Based on 50 opinions finded in 2 websites
Based on 50 opinions finded in 2 websites
Nº 747 in 841 in South Lanarkshire
Opinions
They lost my receipt and my order was over an hour and a half late. Absolute joke
Laura . 2024-10-06
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quality of food was poor and items missing from order i.e. dips
Gordon . 2024-10-05
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I put in an order and it wasn’t delivered and my app shows it was delivered, who do I ask for a refund?
Shahida . 2024-09-27
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Lovely delivery driver, fast delivery 😀
Billy . 2024-08-11
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Called to complain about a problem with both of my pizzas and the girls on the phone just continued their conversation and laughed. Very unprofessional as usual from this Pizza Hut. Food was cold and just terrible!
Mac . 2024-07-12
MORE AT Google
Ordered online and had it delivered. Pizza was good and order arrived at the time we wanted it to. Was slightly put off by the series of recent 1 star reviews but our experience was perfectly fine. Price was good with the discount deal. Only complaint was they gave the wrong flavour of ice cream, but still enjoyed the one we got anyway.
Colin . 2024-07-07
MORE AT Google
Used to be good years ago but that last pizza I got was disgustingly chewy I think undercooked. £10 voucher was given but at these prices that wouldn't even get you another pizza. Really poor show won't be back.
John . 2024-06-28
MORE AT Google
cold and inedible , tiniest portion of chips ever chicken was soggy not crispy
Hayley . 2024-06-13
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Tried ordering from this restaurant a couple of times...staff have no clue ..talking out loud about an order placed with Just eat an hour ago and not placed at their end " just tell her we busy" is what is shouted at probably from manager to a bewildered junior. Needless to say they cancelled the order, after telling me they will refund immediately, " sorry this will only be done in 2 days possibly " I'm told. Pathetic management. Blaming your partner ,Just eat , for putting wrong times on, when they did not even place the order. O and let me just mention , message from Just eat, order delivered, enjoy your food🤣🤣🤣🤣🤣🤣equally pathetic. What has happened to service in the world. We all rely on apps, only to be highly frustrated and out of pocket.
Amanda . 2024-05-23
MORE AT Google
ordered 3 pepperoni feast pizza, 7 bits of pepperoni on the 3 combined called up to complain and of course the managers English was poor so never got my point across, my 17 son has autism and did not understand why he basically had a cheese pizza, I'm afraid it's domino's for me after this dreadful experience
bigG . 2024-05-05
MORE AT Google
Not happy at all with service and food quality! ………….
Chef Pastry . 2024-05-04
MORE AT Google
No very clean place. Staff is too busy dealing with customer on counter to deal with the sitting area. Tables, seating and floor were filthy. Staff not very helpful at all.
Glenn Rey . 2024-05-03
MORE AT Google
Food was absolutely freezing. Even the wedges were stone cold
Hayleigh . 2024-04-29
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There was maybe 4 slices of pepperoni on the pepperoni pizza. There were slices with none on it, the other had hardly any sweetcorn on it and the taste was very different than we normally get. Extremely disappointed
Lorraine . 2024-04-22
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genuinely the best vegan pizza we''ve ever eaten.
Tessa . 2024-04-11
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The experience was pretty poor. Our delivery was marked as delivered, we enquired about its where abouts and the restaurant told us it would an extra half an hour but they then just outright cancelled our order.
Peter Millar . 2024-04-06
MORE AT Google
Friendly, fast delivery good pizza.
milan csoka . 2024-03-28
MORE AT Google
Took an hour and a half to get here. Had missing items and pizza had no taste. Definitely using dominos in future
Donna . 2024-03-21
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the texas bbq pizza was great 👍
Keith . 2024-02-28
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Spent 35£ on 1 pizza and 2 sides chicken tasted like frozen from Lidl across road and ham pizza tasted bland and just mixed herb poured over it heavy shyte
conor sullivan . 2024-02-27
MORE AT Google
I wonder why I've never ordered this item before. its delicious. I'm definitely going to order pizza from Pizza Hut again and definitely this order.
Gill . 2024-02-24
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amazing quality and value for money
Keith . 2024-02-10
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Not had a Pizza Hut in over 10 years don’t remember it being this good! Such quick delivery too
Katie . 2024-01-18
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Can’t fault this place. Food came bang on time, nice and hot
Lauren . 2024-01-16
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Kids enjoyed their Margarita pizzas. Wedges and chicken wings were good
Carol . 2023-12-23
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I have raoted the food quality medium simply because I did not receive it on time. I have phoned pizza hut and they have said it hasn't left the restaurant and if it's over an hour I will to call back. But pizza hut have always offered amazing service and quality and I look forward to there products. So this time I have been let down and I hope this is received by the restaurant.
