Burger King in South Lanarkshire

Co2 ran out meant no drinks, almost no sauces, no gluten free options

What a shambles of a place Probably the worst burger served. Opened wrapping and the whopper looked like it had been kicked around kitchen. Limp soggy bread. Where was the crisp lettuce you see in the picture. Tasteless bland limp and if honest inedible

It's a shame you can't give zero stars this place is a disgrace. Went with my partners children as a treat, they were really looking forward to burgers, when we arrived all the beef was sold out due to an issue so we had to order chicken burgers instead. I was asked if I wanted crispy onions with mine I said yes and asked for extra salad this was what I got. A peice of rock hard freezing cold chicken barely bigger than the palm of your hand, no onions, no salad I'm actually shocked it was even in a box the service in this place is that disgraceful. Save yourself the bother and don't eat here unless you are absolutely starving. Its not my nature to leave a negative review unless something is appallingly bad as you'll see from all my positive reviews. Whoever is running this place needs to give their head a wobble if they think this is acceptable! Oh and it's extortionate as well. 45 quid for 4 tiny cold burgers and a bit of overcooked chicken!

Best burger king I've been in on the motorway by far.

For a start this is first burger king where they don't accept own app !so no points collected, everywhere else I would collect nice bonus for a big order like my Very busy so waiting time for food was long Don't waist you time go to next real burger king as this one feels like cheap place to make quick buck Aaa I thought heir covers should be use in preparation area ?

Staff attuide terrible food very poor roll very dry burgers over cooked coffee was just warm milk generally very poor Chips good

Manager pasha I think his name was he was soo fast making the food and also helped out the staff when they were struggling with orders. The food was soo fresh.

Incredibly slow service. No chicken royales available, no milkshakes available (don’t think i’ve ever been able to get a milkshake here) and then when i finally picked something there was no mayo either.

Very slow service. No chicken royales available, no milkshakes available (are they ever?) and then to top it off no mayonnaise available.

Food was alright, burger was only abit haphazardly put together. Wasnt waiting long though wasn't that busy.

Don’t normally go to Burger King but since there isn’t a McDonald’s I thought I would give it a try. I won’t lie, I enjoyed the chicken burger meal with onion rings. The fries were tasty and crispy. Well done!

Not sure if burger kings policy has changed but I thought it was standard for all staff to wear hair nets in food preparation areas? I may be mistaken but might explain the long black hair found in my burger. Surprised they didn’t charge me extra for it, considering their prices!

Not open at the advertised times. Automatic 1 star review from me.

Supposed to be open till 11pm on a Sunday, arrived today during an overnight trip to find the staff cleaned down and shut at 10pm instead. Bit peeved as wasted stop.

Friendly staff, Hot Food, clean

Understaffed, long wait, missing food items, cold burgers. Avoid.

Utterly incompetent. 20+ minute wait, understaffed, with servers processing orders sequentially despite smaller orders already prepared, which could be cleared from the screen. The worst BK experience.

Waited 20 minutes for two burger meals - could see them on the pass the whole time whilst we waited for another 8 larger orders to be cleared. They could have just given us them, instead we got limp burgers and wasted journey time. When we drove away we also realised the coke is flat. We won't be returning.

A standard Burger King. Not much to say about it. Half of the self service machines out of order. And ordering a simple meal is a challenge as they try to upsell at every opportunity.

I ask for chicken burger they put on burger some bacon,then I have ask for changed my burger, they give me burger I think same burger they just put out bacon was same burger I guess because was smells like bacon , no good quality.

Masters of their craft. The chili heatwave Dorito chicken strips from here far outclass the attempts of other Burger Kings. Keep up the good work guys, your chicken strips excel in crispiness and Doritos dust coating. 10/10

Well 11.29 for a meal deal you would expect it to be a great deal.as they say should of gone to Specsavers!! Poor service quality and rubbish. Never again!

