Summer Palace in Stratford-on-Avon - Phone Number, Reservations, Reviews

2 ordered a takeaway was awful Yuk suck was very dry lettuce was bits that they didn't use. Duck was dry Part of order wasn't sent We tried to ring answer machine all the time DONOT HAVE TAKEAWAY FROM THIS RESTAURANT

just returned from the summer palace studley with my wife, son and his Girlfriend its her 18th birthday today food is served on a buffet style which costs a £ 26.50 per person. When trying different dishes to find out which ones you like we were told you can order anything from the starter and main menu's, we ordered four different dishes from starter and main. when we tried to try other dishes as this is a buffet style restuareant we were rudely told no as we were wasting food. the answer was we all simply didn't like the selection we had chosen but this is a buffet and many more dishes were available and at £26.50 per head we simply had no other choice.And was told in a undermining tone to eat up first. we asked for replacement water, first came with ice and lemon the other refills came with no ice .definitely would not recommend, well over priced, very very rude staff DO NOT VISIT HERE

Very poor food and customer service Ordered to be delivered, the wonton said served with sweet and sour sauce for dipping . No sauce rung to ask where it was they put the phone down, you could hear them talking in the back ground for over 15mins till it rang off , as it was they were so over cooked and chewy they ended up in the bin, opened the prawn crackers very very stale they ended up in the bin .so if you are thinking of ordering don't bother they don't deserve your custom the way they treat their customers

Inedible. Painfully salty. Curry sauce was powdery and the salt burnt my tongue!! Crispy beef was chewy and fatty. Food was cold. Nasty. Won’t be returning.

My first ever complaint. Im actually usually very opposed to negative reviews on businesses as everyone can have a bad day but my son and his friends were just at Summer Palace, a restaurant we have been using for 15 years yet this evening, the owner became incredibly irate that my son and his friends were ordering too much food. I think around 16 dishes in total. He became abusive and aggressive and grabbed them and threw them out. My son called me and I drove down and spoke with the owner who told me that they were ordering too much food only 15 minutes before they close. I told him we can fix that and never order from them again. He swore at me and told me to get out hence why I am going the extra step of posting here. Shocking treatment from an eatery that was completely empty and needs orders to keep the doors open. I will never use them again which is a shame, ive ordered from them at least once a month for the last 15 years.

Excellent night - great food, good friendly service, the best Chinese in the area. Great value and quick service, quality of food was exceptional. Highly recommend.

Firstly, they do not express that they also have a meal menu, nit just a buffet menu, so you could well be misled into paying the buffet price of nearly £27 each then all you want is one dish not several! Secondly, the meals were out in 5 mins, nit freshly cooked, luke warm, not particularly tasty at all like the dishes we had should be and portions were not very big at all costing £14 a piece! Not on!! Thirdly, I had not even finished my drink and they took it when I wasn't looking. Very rude! Lastly, 2 out of 4 of us had finished and they took all our plates while others were still eating. Rude!!! Oh and one more thing, I booked a table and I wasn't even in the book! Organised?? Obviously not!! Never Would I return or recommend!!

Had a fantastic meal and great service tonight,place was very busy but they found us a table ,all dishes exceeded our expectations ,

Very pleased with our visit for a family members Birthday they allowed us to bring our own cake and balloons The food and the staff were excellent a very pleasant night was had by all

Had food to take away, and really did not disappoint. In particular enjoyed the Kung po prawn, prawn toast and the ribs. Definitely recommend the food!

Where do I begin. The food was exceptionally poor with tiny portions. I ordered crispy duck and pancakes and it was awful, very dry nothing crispy about I just did not eat it when the owner cleared the plates my partner mentioned to him that the duck was very dry and that is why I had not eaten it he was so so rude telling us he was the owner no one else had complained and it was crispy duck and we could leave if we wanted to. The customer at summer palace is obviously always wrong in his eyes and never right. We finished up with a prawn dish for my p[artner which he said was ok and Thai green chicken curry for me it was more like a chinese curry with tomatoes in just not enjoyable. The price was £28.50 per person it is just not worth it and the food certainly does not warrant the price. Having now read the reviews on trip advisor I realise I am not alone in my thinking and I like many others will not return.

