Based on 100 opinions finded in 3 websites
Based on 100 opinions finded in 3 websites
Nº 738 in 803 in Southend-on-Sea
Opinions
Food is absolutely horrible DO NOT ORDER
Ashley . 2024-06-15
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Quality of food and the taste was terrible , would not be using again
NICHOLAS . 2024-05-24
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Pizza was ok but the wings wasn't what was expected
Courtney-paige . 2024-05-18
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awful food, bland pizza. delivered 1 hour late, refused to give any money back for the late delivery, did not give us the whole order. avoid.
Lisa . 2024-05-04
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was late and cold when it turned up
Louise . 2024-04-27
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food arrived 25 minutes late , cold and potato skins where lot just potato wedges in a takeaway tub with cheese over the top , when drop on floor by accident ( after informing restaurant unhappy with order ) they were a just a mass of potato stuck together with cheese , will not be ordering from here again
karen . 2024-04-26
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Over 2 hours from ordering to delivery. Quality of food was poor. We will not use this restaurant again.
Debbie . 2024-04-17
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All the food arrived cold. Cheeseburger had some really hot spicy sauce added to it, that hadn’t been requested and ruined it. The same sauce was in my daughter’s chicken wrap, making it inedible for her.
Annabelle . 2024-04-17
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Avoid at all costs. Late!!! It would be quicker to fly to Italy and eat a pizza. When it did arrive half the order was missing. I assume the driver got peckish on his way. Food arrive stone cold. Called the shop had no clue about the missing food. Had no solution. Operationally the worst business in the UK. Left hand and right hand clearly don’t communicate.
Jon . 2024-04-03
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Pizza was cold on arrival. I appreciate that they were busy, but I'm still disappointed.
Anna . 2024-03-31
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Ordered 2 portions of bbq wings, only 1 was delivered and was freezing cold, told them I wanted 2 hot portions, waited another hour and they sent spicy wings which nobody likes! Rubbish!
melanie . 2024-03-31
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NIce but was cold by the time it reached us after 55 minutes.
Donald . 2024-03-22
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Am expecting cold food if it ever turns up. The lateness is estimated as it still not here and am not biofilm it ever will. Am sure Just Eat will not do anything to resolve as usual
Matt . 2024-03-21
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Pizzas were fine, but ordered two cheese burgers and they came without the actual burger. We just had buns with cheese and sauce….
Megan . 2024-03-17
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Under cooked not what I ordered very poor quality, service and pizza is not edible very disappointed
Irene . 2024-03-16
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I wish I had looked at reviews. said would be 45 mins but over 2 hours. Rang multiple times but no answer. Food was cold and shocking. Tuna pizza was meat feast with a teaspoon of tune on top. not sure what my meat pizza had on it as it tasted off! Garlic bread like rock and pizza jot cooked o. bottom. Spent £40 with them and will never order from there again. It was inedible.
Andrew . 2024-03-05
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Did not give any Oder updates. I didn’t recieve my order And they turned off there phone so I could not contact them. When I’m clicked where is my Oder they said it was on its way. 35minutes late but still did not receive it.
Jordan . 2024-03-05
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The order arrived late. When I tried to ring the restaurant the number just went straight to voicemail constantly. When I went to the restaurant location (458a Southchurch Road, it didn’t exist.
Lindsey . 2024-03-03
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Food is nice for the price, however I only got 4 bbq chicken wings instead of 6
melanie . 2024-03-02
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Ordered 3 pizzas last night only 2 toppings on each one,3 pieces of chicken only got 1 banana milkshake got strawberry one.late coming never ordering again from them worst pizza I've had
juneviolet1949@gmail.com june1949 . 2024-03-02
MORE AT Google
chicken hot, no tandoori chicken or chillies, chilly mill y no jalapeños, normally excellent, not this time unfortunately
mark . 2024-03-02
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Ghost restaurant. Your order will never arrive. To avoid !!
