Based on 479 opinions finded in 2 websites
Based on 479 opinions finded in 2 websites
Opinions
We have eaten at Sans on several occasions and also had takeaways. The menu is extensive and the food has always been excellent. They have always been happy to cook food to suit individual tastes. The spicy pork ribs are delicious. The garlic and chilli king prawns are a must! The service has been friendly and efficient and we will definitely eat here again.
interesteddiner . 2024-09-10
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On my own for dinner whilst visiting people, so went to Sans. Wasn’t disappointed, the starter was amazing, so fresh. The main I had was fresh, well presented and felt authentic East Asian cooking.
WDB J . 2024-09-05
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Great restaurant! Good food and service
דן עמיחי . 2024-07-30
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Delicious food and Dennis the owner is lovely. Restaurant was very quiet when we went in so I’m sure the atmosphere is better when busier. A classic but high quality Chinese! We’ll defo be back.
Emma Crowther . 2024-07-25
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Very polite and friendly couldn't do enough, food was perfect and large potions price average,
dave hitchman . 2024-06-14
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Had a super nice dinner with Mom and Dad, foods were delicious and the waitresses were super nice!
Yarina To . 2024-06-02
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Most friendly and helpful staff. Service excellent and food very good. Staff made our Scouts most welcome. They send their thanks.
Melvyn Weake . 2024-06-02
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Stop by this area and find some delicious food to eat around here. If anyone comes by, I recommend it. The owner is very friendly. I wanted chili and he prepared it for me. He was very kind. If anyone is tired of European food, I recommend this restaurant.
thitiwan sinthunok . 2024-06-02
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Really good food. Crispy beef was my favorite out of 3 dishes we ordered
John Arnold . 2024-06-02
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Popped in for lunch , food was served promptly and all dishes tasted great . Salt and pepper squid was delicious. Highly recommended if visiting Henley
Daniel Sinclair . 2024-05-30
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Haven't been for ages. Still just as good as it's always been. Excellent service and fantastic food
Stuart Darbyshire . 2024-05-18
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Very friendly staff. Food was AMAZING. Lovely and fresh. Nice quiet restaurant. Thank you for a lovely meal tonight!!
Megan Prince . 2024-05-17
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We are visiting the area and followed the reviews to find somewhere to eat. I'm certainly glad we did. I've now found my favourite Chinese restaurant. Shame its over 100 miles from home. A warm welcome as soon as we entered. Lovely restaurant in a lovely town. My Wife asked for Vegetarian hot and sour soup. It wasn't on the menu but was made for her anyway. The food came out really quickly and was exceedingly good ( probably the best ribs I've ever had). The service was excellent. If your in the area and fancy Chinese food, I don't think you could get any better. You certainly wouldn't be disappointed.
Derek Johnson . 2024-05-08
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We enjoyed a very pleasant meal at Sans. The service was excellent and the young people working on the evening we visited should be congratulated. We all enjoyed our main courses, indeed they were excellent. I was somewhat disappointed with the side dish of egg fried rice which I thought was rather dry and bland . The cost was very reasonable. I would certainly pay a return visit. The restaurant does not have a car park but after 6 pm street parking is usually available. Otherwise Henley in Arden does have a number of car parks and these are not too distant from Sans
Ken Lloyd . 2024-04-30
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Perfect service. Delicious food and authentic having lived in Asia for 7 years, it was nice to be in this environment of good food, quality of service and care.
Sinead Daines . 2024-04-23
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We were on holiday in the area and went to Sans for a meal. The food was absolutely excellent, very tasty and plenty of, the service was also excellent and they were accommodating with special food requirements. Thank you so much, I would love to return if I'm in the area again in the future
Georgina Gale . 2024-04-05
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After booking for my birthday with friends I was booked in on the telephone with a very friendly man that gave me a great deal of hope and looking forward to my evening. On arrival we were greeted by the two staff on that night neither said hello or smiled or warm welcome he just grabbed menus and took us to the table assuming that it was my booking. After very close to 15 minutes no one has been up and asked us if we would like a drink. When the drink order had been taken a bottle of white wine, there was no thank you very much be back in a moment or a smile he just walked away not a word spoken. When we were ready to order we waited another 10 minutes and we had to call one of them over. Again the order was taken no thank you no smile and just walked away. At this point I was embarrassed with my friends that I'd gone to somewhere where we didn't seem to be appreciated or welcomed. The starters were lovely we all enjoyed those very much. The main courses came a bit after the bowls which were stone cold, and asked the lsd if we could have hot bowls he just sniggered and walked away.. When the food arrived it was all in cold dishes with no heaters on the table and so after about a quarter of the food was eaten it was cold and I do not like cold food that is supposed to be hot. Neither staff asked if everything was alright. I think this sort of service is totally unacceptable. We asked for the bill and that came and when we made payment, again there was not a thank you there was not a murmur of a word or smile from either of them or goodnight where left. This what's the first experience for all of us to Sans and to be honest I could not recommend it to anybody with the service we had and unfriendly staff that aren't bothered if you there.
