Subway Kettering in Kettering

Out of town visitors, popped in for lunch. 2x footlongs and 2x salad boxes. Generous serving of food and very attentive staff

I missed a single phone call that lasted about 9 seconds and had the restaurant staff have a go at me lol

Awful customer service. Avoid this branch

Food was really good but they packed the wrong crisps so 4/5

It was delivered missing the crisps I selected only the sandwich and drink was delivered friendly guy

All bread we chose is normal but store toasted it which we don’t want it but no choice and eat it plus bbq balls missing

My sub roll looked like it had been thrown together, the roll wasn’t fresh it was all stale and flaking

Waited over an hour for my food and still not here

my sub was missing the cheese and my chicken bites were missing the sauce bit otherwise was nice

Sadly the greed of the corporation has ruined this place for me! The prices of the food kept rising at above inflationary rates , but that was sort of OK while they still had a decent rewards system. However Subway published a new Subway app on the 14/5/24; in the process they deleted any points you had acquired, AND they also changed it so that you have to spend WELL OVER £100 to earn ONE free footlong sandwich... Their new app doesn't work well either, and now you CAN'T scan to receive points, & CAN'T even scan to get any free "gifts" (read bribes) The app takes about 10-minutes to load; the new app is clunky, slow and definitely not user friendly, nor is it intuitive to use. If you forget your password by the time the system sends you a reset your password code it has taken so long to send the code to you, that the code has already expired! Why reinvent the wheel, or, why make a new app and not just update the perfectly fine old app??? AHHHH OK you did it that way, so that you could delete everyone's unspent loyalty points AND make the new loyalty points worth about 1/10 of the value of the old loyalty points (read corporate greed and a lack of customer respect!) Oh well, I guess I'll be eating here very rarely now; given what you've done to the value of the loyalty points, perhaps I'll visit 1/10 as often as I used too... I hope you lose so much business because of your corporate greed that it is truly painful! I'm always well looked after here, and made to feel very welcome, as is Sally Assistance 🐕 too! Lovely fresh food with a large selection to choose from, and good traditional service.

Thank you for my lovely meal and thanks to the friendly delivery driver 🙂

There was a hash brown missing and no cheese in my stacked Bacon and cheese submelt. Unfortunately I did not enjoy as much as my last order.

Food hot and fresh. Drink can nice and cold. Very tasty thank you.

sandwich was a sloppy mess and not flooded was all open in wrapper

Food is absolutely great as always! I guess the lateness with the delivery might have to do with the shop being busy and there were lots of deliveries. Thank you for yet another delicious sandwich :-)))

quality and quantity 👌 perfect

said order was delivered, checked video doorbell and no sign of delivery

one of the orders was wrong and we were charged for a ‘free item’ that was meant to be 3 cookies and it was only 2 in the actual order.

Great courier and the sandwich was STUFFED! I'm always buying mine delivered from now on!

Amazing food but slow service but worth the wait

Hasn't been delivered, went to the wrong address

Thank you so much, sincerely, 3 hungry and appreciative groomers

Was good but the sauce was a bit too much and wasn’t very warm .enjoyed the nacho cheese chicken tastes nice .

ordered vegan cheese on 2 sandwiches and there wasn't any in either of them. took an hour to arrive and app wouldn't update. very helpful when I called the restaurant for an update though. just eat said 1.45 arrival and it came at 2.07

The subway came very cold and also they didn’t heed any of the instructions such as adding sweetcorn and pepper and ketchup. It came very bland and only with lettuce which is very not good quality.

Not very good took really long

Left out my drink told me they will bring it back to me but never turned up at all, disgusted with this service

it came at 1:30pm really good 👍

The Breckwich was delicious, especially the perfectly runny eggs! Will definitely order again, thanks!

Cold, wrong drink, not a good experience

Meat was grey chewy and full of fat

drink was missing from the order

Had to phone the shop with a question. The staff member was really friendly and helpful. The driver was also great. Would definitely use again.

For the first time I'm a little disappointed. My tuna sub was lacking in tuna and other toppings but absolutely drowned in sweetcorn. This just made it wholly unenjoyable.

Once again recvieced toasted subs when clearly asked for non toasted cold salad on hot sub roll is vile just stop and read the order's next time 30 quid in the bin.

I was so grateful for this delivery as I was having a rubbish day . It was awful weather but delivery was swift and my delivery guy greeting me with a smile. Thank you so much!

Always quick delivery and great food :)

Always a wonderful service and delicious food. 10/10 Whenever I find free cookies in my bag, 11/10 :)

Always well prepared and delivered on time or early

Food is always amazing. Delivery instructions followed. First place I think of ordering from

Good hot tasty food, breakfast sub was amazing 🤩

Food was warm and tasty. Salad in the sandwich was fresh tasting. Delivered with a smile

Delivery was shockingly early, the food was absolutely delicious. My new favourite place to order from. Will be ordering again today 😀

It arrived untoasted and usually I ask for toasted. Don’t believe there is an option for this on the app?

Despite asking for no sauce they added mayo which made it totally inedible so it ended up in the bin

Amazing delivery, nice note in my order with a free cookie!

was so delicious but gave me an allergic reaction so 2 stars

No complaints, good comms with driver who struggled with address, no stress, order arrived within time slot.

Ive been in subway yesterday when i was on my break nice and quick service and sandwich was excellent 😊

The best it’s ever been! Didn’t scrimp on the toppings or dressing, overall fab sub 👌🏽

Ordered Turkey breast, got sent chicken which I’m allergic to. Just eat won’t refund. Sub was also freezing cold.