Matthias Andreuglück . 2024-02-15
MORE AT Google
not happy they cant get the order right but there pizzas are lovely! stop letting yourself down.. give me what I order! and pay for
nikki . 2024-02-05
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The order was so late kept being told it would be 3 mins… and the order was wrong when we got it and missing things and cold absolutely disgusting avoid!!!!
Wendy . 2024-02-03
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Worst service ever didn’t answer phone when was 45 mins late and food was cold useless
Brad . 2024-02-03
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Really nice food and delivered earlier than stated
Annabelle . 2024-01-31
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This place is awful. I ordered through Uber eats and never received my order after 3 hours wait. The phone number showing on the app is a wrong number. Every time I call, someone picks up and claim that this is not a restaurant phone number, it's a personal number. I ordered some dinner tonight and my baby girl was waiting for the food. She kept crying until she fell asleep and this broke my heart because I promised her that we'll have pizza for dinner tonight. I really despise you guys for letting me down like this. I hope you run out of business because you're so unworthy and so unprofessional. Worth to mention that this is not the first time you don't deliver my orders. If you can't afford the prices listed on your menu then be honest about it and keep your store shut or at least remove it from from Uber eats. Such a failure.
Fatma Elseddik . 2024-01-27
MORE AT Google
Ordered a pepperoni pizza described as a lots of pepperoni and there is one piece of pepperoni per slice of pizza - also said apple pie you get pieces but only one turned up and delivery drivers response was the receipt says only one - and it took about 1 and a half hours to get here. Feel like there was a bit of false advertising going on here
Michael . 2024-01-21
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Pizzas were doughy not cooked properly and were put together terrible waited over an hour and didn’t receive the side I ordered with it would not use again
Ben . 2024-01-20
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Delivered late, boxes felt quite cool as I took them, worse thing was when I opened them. Both pizzas burnt. I've taken pictures to send to just-eat in the attempt to get a full refund. I tried a slice but completely inedible and has left an awful taste. Last time I ordered a pizza from here, that was delivered late as well, and there were no cherry tomatoes that I'd paid for. No third try needed. Avoid this place.
Matthew . 2024-01-05
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Called their number, turns out their line operator left the job and the restaurant didn’t bother to update its phone numbers on any delivery company or website, then was told by justeat there’d be a delay, and then again told that it was delayed for longer only for the delivery driver to call me 2 hours after Id ordered the food and say they can’t deliver to me. Submitted refund request directly to the restaurant about 1.5hours late and had no response.
Far . 2023-12-18
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Food was late, cold and the contact number is not valid
Kim . 2023-12-17
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Took my money didn’t deliver the food - where is my food?
Lakhwinder . 2023-12-15
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My food did not come at all plus you ring the phone number and they say its not them con
Lee . 2023-12-10
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Food is always banging. I wouldn’t order pizza from any where els now.
Jordan . 2023-12-10
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I have waited over 1hr 20min for my food. It says out for delivery, now says delivered. I have not received my food. The telephone number is incorrect. Do not use from these.
Ashleigh . 2023-12-04
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Ordered at 7pm arrived at 8.40pm cold, tried calling but number of shop unavailable, will not be ordering again
nikki . 2023-12-02
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Ordered at half 5, didn't arrive until half 7. When it did arrive it was cold and not very nice at all. Attempted to contact the restaurant but the number they have on justeat and Google is invalid. Will probably never order from here again.
Paige . 2023-11-27
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Ordered via Deliveroo and after an hour still no show. Phoned all the numbers for them I could find. No answer or disconnected. Had to fight Deliveroo for a refund. Avoid at all costs. They are a scam firm!!
emma rees . 2023-11-26
MORE AT Google
The food Never turned up And the restaurant number is not recognized left hungry
Garry . 2023-11-26
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Hasn’t even turned up yet shocking
Owen . 2023-11-25
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One word - DISGUSTING. Went straight in the bin.
