ASDA Cafe in South Lanarkshire

ordered at 4.11pm the delivery time kept changubg for 3 hours then suddenly said was delivered at 19.45pm at 19.00pm which never arrived

waited over an hour just for the wrong delivery to be delivered including mince and garlic bread when I ordered kitten food and juice…

If I could rate this no stars I would. Waited over 3 hours with no updates, changed delivery time 4 times and in the end never came. Why put yourselves on a delivery website if you don’t even deliver the items? Absolutely shocking

the last 3 or 4 orders I have had from asda have been missing multiple items

Ordered 12 things only got 7 but still took my money.

order was late missing a full bag if items very disappointing

My order was missing both the milk and the 2 packets of sausages

waited nearly 2 hours for my delivery to arrive when it did it 2 items missing from order

Poor service in Asda Hamilton today. Inefficient, disorganised service. Staff who appear as if they are being inconvenienced by customers being in the place. Wait time so long with 2 people in front of me: 35 minutes! Tables dirty. No cutlery ketchup or mayo available. Unhygenic food handling practices observed, staff using till and then scooping the food onto the plate with bare hands- no utensils or gloves or hand washing.

I said yes I would order from them again but it’s getting difficult as this time it was the same as last time there was items missing from my order I’m housebound and rely heavily on online shopping so it’s putting me off to order from ASDA and now the money isn’t going back into my account but is being put onto credit on the just eat app it’s disappointing

Half of order missing and did even say out of stock to refund let driver come with 2 small things and now need to go through just eat for refund

3items missing from my order, you are not doing anything about it. You should be contacting the store involved and having my items delivered.

I not received received some of my order

Missing 6 bags of icings sugar and vanilla extract, second time I have been scammed with this

I ordered 14 items 3 were delivered

got everything except chicken sensation and mcvties circle biscuits

NVER ORDER FROM HERE EVEN IF IM STARVING.

Missing items. Driver didn’t input delivery code into his phone.

It would be great if everything I ordered was delivered but it’s getting to the stage where I’m not always certain that what I order is what I’m going to get I’m housebound and rely on online shopping just so disappointed

Never ordering from here again, took over an hour for the shopping to be packed and ready to be delivered, was just stuck on "preparing your order" for over an hour.

NOTHING OUT OF STOCK - BUT JUST GOT HALF THE ORDER !!!! HALF MISSING !!!!

Items missing again. I was first quoted a delivery time of 3:05 but it was over an hour late. The eggs were cracked and the the bread was a small loaf of warburtons. The driver did apologise profusely which I can respect because it’s not his fault

Ordered food from asda £14 worth of shopping isn't even in the bags, not happy I've submitted a refund request if I don't get it it'll be the last time I use this app.

3 items missing no substitute or refund given back. no message to say so either. disappointing

It was my first time when decided to have a breakfast in Asda, ordered two times full breakfast and coffee , woman who served me was not smiling and was not even trying to be nice breakfast was very poor and coffee machine run out of milk so ended up having cappuccino with no milk all this cost me £20.90

Items missing and my refund request was rejected

I ordered food from Asda yesterday and today. Both times there were items missing! Also why do you not have the option of someone else delivering the missing items rather than a refund?

I had items missing from my order, I think a bag was left at Asda or in the drivers car.

hi could someone get in contact with me please as I haven't received my items I'm missing loads of stuff including pasta etc could someone get in contact with me please as I need these

Missing items from my order, first time using the app not impressed

I was short of my order and am suppose to be having friends round and now am short on food/drink & no money, it'll be the last I'll be using you's

Fast delivery although missing a crate of 24 cans of juice and delivery driver was rude

I ordered 18 items and only one arrived???

5 items missing and it's not like I ordered lots

Half the order is missing and can’t contact the driver

Stuff was missing, not happy as used last what I had for it to not show up and now wait for a refund it’s no good !!

always missing items when I order from this place

Half the order was missing and the driver didn’t know which order was mine he had to open the bags to check the items

Food is missing chicken tenders and chicken curry £8.61 in total .

I orderd chicken and sausages they never came I was depending on the chicken to feed my son tonight with the last of my money and it’s not came and I never got told I wasn’t getting it order time kept changing to later and later aswell

Finally a place that what I ordered was all there

my order is missing more than half of my items

The order did not say Yazoo strawberry milk was out of stock, so I should have got it. Not happy! It was NOT in the bag, and I paid for it. Disgrace!

