Subway in Southend-on-Sea

Very unprofessional store, most of the times they send worng order & never accept. I ordered veg sub and they sent in non veg to me. Avoid this store & try other sub stores near by much more professional & friendly. We waited for order around 1 hr 30 mins and then got the wrong order. When I highlited this to store simple answer was we cannot do anything. In my last experience when I went into store for pickup, people were smoking inside store and store manager didn't even bothered to stop them. Very unprofessionally run store. Strongly siggest to avoid this

They are not closing at 10.30! They said we are doing other things. Wears

Good place to takeaway and eat in aswell

Can't beat a toasted fully loaded feast of meat with cheese, meatballs and loads of toppings and sauce! Not cheap but very satisfied!

Really friendly helpful and efficient. Delicious fresh subway platters.

Good for Stomach and Pocket ☺️😂☺️☺️

Nice freshly prepared food at a reasonable price. Always good for a takeaway meal.

Really friendly staff and quite a neat and tidy shop. No complaints really.

We popped in Friday evening for a subway, it was around 9 and our local one was closed. So we travelled down to this one and was met with such fantastic staff. They let us try some of the sauces as we were unsure what to have as our usual one was out of stock. To be fair the food is always good from Subway in general, but the service we got here was so lovely and friendly, that today we drove out of our way regarldess just to go here again. You can't beat good service!

The worst salad box I've ever had from subway - piece of advice don't order from this store on the app as the box was less than a third full..

Helpful staff and friendly. Good food for a subway

Staff were very friendly and helpful and food delicious.

Need to be quick with delivery orders as drivers waiting 30 minutes.

not enough fillings in the sandwich

Great service. Good food. Good for deliveries too

Fast service friendly tasty food

If driving easiest subway in Southend to use. Great people a d never had a problem

Unprofessional staff . Very rude . I ask for takeaway . Him Bring me the sandwich with napkins . Don’t ask me for bag or anything... and very rude with delivery guy when him came to collect Delivery order.

Specifically made them aware of diary allergy on the notes but they sent food with dairy in anyway, which if eaten could have been disastrous. Subs were cold with hardly any salad or any of the other fillings ordered. When I rang to complain about the dairy the girl was very apologetic but the supervisor / manger didn’t care less. Trust me when I say I’ll never order from there ever again….!

Tasty meal, would recommend hearty italian with the meatball marinara

Placed an order clearly asking for no gherkins got home to find this simple request was to difficult so sandwich totally ruined, thanks for that.

It's over priced for what it is

The best Subway franchise in Southend and probably whole Essex and beyond. I like their friendliness and attitude, the speed of service and punctuality. As a former sandwich artist I know what I mean.

Ordered a salad through Deliveroo, got a much smaller box than usually and barely any ingredients inside , no sauce - awful

Was good considering I went favorite chicken

had a delivery from Just eat , came in a nice box but the two sandwiches were squashed. They were cold and the cheese just congealed in to a lump . The hash browns were cold and like chewing a flipflop....oh and the delivery was late. So overall it was awful.

I ordered here threw Just Eat on the 19th October. I called them up when we recieved the order as the bread on both subs were wrong and 1 didnt have any cheese like we ordered. I was told by the store assistant that we would be able to have a full refund or a cookie.. Obviously I asked for the full refund, and when I did, he told me no problem and hung up the phone. Which I found quite rude. At this point, the payment was still pending in my account. On the 23rd October the money was taken from my account for this order so I contacted the store again. This time I spoke to a very polite girl who said she couldn't deal with the problem and she will get the manager of the store to contact me either that evening or the following day (Saturday 24th). I recieved no phone call. I then called the store again today (Sunday 25th) and was told that I had to go threw Just Eat to be able to get my refund. I told him that I was never told this to begin with and was told that I would be getting a refund and the manager was going to call me. So yet again, I have left my number and still waiting for the manager to contact me. I am furious as Subway is not cheap and when you get promised a full refund, you dont expect to be messed around as much as I have. Will never be ordering from this store again.

Ordered via deliveroo food was stone cold and 2 of our orders did not have double cheese as requested ..called the branch very unhelpful man who said someone would call me back ..still waiting ..dumped the food in the bin and now going to get something else to to eat. Called deliveroo and they credited 50p to my account..laughable for a 24 pound order if I could rate zero dtars I would have

Food is nice and fresh staff are very nice as well very small building 2 tables and can get very busy great for a take out parking is also very limited

Unfortunately the sub i had tuna had very little tuna in it and was very disappointing for the money. Went back to try them out again very little tuna again so would not be going back to this one. I found one that actually puts some tuna in there sub highly disappointed here...

Lovely food, friendly helpful staff always a pleasure to visit.

Nice healthy food, convenient. Helpful, polite staff.

Their salad bowls are yummy & filling & good for slimming world

Great food. Great staff. The girls where wonderful. Everything spotless. Highly recommend.

Used to really enjoy subway meals until they started using halal meat

Bread was very dry compared to the other subways in the area. The man who made my sub wasn't very good at spreading my vegetables. I'll go to the Southend store if I want a subway next time.

Simetimes I get a sandwich here on my lunch break. Food is very tasty and the staff is friendly.

New review :Sazra (not sure if spelt right) is a credit to your store great customer service and showed me what the ultimate chessey garlic sub is really like she deserves a pay rise or at the very least an award great sub thank you

Always closed by 10pm when it says clearly 10.30pm on the door.

Food's alright only a small Subway so doesn't have the choice the one in town has

Love a subway. Reasonably priced healthy option for lunch

Need a sandwich? This place has to be top of your list.. Just watch out for those with allergies ok

And this 1 Star is being generous!!! A dead fly in my wife’s sub! Ok fair enough it happens but to be told she’s not getting a refund is beyond a joke! Like anyone would want a replacement after seeing that!!!!! I would avoid 👌🏼

Subway is an ideal place for lunch, so many options to choose from. But the staff were talking to eachother and swearing right behind the food counter and could be heard on the other side of the store. Not what I want to listen to while I'm having my lunch.

Staff are polite and service is quick

Nice sandwich but 4 quid can have a proper cooked meal for 5 in a pub think is over priced but nice

Great service, great quality food at a very fair price.

Great service good with the kids and the sandwiches were good, NOT the sloppy mess a couple of other subway stores have churned out recently(Chelmsford). They have restored my faith in subway

Perfect, always quick and they bang out a great sub!! The staff went the extra mile and made me feel so subway supermarket!!

Always love a good subway! Right on the side of the road so easy to get to but not so easy to find parking (if your quick use the pub car park 2 mins walk away). Staff are always friendly and never had a bad sub from here! Don't forget your sub card or phone app so you can collect your points for free subs in the future!

Friendly assistance and polite... clean

I went to this shop and stood there looking at the menu and was asked if I needed help I said I'm just looking at the moment thanks and for a bout 5 minutes he stood there saying 'can I help' 'yes please' and the service here is horrible, they can't understand anyone and they stand there doing nothing sometimes when it is busy