Came here this evening with my partner the food and service was top notch. We ordered so much food for the two of us and every plate of food was delicious. Service was outstanding and would definitely recommend this place to anybody who enjoys a nice Chinese.

Amazing food and staff couldn't fault anything 10/10. Nothing was too much trouble, food was plenty full with lots of flavour.

Worst evening ever! The staff were horrendously rude, I would’ve given this place a 0 star review if that were possible. A man and a woman staff member shouted at us in front of the restaurant because we weren’t happy with the service. Food took an hour and a half because the woman forgot to place the order, then half the food didn’t turn up. Never ever visit this restaurant, we won’t again.

IGNORE ALL GOOD REVIEWS!! Regardless of the quality you may think of the food. (I personally wasn’t impressed with it). The staff here are terrible. Me and my friend walked in and felt extremely unwelcomed. We explained we hadn’t been before and wanted to try new things. (Why most people enjoy bottomless buffets). We ordered duck and yuk sung for our starter, huge portions for a starter so unfortunately we couldn’t eat it all. We told the waiter we had finished and was ready to order our mains. Several members of staff came over to tell us we had left too much of our food. We explained we had eaten enough and they was not happy. We went on to order our mains : curry, rice, sizzling duck(pure fat) and sweet and sour chicken. These portions were smaller and we shared between 2. We didn’t like the sweet and sour chicken. It came out cold so we didn’t eat that portion. We also left half of our curry and most of the duck as it was all the fat and no meat. We told the waiter we had finsihed and would like to order just 2 portions of chips. He said no because we had orderd too much food already and hadn’t eaten it. Another 2 waiters came and complained to us about leaving this food. They did not care that it was cold or that we simply had enough. We felt that we had to hide the food we left on the plait so they didn’t shout at us again. They continued to ignore us leaving our plates on the table. They said if we don’t eat all the food the chef shouts at them. This made us feel very uncomfortable. We asked the man if we could go outside for a vape before any of our food came he pulled a face and hesitantly said okay. We were then chased outside by another 2 members of staff asking what we was doing. They had everyone in the restaurant looking at us making us feel guilty that we couldn’t finish our food. I’m truly shocked by the way we was treated here and would not recommend it to anyone. I’ve never experienced anything like it. I then asked to speak to a manager and she said no, at this point we paid and left. I’m very upset that I have wasted my money on these people.

I have been a customer of this restaurant for over 20 years and every place has its odd wobbles. This is the second really awful meal We had the a’oeuvres and crispy duck which were ok but the sweet and sour chicken was tasteless and overcooked and the fried rice more like boiled rice with a bit of scrambled egg in it. I really hope they get a new chef and soon

Tasty food, great attentive service and friendly staff ... thank you for a really enjoyable evening!

Horrible and expensive, don’t get any food from there. I used to live close to the restaurant. It was the best Chinese in the area. I called in there last night to get a take away for the family. It wasn’t cheap!!!! It was terrible. Horrible, the worst meal that I’ve had in years

Poor Placed order at 6.10m. Advised delivery would be between 7.10 and 7.30pm. Delivery charged for. Order arrived finally at 8pm, excuse was its been raining! Thai green curry, consisted of chicken, tomatoes, aubergine, courgette, mushrooms ! More like Italian,with a bit of curry powder! Absolute joke. Will never use again, no idea!

