Munchies in South Lanarkshire

Food was 40mins late pizzas were cold and looked burnt... Tasted OK after having to reheat them

Took my money, refused to deliver the food. Thieves, it would seem.

Min zero been waiting for abou 4hr to 5hr for the rest of my order been told 15min fone back up been told 45 min and then got told 60 min and then I had to fone back up again to been told I need to wait for there to get a delivery to my bit it out of order I pay for something that I never got I wouldnt order for them again

Please do not order from this place please please don't called 3 times said to me food on the way and never came then guy on phone said it was delivered but it was not please stay well clear

Ordered at 00:20am. Still waiting well over an hour and a half. JustEat says it has been delivered and it hasn’t. Can’t even call as shop is now closed! Absolute joke!

Didn't show, waiting on refund from restaurant. Shocking service

Ordered food via deliveroo at midnight waited for 2 hours and still did not get it. I think my money just got wasted for nothing. Plz avoid this place

ordered food about an hour and a half ago still not arrived, fumin, am drunk and want a munch but can’t even do that.

awful i am outraged taking money and not following through. no food.

Ordered just before midnight after a long shift thinking it would be quicker than than cooking, it's currently almost 3am and still no sign aside from the driver saying "15-20 minutes" 45 minutes ago

DO NOT ORDER! accepted order. Waited 1.5 hours. Worker told us delivery enroute. Total lies!!! Took my money and LIED. No delivery now 2:07am !!!!! Shop is shut. Will report this company. Day light robbery!!!!!!!!!!

Absolutely scandalous, phone before shop closed and told delivery was on the way. Never arrived and took the money out my bank. This is robbery of the highest order and I will be taking this further

Only providing one star as doesn't allow me to post minus. Absolute joke of a place avoid at all costs. Take orders with no intention of delivering. Who ever answers the phones is a bawbag that havers nonsense.

Had to call up Uber eats to cancel as they refused to cancel the order, also kacey smells

Gota delivery 1.20am driver banging he'll out my door so rude n slamed my gate on the way out get him saked

Accepted my online order & didn't actually deliver - they didn't answer my phone calls. Nothing but liars and thieves

Going with the many comments on here it seems like a several pattern is happening, you take peoples money and you don’t deliver there food, in Scotland that’s called theft and also being scammed, also your shop in Rutherglen which has been checked out, is never actually open you’re shutters are alway down and have been for months, but still your taking peoples money? Just for the record you have been reported to TRADING STANDARDS, and they have been informed on the running of this supposed business, they will be in touch, I think it’s disgusting your scamming people,!! PLS PLS AVOID THIS PLACE FOLKS!

My order never arrived , they took my money !! We waited for 2.5 hours and on the app it was being shown that the order will arrive or they are preparing the order . When we started calling them , they didn't even pick our call. I can't even rate it one star , and even now they are not taking any calls and stuff .

Absolutely a joke for how long it takes don’t recommend slow delivery

Disgraceful place!!! Called several times over 2 hours and told on route - food never arrived - shocking service

Although the order came quicker than expected, the food itself was awful. The pakora we ordered was stale and no dip was ever gonna salvage it. Avoid at all costs!

If I could give less than one star, I would. I’m currently awaiting contact to request a refund as this was one of the worst deliveries I’ve ever had. Not only was one item wrong, they stored icecream with hot food, the chips were cold, and a ‘large chips & cheese’ was nothing but a half empty box with almost no cheese. The restaurant stopped answering calls and this is one of the worst places ever, do not recommend.