Fairly regular stop for lunch but recently the order screens have obviously been set to make customers buy larger meal deals than wanted by removing the the likes of a basic cheese burger I spent a while trying to simply order small fries cheeseburger and a coke impossible through the screen system eventually I had to go to the counter and order they’re I object to this form of merchandising buyers beware

Bobbed in today for a treat from the diet . Ordered a Chicken Royal … plain with just bacon… nothing else on but as a meal …..simple order…explained 3 times……charged me wrongly and when confronted looked at me blankly and shrugged her shoulders asking if she should get the manager. Didn’t really fancy giving my money away for nothing so I agreed. Manager sorted it thankfully… got food and returned to wagon….. they’d put bloody cheese on it ffs ….. moral of this story is….. keep going to the next services

Ordered an XL something with bacon on as it was a very late lunch and hunger had set in. What I got as a disgusting mess wrapped up and sold for an extortionate price. Service was terrible, not even acknowledged when the food was out in the counter. Never again.

Traumatised. Slowest staff ever, 2 people to open a cardboard box. Jennifer kept showing me her bum and my chicken face planted the floor after an hour of “cooking”

Very slow service the staff were working at the pace of a sloth and the food tasted bad but that’s just Burger King ig please train ur employees to like actually work

They don’t know what a burger is and how to make it. Charging £7 for a medium burger and it had nothing except a half cooked tikki. No sauce, raw cheese. I wasted 20£ here and swear never to buy ever again from a Burger King thieves stores.

They don't offer staff discounts. I work in a bk myself, wanted to treat by family wile on a trip. No vouchers or app discounts either. This is kinda depressing tbh

They don't accept app vouchers or reward points. Without the app offers the prices are exorbitant.

Slow service cold food half soaked apologies for the delay Can’t put 0 as the lot went in the bin Drink had ice we hadn’t asked for Won’t be using them again

Always great one of the best going thanks to all the team 👍

I don't normally leave reviews for fast food because my expectations are low, however, I must here and mention Liam's friendliness in particular !

This Burger King is what gives burger King a bad name. Rude staff, double the price of other chains and they don't accept vouchers.

Exceptionally expensive. Burger was mediocre, very small, texture wasn't nice and burger sauce was basic. Bun was crumbly. Menu confusing and I got something different because the screens kept changing.

Food was garbage, not very hot, burgers were tiny and the buns tastes like the rolls were old, dry and crumbly, sonof your popping into the services at Abington dont expect much out of Burger King.

They don't take the app so no discounts or specials here. Last time I will ever stop here.

Errogent staff dont know how to speak with customer. Said 2 mins take 10 mins. Taste is good. Very disappointed mostly burger King staff are very friendly.

A Burger King that has no burgers?! You couldn’t make it up!

A lot better than MacDonald's how a burger should taste like I will return again as ive never had a poor excuse for a burger from them

2pm Tuesday and have ran out of burgers....sort it out

Absolute joke. Twice I have visited the establishment and asked for a plain burger and come out to mayo smeared all over it.

Not bad food. The services were the burger king was freezing. Had to eat in the car!!

Very slow food wasn't great below standard you expect from burger king not be back

Food was cold well the burgers were chips and service was great xx

This restaurant does the best it can but unfortunately it suffers from the same thing most other burger kings do... Low staff numbers. honestly it has 4 cash tills and 4 order screens and 2 staff members running the whole show no management to be seen which leads to big queue's and long waits this burger king ethos is recipe for disaster better off driving 30mins up the road to McDonald's where they have six times the amount of staff who can process your order with a smile within minutes oh and it's hot Aswell. Less staff=less orders long wait More staff=more orders hotter food happy customers. Sort it out burger king !!!!

Worst bk ever food took too long it's was cold and it was wrong not coming back

Waited a very long time for my meal and then was even more disappointed when I collected it. Very bad quality and very overdone to the point of being burnt and very dry. Avoid.

Was at restaurant 8pm on 7th July, got whopper and chips, got to car, chips stone cold, not even luke warm, took them back, told girl serving, she said she would change them, but I am still waiting on apology. I said that they were so cold that they should not have been served, and she mumbled something about they were under heater and should be warm. Told to to check my order to see how cold they were and she refused. Customer service was non existent. To make matters worse, by time I got back with fresh chips my burger was stone cold. Pointless taking it back. Total waste of almost £8 , will not use this place again

If you're in a rush, just find an alternative "fast food". Fairly sure the beef is as fresh as can be as I suspect they saunter off and handpick a cow after you order. Staff wander about the serving area seemingly oblivious to the fact their sloth-like actions are scrutinised in disbelief by patrons increasingly tutting, shaking their head and muttering under their breath. Painful. Food's exactly as you'd expect, only slower. And way too expensive.