Agata . 2023-11-24
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Absolutely rubbish !!!!!! Hasn’t arrived
Pete . 2023-11-22
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The time has changed and the order is still not here I am not happy and if it's cold when gets here won't be happy either
Kerry . 2023-11-18
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Never received my order after waiting for over an hour and a half. Also the telephone number provided for the restaurant is not valid, I even tried looking it up on google to see if I could find a different one. There was no confirmation for a refund either after I've said twice that my order has not arrived. They changed the delivery time twice and the order never made it to my door. If I could give 0 stars I would, because I never actually saw the food to be able to rate it.
Isabella . 2023-11-15
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TOO LATE AND EVERYTHINGS WAS COLD
antonio . 2023-10-30
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Pizza was cold, ordered an chicken hot, couldn't find any tandoori chicken, got 2 chips instead of one chips one curly fries, normally food is excellent,
mark . 2023-10-28
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Food arrived 40 mins late and the pizza was basically eating rubber, the chicken wings were awful too with little to no chicken on the bone
Jordan . 2023-10-28
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Food was cold did not turn up on time tried to call pizza box no valid number in operation tried to get lonely back and order my kids food elsewhere was rejected by pizza box aviod aviod
Michelle . 2023-10-27
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Ordered a children's meal, 6 nuggets however what they don't tell you is that it doesn't come with a drink or a chips..... had to find this out of the delivery driver...
Wade . 2023-10-22
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Order didn’t come do not order from them
tyler . 2023-10-22
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The worst restaurant I have ever ordered from. Useless staff. Cold food. Completely incompetent. If I could have given them a zero star rating I would have. Just eat should remove them from the listing it was that bad.
Hollie . 2023-10-16
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Food that arrived was cold after calling 4 times! Missing items! Do not order from here
Jan . 2023-10-15
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Pizza turned up warm and the pizza base is really soft
Vicky . 2023-10-11
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Where do I start!! The food arrived about an hour later than was estimated. Called the restaurant who said it was 1-2 minutes away, without taking any details from me. When the driver finally arrived he had said he'd left the restaurant only 5 minutes ago, the restaurant had said he was stuck in heavy traffic! We ordered a meat feast pizza, but received a pepperoni pizza. At least that pizza was hot. My pizza was cold and can honestly say that I have had nicer pizza's from a budget supermarket. The wings were hot but tasted powdery. The garlic bread was nice, would have been nicer if it wasn't cold. The chips were stone cold!!! We ordered strawberry cheesecake and received chocolate cake! I called the restaurant to let them know this and they said they didn't have any strawberry cheesecake. I suggested they take it off the menu or state its not available, like they had with other items, and suggested it would have been polite to call and ask me if I wanted chocolate cake or a refund. They had no response to this. I would highly recommend ordering from a different restaurant!
Joanna Knight . 2023-10-08
MORE AT Google
Where do I start!! The food arrived about an hour later than was estimated. Called the restaurant who said it was 1-2 minutes away, without taking any details from me. When the driver finally arrived he had said he'd left the restaurant only 5 minutes ago, the restaurant had said he was stuck in heavy traffic! We ordered a meat feast pizza, but received a pepperoni pizza. At least that pizza was hot. My pizza was cold and can honestly say that I have had nicer pizza's from a budget supermarket. The wings were hot but tasted powdery. The garlic bread was nice, would have been nicer if it wasn't cold. The chips were stone cold!!! We ordered strawberry cheesecake and received chocolate cake! I called the restaurant to let them know this and they said they didn't have any strawberry cheesecake. I suggested they take it off the menu or state its not available and suggested it would have been polite to call and ask me if I wanted chocolate cake or a refund. They had no response to this. I would highly recommend ordering from a different restaurant!