Jane S . 2024-03-06
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We have used this restaurant to eat in and out over the last two years, we live hear . We stopped eating in because the portion size were not value for money . We have just started to try the takeaway dishes after about 8 months. Last week we never got the lettuce for our starter and the vegetable portion in the veg curry was just about acceptable. The curry sauce wasn't a good consistency. We tried again this Saturday it was 100% worse I'm sorry to say. The food was just warm ,the lettuce was on the turn of going brown and the smallest leaves I have ever seen. The vegi curry there were hardly any vegetables in it,less than 30% I would estimate. The curry sauce was like water! I appreciate that the price of food has gone up, but you should not let the quality down! I'm sorry but the price you charge the quality should be good. Unless you landlord is ripping you off . No excuse for warm food either, we had to wait for the food so it should have been hot. We live 2mins away! And please I am a chef locally also. We went to Devon two weeks ago had a takeaway, the food was reasonable price and excellent quality and portions. I'm not saying your portion should be massive by the way but the quality should be. Your competitor down the road I would never have food from them again . I hope you listen,I will try you again in a few months so I hope I have a better experience. Andrew
Andrew E . 2024-02-25
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This was a rare occasion for us to have a meal out since it’s expensive to eat out as a family these days. We decided to travel half an hours drive to visit Sans, which made it even more disappointing. The atmosphere was underwhelming as was the welcome. The staff aren’t unpleasant, but just quiet and not very warm. We decided to potentially spend a bit more money and treat ourselves to a special buffet menu to share between us, so that our children could try some other dishes. However, both the waitress and the manager were un-accommodating in changing just one of the five dishes to a beef chow mein, since one of the dishes was very spicy and not ideal for the children. After explaining that we were prepared to spend over £90 for a meal, we didn’t even think that such a minor change would be such a big problem. It really put a dampener on the mood and we were baffled why such a small request could not be accommodated. After being forced to order separately from the menu, two of the dishes were nice, however the remaining ones were underwhelming. We’d saved up to have a special meal out and were left feeling upset and disappointed. Such a small request could’ve dramatically changed the course of the evening. It’s a shame the management couldn’t see this. Many other restaurants would go above and beyond to help and appreciate their diners. Please respect your customers wishes - remember it could be a special occasion for them.
Matthew Holt . 2024-02-16
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This was a rare occasion for us to have a meal out since it’s expensive to eat out as a family these days. We decided to travel half an hours drive to visit Sans, which made it even more disappointing. The atmosphere was underwhelming as was the welcome. The staff aren’t unpleasant, but just quiet and not very warm. We decided to potentially spend a bit more money and treat ourselves to a special buffet menu to share between us, so that our children could try some other dishes. However, both the waitress and the manager were un-accommodating in changing just one of the five dishes to a beef chow mein, since one of the dishes was very spicy and not ideal for the children. After explaining that we were prepared to spend over £90 for a meal, we didn’t even think that such a minor change would be such a big problem. It really put a dampener on the mood and we were baffled why such a small request could not be accommodated. After being forced to order separately from the menu, two of the dishes were nice, however the remaining ones were underwhelming. We’d saved up to have a special meal out and were left feeling upset and disappointed. Such a small request could’ve dramatically changed the course of the evening. It’s a shame the management couldn’t see this. Many other restaurants would go above and beyond to help and appreciate their diners. Please respect your customers wishes - remember it could be a special occasion for them.
lhmholt . 2024-02-16
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Fantastic first visit to Sans. The restaurant was buzzing with happy diners. Alfie served us beautifully. Dennis is a consummate host. The food was delicious. I tried a new noodle dish to me. ‘YoungChow’ noodles. Pork, beef and shrimp noodles with lots of veg. Not greasy at all. My husband chose his usual, ‘beef with ginger and spring onion’ and rice. He declared it to be, ‘absolutely lovely’. Well done Sans 😁
LF Whitehouse . 2024-01-28
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Fantastic Cantonese food. The service was brilliant (Alfie our waiter) was amazing. Dennis the owner is super nice, really courteous and attentive. Top place, top food definitely will be back. Go there and enjoy wonderful Cantonese cuisine 5*s all day long.
