Subway LeeBurn in South Lanarkshire

Over 30 mins to be served. Only 4 people ahead of me! The restaurant was completely empty. Everyone had to repeat their order about 3 or 4 times as the staff weren’t listening at all. I found it extremely rude that the kept conversations in another language. Just don’t go here. Whoever the franchise partner is for this subway needs to retrain or get new staff. Having to interrupt their jovial conversation just to ask to pay was ridiculous.

The whole process of making a sandwich to payment took exactly thee minutes which is a big plus; I only gave 4 stars because I had to repeat multiple times what I want

Dont bother going here in the morning for breakfast or any other time for that matter. Went at 9.55 am to be greeted in broken english, no open, no open. I asked about being open for breakfast since they stop it at 11, so only an hour to serve it, thats if they are actually open. The door was open and unlocked, and i suspect they were cooking their own breakfast. Ive been in a few times but find them very abrupt and rude so wont go back now. Gave my money to macdonalds who were serving breakfast which they served very quickly. Subway is a shambles here

This is the subway I usually visit but won’t be back because you’d think they just asked random people off the street to work in their with no training! Every time I go in there is different staff apart from one woman. Staff blatantly snap at each other/ argue in front of customers, very unprofessional! And as for the hygiene that’s a whole other story!!! Tonight me and my partner went in he got nachos (which the server burnt) and while he was letting them burn in the oven he whips out his phone with his gloves still on instead of taking them off and then proceeds to put together the rest of our food/ order together with the same gloves that he just touch his phone with? That’s disgusting on a normal day but during a global pandemic? It’s just vile and totally unacceptable! No attention to detail as the actual putting together of the subway is all over the place and messy and the ingredients are all mixed in and they literally don’t care! If your paying for a service it needs to be so much better than this!!

Used this subway today and I can honestly say it was awful. The server was counting the number of sweetcorn 🙈. I don’t mind paying extra but I want a proper portion. He deliberately added a load of lettuce and a tiny bit of everything else leaving you no choice but to pay for extra. I ordered the Nacho’s which he made in the back room and handed to me in a closed box when I got home and opened the light box I was shocked to see inside a handful of nacho’s and a tiny tiny bit of melted cheese which covered one of the nacho’s a tea spoon of salsa and 6 chillies. Certainly looked nothing like the photo. The worst £3 I have spent. If I had wanted a box of plain nacho’s I could have gone Tesco and bought a family packet for 50p. I would never set foot in this subway again the server had a bad attitude as well he thought he was the sweetcorn police. The actual sub was meant to be toasted but was in for seconds and was not toasted at all, they are probably cutting back on there electricity as well. Tip - bring your own cheese even if you pay for a double sprinkling your lucky to get 2 tea spoon fulls

This store is very dependent on who makes it. Girl called Anisha makes them spot on 100%. She’s attentive and gets the order right and always puts on generous amounts of whatever is requested. However the same cannot be said for the other staff. In particular one senior woman ( manager?) who never listens to your properly to your order, gives the wrong bread , slaps together the rest of with the skimpiest of fillings; the last time I was in I was given one slice of tomato and one slice of cucumber. Without doubt she needs retraining . A number of my friends find exactly the same thing and as a result we all avoid this branch and go to the one nearby , as this is always there.