Very busy restaurant. Good job we booked as tables were already filling up at 6 pm. Water and waitresses were very good and efficient and child friendly. We were not aware of the system, which is order what you wish and continue with re-orders if still hungry. We ordered hors deuvres starters which were average but small portions. Then crispy duck and pancakes. This was poor. Not crispy duck, as no skin and the duck was obviously cooked and shredded in advance, as it was quite dry. We then ordered mains, which were hot and they did Singapore noodles as a special one off. Even though the portions were small, we were soon full ( one of us has only 1/3rd of a stomach.) as a result we did not eat a great deal so because the system is designed to keep reordering as much as you wish, it worked out expensive for what we ate. Other diners were seriously taking advantage and filling their faces. As a good point, the lady taking the money gave us a discount because of our intake, which was very kind of her.

both vegan and ordered veggie dishes (obviously) they bought out meat yuk sung which looks very similiar which we then started to eat and then found out. They gave us a pitiful discount after my fiancee went to make herself sick. They then charged us twice as said payment hadnt gone through then couldnt really work it out even though i had proved that the money had been taken. Sad thing is this has happened before with the meat but decided to give them a second chance. We will not be going back.

Booked for a birthday celebration for family of 7 on a very hot Saturday evening. Food and service was perfect! Staff were attentive but not overbearing and the quality of the food was amazing. So many starters and main courses and asked if we wanted any more before moving on. Was a busy night but very relaxed and live the round tables for being part of everyone’s conversation on the table wish more restaurants would have them. After we had left they called the person who booked to say one of the party had left a bag under the table so we returned and they brought it out to us. Thank you for such a great evening!

First time coming here with a guest who visited us in Redditch. Unfortunately it was like faulty towers. Portions were minuscule therefore we had to keep ordering over and over (that was when we could get the waiters attention) . Our orders were constantly wrong...

The food was excellent. You can have as much as you want somportions may apparat small but sensible to try the food and order more if you have room. First time we have visited in about 5 years; pleasantly surprised. Value for money for 6...

It was our first time visiting after recommendations. We couldn’t fault this place. The service was 10/10, the food was delicious, fresh and cooked to order. We will definitely be returning soon. Can’t thank the staff enough for giving us an amazing experience!

I challenge the previous poor reviews. We went and had the buffet at Sumner Palace. The food was freshly cooked and hot. The service was excellent and we considered it to be good value. We didn’t have the sweet. The decor could perhaps to with...

we came in a sunday evening at opening time …. we orderd our starters off the buffet menu as always …. when they arrived out i almost asked for a microscope all paper doyle’s and teeny starters whats happened to the torpedo prawns ? these...

Starters were nice second starters were not as good. Mains were OK apart from the beef it was off and has made me and my partner ill. Chicken is hit and miss some of it is nice other pices are chewey

Awful lunch with a group of friends last week, the place was colder inside than outside in the car park, so cold we sat with our coats on for a while. They said they had put the heating on but it was still very cold....

Order takeaway regular returning customer. Last time we ordered it was over an hour late, thinking this was a 1 off we ordered again tonight and again it was an hour late. Tried calling the restaurant to fine out where the food was and it...

Excellent Restaurant we had a great evening here the food was freshly cooked and the staff were very helpfull to the point of overfeeding us l loved it ! Booking again for March 2023

We are still waiting for our food ,having ordered our food for delivery at 6.50pm we were told it would take over an hour,which was fine,phoned back at 8.55pm to check when we could expect to receive our meal to be told that there was...

I’ve been to summer palace a few time and always eat in. The £26 for as much as you can eat deal is fantastic! It’s not buffet style, instead you order what you want and it’s cooked fresh which is so much better. They are...

Always order our takeaway from here as it is close, really good and arrives hot. It remains close and arrived hot, but not sure what happened with our last order. My partner had his usual special curry and it was soooo fruity? And the other...

Frankly £28.50 for an all you can eat buffet is a little loud. Then add in the fact the manager gave us a ticking off for leaving a little food, telling us he should charge us an additional fee for leaving food is frankly taking...

I came here with a friend recently and enjoyed it so much that I came here alone. So disappointed to find that a single person is not entitled to enjoy the one price buffet. The food is still amazing but I will not do this...