Mike Whitehouse . 2024-01-28
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This is the third time we have eaten at Sans restaurant, and each time the food has been faultless. The best lemon chicken I've ever tasted on our first visit , and tonight was the sweet and sour pork, which was lovely . The service is always good, and welcoming. My only small criticism is the restaurant is a bit cold, but would still definitely recommend.
Nicky Brown . 2024-01-20
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I like it. Nice Chinese restaurant.
David L . 2024-01-19
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A lovely lunch, you could tell everything was fresh and each dish tasty. The service by Dennis was exemplary! Will definitely return and very happy to find a local Chinese restaurant that's open to eat in at lunchtime.
ahardybrit . 2024-01-16
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Got served something called a "gaster blaster". Don't know what it was but i tasted like a megalovania
Your local Idiot . 2023-12-21
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This was beautiful. There were a lot of bones that look like they didn’t belong to people, and some even looked blue, so that was weird. The atmosphere of the place was beautiful and there was a similar shop outside and when I asked what it was they said it was an ‘AU’. Anyway, the food was weird because I got served a ‘Gaster blaster’ and a ‘blue attack’ and a ‘bad time special.’ The service was spectacular, some skeleton guy came over and told a bunch of puns and served these ‘special attacks’. His brother, ‘Papyrus’ was the chef, the food was kind of burnt. However, overall, I would say 4/5. Thank you. Would come again and this time I’ll bring a friend.
Nao Egokoro . 2023-12-21
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came here on anniversary night with the Mrs best chinese we had in a long long time staff were very friendly and accommodating to our diet requirements the fillet dteak in garlic and chilli is a must have 10/10 will be returning 😀
James Farrant . 2023-12-16
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The cost of the evening was just far too expensive and having used the restaurant before we have decided this will be our last visit. We were 4 adults and 3 kids under 11 The costs can be summed as follows: 4 pints of singha lager £19.80 1 glass of house white £7 3.5 pints of blackcurrant cordial £21 We paid £48 for one round of drinks Each bowl of prawn crackers containing approx 20 crackers were £3.80. That is ridiculous The meals were just too small simply as We ordered no starters, 6 mains ( the two youngest kids shared a meal) we had 2 bowls of rice costing £22 with the meals and no sweets We were there just over one hour Total cost £170 It was good basic food but just not good value at all The drinks costs are outrageous
Ian T . 2023-12-12
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Food was amazing, lovely owner, service was great. We will be returning
Abigail Burgoyne . 2023-11-28
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Just passing through but glad we visited Sans Chinese. We thoroughly enjoyed our lunch. The owner was very welcoming & helpful. Would visit again if we lived nearer.
Mo C . 2023-11-18
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Love the food here Dennis runs a great restaurant - high quality food!
Murray Fraser . 2023-10-31
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1st time here & thou food was nice we were disappointed with the mixed skewers starter,very small & not worth the £13.80,also the chicken chow mein was lacking in chicken so wouldn't return...spent £72 inc bottle of sparkling water for 2 of us but left still peckish,beef was best dish very tasty!
andy Cowley . 2023-10-16
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We enjoyed an excellent meal and were very well looked after. I am gluten free and I was very impressed by the choices that I had. A highlight for me was the fact that I could have a gluten free pineapple fritter! Would definitely recommend Sans Restaurant. Thank you
467gillianp . 2023-10-12
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Great food, great service…. I recommend the duck
Jordan Sadler . 2023-09-30
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Food was amazing and service was exceptional! Will definitely be back, the best Chinese in Henley-in-Arden by far!!!!
Passport00329669987 . 2023-09-30
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Portions way too small and food way over priced. Quality of food is excellent (I’d say five star) but you are forced to too many dishes due to portion size and each dish costs loads!