Food arrived quickly and was very fresh. I was pleasantly surprised as I used to order from the other Subway on Northfield and that one is always a massive disappointment.

Amazing salads! Really impressed with how much salad we received in each box. Saving some for tomorrow. Arrived before the estimated time. Excellent service thank you.

Absolutely amazing customer service, the people at subway are so kind and they put a smile on my face which is what I really needed today, they’ve got hearts of gold 💛

Where I can send the picture of the sandwich which included sweetcorns?

Good subway, always very warm inside. They put a lot of food in your sub, worth the visit.

Flies every where. Was not a pleasant visit

Food was a little chewy, like it had been out for days, especially the cheese balls. All food had been squashed into one bag, the garlic bread was all squashed together. And my sons cookie was in with all the hot food, also all broken and squashed.

Really good food, best ive had in a long time, the owners are lovely too, always happy to go here :)

Quick service, good portion of food, fairly priced and friendly staff.

Came in today, food was okay, but was constantly harassed by flies while eating, put me off my food

Drivers don’t read delivery instructions. Food was taken to the complete wrong address and I had to walk to collect it from the driver

Perfectly made up sandwich 🥪 with fresh ingredients which was very very tasty.

Food was soggy so dont know if that’s fault of delivery driver or restaurant. Also the nacho cheese bites were cold, and the cheese was rock solid so that’s definitely the fault of the restaurant. Safe to say i will not be ordering from their again.

Love the subways salads all ways perfect 🥰

Great fresh food, at a fair price for such a concession with a big choice of sub sandwiches 🥪 😋

Shocking didn’t even get half my food

We asked for our subs to be toasted and they arrived not toasted and really cold. It spoiled the meal

Beat Subway I’ve had in a long time. The store is really clean and well looked after, the staff were well presented and friendly. The man who made my order asked if i was veggie, and changed gloves when i said i was vegan. He also warmed my plant patty which I’ve never had before. The salad was all way fresher than other stores I’ve been too, and my sandwich was generously filled! Over all a really good sandwich i really enjoyed, thank you.

As subway should be able to choose what you want

Vouchers from subway sent to me weren't accepted , I was told only the rubbish Subway in Silver Street accepts their Vouchers!!! That seems well off and unfair after already ordering and this restaurant hasn't even got a toilet or handwashing facility yet has seating ...

I am not a fan of subway anyway.

Quick bite from Subway after long time. Subway always in my top list for healthy n made by ur own choice sandwich.

Can't go wrong with subway it's always good where ever you use them in the world.

Excellent service and quality food.

Friendly, quick service and staff is always smiley, very clean and spacious place. Best Subway in Kettering, well done guys

Staff is friendly and the place was clean, fairly busy on Saturday lunch time. Would definitely go there.

Not amazingly fresh looking salad not amazingly nice tasting food at all and for some reason gave me a vegan meatball sandwich instead of a normal one. 2 bites later it was binned I for sure am not returning

Was ok, I had steak and cheese on seeded bread. Should normally be £6.50 ish for the footlong. Don't think it's worth that, but I had a voucher which caused issues in the store, after a while it was accepted but sandwich was cold by then.

Gotta love subway the foods awesome

Amazing food brilliant customer service definly recommend going there

Nice foot long pigs in blanket meal here today , very tasty and not bad value at £8-39, with a latte and a cookie

Visited today 23/10 with 5 children and two adults… massive order and our kids were chaos but well managed and brilliant service. Thank you for the cookies for my rebel lot! I honestly must have looked stressed! Well done Subway Kettering team for making our lunchtime easier! It’s much appreciated

Very clean subway and I always order the same from ever subway and have felt overcharged for an extra topping but not this time. Lovely staff will definitely be eating here again

Always good portion of salad in sandwiches.

This is the best Subway in Kettering Town centre in my opinion, their customer service is excellent and they're so friendly, food was brilliant, everything looked very fresh in the refrigerated part and the hot food section was piping hot. We have a fairly unusual order between my son and I and we felt easily accommodated. Will keep returning 👍

The place is clean and food is fresh. Very generous with the filling. Best I have had in any Subway. Very friendly staff, warm and welcoming. They even let me sample sauces when I wasn't sure what to select and luckily they weren't busy at that moment. Unfortunately cannot dine in due to restrictions.

Typical subway like most.. the seating isn't the best. Ripped seats not the best.

Fast friendly covid safe service and of course a really great sub. Never had a badb subway recommend.

Good sandwiches but the shop is dusty

Just bought a foot long chicken and bacon and it was amazing, it makes a big difference when they use fresh meat and vegetables, also they put some much in the sub that i was struggling to finish it and that never happened to me before! I recommend it!

Nice and friendly, great food and service.

Best subway in town, very generous with their portions 😍

Good place, very full sub, usually at subways around the area they are a bit tight!

Trying to charge extra after being payed for on just eat

Clean, good service and very friendly staff, always good food and nice atmosphere highly recommend.

Disgusting, you say it’s a 5 star but I worked at subway before and I can tell you that they are definitely not. Could see about five unhygienic things they were doing. Gone of food, unwashed tables and the man used the veg knife (green one for cutting the sandwich in half) for meat 🤔

Beg & non veg combo. Good choice. Healthy i think

Ordered through just eat there was an error with my order so I contacted just eat who advised me to ring the restaurant. When I rang I was greeted by a very rude manager who was very unhelpful and refused to help in anyway. Very disappointed.

I liked the service I love sub but I don't like wrap here but overall its good taste