Went on 5th with family had beautiful tasty meals staff triendly and welcoming children also welcomed had a variety of dishes for starter and mains can honestly say all we're great great experience in trying different dishes Highley recommend will be going back

Good food and friendly staff! Lots of good options and a nice environment. Staff always reliable and happy to help.

I ended up going to summer palace with my friends as our usual Chinese we frequent was closed. My friends all ordered and when it got to me I explained that I was feeling quite queasy and I would just like to have a drink....

We really enjoyed our meal at Summer House. Lots of great food. Great staff. Will be back. Thank you for a really good family evening.

Had a lovely meal here for a 40th family birthday. Food was lovely, great staff and fantastic service. Reasonable priced at £22.50pp. Slightly slow with the orders but it was fully booked and we were a table of 12. Would definitely go back.

Ignore the haters. We've been here a ton of times and never had a poor bite of food. Everything has always been great, including the service. My only criticism is the decor is slightly dated, but when the food and service are that good, I...

We have visited here a number of times over the last 12 months, and had a fantastic experience every time! Service is always super friendly, and very fast! The concept is that you first order as many starters as you want, and then move on...

Really liked this place and ordered regularly until Sunday when we waited 1.5hrs for our meal to be delivered (advised 1hr at order) only to be told upon phoning that we needed to collect or pay £4 to have delivered & wait 45minutes for the...

We’ve lived in the area for 37; years and this was our first visit. Always liked the look of the place when we drove past so gave it a go on our way back from a break. £20 for all you can eat menu. Wide...

I totally agree with previous review by 186402Emma Birmingham, United Kingdom We were a party of 12 on a very busy Friday evening (not an empty chair) The staff were very accommodating. Pleasant. Polite. The service was quick considering how busy they were and the...

Ordered off Just Eat for delievery as baby sitting our Grandson in Redditch for the first time and this was the worst tasting Chinese we have ever had avoid at all costs

Ordered sweet and sour chicken balls Chicken fried rice Chicken curry Spare ribs Food delivered late did not see email about being late until after Driver rude Food stone cold Chicken in rice could not be chewed at all had to be thrown away. Also...

Small portions, poor quality processed frozen meat used. Tiny bowls to eat from making it feel like you are eating out of a ftea cup.

Had a lovely meal here for a family 40th birthday. Food was lovely, great staff and reasonably priced at £22.50. Service could have been faster however the restraraunt was full and we were a table of 12, so probably about right. Drinks slightly pricey but overall very good. Would highly recommend and would definitely go back.

After being recommended summer palace by a few good work colleagues of mine. I thought this would be the perfect opportunity to take 3 extremely good business customers of mine to a smart Chinese restaurant. However this wasn't the case and smart doesn't even cut...

This place is brilliant. Ignore all the bad reviews. I visited here with 10 friends and the food was absolutely delicious. Not been here myself but was recommended. After reading the reviews I was really sceptical, but just goes to show you should ignore reviews...

Had an amazing meal tonight can not recommend enough travelled in from Gloucester to meet family for a birthday celebration. Staff could not do enough for us food was high quality great service. Restaurant was full but did not effect the service we had 5*...

Beimg here alot of time just 1 person had buffet this time I could not have buffet only order from menu would not let me order the service is so poor rude and u friendly would not go back to this place

For some reason the service here has gone down the pan since reopening. There is no baby change so we had to change our baby in a corridor, so definitely avoid if you have kids. Both waiting staff were rude and made us feel as if we were disturbing them when we asked to order our mains after half an hour of waiting. Really disappointed, particularly considering the price - which we wouldn’t mind paying if either the facilities or the staff were even mildly reasonable. Food was below par - the crispy duck had considerable bone in it and the chicken fried rice was actually just boiled rice with a bit of chicken put in at the end. I’d give this one a miss if you can.