Ed Pearson . 2023-09-27
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One of my favourite Chinese restaurants ever! The food and the service is always amazing and we always leave feeling full and happy!
Alyssa Diaz . 2023-09-16
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We regularly get take out from Sans, and we just ate in for the second time. The staff are amazing, great for a laugh. Food is always exceptional - we brought guests tonight and they loved it too. Best Chinese food in the area
Jemima Allden . 2023-09-15
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Called in for lunch and absolutely loved it, great food especially the crispy shredded beef. If we didn't live near Leeds would make this a regular eatery!
Michelle Hicks . 2023-09-07
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Fantastic, food, service and atmosphere
SANDRA HORWOOD . 2023-09-05
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The food was amazing the staff were great this was such a good 2 hours the kids were happy and service was quick would reccomend
Brookey 2 . 2023-08-29
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Have been coming here for years- never a disappointment! Dennis and the team are great. Highly recommend!
Amy Bailitis . 2023-08-29
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Best Chinese I know and decently priced, nice restaurant too
Alex Bragg . 2023-08-15
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We used to dine in Sans but now just have a takeaway. (In recent years we have felt it lacks some atmosphere).We would certainly recommend the food and have never had any complaints. We noticed though when we went to collect the takeaway that the Restaurant appeared to be understaffed. Indeed one of the diners walked out having waited too long to be served at the table. They also appeared to struggle with number of takeaway orders. We hope that Sans can resolve the staffing issue and move forward, but we will continue to view it as our favourite Chinese takeaway.
J R . 2023-08-13
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Very good food, excellent service!
Tom Herriott . 2023-08-12
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Best king prawns , excellent service, highly recommend ! :)
Tate Jarman . 2023-08-10
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Fabulous as always!! This place never disappoints!!
Sarah Straughan . 2023-08-09
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Amazing meal ! Lovely staff and service.
Daisy Brinklow . 2023-08-08
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We love Sans, the best Chinese around. Always lovely and fresh tasting food and the service is always fantastic
Lerece Love . 2023-08-05
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Great dinner for my grandads 85th. He loved it & so did the whole family! Highly recommend
James TW . 2023-08-05
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This is based on a take away which was served within 5 minutes of ordering. That tells me that the meal is not freshly prepared. The quality was ok but nothing special.
Crockonarock . 2023-08-03
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We’ve loved Sans for years, Dennis and his family are always most accommodating. Food is perfect, best Chinese in the Stratford area 100%. When we eat in, great atmosphere and friendly service; takeaway is always correct, fresh, hot, & speedy! Can’t ask for more!
Resort05693763462 . 2023-07-30
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Consistently great food at the best Chinese in the West Midlands!
Ronan O'gara . 2023-07-13
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Just to say a big thank you to all at Sans in Henley-in-Arden for a beautiful evening, staff were very professional and the hospitality excellent. We had various starters and mains that were all served in good time and were hot, a special shout out for the Thai chicken in honey and soya sauce compliments to the chef. Even though the restaurant was packed the staff had time for everyone. We look forward to going back again.
Trail67496604338 . 2023-07-08
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Excellent food excellent service
George Robbins . 2023-07-05
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Really enjoyed coming here Great food Great staff Will come again
Jay . 2023-06-26
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Service was good but the food was very average and expensive for the quality. I woulkd not return. Very disapointed.
TimT861 . 2023-06-21
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Nice place, good food and great service 👍
Lewis Holdstock . 2023-06-21
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Decided to give them a second chance as a takeaway after a disappointing meal. However, it was disappointing bland generic food served at best warm with no identification on the foil containers. also did not like being charged on a big order an extra £3 for five extra pancakes in a sealed bag that probably cost them 30p
FishingTraveller . 2023-06-13
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Lovely food. Slightly pricey and not large portions but super quality.
Kevin Giles . 2023-06-12
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Food always great. How busy Sans was is a testament in its self.
Sandria Scott . 2023-06-11
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Very westernised from the fish being fish fillets rather than a whole fish to the small portions. Noodle dishes small portions.
FidesIFA . 2023-04-30
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Just moved to the area, best food on the high street. Really welcoming and the food is amazing. Priced really well for quality of the food and service
Lucy B . 2023-04-24
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Really high quality food and good vegetarian selection. Freshly cooked and to a high standard. Good service and food served promptly. Prices reflect current economic situation but remain reasonable for an excellent meal.