I ordered 5 items and only got 3 how can this happen obviously the pickers at the store are not paying attention to what they are doing,..the time of the delivery was changed 3 times

there's always a couple of things you need that makes you do a whole shop online and it's super annoying when the 2 main things you wanted in the order are forgotten - in todays case 11 items were forgotten, either a whole bag was left in store or left in the drivers car. A refund is just not good enough I think a second urgent delivery should be done at the cost of the shop or just eat whose ever fault it is. I still need my potatoes!!!!!!!!

had me waiting for four hours with no way to cancel the order only for it to not get delivered with no refund as of writing this review

Definitely driver was friendly and nice xox

Ordered alcohol for a get together only for them not to deliver the beers, ordered from Asda as the local shop doesn’t do this particular item. Now left with some gutted guests

Terrible experience !! Over two hours and couldn’t offer substitute items was for dinner so mash without sausage?!

My order wasn't complete. Got charged but only half of delivery arrived

Can I please get reimbursed for this, was 2 hours late and items missing

a good bit of my stuff was missing! 2nd time from this store as my local one stops taking orders, you mail just eat and all you get sorry unable to help u!! so £15+ worth of my things that I paid for doesn't come and they say basic so what and no help atall

All of the items were available. Great.

3 hours and 15 minutes late for 8 limes and some fizzy juice!!!!

unhappy as I never received the cigarettes and still had to give my date of birth so the delivery Driver could complete the delivery

Never deliver all your items worst service ever always forget multiple items !

Never received my order avoid at all cost shocking

Order never turned up after getting constantly pushed out. I’d like a refund

missing items didn't even say on my order that they didn't have my stuff still charged me for it

I have received someone else’s items and I am finding it very hard to get the situation resolved.

Delivery service was terrible. Was missing 6 items. Find it very rude yous are quick to take money for people’s orders but not quick enough to give them what they paid for.

order was delayed over 40 mins then when driver showed up he had someone elses order entirely. disgusting. phoned the store and was told to get refund no help. absolutely disgusting

Missing items!!!! Only reason I ordered was for milk and no milk delivered

Literally missing half my order

Half of my stuff wasn’t ordered it’s a joke

Missing items with no pre warning

Missing items again totally a cost of over £25 with no substitute given, so there is clearly a problem with the system they are using to process and pack orders... Having to wait for just eat to give me a refund days later is unacceptable.

I had 9 items missing, asda weren't interested neither were just eat. the same things happened to my sister from the co op

Half my order missing order stuff to make for dinner and half of it is missing what’s the point!

litter wasn't in the order when do I get refund

Customer in front served, I was then told "she'd be back in a minute" as she disappeared in back with paper work. Another Customer came in and got served before me. Obviously a friend.

Complete wrong order sent delivery driver refused to do anything about it

Wrong items delivered. over an hour late. pathetic

this is my second order and unfortunately this time too my order is incomplete. I am not sure how to make a complaint for this issue. just returning the money for missing items would not always help. This time I did not even receive half of the items. This has wasted my time and also they never return the 10% Subcharges. I would appreciate if this matter can be addressed and corrected appropriately

Never ordering from Asda again everytime the order is either cancelled or missing items absolutely pointless

2nd time I've ordered from Asda, last time it was Blantyre branch and this is the 2nd time there's been something missing. This order is for 3 items - I got 2!

items missing as usual so sickmof lacknof attention to detail

Ordered SIX items - only THREE arrived!

im missing 20 cigarettes.. been through absolutely everything and they're missing

the driver lied that there was only 1 bag - i could tell by the way the bag had been tied and the hole in it where other one was attached. basically stole the alcohol

For the second time my supermarket delivery was missing over half the items ordered which can only be due to lack of communication between picker and driver which is pretty unacceptable and negligent for such a simple task. Do the parties not share the order items?? Very annoying and unnecessary!

ALWAYS ITEMS MISSING not so many this time.

The beans were missing but apart from that, it was great.

half my items were not delivered unacceptable

Mor than half my order is missing, never using this again, happens all the time

My order was missing items that totalled 8 pounds. I was told i will not receive a refund. So kept my money. Shocking.. if i receive an order and items are missing i will contact customer service. Ive received a refund no problem in the past. But not

got the wrong order? ordered a gift set and some mouse, got 3 tubs of pringles and 3 packets or asdas own crisps, ridiculous.

never got delivered disgusting 😤

My order was not delivered at all! and was given no refund!!!

Was delivered to the wrong numbered house they would have had to pass mine to get to the house it ended up at

did not get my full order. but still charged for full order very poor.

Never received full order ? And trying to get a response is very poor customer service !

Items were missing from my list and i was not notified to say i wasn't getting them. Standards are slipping with Just Eat.

More than half my order is missing

only half the order was delivered, now need to wait 7 days to hopefully get a refund.

received someone else order, arrived early just ashame was none of the stuff I needed or wanted

Second order in last week that has had numerous items missing

Items missing, which happens more often than not with this store. Get better results from the Motherwell store.

wrong order delivery.. waiting on my refund..I have the wrong. order. in my fridge

These items have not been delivered