Matthew . 2023-12-21
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Sorry but I Never received my order, was told is was delivered over 30 mins ago
wendy . 2023-11-30
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friendly delivery driver and the deals are always amazing from pizza hut great food as always
Keith . 2023-11-17
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Order wasn’t delivered cancelled after 90 minutes- please refund my card
Stuart . 2023-11-12
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Delivered really fast, good was roasting, friendly driver
Craig . 2023-11-06
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tonight was disappointment even though Pizza Hut is normally spot on . Food was Luke warm, stodgy crust and hardly any bbq sauce even though that was supposed to be the base instead of tomato
Ashley . 2023-11-03
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I’ve not had a Pizza Hut for years. I won’t be getting another one….. absolutely tasteless unless you like mixed herbs. Absolute waste of money wish I had just bought a frozen one or flushed £30 down the toilet. With food like this it’s only a matter of time before the brand is a thing of the past!!!!! Vomit!
Campbell . 2023-10-01
MORE AT Google
Pizza arrived with the seal broken and the slices didn’t look to be part of the same pizza. All food arrived warm. Not the best, especially after paying almost £30 :(
Lawrie . 2023-09-29
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just brilliant not had a pizza hut in ages but it arrived hot earlier than expected and tasted amazing I'll order again from this place fr
Keith . 2023-09-21
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Driver forgot the juice. Keept to his word. Has just delivered it. Thank you
Carolann . 2023-09-16
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Pizza was beautiful the spice was 10/10 nachos were awesome
Taylah . 2023-09-02
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No juice. Guy said he would bring it back but never did
L . 2023-08-28
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The pizza and garlic was delicious but salad was missing and cookie dough was burnt and rock hard. It was shocking to send that out for delivery.
Shahida . 2023-08-25
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Took an hour for a cookie dough to be delivered!
Laura . 2023-07-24
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Although delivered when said it was a long wait . The nachos were falling out the box. The pizza was only warm . No drinks or dips delivered . These were ordered . I’ll go with dominoes in future .
Lorraine . 2023-07-19
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Took over 2hr. Phone them and they blamed just eat app that's made them took so long ..but it was thumbs up right away from the shop ...so? And all he said was he's on it way...35mins later ...and my home not even that far from the shop same post code area 🙄🙄 very disappointed...no apology or discount offered or anything...and food was cold.
Shewa . 2023-06-27
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Won't be ordering again £17.50 for a 9 inch pizza is a disgusting price to pay way to expensive for the quality & size
Andrea . 2023-06-24
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Great pizza for decent collection price. Wish there was a Pizza Hut nearer my home
Alex Chalmers . 2023-06-23
MORE AT Google
Food was super good and the person who served us was really nice and helpful :)
Ellis l4d2 . 2023-05-22
MORE AT Google
I cannot believe pizza hut charged me 18 pound for yhe smallest pizza ever and then 10 pound for two slices of pizza melt. Never again. Food arrived cold and late. Total rip off
Nicola . 2023-05-06
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Delivery was 1 hour and 20mins late ,delivery driver had the wrong address and the food was stone cold
peter . 2023-02-27
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Pizza had too much crust, not enough toppings and I paid for extra cheese which I didn’t get, disappointing
Stacey . 2023-02-26
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Poor amount of cheese, poor amount of base sauce, which in turn made the pizza very dry.
Stephen . 2023-02-20
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Friendly delivery person. Speedy. Food arrived piping hot.
Gill . 2023-01-13
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i wasn’t given the chips or the brownie i ordered
Kieran . 2023-01-08
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All pizzas were delivered hot, and tasted delicious
Carol . 2023-01-07
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Food hot and very good, will order again, thanks again guys/gals.
elizabeth . 2023-01-04
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Pizza was terrible. Margarita not edible, over cooked.
Claire . 2022-12-26
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Ordered chicken supreme pizza and a pizza with pork, beef , pepperoni and chicken was delivered, I have a food intolerances to red meat and although I took the meat off I still had a reaction. Please be more vigilant as this could have been more serious.
