Subway Haddington in East Lothian

Nice "chippie" to get a typical British fast food

Ordered chips cheese and curry sauce. Have ordered this many times and haven’t had a problem. However this time it came cold. The chips were barely warm and it was as if the curry sauce was straight out the fridge. Not happy with the customer service I received when I called about this. They were arguing that they packed it themselves and basically calling me a liar and asking in a rude manner what I want them to do about it. Regardless of who packed the meal it doesn’t change the fact it came cold. Shocked at how I was spoken to as I thought this was a great chippy.

Delivery great food average compare to others we’ve used.

Great delivery and plenty cheese but not a lot of chicken or salami. Could only taste cheese. For the price of the fillings should definitely have more

Excellent delivery but wrap could have had more chicken than salad for the price

£33 for a cold burned pizza and sausage supper waited 2 hours and they have forgotten the juice called to complain to be told the pizzas not cold and not to order from them again

Harrassed in delivery for delivery charge although promised and paid for inline (free delivery) awaiting refund

Restaurant offers free delivery then asks for money at the door and threatens over the you if you don’t pay or complain. Food returned and reported. Unfortunately the delivery person is unaware of this. Avoid at all costs.

I ordered a 16” pizza online waited 1 hr 15mins only for the wrong pizza to be delivered I tried phoning for 20 mins couldn’t get through so had to take wrong pizza back down to shop 😡 when I was just about to leave the shop once they eventually cooked the right pizza. I watched them take the pizza I returned (which my son had 2 bites out of) and put doner meat etc it on it and serve it to another customer 🤢 I won’t be back

Chicken kebab, just what I was looking for after a super long day at work! Loads of beautiful fresh salad. Lots of well cooked, succulent chicken and in a fresh pitta bread! A healthy option from a takeaway. They are constantly great! I pre ordered for it to be delivered when I’d finished work and it arrived right on time and piping hot! Thank you very much.

Very polite full staff. Place is clean.

Seriously 1 hour 50 minutes to make a delivery literally 2 minutes up the road to me is quite simply unacceptable !! When I phoned to enquire where my order was after 90 minutes btw I was told they were very very busy ( not my problem really) Well guess what as a long standing regular customer you are going to be less busy without my business I’m not prepared to wait nearly 2 hours for my food

I would give 0 stars if I could. Rude man over the phone! Disgusting language and behaviour.

Really tasty food and fast service.

Ordered a 12 inch pepperoni pizza which was amazing delivery took a while just assumed they were very busy

When in Scotland, I like to eat traditionally, so I was pleasantly surprised to get a perfect fish supper. Go for it. Take-out

Crazy just been charged £36 for cardboard pizza and missing icecream Never again !

The vegetable kebab is excellent. Generally, the vegan/vegetarian options at your typical chippy are limited and often only consist of a heated-up processed veggie burger, out of the freezer. Therefore, I was a little dubious about what I was going to get. The kebab far exceeded my expectations and is probably the best dish I have had from a chippy. The chips were pretty good, too.

Used to order from here frequently however, when I recently placed an order and wanted to pay by card like I usually do I was informed they do not accept card payments from phone orders and never have. When I explained that I had previously I was rudely told that I must be thinking of another takeaway.

Placed an order, waited over an hour and a half for delivery. Phoned shop and told me they would cancel my order, no refund given, tried speaking to them on the phone but was told I had to contact their website support to get my refund. Tried calling, was on hold for 30 mins, told refund would be processed not never received my money back. Their loss as I was a regular customer but won't use again

I’ve been a customer at Marmaris since it opened years ago and it has always been the most reasonably priced and one of the best takeaways in the Haddington area. Unfortunately their prices have rocketed recently and the quality has dropped. The cost of my order for two chicken kebabs and a small portion of chips increased by over £4.00 in the space of a week! The quality of the chips was rather poor and the box was only 3/4 filled anyway. The salad with the kebabs was not up to the usual standards either. Unfortunately this price increase is not sustainable for me and I’ll have to find another option.

Ordered 2 chicken kebabs last night, friendly lady served me and didn't wait too long. It had lovely fresh red cabbage and onion, different to other ones I've had, tasty chicken too. I'll be back

terrible. got verbally abused by the owner.. because l dared to complain about my waiting time..when they served 7 people ahead of me.. when l mentioned it..the owner shouted at me "don't come back " l walked out... but thought WHY.. so l returned and told him why.... got a half of a half apology... not good enough. 20 MINUTES FOR A SIMPLE TAKEAWAY. customer service NIL

Missing items in delivery, called to be told sorry it will be with you soon, but nothing. When i called back again got nothing but bad attitiude from them and trying to say i must be wrong! Eventually he said they would give me refund but still nothing!!