We had the following as a takeawayBeef with ginger and spring onionsRoast pork with bamboo shoots and water chestnutsCrispy roast duck with hoi sin sauceAnd seafood udon;Combination of king prawns, squid & scallop with mix vegetables Whilst there was not much you could say was wrong with the pork and the beef they had so little taste if I was blindfold I would not have able to which one I was eatingThe egg fried rice was boiled rice with eggs inThe crispy roast duck was awful far from crispy the skin was barely cooked and totally in inedible Then we come the crowning disaster the seafood udon was a brick of pasta stuck together with an indifferent sauce there were prawns but we found no evidence of scallops or squid but there were some nasty large mussels in their shells not what I was expecting and I’m sure as hell not going to eat mussels in augustIf I had been in the restaurant I would have complained directly but this was a takeawayHorribleMy dogs are happy though

This is mine and my husband's favourite restaurant and we chose it for our after wedding meal 24th July. We had a great experience as always and our guests loved it as well. Lovely staff and the food was outstanding as always , thank you again from Lindsay & Wiebe x

Fantastic food and very friendly staff! Would 100 recommend to anyone, all fresh and full of flavour. Bar staff were friendly and all staff attentive at all times

Went there for a birthday with family. Absolutely fantastic experience. The food was fresh and delicious. Will definitely recommend and go again

Starters lovely, 2 staff very attentive and nice, rice was over cooked and dry, manger arrogant and rude and raised his voice when asked a question, will not be eating here again

Used to use summer palace a long time ago and although it was very expensive you could guarantee you'd have a five star meal. We noticed the summer palace was on uber eats so decided to order takeaway, well it has obviously changed hands as the food was unbearable to the point after tasting it we scraped it into the bin, reheated, poor quality and horrible tasting is the only way I'd describe it, prices aren't cheap either and also there was an item missing from my order. I'll put it down to experience and will never eat at this place again and I'd advise not to waste your money here either, what an absolute shame as this place used to be the go to chinese restaurant.

Ordered a couple of takeaways from here during lockdown. Love the food and the service from the staff, definitely my favourite place to order takeout from.

The food here is tasty and made fresh to order. There is a great selection of dishes available on the menu and also many vegetarian dishes too. Our waitress was very friendly and service was quick. We have been here a few times and have never been disappointed. Can definitely recommend.

Completely faultless from service to taste. Amazing value for money, such a shame we live 200 + miles away, but we WILL be back

Went to this place a while ago and it was disgusting, first thing we ordered was bbq spare ribs which came out and were cold in the middle, when we said we was leaving they had the cheek to ask us to pay for the uncooked spare rib I had one bite of and then spat out! Avoid this place

We visited summer palace for a family meal. The restaurant is the best Chinese buffet I have been to. You can order as much as you like and it is bought to your table, if you want more then that it is not a problem. The food arrived hot and freshly cooked and plenty of it. The restaurant has clear COVID rules with signage and mask wearing and hand sanitiser available. All staff are friendly and very helpful. When we visited the restaurant it was extremely busy, but this was not a problem as the staff coped very welland still made time to check on alltheir guests. Can’t wait to visit again.

Food is average, the male waiter was extremely rude, must have got his attitude from the female owner as she’s just as bad. His eye rolling was second to none, huffing and puffing when you were ordering. Missed off plenty of food we ordered. Drinks were flat, and it’s the first buffet I’ve been to where you’re rationed on food. Food came out in dribs and drabs. 5 people ordered chicken balls and only 5 balls came out...1 per person! The group we ate with weren’t even half full and they told us they were closing the kitchen. Won’t be going back.

The food here was really tasty fresh and plenty of it. Lots to choose from and you can eat as much as you likeHowever the man serving was extremely blunt and rude and made us feel uncomfortable a few times. He rolled his eyes at me twice and clearly didn’t care nor want to be there.The young lady however was fantastic and polite.

Food was really good but male staff very rude and not helpful. Food came out in dribs and drabs wont be going there again.