Omg Vegan burgers!!!!! Changed my life . Love love love

Only one star as it was only was to leave review. Shocking service from staff the girl that served us was rude infront of myself and my children when I asked to speak to the manager she just rolled her eyes tutted and walked away laughing will not be returning to this service station again

Avoid like the plague! Worst BK burger and chips I've ever had. Ketchup on the outside of the burger that was made the day before and chips that were 100% not BK franchise chips, maybe.. At a push, tesco budget.

I ordered a meal, the burger was cold, the bacon was wet and soggy, there was a crazy amount of mayo and the bun was stale an fell apart upon eating. So I sent it back, the staff kindly made me a new one, the burger was just as bad but at least they managed to heat up the chips... For £10+ you'd expect better, and that's the first time I've ever thrown a burger in the bin. I pass through these services quite a bit and I'll never use this Burger King again.

Rude rude rude. Visited on Bank Holiday Easter Sunday and when I asked the 2 staff members behind the counter whether they were open, once they had finished chatting to each other, was told to download the app and "go wait outside". Poor Internet signal ment we waited outside for 10 minutes whilst the app tried to process payment. This did not go through and we gave up trying to attract the attention of the staff members. This seams like yet another retailer who is using the pandemic as an excuse to forget about customer service. Don't forget it's the customer's spend that pays the wages....

One of the worst BK meals I’ve ever had, disgusting and poorly prepared

Great service and very good covid protection procedures like disinfecting the screen after each person uses it and only card payments

Food was delicious and a handy location for traveling up to Glasgow, Edinburgh etc

Dont take vouchers from the app cause its not a franchise... what a nonsens, if it cant be like any other burger king sell food under different name

Staff were very friendly and the server Thomas was very polite and everything he said was clear

Place was ok fairly clean, very cold. Burger could have been made with a little more love.

Sorry but I love Burger King !! So my review my be biased. Love the taste compared to mcd's

Abbington ,Arrived hungry we use app for deals but this outlet refused to take code from Burger King app

I got there and when I got the food my bun from my burger fell apart in my hands and there were practically no fries. Not impressed.

Good food but the amount of times I have been here and they get your order wrong 1 in 4. Check your order before walking out, to busy for the amount of staff. Can be very long slow queues.

Take out a loan for food £15 for 2 meals and they were horrible even by fast food standard

Good but expensive for what it is.

Great customer service from Anthony. Great people skills. At the time of us visiting, a couple who didn't speak much English was ordering and he did his best to take their order .

We didn't even eat here so can't comment

Excellent quality even for a service station one

Standard BK restaurant at inflated service station prices.

Usual stop spot so review based on multiple visits. One star for the one girl who served me once as she was the only good point. One star for the food that I enjoyed although typical services hike in price. Minus stars for : the extremely lack luster male serve one had on numerous visits... Who also TELLS me I being charged for a bag (not a plastic one so why) even though my entire order is wrapped already. No mate I don't want the bag. He is also the only server even at busy times... Taking one to two orders max... Seriously efficiency lost at this place. Very slow service but a very simple fix!!!

Typical Burger King. Nice services.

I had a fast service and then made use of the pleasant extetior picnic tables.

BK seems to be slow everywhere...

Incorrect change given from the corpulent guy behind the counter. My Baconburger came without bacon. A warm Welcome to Scotland!

I went into Burger king in Bromley on the 23rd of May 2015 at 1602 (i have the receipt . I was shocked that the Toilet did not have any paper in it to pass feaces, i complained to the manager,as i would be stuck in the toilet without any toilet paper / he did apologise. the only problem was that the upstairs toilet was closed also , when i asked the staff why i was told that the toilet had just been cleaned and it was to stay closed, i found this shocking one toilet permanently closed the other no toilet paper. I FOUND THIS SHOCKING AND NOT WHAT I WOULD EXPECT FROM BURGER KING, All it would take was for a member of staff to check toilet paper was in the rest . room ,and the second toilet to be kept open after cleaning Yours Faithfully.