le rooster ( DUP) in Southend-on-Sea

Restaurant at the end of the pier. Had teas and hot chocolates here after a lovely walk down the pier.

Very unprofessional store, most of the times they send worng order & never accept. I ordered veg sub and they sent in non veg to me. Avoid this store & try other sub stores near by much more professional & friendly. We waited for order around 1 hr 30 mins and then got the wrong order. When I highlited this to store simple answer was we cannot do anything. In my last experience when I went into store for pickup, people were smoking inside store and store manager didn't even bothered to stop them. Very unprofessionally run store. Strongly siggest to avoid this

"Waiter, you have your thumb in my soup !" "Don't worry Sir it's not very Hot".

Awful experience we have alway ordered from this company but think I will be thinking twice about ordering from this place again its dreadful I ordered the food at 12:39 today the 11th December 2024 and didn’t receive the order until 14:30 which from a fast food place you would expect the food to be hot and it was only just warm don’t think I will be returning to the pizza place again and wouldn’t recommend

Ordered a sausage sandwich and the sausages we're black burnt, so I asked for another one which the lady gave me, she brung it out to me and it's it's different sausages but still very burnt and frezzing cold, They have ovbs been sitting for a while and re cooked more than a few times absolutely awlful and I will never eat out of this place again, disgusting