This is the first buffet where the waiters and owners are actually rude if you don’t finish your plates! If you want to feel like your custom is actually appreciated then avoid this place at all costs. The food is nice but the service is absolutely appalling. We have been 3 times now as we like the food, but every time, we have left feeling really agitated as they are so rude! About a year ago I was actually told that I was wasting their food as I didn’t manage to finish a couple of the small main course selections!That frustrated me but my most recent visit left me seething. Some food that was ordered didn’t arrive, and when I chased the items the waiter literally huffed and puffed and rolled his eyes at me because I pointed to the wrong number for a split second when he asked what was missing! That was one of three rude comments that day, so I was completely shocked and annoyed, even a few others commented on how rude he was. I wouldn’t mind if it was a one off but I always seem to leave feeling agitated with the way we are treated!After checking the bill we were charged for drinks that didn’t arrive, and when we chased them we were charged again! Not only that but we were charged £4.30 instead of £3.40 per pint on the bill as the waiter had written the price down wrong. To make it worse the pints are only three quarters full as I think they charge you for a pint of cider, but pour a regular shop bought can into it.The female waitress was helpful but the waiter and owners are so rude and I will never return again. The food made me come back twice but unfortunately good food is NOT worth being spoken to in that way. It’s not surprising that every time I drive past it is nearly empty!

We are new to the area and we enjoy the the occasional Chinese meal out so thought we would try "Summer Palace", what a great choice. Plenty of parking and a greeted by friendly staff on arrival. The menu has plenty of choice and variety and you simply order what you want (within reason) and its all freshly cooked and we experienced really quick and efficient service, however wouldn't have minded if it had have been slower to be honest, as the food was worth waiting for.. We had a lovely evening there and we'll priced, we will definitely return again. Thanks all at Summer Palace and keep up the good work..

Takeaway meal was very good no complaints, menu has plenty to choose from, out food arrived nice and hot will use Summer Palace again

Birthday treat for the grandson . Eat as much as you want , great value considering the price it’s good value and very tasty food .

Don't expect 5 star dining, but for fab food and value for money this restaurant gets 10 out of 10. Didn't feel rushed , allowed us to order as much as we wanted , staff were very hospitable

Me and my friend went for buffet menu , the manager come over and asked why we didn’t finish all dishes we explained the crispy chicken was poor quality , so we chose something else he brought it and told us not to complain again , we also asked for tap water , and when bill came he tried to charge us £43 when it should of been £37 charged us £6 for water , gave the girl £41 for arguments sake , and left only for manager to try and rip my car door off and take my keys , I told him to get off my car and drove off , then he threw something at my car , worst customer service I have ever had in my life , quite frankly the man is a nutter !!!

Tried here after downfall of the Red Chamber in Redditch.Very pleasantly surprised - after reading reviews, was a bit concerned - felt welcome from entering front door.Staff very friendly - food was well cooked, hot and very tasty - and you could order what you wanted (all starters if you wish) - a good choice on the menu, although no soups available (there is on the takeaway menu) - price is about right and drinks not over priced.Had a really good meal - will definitely be coming back and would recommend the restaurant to anyone who enjoys chinese food. A very satisfying meal - look forward to coming back.

Great service, great prices, great food.We all loved everything we ordered and ate. Drinks were good, my French coffee at the end was delicious too.Very busy as New Year's Eve, had to wait a while to be seated even though we were booked in. Once seated looked after extremely well. A welcome drink on waiting for your table would of earned this place 5 star.

Excellent variety on menu. Good food. Good atmosphere. Very busy but service was ok. Would recommend.

Extremely Rude Male server, which is a shame as food quite good.. but Will never return due to their very poor service

We attended with 8 people the owner first welcome was questioning us how old the children were!!! He was rude and very abrupt, not a nice welcome at all. We went to sit down and decided to walk out as a result the way he spoke to us!! Also the place smelt damp! Avoid this place, we have been before and the lady owner was abrupt and rude to us last time, but we thought we would try again maybe she was having a bad day. No they just are rude owners!!!

first off all it’s an all you can eat buffet as they say and what you pay for !!