Meander541613 . 2023-04-21
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What a fantastic restaurant, the food are so freshly cooked, service was out standing, the girls were smiling all the time. Happy place to visit with fantastic food. The bill is on the higher end but you get what you pay for, we will be back and happily recommend to anyone who enjoy quality of dining out.
Paul T . 2023-04-14
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We booked Sans last minute over the bank holiday weekend - we’ve had good takeaway experiences in the past so did not think to check tripadvisor. What I will say is that the food was really nice. However, I was a little shocked by prices...
graceQ1583FB . 2023-04-11
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Had a lovely meal here. Great atmosphere & very welcoming staff. The food was exceptional! I highly recommend the Chicken with Ginger & Spring Onion.
Laura Brown . 2023-03-24
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Sadly Sans is nothing like it used to be. Portions were very small and overpriced. Drinks choice poor and service lacking - we had to ask for more drinks and were not even offered dessert or coffee. We won’t be going back.
Mamabees1 . 2023-03-24
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Worst Chinese ever, way overpriced, tiny portions served in a small plate and the food does not taste fresh, absolutely horrible, years ago this Chinese had gorgeous food, we definitely won't be going back here again.
fionacW9444SS . 2023-03-19
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This restaurant used to be such a happy place the food service and food standards were amazing, we haven't had a takeaway in a while from sans, so we decided to treat ourselves, lets just say the standards have dropped completely!! The portion sizes were so small and not worth the money! The rice tasted uncooked or not cooked properly it was hard!!!! Dennis i am really sorry but you can’t let this business’ standards drop anymore!! Please sort this out.
Anonymous Review . 2023-03-15
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Terrible Food - Inedible in some dishes The duck was ok, but crispy chicken so hard and unpleasant. Not a good take away experience and won’t be going back.
Dan Jordan . 2023-02-21
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Called in for evening dinner on valentines day. Dennis very welcoming and friendly as always. The food was excellent and served piping hot and without any undue waiting. Very reasonably priced and good value. Will definitely visit again.
Phil Wright . 2023-02-20
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Went to Sans Res the other night. Was best meal ever. Top food. Top restaurant, excellent staff. Dennis Yau is amazing host. So if you've an anniversary , birthday or celebration recommend you go here.or if you just want a meal out, Also do takeaway.
Jmk Kkk . 2023-02-01
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In a perfect location in Historic Henley in Arden. This fantastic restaurant has plenty to offer. Excellent food and friendly staff. 10/10 Enjoy.
Paul Evans . 2023-01-12
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The portions from restaurant are ridiculously small especially for the price that you pay. Overpriced. You get much better portion sizes for the same order at other restaurants in the area. Very disappointed as they used to give generous portions. Also a teeny tiny bag of crackers? To add to this mockery - They have created a website where you can order online for collection - where the prices are even more than ordering over the phone! So we ordered order the phone instead! So disappointed of what this restaurant has become! Trying to reduce portion sizes will drive your loyal customers away to other competitors like it has with us.
S K . 2023-01-08
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It took two hours to get a main course and it arrived spread over twenty minutes so the rice was cold when the meat arrived and both noodle dishes were cold on arrival. The worst bit was the complete disinterest from the manager who just...
FishingTraveller . 2022-12-24
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Thought we would give this place another chance after avoiding it for over 12 months due to poor experiences. It was quite good once! Wrong decision! It’s now gone further downhill. Food quality is average at best. Portion sizes are smaller than ever. (Tiny! As...
Onlyacustomerx . 2022-11-28
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Great food and service best ive eaten in henley for a longtime and they cater to dietary requirements very well with a diverse menu. I Went back immediately the next week for more.
Anominous Rex . 2022-10-27
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Fantastic food, relaxing atmosphere, awesome 👍
Alan Eastham . 2022-10-21
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Lovely place with fantastic food.
David Moore . 2022-10-21
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Food okay, I probably picked the wrong thing, went for Thai in a Chinese so my own fault. Love this place though, go about every 6 weeks
Steve Martin . 2022-10-15
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After reading some good reviews I was really looking forward to the food at Sans. Service was slow . They were busy but not full but clearly didn’t have enough staff to cope. Ordered the selection of starters platter . At £18.50 it wasn’t good...
