't take long to arrive and was perfect, even the kids enjoyed their food, also good selection of kids meals

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Aaron Morton . 2024-06-24

MORE AT Google

Very busy but staff have time for you Good excellent value

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Susan Solly . 2024-06-24

MORE AT Google

Came here for my grandads 64th. Just a little meal. Everything perfect, seated by a window all our food was hot and cooked perfectly (we had steaks) they even sang happy birthday with the cake we bought. Our server was called libby and there were a few others and they were all brilliant. Could not be more pleased 😌

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Tia Grewal . 2024-06-23

MORE AT Google

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