ASDA Cafe in South Lanarkshire

Utterly horrible. The place is understaffed; they had someone ensuring queues were proper one day, the next, no-one. Sick of the fact they allow other kids to skip like vultures or people who’ve starved themselves for a month and still serve them. At one point, it took me 30 minutes to get served when I was halfway in the line, where I originally. If you can’t even operate something as little as a cafe efficiently, don’t even bother operating it at all. Go to Agnews or (can’t believe I am recommending them) Grade-A.

absolutely abysmal , every single time I come to order something it's says its in stocks then checkout says items aren't in stocks and won't tell which, I've just ordered some stuff for the house and received half , then call up to find out what's going on and they say it isn't anything to do with asda , asda employees accept the order , read it pack it and they say its nothing to do with them , this place is a joke , honestly I've referred about 50 odd people away bc of this terrible service

The driver was very nice and not too late. I realised after the driver left that 2 items were missing from the order that I’ve been charged for though. The 2x packets of figs which were £1.78 in total, if that could be refunded to me please. Thank you

I did not receive two items you refused to refund thats stealing I did not receive the goods so if you have proff the items left your store speak to your delivery guy absolutely disgraceful!

Blantyre Asda Awful! Waited well over an hour to receive a message accepting my request to cancel my order ….. No I didn’t ….. Then Asda Hamilton items missing ,it is infuriating ax there is NO COMMUNICATION.

Most items missing, ridiculous, will never order from them again

Disgusting how our shopping was short and no help

Ordered a selection of things for a cheese board 2 things didn’t come at all and the main thing I wanted wasn’t in stock why have it on the website 20 pound for nothing

Milk was 2 days out of date, 2 items that I really needed were missing. Therefore I will not be ordering from here again, staff should be taught how to do their jobs properly. I say this as a former supermarket member of staff who used to work in the online shopping department.

Several missing items from last minute shop!!

Missing half the items. Delivery came at decent time however ordered multiple items that weren’t there. Just typical the things I actually needed didn’t come, this always happens with Just Eat. Not good enough to be honest

Still waiting … guessing I won’t be getting it

The quality and time was good, but quite a few items are missing. I know i ordered quite a lot though and the guy who was delivering it was elderly so im not enraged lol. Got most of what i asked for anyways. If you reply to these reviews is there any chance you could tell me if these items were out of stock or it this was a fault on the delivery drivers part? Thank you

Waited almost 3 hours for my order. The time when it would be delivered kept changing.

Didnt receive my can of monster

Post surgery, unable to go out, thought I would use for a little shopping for dinner. 2 things missed. Waste of time and money. Will not order form again

didn't receive everything I ordered and didn't get a refund either

cmon asda blantyre always something missing

Shocking customer service, Paid £36 for shopping. Several items were missing from my order, I contacted just eat regarding this issue and they told me I wasn’t entitled to a refund but wont say why. Paid for at least 5-6items I didn’t get shocking!!

The delivery driver drove past my house turned around and drove off without delivering my order. He stole my food and marked it as delivered.

I had 5 items missing from my order and been refused a refund and expect me to pay for items that I didn't receive. Absolutely terrible customer service from Just Eat

only have my item's were delivered and it's very difficult getting ur money refunded from just eat . I'm unhappy with asdas level of service

Everything missing waste of time.

items missing and was charged for them

half the order missing takes a week to refund I've kids to feed. terrible wo t order online again

this is the first and last time.e I will use Asda via just eat..I spent £262 on food. When it arrived, there were only 5 bags. I unpacking the bags and realised that HALF of the items were not there and I mean really big items, like a chicken!! I was really distressed, as I had a number of family members coming over and I have 3 foster children. The complaint process was was clumsy and stressful. The only option was to give us a refund that takes up to 5 days?? TERRIBLE SERVICE ALL ROUND.

Items missing that were needed

Send a dude with the entirely wrong order, poor driver said it had my name and number, but i didn’t order a whole Sunday roast i ordered ice cubes and coffee

not delivered but says delivered

Order was missing 5 items not happy atall as it was the only things I really needed for my autistic son!!!

Driver was lovely however some stuff missing and driver explained to contact just eat. Asda missed few items for my elderly mum. Have requested refund.

I was missing my cow & gate formula

Everything else was good apart from missing x4 items. Delivery was fast and earlier which is better

Not all inside. Tea missing? What is that??????

Absolutely ridiculous! Was waiting so long and need these items for tonight! Whole order bar one thing was delivered! Never ordering from there again! Disgusting!

Carrots were all brown and soft, 2 items missing, onions were not good quality either, it’s pathetic I only ordered 8 things and yous forgot 2 of them which meant I then had to go to the shops anyway! Won’t be ordering again

first time using Asda for some items, only to find missing items. shocking 😯

Would like my money back missing items that I Oder

thought I would order from a different Asda this time as 4 out of 5 times I was missing items from the Tory glen store so ordered from the Blantyre store this time not only was I missing items it took over 3 and half hours to be delivered.

Missing half the items…joke of a shape

no wine received driver said only 1 bag

Three items out of stock and 2 items missing. This wad my first time using this method of shopping I'm glad I never got a big order as howsny more items would be missing or out of stock.

My milk is missing from the order

there was a couple of things missing on my order but was sorted immediately great

I am absolutely disgusted. I made an order to Asda of goods around just over £100, they turned up very late and most items were missing, around £60 worth. I immediately went back and selected all the missing items and now I’ve just been informed by Just Eat that I won’t receive my refund of £60+, I am absolutely shocked and disgusted by this and will be taking the matter further.

NEVER HAVE EVERYTHING I ORDERED DELIVERED ITS SUPPOSED TO BE A SUPERSTORE …….