FamilyTravellerUK01 . 2022-08-18
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Fantastic restaurant and takeaway Service! Dennis is a real star, he makes sure every guest is happy and has a brilliant sense of humour too! 🌟 Used Sans for years and will continue to do so and recommend to many :)
tropicalpalm . 2022-08-13
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The best Chinese restaurant for miles. We visit Sans every few months and the food is always fantastic. Great for couples and families. The owner/manager is excellent and always has time for a laugh and joke with guests.
MattMyers79 . 2022-08-12
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Nice place food was good. Staff very pleasant. Will be back for more.
Dan Tonks . 2022-08-11
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Loved it sooooo clean so neat and so professional. Would definitely go again.
Alma Charlotte Van Belkum . 2022-08-10
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Very high quality Chinese restaurant, would go as far as saying it is the best Chinese anywhere in the West Midlands. Dennis who runs the place is a really friendly man who puts his customers first and does his best to make everyone feel welcome. We are fortunate enough to live only a short walk from Sans and have probably had at least 1 a week for over the last 2-3 years. The food is very high quality, great portion sizes and everything is full of flavour. The menu has a great range of dishes to choose from and if you like salt and chilli chips, these are the best you will ever have! If you are passing by and want a high quality tasty takeaway then it is definitely worth dropping in, or if you want to go out for a nice meal as a couple or a family, Dennis will always make you feel welcome. We sat in on Chinese New Year and Dennis did a brilliant dragon dance which was a sight to behold! Thanks again Dennis, I’m sure we will see you soon!
Josh S . 2022-08-06
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Just moved into Henley and was told be numerous people this was the best Chinese… First and last time we go! Crispy shredded beef still had flour on, was rock hard. King Po prawns was tasteless Chips were like a soggy nappy
Michael L . 2022-07-10
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we have just had the WORST Chinese takeaway that we've ever had, ever, we only ordered a selection of starters, the satay chicken was overcooked and dry and brittle, satay sauce was so salty we couldn't eat it, the crispy duck was very dry, the...
Annette_Y_13_13 . 2022-06-24
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Friendly family run restaurant with good food.
Andy York . 2022-06-14
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1) The food quality was poor (e.g. chicken was hard), 2) Food portion sizes were small, 3) Desert selection was minimal and did not have normal, basic deserts you would expect, 4) Service was average but the server we had seemed miserable and she did...
jjK5341YP . 2022-06-10
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We had a meal here in April and won’t return. £20 for two portions of rice! Really Beef was touch Duck was fatty Wont bother again. There are better
mandyl549 . 2022-05-31
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My partner and I dined in Sans restaurant last night. The food was absolutely lovely. The quality was excellent and it was piping hot. The staff were very attentive. I have read other comments about portion sizes & prices, but I certainly did not leave...
Gab160 . 2022-05-28
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We visited here years ago and remembered it being excellent so we were a bit disappointed this time. The food was tasty enough but the portions were so small we were still hungry when we left! Also, very expensive for what it is. £14 for...
Berrow75 . 2022-05-08
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We visited this Chinese restaurant on Friday 8th April and had an enjoyable meal. The staff were very attentive and the service was very good but all three opus were shocked at the small portions that were served to us. We have eaten at many...
ROADTRIP1408 . 2022-04-09
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Managed to get a table at short notice and quite late on a Friday night too. Fantastic food, friendly service and an overall excellent evening! Good value for money, hot tasty food and very welcoming staff. Will be returning!
Victoria Barnett . 2022-03-25
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We had a lovely dinner for two families at Sans Restaurant this evening. The food was delicious and the owner and staff were very welcoming. Even on a Sunday evening there were plenty of diners and a lovely atmosphere. I drive through Henley-in-Arden regularly and now wish I’d visited Sans restaurant many years ago!
Jon A . 2022-03-13
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Food cold. Small portions. Overpriced. Wine cheap plonk. Shabby interior. No white tablecloths. Sticky plastic cover. Staff in sweaters and trainers. Try somewhere else.
Jo Smith . 2022-03-06
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I had a takeaway from this restaurant the other day. The quality of the food was one of the worst Chinese takeaways i’ve been to. Tasteless prawns, the chicken fried rice was flavourless, the pepper fillet steak was extremely chewy with such an overpower taste that it was uneatable. I would avoid this restaurant at all costs.
Ryan James . 2022-02-13
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