The restaurant is pathetic and doesn't completes the order and is worst in service never order from the restraunt and try to eat there. If it was up to me i could have advertised it everywhere and let everyone know how this affects.

had a really bad experience with this place, but 5 months passed and i figured I'd give them another shot. this time I was lied to on three separate phone calls each half an hour apart. 3 hours after placing my order they aren't answering the phone any more so I've had to cancel the order. placing a complaint through uber eats

Pointless place don't even order your food

Woke up at 3.30am to the delivery driver banging on all my windows after the food was 4 hours late food was absolutely stinking would rather eat glass and sand to be honest with i could give yous 0 stars

ORDERED A TAD LATE BUT FOOD WAS SENT BUT YOU COULDNT EAT IT AND IM NOT FUSSY BUT REALLY COULDNT EAT IT PHONED THEM SAID THEY WILL SEND ANOTHER HAD MY SUSPICIONS WITH TIME IT WAS, PHONED BACK THEY SAID WE WILL SORT IT IN THE MORNIMG SO HUNGRY COSTOMER WHO HAS PAID GETS FOBBED OFF BAD WAY OF DOING BUISNESS FOBBED OFF AFTER PAYMENT BAD BUISNESS

Orderd a £30 order at 12 said an hour to wait and it was on its way, 2 hours later I call the "restaurant" and they said they don't deliver to my area. They said cancel the order on user eats but u can't once its been placed. Won't give a refund. Don't order from here. I will go to the shop tomorrow to get a refund in cash, with proof of screenshot.

How can you even give this place a star when they don't deliver your food yet still want to take your money? Phoned the "restaurant" to ask about when my delivery would come as I had been waiting 2 hours and they told me they had already delivered it and then said they never even received my order??? Don't order off these people, they aren't interested in giving you what you payed for.

Wouldn't even give place a star didn't get my order from here or uber eats didn't refund ordered 12 phoned half 1 said was close ended up in bed no food arrived sleeping and driver with order decided to press my bell at 3=15 in morning ignored and no refund or response of any don't answer pbone was 42 order

Ordered food via Deliveroo didn’t arrive no refund no service from either Munchies or Deliveroo

Still waiting on my food… but took the money for order.

Asked for chips cheese and donner only got chips and cheese

Avoid at all costs. Ordered at 12 and was told my food would be ready from 12:40- 01:00. I waited till around 01:10 before phoning up and being told it would be 20 mins max so I waited again for another hour before being told that my food was no longer coming . 2:30 hours wait for nothing , shambles of a business

Food never arrived. I'm going to shop to take my money back

No idea what the food is like cause it didn’t arrive however I was charged. Cowboys!! Don’t order especially from Uber eats as they seem to not communicate. 1 star is too much.

Never received the food and haven't been refunded. Crooks.

What a sham, Cancelled my order after waiting over an hour, The just eat app said it was on its way and when it said delivered I called & they said it was because it was icy outside and was too far , now having to wait for a refund with no takeaways open ... Avoid this place at all costs, The customer service was awful

I didn't like it, it was late, I was very hungry. Misleading warning ... soo badddddddddde

Never arrived, money was taken and never refunded. Tried to contact the restaurant around 10 times but they never answered their phone. Waited over 3 hours before ordering from somewhere else. This is appalling service, I have no hope that I will ever receive my money back. Disgusted

I wouldn’t even leave it 1 star if I could. We ordered food last night, around 11pm, delivery to be between 12:10am-12:30am. It didn’t arrive at said time, or anytime after that. After spending 2 hours trying to get through on the phone last night, I finally got a notification on my Uber eats, that said the order had been successfully delivered. Where? Is it invisible? Tried all of today to get through on the phone. Even though, it does state that they are open on both Uber eats and Just eat, someone has yet to answer the phone. Angry customer over here if you’d bother to answer the phones, any day now would be fine. Fkn plebs.

Ordered a munchie box food was early but chips were hard and cold donner was cold and not cooked right nan bread tasted stale like it was a week old never ordering again

Absolutely rubbish service, ordered 2 hours ago food still hasn’t arrived. Tried to contact and they wouldn’t answer the phone. I would not recommend.

Order 2 chicken salads, took 1 hour to arrive, suppose to come with chips that never came , before I ordered I asked what comes in the salad. Person told me it is grilled chicken and I said ok and dressing on the side. I received this disgusting looking salad full of mayo. I wish you can see this so you can believe it. I still did not get a refund. Never order from this people.

Delicious food I tried chicken pakora and pizza it’s mouth watering. Love this food place. Order again.👍😋👌

Ordered first time from this new takeaway munchies The food was amazing nd service was brilliant keep it guys will order again