I normally read reviews before visiting a restaurant, but in this instance I forgot, and only read them after we had finished our meal.

Difficult to get food that everyone likes, however in this instance the buffet selection was brilliant as everyone, children included got something they like, as with the mains everyone tried different meals & expanded their culinary experience.. Thank you to everyone @ the summer palace, the food was excellent, as was the service from the staff, we had a lovely meal & time with the family... thank you

I visited this restaurant a few days ago. I was concerned about it, having read some of the comments on here before going. I was part of a large group, seventeen I think, so I was unsure what to expect.

This restaurant is beyond dreadful since it has changed hands from the former owners the Lok family a few years ago.

My sister and I visited some months ago while visiting our mother in hospital.

Ordered a take away from here last night on recommendations from people we know NEVER AGAIN we collect our food to get home and find the duck had been microwaved to death was hard and chewy the pork balls we ordered was just battered

4 of us went for a girls night out last night and we had a fabulous night. The food was fresh and hot and the staff were so pleasant and kind. We had a great night out and will be returning very soon.

Ingredients not fresh, BBQ pork was dry, even the noodles they use here are not authentic. Really disappointed considering the staff are Chinese (though I don't think the owners are). They should know better and do better.

Fly and insect are inside the restaurant seriously , the foods is too strong with the overuse of sugar , our buffets starter is cold inside . Everything seem like to cook within 1 minute , microwave effect! Most of the dinning plates are cracked! it is the type of restaurant, where will pick up foods poisoning easily. Too rude on the customer service , they pick up ice & lemon by finger , then put them into my drinks . They also sell all soft drinks from a cheap supermarkets plastic bottle ! their car park has a very tight parking area as i have ever seen, it is worst than London! i will not go to this horror place again, as i don't want to poison my family, or demage my beautiful car in their car park.

I am writing this review after reading the last review on here regarding the waiting time and not smelling any food...

Well the food is great but the service is shocking they need to smile and stop been so rude even the owner laughed at us when we had to ask 6 time for the Thai curry as they kept forgetting it bad times guys sort it out

Went lunchtime and had the "Buffet". You can order as much as you want for £16.95 but if you can't eat it all they WILL NOT provide a doggy bag even though you have paid for the food and also if you order too much and don't eat it, they will charge you extra.

Had a takeaway for a mixed party of vegetarians and carnivores. The vegetarian dishes were excellent, obviously freshly prepared and very tasty. However the meat dishes weren't so good, very dry and looked like they'd been prepared earlier in the evening.

We went here as a treat from my daughter and son in law and the entire evening was a joke. we sat down at 7pm and by 9.00pm we still hadn't received a main meal obviously due to being very understaffed. The all you can eat buffet was a joke you were lucky if you could get any food. our mains were on the table by 9.20 but the portions were so small they looked like a starter. yes we could have had more but it was already 10.45pm and the children were very fed up and tired so we left. The food we had was ok just a shame that they don't employ the right amount of staff.

The food was fantastic but the staff seemed to want us to leave and made rude comments when we ordered our last dishes about needing the table (we had only been there an hour and it says on the menu you can stay for two) the rude comments thoroughly let the experience down as the food was delicious. Better customer service would make this 5 stars

Great food every time we come here, good selection of food to try, always fresh to your table, service is always good too

Have used here for dining out and takeaway

We visited the Summer Palace on Sat 8th June and had the buffet menu, the service was excellent..staff very attentive, the food was served fresh and quickly and was fabulous. All staff were extremely friendly and couldn’t do enough for you. We will definitely go back & I would recommend it

We used to use this place once a week if not more but sadly the quality dropped off, i mentioned it to the front of house but nothing changed, found a much better takeaway in Studley even allowing for the not so great parking, food is much better and the Yeung chow rice actually has shrimp/prawns in it