Nathan . 2022-12-13
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First time trying as now GF. Was outstanding. Thank you 😊
helen . 2022-12-05
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The wrong order was delivered, but the restaurant handled it well and sent us what we ordered, with no extra charge.
emma . 2022-11-19
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Second time I've ordered garlic bread with cheese and they have forgotten to put the cheese on
Elizabeth . 2022-11-06
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Fast and good pizza. Nice staff too
Francesca Taormina . 2022-09-10
MORE AT Google
The delivery driver was lovely and had a very of attitude.
emma . 2022-08-30
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Buying frozen pizza worth it more than Pizza Hut! Never again I'm going to buy it! Local pizza shops are much better
Vahid . 2022-08-22
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Forgot sauce I paid extra for. More pricey compared to competitors. I've been on a diet so sugar is potent, but respectfully, I'd almost order a Papa John's instead. Cookie dough was alright but a bit overcooked. Delivery time was great though and I'm sure the staff are lovely.
Leafy . 2022-07-16
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Refuse to accept cash, therefore I will not be back. Companies like this are destroying our economy and right to privacy. When I now see a company going cash free I think they do not trust their staff, they are removing the need for staff ( banking ). Why are the public not seeing this? we should push against a cashless society, where at the push of a button they can freeze everything, no thanks! until you accept cash I will not be back.
Mj . 2022-06-01
MORE AT Google
Forgot my stuffed crust and the wrong drink outraged
Max . 2022-05-20
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Driver was inappropriate n tried to bully me because of my weight
Lewis . 2022-05-06
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pizza was kinda bland supposed to be a sizzler but its just packed with jalepenos.
Caitlyn . 2022-05-06
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The food was great, but I ordered regular chicken strips not spicy, which is what I got, I wasn't prepared for that
Michelle . 2022-04-20
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Pizza was overcooked and dried out, ate one slice in the rest went in the bin.
Stephanie . 2022-04-16
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Order was not received from just eat
Alison . 2022-02-25
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Service was very slow. Ice cream machine and drinks dispenser both broken.
Robert Macdonald . 2022-02-05
MORE AT Google
When I phoned pizza hut they said it would be about hour and 45 mins this is not acceptable
Mrs . 2021-12-27
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Delicious pizza delivered exactly on time. It was fresh and hot. Absolutely no complaints and nothing left apart from the box. Will definitely order again.
Barbara Stewart . 2021-12-22
MORE AT Google
Pizza was Luke warm. Greasy for some reason. Soggy. Well overpriced for the poor quality. Will not order from Pizza Hut again. Used to love Pizza Hut. Shame !!!!
Jean . 2021-12-21
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A very pleasant and well mannered delivery person and pizza was delivered earlier than time slot given so that was an even more of a pleasant surprise
Thomas . 2021-12-16
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Food was on time, although the pizza was burnt and hard the wedges were freezing as was the garlic tear and share, the cookie doughs were literally stuck together and like bricks and the cheesey triangles were not soft and melt in the mouth cheese. Usually go to dominos but thought i’d give pizza hut another go as i have had this experience some what months ago and thought it was just a bad night but clearly its just the same !
Olivia . 2021-12-14
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I am absolutely appalled. My pizza came with slices missing? almost as if someone had ate it? I have photographic evidence. Outrageous! I want a full refund. or a phone number for a manager.
charlie . 2021-12-11
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Order was wrong so disappointed
Elizabeth . 2021-11-29
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Food would have been great if order was right! Pizza was lovely. ordered caramel & white chocolate cookie dough with ice cream, didn’t receive ice cream and cookie dough was chocolate chip, don’t like chocolate chip so wasted £5.
Caroline . 2021-11-19
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Good quality pizza delivered on time.
Damian . 2021-11-06
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Don’t order from here pizza burnt and missing order when phoned up got total attitude on phone then phone got put down no customer service skills just excuses there busy
Sharon McCallum . 2021-11-05
MORE AT Google
Weird flavour like something was burnt
Laura . 2021-10-22
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Although I put the room number on my order. The driver did not know this and left it at reception. Meaning when I went up to enquire it was even later and stone cold. Will not be using again and would appreciate some correspondence on this matter
Scott . 2021-10-09
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Food arrived at 18:45, not 18:00 which your order status says. 6 tiny pieces of chicken on large chicken supreme is a disgrace. Bottoms of pizzas were so soggy they where almost through the box
Jane . 2021-09-30
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Didn’t receive the order however the delivery driver had updated this to say it had been, contacted Pizza Hut twice to be told delivery driver on the way and low and behold the pizza never came. Won’t be ordering again
Jacqueline . 2021-09-04
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The food never turned up and I having to fight for my money back. Do not order a Pizza Hut on just eat.