Lovely Staff, Always friendly and inviting. Wont go anywhere else in Haddington:)

used to be my go to but ordered food tonight, waited for 2 hours, phoned, heard him have a whole conversation with the delivery driver where he said he'd been to a block of flats... he then confirmed that I was in a flat and explained I live in a house so they had the wrong address (address definitely correct on order). He asked me to check the doorstep so I did, nothing there. They phone back five minutes later and apparently it was their mistake and it wasn't a block of flats and they had delivered it at 6pm, but my order tracker was clearly showing it hadn't been delivered. they said no refund because it had been delivered on their end, despite already admitting they'd been to flats not my house. 5 minutes later I get a knock and suddenly the food is on the ground (stone cold) and the delivery driver is claiming it's been there the whole time and that he knocked repeatedly (I have a camera at my doorway so even if they hadn't actually gone to the wrong address, even if I somehow hadn't heard the knock, even if they had somehow phoned me 3 times and it never showed up on my phone, I would have got a motion notification at the doorway...). mistakes happen but not on trying to pretend they delivered it 🤷

Warm, friendly service even when it's very busy. The fish suppers are really good along with their pizzas

Excellent high quality kebabs! Fresh crunchy veg and properly marinated and cooked shish kebab meat. Usually packaged in a way that survives a longer journey home too.

George and the rest of the team are always spot on with their food. Very crispy fish deep fryer in beef dripping, delicious is a simple way to describe this traditional food.

Excellent chipshop and very tasty mince pie and jumble sausage supers and cooked fresh.

As good places to visit all year round

Nice fish and chips kebabs really nice

Awful takeaway Fish looked and tasted like it was a reheat from last night

Food was amazing. Delivery came early.Thank you do much for your service and professionalism. Happy New Year !!! All the best !!!

Lovely chip shop, selling freshly cooked food.

Cracking good chippy - can't really fault it - our food was cooked fresh - tasted fantastic and wasn't overly expensive - can't fault it 4/5

BRILLIANT CHIPPY MOST THINGS ARE COOKED FRESH WOULD HIGHLY RECOMMEND IT

Absolutely disgusting, got chicken pakora, 4 bits for £5, couldn't even eat one..... revolting

Top quality take away food. And great service too. Quick delivery

Spot on, will be a new regular haunt. Food was warm, fresh and tasty and reasonably priced. Thanks!

Always excellent and well priced with great friendly staff.

Great food, friendly staff and quick delivery would recommend.

Excellent food and staff! Would highly recommend

Staff were very helpful and friendly

Good take away. Kebabs, pizza, fish and chips and more. Plus friendly and polite staff. 5*

I love Subway The food is absolutely amazing Love it so much My favourite thing is the chicken tikka subway.

Great food Great atmosphere Great service

Nice and fast fast food!!! Tried fish&chips!!!:-)

Lovely staff , great selection of food and drinks and very good meal deals all in all 4/5

Go to any subway anywhere else and the service is fast and the food to a standard and thats the simplicity of Subway that has made it a success.Sadly the Subway in haddington feels like a backwater and the staff reflect this. The staff are either distracted such busy talking with their friends or being yelled at by the manager whose service is itself perfunctory. Why is Subway popular in Haddington? Because its better and easier than going to Tesco and thats all.

We are and have been long-standing and very regular fans of Subway all over the country, even internationally. We must say that this Haddington Subway is one of the best we have ever visited. Why? Not only for the great value and quality of the sandwiches, but because we so very much appreciated the young manager and his exceptional helpfulness in preparing our Veggie Delights just as we required it for our long drive south. He went truly "above and beyond," for us, and we are truly grateful!

Great quick service, food is fantastic! I wouldn't go anywhere else.

Used to love this place then I don't know if they started slicing the meat thinner or just putting less on but the spicy italian now just tastes like bread and lettuce. Then anytime I try to get a meatball one there's never any meatballs left. Even at 10.30 on a Saturday morning they've none. The person in charge of keeping stock needs a slap. Saturday is the busiest day. To run out that early is just plain poor management. Went in for 6 footlongs then left with nothing and went elsewhere.

Love this place food is amazing kebabs pizzas are out of this world

Subway as expected. But not all breads or fillings available after the shop had been open for 3 hours. The worst part of the visit was the amount of flies in the shop. Half a dozen at least buzzing around the place. The general cleanliness of the shop was questionable. It was rather dusty and the floors were dirty.Staff were friendly though and efficient service.

Brilliant food, service and staff.