Status said courier at the store for over an hour, then changed to delivered with a delivery time of an hour ago with no order delivered - no way to contact courier or receive an update, a disgrace

The store charge me full price but deliver to me only 2 items from my order completely outrageous I already apply for refund

Eggs bread potatoes juice and ice poles missing

Items missing, driver disinterested when asked about other items

Items missing 2 packs of rolls, chow mein sauce and smaller pack of strawberries given than ordered

If I can give a minus rating I would. This is the simplest of orders I made and they sent someone else’s order to me which I had to send back with the delivery driver. So now I’m left with out the goods I ordered. A very unprofessional mess!

my order should had been 25mins I chatted online as I had to leave fir work it was pushed out 3 times order left by driver but I wasn't there trued to call store they vouldn cancel order.

items missing and no refund so dissatisfied and disheartened to use service again

sugar was burst when I received it.

Half the order also wasn't there

Missing 3 items? Absolutely pointless order, use this service for when you can’t get out the house but end up needing to go anyway with 3 items missing! Is it Asda who can’t be bothered to do their job on order picking or is it the driver?

Had everything I ordered so all good.

a lot of items missing from my shopping list

Items missing, hula hoops 12 pack £4.34 not delivered

missing items very expensive order

ALWAYS MISSING ITEMS ALWAYS THE SAME GETTING FED UP WITH IT.

ALWAYS STUFF MISSING GETTING FED UP WITH IT.

Food cold unediable poor service

Missing a box of cat food and a box of yogurt cat treats. This is a major chunk of my budget and needs to be refunded.

missing pringles, chocolate buttons , coleslaw

Order was missing a few items from a small order 😕

I feel annoyed as I at the mercy of so many people and heavolhydeoenx on

Absolute joke at the service in this place nearly 25 minutes for a pizza slice that could have been served in 5 is a disgrace the manager of this cafe should be ashamed of the service they are providing popped nxt door to greggs served in seconds night and day the difference

I think the driver forgot a bag as there 4 things missing

I didnt get all my order missing two bags of chips and 8 cans of cola

I had 3 items missing an 3 damaged items but just eat only refunded me for 1 item

the driver asked me my date of birth but never gave me the bottle of kopperberg???

3/4 of items missing delivery driver wasn’t interested waste of time

Really not happy need the milk & the rest for lunches for works tomorrow so I’m not happy with this service

Still waiting for a refund for 2 lots of undelivered goods

Horrible, forgot half the order and was late.

Didn't receive some of my items

pushed out drluvery time 3 times 3 items missing I zm do angry

Everytime I order somethings missing, be okay if I got the money refunded but last time I didn’t receive soemthing , I’m still awaiting a response from yous about it.

ordered for an 1100 am delivery. Currently still waiting at 12:45 for the said "delivered" shop to arrive. everytime I go on the app the estimated delivery time goes another 5 mins later. have had to cancel an appointment because thus hasn't arrived and now out of pocket. maybe I'll get mu lunch for dinner tonight. the lack of contact for customer service is shocking and the "help" section of the app isn't much better.

I ordered this last night for today and they still got it wrong. We are away on holiday tomorrow so I did this as I wanted to stay In and tidy the house etc....now I will need to go out anyway to get all the missed items.

Driver was polite . Expensive Item missing

Only ordered 3 things and they managed to mess that up

I made an order and I did not get all of my items. I would have loved to get a phone call even if it’s just to say that the items were not available.

Wrong order was delivered, I spent a fair amount on groceries and the items I received were wrong and only worth a quarter of what I paid, I now have no groceries and need to go spend more until I get my money back. I am really disappointed as I have had no issues before this.

That’s a few times I’ve ordered and not received all my items I’ve paid for now I have to wait to see if I actually receive what I’ve paid for and probably not get my money back this is not a good service I’m very unhappy with this

Late and missing items. Unable to leave the house due to been unwell and now I'm missing items

thats the second time you sent irn bru that is missing cans because they got damaged on transit and gad to clean it off my floor as it is leaking on my floors

Only 3 Items arrived out of the 9 and I am having trouble getting any answers been popped from pillar to post and back again as a disabled person unable to go OUT to shop this is shocking

placed order for a 24 pack of cans so didn’t have to carry back from shop then 2 other small items. The delivery guy came to the door with two small items saying the store didn’t give him anything else there was no receipt with the order so had to pay for delivery fee for two small items i didn’t need. just eat did credit the price of the cans but it’s such a waste of time/money how can u forget a 24 pack of cans in a order of 3 items?

ordered at 12:59(to arrive before 14:00) - time constantly put back, eventually rocks up at 15:20 - missing scones & wine (for which the delivery driver still IDd my 77yr old Dad ) even asked his DOB! what use are cream & jam without the scones? My only recourse apparently is press a button & wait 2 days until someone deems whether I'm due a refund. I get that it's mother's day weekend & busy but I've been in retail for 30yrs & this is sh

Half my order missing, told I have to wait 7days before reply regarding refund! Delivery score low as it could have been drivers fault or stores. Terrible!

Receive three of the nine items ordered. So paid for delivery on items I didn’t really need. Really awful service

8 out of 14 items were out of stock was really a waste of delivery and time everything I needed most was out of stock

I was expecting Aussie Lemonade version, but I got the Lewis Hamilton version.

ITEMS MISSING & LATE BUT NOTHING UNUSUAL

Ice cream missing from order and no number to contact to find out why

Never get half the things I order

Missing half of my items when it was delivered. Wasn’t marked as unavailable in the shop so had to ask for a refund. Now I’ll need to order another shop elsewhere as I am not able to visit the shops myself!