Michael . 2021-08-08
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Supposed to have been delivered 18:50 - 19:10 arrived 19:30. Called Pizza hut at 19:15 was told it had gone out for delivery 3 minuets ago at 19:12. An 11 min journey took 17 mins. The just eat app was on order accepted then jumped to 'enjoy your food' at 17:10 without going to 'out for delivery' stage. App misinformed customer arrived late and when I called was not offered apology. If my son did not love the pizza I would never use Pizza Hut again.
Jack . 2021-08-05
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Food Excellent, I had to call the restaurant after it was 30 minutes late to find they had lost the order!
Howie . 2021-07-09
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Food was ordered at 9, was out for delivery at 9:45. Food never came. Absolute joke
David . 2021-07-07
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This place is a joke! Placed an order online on 12th May and made payment of £55.08. A while later I got a call from the store to say they had no large premium bases of my choice left and gave me a cheaper base option in place. I refused and cancelled the order but I’m still waiting for the refund!! The store are saying that the refund should be given via online and have no control and when you call online they are closed due to Covid! Not a nice way of scamming the public! Will not be ordering from Pizza Hut again!
N H . 2021-06-15
MORE AT Google
I waited an hour and a half for delivery. Eventually the app stopped telling me when my food would be delivered and so I called the restaurant to check and the call handler was rude
Eve . 2021-06-03
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food was delivered 30 mins after the latest time quoted when order was placed. 'Just Eat' caption said 'Enjoy your food' 10 mins before it was delivered.
Patricia . 2021-05-25
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Pizzas were cold and dry. Also delivered late .x
Mary . 2021-05-20
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Ordered a pizza with dips and ice cream for the kids the app said it was on its way 1h later nothing phoned Pizza Hut they said they couldn’t locate the driver and that they would make us another pizza which we had to collect ourselves very disappointed asked for a refund but was told it wasn’t Pizza Huts problem it was just eat take it up with them so very unhappy with the service awaiting your response
Dougieneill . 2021-04-06
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Collected a farmhouse medium at a bargain price of £5 and it was really nice. Great customer service and speed.
Donna Forster . 2021-04-01
MORE AT Google
Great service, very quick & lovely food too.
James MCGOLDRICK . 2021-03-26
MORE AT Google
Delivery driver was great at social distancing and was friendly too.
Laura . 2021-03-19
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Used for the first time. Ordered online, arrived within stated time and all as expected. No issues and will use again.
Colin Speirs . 2021-03-17
MORE AT Google
Food was really tasty and the service was exquisite!
Taylor . 2021-03-06
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Good hot and delicious, was delivered early,
Elizabeth . 2021-03-06
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Ordered a gluten free pizza tonight for the first time from pizza hut, there was no option to choose a larger or smaller size only medium which was fine. The pizza arrived and it was much smaller than a typical medium pizza, the base was solid and tasted of nothing, there was barely any sauce or cheese and the pizza was just bland. I've had far better gluten free pizzas from supermarkets for a couple of pounds and I paid £18 for this. Disappointed is an understatement! Ended up picking the pepperoni and cheese off and binning the base. Only reason I'm giving 2 stars is because it's not the restaurant's fault it is the same in any branch plus delivery was quick and the driver was friendly.
Amy Armstrong . 2021-02-27
MORE AT Google
Easy to order from Pizza Hut menu, food delicious and delivery early.
Elizabeth . 2021-02-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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24 Opinions
Delivery staff rude & unprofessional, mozzarella dippers could tan a window they were that solid & a Macintosh microwave macaroni would put the shambles that appeared in the wrap to shame. Over all diabolical 👍🏽
46 Opinions
Will definitely not be going back, gave my order to woman behind till and made clear NO nuts were to be near the food as there was an allergy to nuts so man brings our food and asks what sauce was to be in one item and after we said he then says he put Nutella on it and made it next to an idem that was for me who has a nut allergy and we watched this happening, they then argued with us when I said if anything happens to me I could end up in hospital and said to my boyfriend if anything was to get remade we would need to pay again, not happy with this place and will not be returning would not recommend.