QUESTIONS. When in this shop open. When does it have bread When does it have drinks When does it have milk. WORST SUBWAY IN SCOTLAND

Over the course of a week I tried on three separate occasions to get a Subway. However, the shop was closed on each occasion by 3.30pm. If the shop is meant to close at that time why do they advertise the shop is open till 6pm.

Got 6 subs, not one of them were right. Even better, made her job easier and gave her a list to read off and still got them wrong. Then tried to call them atleast 10 times, no answer. Then went to the shop and asked for full refund and was refused rudely and told to leave before they call police. Never again shocking service.

It is a chain and fairly standard in what it does. There is no espresso option for coffee (which is what I normally have for breakfast) but it’s generally okay. One very positive point is it is very friendly and I give 10 out of 10 for friendliness!

I had a cheeseburger with salad was lush

Svetlana's wee shop holds a well chosen variety of 30 to 40 artisanal cheeses

Ordered from here for the first time, after a couple of minor issues with other chip shops in Haddington. Excellent prices, even though the prices are quite low, the quality was high. And definitely a massive amount of doner meat. Only reason have given 4 *,, not 5 is, was a assuming the pizza as a doner came with chili sauce, as was asked wen ordering, do I wish to have the sauce as well. Said yes then was charged extra for sauce, and pizza came with chilli sauce and, I think it was garlic mayo. But to be honest could have a miscommunication, misunderstanding. Staff were friendly and polite.

Why is my phone telling me i have been here. I have never left my own country???

very nice meal fish and chips tasty although fish a little dry but did enjoy

I went in for a few subs on a Saturday morning. The gentleman working there was friendly, attentive and served me quickly. Really sorted out my hangover in a jiffy. I would totally recommend!

Probably the best takeaway in Haddington. All the food, even the chippy stuff, is always fresh and tasty. The family that run it is lovely too.

Brilliant takeaway.. Lots of great food to pick. The special chicken kebab is amazing. Always delivered quickly and piping hot. Friendly staff.

I just love the hot chocolate from subway. I use to go to have alot of hot chocolate there. it's nice for a quick bite .

The special chicken kebab is a favourite!

Excellent for quick lunch if you are short of time. Decent variety and good quick service. Would recommend.

Margarine is a great takeaway the food is always great

The food is good for a subway and they are quick in dealing with customers although we stopped going when some of their staff started to comment that our choice of bread wasn't to THEIR taste as they thought flat bread was disgusting: once was an irritation but repeated comments like this made us not want to go back ever again.

Great food. Donner calzone is awesome and huge nice staff as well

Average. But that's just my personal opinion. Parking is free right outside.

This Subway is by far the best subway I have ever been to, the staff were outstanding, friendly and I would not hesitate to recommend to anyone. The food was fantastic, great atmosphere, great staff. THE BEST!

Went for a takeaway Scott was brilliant Asked the right questions .... Good all round .... Will be back..

Terrible customer service from some individuals. Not impressed by assembly of Sandwich, rushed to say the least. Availability of ingredients is limited.

Great Takeaway food, portions are good sized, and the owners are superfriendly, too. and they don't charge if you want your sauce in a container like the fussy customer i can be.

The food is good and MOST of the staff are lovely but a woman named Eve who works there is extremely rude and put me and many other off going into the shop.

Not a lover of subway so when I seen salad advertised I thought yes that will do me, salad of the day £2.50, have gone on two occasions and yes you've guessed it NO LETTUCE, and all this before the lunch time rush, the staff...

Very friendly and efficient service, tried the Nachos they were lovely, would recommend if in the area.

Nice friendly staff, subway just dosen't do it for me I'm afraid. enjoyed the hot chocolate. Subways are the same all over some people just cant get enough of them.

We went to subway this morning and was treat horribly when we walked in they weren't bothered that we were even there and when we were served they were more interested in each other than actually bothering to take any interest in to what we would like

I went for my lunch and the minute i got in the door it smelled horrid and there was a massive queue. It took them about 7 mins to actually serve me. The sauce dribbled out of the sub and there was no syrup in the juice! :(

Terrible service again food just thrown on zero for presentation. Desperate to get the money in the till don't give you time to order all you required. Asked for a simple order .... This will be extra for this and that I said I didn't care I wanted what I had asked for. Very messy counter food everywhere hope a vegetarian didn't mind chicken etc being on the work surfaces. Environmental health would of had a field day. Food tasteless have to have sauce on to give it taste .... oh wait she didn't add it to my salad like I asked to I was too busy paying for the order before it was even half made so I didn't notice. Definitely won't be back to this particular shop.

I have a catering service, if I had treated my customers they the do, I would have none, the attitude was shocking, definately won't be back,