Jo . 2023-10-07
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Didn't even get my order but they stated it was delivered. Wont be using again
Jason . 2023-10-07
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Cold food, wings were powdery not very nice
Courtney-paige . 2023-10-05
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Arrived 10mins late cold horrible
Kim . 2023-10-03
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Portions sizes for side orders were tiny for the price, the pizza was ok for the price
Jack . 2023-10-01
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ALL ITEMS ORDERED WERE WRONG. PIZZAS WERE INCORRECT & VERY UNDER COOKED. ORDERED KIDS MEAL & ONLY RECEIVED NUGGETS. ORDERED GARLIC BREAD WITH CHEESE, ONLY GOT GARLIC BREAD. WAITED 1.5 HOURS FOR THIS. FOOD WAS COLD. DO NOT RECOMMEND.
Chrissie . 2023-09-25
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Spoke with the restaurant when it was 15mins who told me driver was 2mins away, 30mins later, received a call from driver saying he was outside , he apologised for being late. When I opened my package, all the food was cold. I was so upset I chunk it in the bin. Very, very upset.
Steve . 2023-09-17
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The order was 30mins late. One of the pizzas was just about warm, but the rest of the order was good and hot, and the flood's quality was pretty good.
Adam . 2023-09-17
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Do not order. Food didn’t even turn up waste of time, frauds
Christian . 2023-09-13
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Waited like an hour and food still didn't show up
Kobe . 2023-09-09
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It didn't arrive at all. No answer to phone. Just EAT will take 2 days to review. Leaves me with a diabetic child with no dinner. Thanks!
Kelly . 2023-09-05
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Food was awful! Pizza was like rubber and the chicken in the burger was under cooked
Susie . 2023-08-31
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Worst food ever! Delivered burnt cold and taste was horrible . Wrong burger sent .
Jacky . 2023-08-31
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This is not even a real restaurant - unless it’s operating inside the flats above a dentist. But, I see no sign whilst walking past this dentist daily. Surely this is a scam (look at the just eat reviews 70% of them don’t receive their order).
Rhianna Smeeton . 2023-08-27
MORE AT Google
Pizza was burned on top and soggy underneath. The garlic bread was burned and cold and squashed. They sent the wrong desert and drinks. Only decent part was the delivery.
Tom . 2023-08-27
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Missing items, tried ringing up to get them but they didn't answer phone, some items burnt and some others cold
AARON . 2023-08-23
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Never turned up but said delivered. JustEat, how many bad reviews do you need before you remove this dodgy operation!!
Tim . 2023-08-17
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ETA changed 3 times. Never answer there phone. Turned up burnt and cold Uber eats has suspended them for poor rating on food hygiene
Craig . 2023-08-17
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Not even delivered, I get a notification is been delivered but it hasnt ?
Matt . 2023-08-16
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No food delivered. Disgusting. Can’t even contact by phone!!!
Jayne . 2023-08-11
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I ordered pizzas twice and both time it came out really tasty. Quality of cheese is good👌The only bad thing is both times they didn't pick my call.
Yusra Nusrat . 2023-08-11
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Food was burnt and Stone cold disgusting quality of food
Carly . 2023-08-03
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AVOID! Not only was our order 45 minutes late but we called them atleast 20 times and there was no answer. When it did arrive it was freezing cold (no exaggeration). I had no choice but to go to the shop myself which by the way is called something completely different. They didn’t seem bothered and said their phone number is different now. They have 3 names. One appears on just eat, something else on Google and the shop is actually called Frangoz! So dodgy. I wouldn’t order from here.
Kiley . 2023-08-02
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I didn't get the Chocolate Fudge Cake I ordered and got chips I didn't order Kind regards Lisa
Lisa . 2023-07-30
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Really enjoyed my pizza. Dough was fresh with good quality cheese 👌 Recommended!!
hamama tul bushra . 2023-07-30
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Pizzas were soggy and undercooked garlic bread was extremely salty
madison . 2023-07-29
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Sorry to give such a negative review, however, when my order was an hour late I called repeatedly and nobody answered. I then made the same order at another pizza place because we were on a time frame. After we’d eaten our pizzas, the order from Pizza Bar arrived. The delivery man, who was very sweet, explained that the lateness and unanswered phone calls were due to being very busy, which I said was fair enough, if they had answered the phone and told me that. He then called the manager who said that I would be refunded. I haven’t received a refund two days later and still no answer on the phone. I told the delivery man to take the pizzas and dessert back for the staff as we had already eaten our other pizza already. He took the dessert and left the pizzas. I tasted one slice which was cold and NOT spicy (I ordered spicy veggie). Very disappointing. I have now paid for pizza I didn’t eat and dessert that didn’t even enter my house.
C Geraghty . 2023-07-21
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First time ordering through Uber, arrived really late...food itself wasn't too bad but the service was dreadful.... tried calling the store several times and noone answered. Sorry but won't be ordering from them again 😕
Sam Degg . 2023-07-10
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Pizza and the chips were warm,but popped them in the microwave,and they were lovely.
Theresa . 2023-06-02
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Late on delivery stone cold not happy
Sharon . 2023-05-25
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Good food, I enjoyed it. It was late but the restaurant communicated this. The delivery driver was polite and called to inform me he was outside. They forgot a portion of fries, but this can from happen anywhere. Generous portion for a decent price and would order again. Many thanks
Ben . 2023-05-24
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Food said it has been delivered but is not here
Noah . 2023-05-05
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Not sure pizza was right one I ordered but I ordered potato skins, got wedges, ordered strawberry cheesecake got coffee cake and got a can of Pepsi, I didn’t order a drink.
Kim . 2023-04-26
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Don’t waste your money buying from here. Terrible food it’s turned up very late, cold and was wrong
Laura . 2023-04-24
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Cold pizza. Cold chicken wings and looked not cooked all gone in the bin
Francesca . 2023-04-19
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Running very late, called restaurant several times with no answer. Pizza turned up undercooked and cold. will never order from here again!!!!!
Dan . 2023-04-19
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It never showed up, i notified just eat, twice, tried to phone the restaurant multiple time to no joy. Then tried to cancel the order, received a message saying thanks for my patience and they where taking £7 of my order, I tried to phone the restaurant again still to no joy, it’s 3hours since I ordered. Poor performance just eat as I can’t seem to contact anyone from just eat instead keep getting pushed back to the restaurant that is not answering.
Ben . 2023-04-10
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The food was late by 20 mins and was stone cold cold and I ordered cheesy chips for my child there spicy and barely a sprinkle cheese I also ordered a lamb kebab wrap witch I didn’t get I got a chicken burger instead
Charlotte . 2023-04-05
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If you order from here expect the worse food you've eaten
Tyler Green . 2023-04-03
MORE AT Google
terrible. phone number doesn't work for a start pizza was folded and destroyed cheesy chips for 3 quid was a waste of money the burger was completely wrong
jay . 2023-04-03
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don't order from here it's gotta be the most terrible pizza place on earth. I think the delivery guy was tryna be apart of bike life or something by the way the pizza was folded and destroyed
Jay Mode . 2023-04-03
MORE AT Google
First time ordering from them only having a burger meal u would think its a sunday roast they are cooking and its nearly 2 hours and im still waiting,i want a refund
Terry Compton . 2023-04-01
MORE AT Google
Food was cold on arrival ordered a meat feast with stuffed crust didn't receive a pizza with stuffed crust.
jordan . 2023-03-26
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Ordered strips n nuggets n got wings n piri piri nor happy
Julie . 2023-03-14
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I ordered over an hour and a half ago and got text saying it was on its way. It has still not arrived and I have tried calling the restaurant over 5 times with no response.
Sydney . 2023-03-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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127 Opinions
Ordered take out pizza. It was good and served fast